Exclusive Kitchens Bedrooms & Bathrooms (EKBB Ltd t/as)

28 Arlington Way
Nuneaton
Warwickshire
CV11 6SS

52.5125, -1.4461

Kitchens & Bedrooms

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Bedrooms / Bedroom Fitters, Kitchens / Kitchen Fitters / Kitchen Installers
100% recommended   Rating 9.9/10
27 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 27 reviews since 2015
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Well, what can I say. The work completed by Exclusive Kitchens Bedrooms & Bathrooms (EKBB) was of an incredibly high standard. From start to finish the professionalism, quality of work, efficiency and...."   more
 
" I had my kitchen and dineing room knocked into one. Dan has completely transformed and built to a very high standard and quality my dream kitchen. There were one or two problems with one thing or ano...."   more
 
" Mr Fletcher was true to his word and the work done for me was to a high standard. He was curtious, friendly but most importantly very professional. He always left my home clean and tidy at the end of...."   more
 
" A very proffessional job done leaving no stone unturned. Great attention to detail and quality. Easily approachable for questions and at no time did you feel you were being taken for a ride. A very fr...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 4
advice 3
apprentice 6
attention 6
bathroom 8
certainly 4
clean 3
completely 4
Dan 21
definitely 3
design 4
detail 9
discuss 4
EKBB 4
ensure 4
excellent 5
extremely 3
finish 6
finished 4
fitted 3
fittings 3
flooring 3
friendly 4
fully 3
good 3
Great 7
happy 3
hard 3
having 5
helpful 4
highly 7
ideas 3
informed 3
Jake 6
just 4
kitchen 9
leaving 3
look 4
needed 5
old 4
plans 3
pleased 5
pride 3
problems 6
professional 8
quality 6
quote 3
recommend 15
service 3
standard 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 4 Sep 2017
Recommended by customer in LE9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.5700, -1.3385
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fully refitted and redecorated bathroom, bedroom and dressing room. Bedroom: Stripping of existing wallpaper, make good walls and ceiling in readiness for decorating, moving of various fixtures and fittings including light switch, plug sockets, ceiling light and curtain pole. Wallpapering of all walls (including a feature wall), painting of ceiling, skirting boards, windowsill. Dressing room: To convert an empty spare room into a dressing room. Make good walls and ceiling in readiness for decorating, moving various fixtures and fittings including plug sockets, curtain pole, radiator, to sure up loose floorboards. To measure, purchase and install fully fitted wardrobes, fitted cabinets/drawers and fitted dressing table. To complete all redecorating where required. Bathroom: To remove and dispose of existing bathroom suite, to make good walls, ceilings and floor in readiness for decorating. To fit new radiator, move existing pipework, to measure/purchase/install new shower cubicle (tray and screen), shower riser, sink, cabinets, work tops, ceiling lights, extractor fan, re-wiring where required, fitting new corner shelves, grab rails, floor to ceiling tiling, new flooring and to complete all associated decorating.

"Well, what can I say. The work completed by Exclusive Kitchens Bedrooms & Bathrooms (EKBB) was of an incredibly high standard. From start to finish the professionalism, quality of work, efficiency and tidiness was simply second to none. I have never had such a trustworthy and knowledgeable tradesperson in my house before and I would thoroughly recommend them to anyone needing such work undertaking.

I picked EKBB having seen reviews online and having checked credentials on the Consumer Protection Association and the Government endorsed TrustMark website. From the initial contact where we discussed our basic requirements, to choosing designs, being guided on suitability of products, picking the fixtures and fittings we wanted, to installation, making payments, final snagging and aftercare service - everything was and is superb.

Dan (who owns the business) guided us in the right direction all the way through the project. He measured and ordered everything needed and all the work was completed by the EKBB team and not subcontracted. Dan and Jake worked incredibly hard every day from early morning until home time. They were able to tackle unforseen issues such as pipework needing to be moved, underfloor drainage issues, difficulties installing new lighting with very limited space between the downstairs ceiling and upstairs floor joists..... All these problems (and many more) were overcome. They were adaptable and able to deal with minor last minute changes at our request.

The standard of the products used, the quality of the workmanship and the look of all 3 finished rooms is truly superb. We could not have asked for more.... Well, perhaps Dan's occasional singing could improve over time but its nothing ear plugs can't overcome :-).

I would highly recommend EKBB to anyone wanting a good product installed by one company who is able to deal with everything from fixtures, fittings, decorating, wiring, plumbing and all the other associated bits and pieces. EKBB are not the cheapest but they are certainly not the most expensive. If you want quality and reassurance of a job well done by a company with trade assurance, trade backed guarantee and is approved on TrustMark (government endorsed standards) then please try EKBB if you are thinking of a new kitchen, bathroom, bedroom (or dressing room)! I cannot recommend them highly enough."
 
