Campbell Wright Joiner & Timber House Contractors

Laverockhall, Lochmaben
Lockerbie
Dumfries & Galloway
DG11 1RE

55.1326, -3.4530

Joiner

Listed under:  Joiners
100% recommended   Rating 9.8/10
13 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 13 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent job. Well organised, effective and efficient. Good value for money and totally reliable."   more
 
" We have used Campbell Wright for several home improvement services, and find him to be professional, reliable and friendly. We would use his services again."   more
 
" Was burst pipe in attic and seeped through insulation and several ceilings and was promptly dealt with by firm who removed wet insulation and took away, looked and repaired pipes and connected electr...."   more
 
" Then put in the original fence at least 20 years ago. Not difficult to decide they should do the replacement. In fact having bought a bungalow built by them we rarely need to use other joiners."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

bungalow 2
Campbell 4
delighted 2
efficiently 2
Excellent 2
Good 4
promptly 2
quality 3
quickly 2
recommend 2
reliable 3
tradesman 2
working 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Feb 2018
Recommended by customer in DG11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
55.1347, -3.4451
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting plasterboard and shower boarding to bathroom and conservation.
Fitting skirting board.
 
Cost: £3266

"Excellent job.
Well organised, effective and efficient.
Good value for money and totally reliable."
 
 
 
 
Team:
Campbell
 
 
 


Review 1 Jun 2017
Recommended by customer in DG11
55.1235, -3.3609
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To fit bathroom wall boards and shower screen. To lay floor tiles in dining room and porch with En suited works. All labour only.
 
Cost: £1941

"We have used Campbell Wright for several home improvement services, and find him to be professional, reliable and friendly. We would use his services again."
 
 
 
 
 
 


Review 5 Apr 2017
Recommended by customer in DG1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
55.0953, -3.5903
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
As stated below.
 
Cost: £2537

"Was burst pipe in attic and seeped through insulation and several ceilings and was promptly dealt with by firm who removed wet insulation and took away, looked and repaired pipes and connected electricity temporally to connect dehumidifier's to any no accessing.

Kept me informed and checked house regularly monitoring. "
 
 
 
 
 
 


Review 18 Nov 2016
Recommended by customer in DG11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
55.1099, -3.4490
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Windows replacement, Kitchen replacement.
 
 
 
Team:
Campbell Ian
 
 
 


Review 17 Nov 2016
Recommended by customer in DG11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
55.2015, -3.4008
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Double glazed windows.
 
Cost: £3494
 
 
Team:
Campbell
 
 
 


Review 16 Nov 2016
Recommended by customer in DG11
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
55.1607, -3.4375
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove and replace.
Front and back garden.
Fence with gates.
 
Cost: £2199

"Then put in the original fence at least 20 years ago.

Not difficult to decide they should do the replacement.

In fact having bought a bungalow built by them we rarely need to use other joiners."
 
 
 
 
Team:
Campbell David
 
 
 


Review 15 Nov 2016
Recommended by customer in DG11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
55.1276, -3.4497
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dismantling two walls of the back porch. Building in new walls to include doors on two sides. Infill of roof to ensure the porch was watertight - and transforming the area into a more comfortable and welcoming space.
 
Cost: £2988

"We have been delighted with the work done. Completed arrived promptly, working quickly and efficiently to complete the work in a short space of time."
 
 
 
 
Team:
Campbell David
 
 
 


Review 11 Nov 2016
Recommended by customer in DG11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
55.1263, -3.4339
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Build bungalow, and tidy up surrounding area.
 

"Good workmanship at all times - done efficiently - all personnel knew they were required to do good job! No hangers- on were employed!
The finished bungalow was a credit to them! we have had lots of admirers! "
 
 
 
 
Team:
Campbell David
 
 
 


Review 23 Jun 2015
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.0671, -3.5891
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Interior works to 2 rooms downstairs.
 
Cost: £1900

"Very satisfied with all aspect of work carried out by Campbell and other trades. They were all reliable in time, quality of work and service."
 
 
 
 
Team:
Campbell Paul Dougie
 
 
 


Review 22 Apr 2015
Recommended by customer in DG1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
55.1191, -3.5636
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean out drop pipes. Window painting, supply & fix air vent for Stanley cooker. Supply & fix new wood grain electric roller door & carry out maintenance jobs. Cost includes electrician.
 
Cost: £2117

"A first class tradesman who gives of his best no matter how small a job. He is trustworthy and can be left in the house on his own and always cleans up before he leaves. I would recommend him to anyone without hesitation."
 
 
 
 
Team:
Campbell Neil
 
 
 

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