 

Bedroom

Dressing Room 1

Dressing Room 2

Bathroom 1

Bathroom, Fitted Furniture

Bathroom, Shower Cubicle
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 2 Jul 2017
Recommended by customer in CV11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5269, -1.4531
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complet refit of kitchen

"I had my kitchen and dineing room knocked into one.
Dan has completely transformed and built to a very high standard and quality my dream kitchen. There were one or two problems with one thing or another but nothing that Dan couldn't sort out.
I was kept informed of all processes and additional cost where applicable

Dan has brilliant craftsmanship and showed with the high standard of work and attention to detail.

Shirley and Steve Bourne


"
 
 
 
 


Review 1 Feb 2017
Recommended by customer in CV12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.4771, -1.4848
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of new kitchen, related electrical works, tiling of walls and floor and blocking up old doorway. Providing and fitting of units and sanitary ware, tiling walls and floor to make wet room.
 
Cost: £16000
 

"Mr Fletcher was true to his word and the work done for me was to a high standard. He was curtious, friendly but most importantly very professional. He always left my home clean and tidy at the end of the day. On completion invited me to do a inspection of all the works to make sure I was happy, with the garentee he would come out anytime if I had problems. Overall I was extremely happy with his work and would recommend him to others, in fact I already have."
 
 
Team:
Dan Fletcher and apprentice Jake
 
 
 


Review 20 Jan 2017
Recommended by customer in B77
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.6310, -1.6591
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen and bathroom completely ripped out and refitted with slight structural work done in kitchen.

"A very proffessional job done leaving no stone unturned. Great attention to detail and quality. Easily approachable for questions and at no time did you feel you were being taken for a ride. A very friendly team who went to great lengths to deliver a quality job."
 
 
Team:
Dan and Jake
 
 
 


Review 8 Dec 2016
Recommended by customer in CV11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5040, -1.4471
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Increasing the size of opening from kitchen to dining room making it semi open plan. Fitting spot lights moving radiators and electrics to accommodate a new kitchen. Fitting new kitchen.
 
Cost: £5000
 

"3 visits were made before the job started to discuss where and how the new kitchen would fit and what was most suitable. I ordered the kitchen from a supplier who designed it for me. The old kitchen was taken out by ourselves and then the job was started. Discussion about various changes took place as the kitchen evolved to keep the look as per design or moving things for convenience. Kitchen fitting took just under 3 weeks (quite a large kitchen) with a visit afterwards due to some parts being delayed. Very pleased with the finished Kitchen quality of the work was very good."
 
 
Team:
Dan and Jake
 
 
 


Review 4 Oct 2016
Recommended by customer in Cv12
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.4908, -1.4312
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete bathroom refit including plumbing, lighting, flooring
 
Cost: £5300
 

"Complete bathroom refit.

Dan provided a full itemised quote and took our budget into consideration so that it worked for us. The 10 year guarentee was explained and Dan and apprentice Jake arrived promptly on the agreed date. We purchased the house earlier this year and we are slowly uncovering the problems with it as we go along due to previous tradesmen cutting corners. This was not a problem for Dan and Jake as they managed to rectify everything that had been wrong with this bathroom, transforming it from a building site into a beautiful, functional room. To save some money, we said that we would do the painting and skirting ourselves. Dan came back after completion to cut the skirting for me which was appreciated as he didn't have to do this. It is the little things like this that make them worth hiring. Even with the plumbing complications from the old wreck of a bathroom, Dan ensured that we had a working toilet, even coming back in the evening to do this after waiting for cement and flooring to dry. Would certainly have them back. Well worth considering."
 
 
Team:
Dan and Jake
 
 
 


Review 6 Sep 2016
Recommended by customer in CV11
 My Age: 70 + 
 I'm: Male 

 I have known this business: Under 1 year 
52.5035, -1.4290
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To modernise our en suite. Remove all the old fixtures, toilet shower enclosure and replace with a modern quadrant shower tray, retile, shower valve, riser rail enclosure and toilet
 
Cost: £2655
 

"the work was completed on time and to an excellent standard. Dan was always friendly, neat and tidy and ready to explain the way he was doing things. I would certainly recommend him."
 
 
Team:
Dan Fletcher
 
 
 


Review 4 Sep 2016
Recommended by customer in B77
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6310, -1.6591
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
installation of a new kitchen
 
Cost: £8800
 

"on contacting Dan he made an appointment to come to our home to discuss what was needed, i explained that the old kitchen was to be completely ripped out and what we wanted to be put in, Dan then drew up plans which were then emailed to myself for approval, having made amendments and emailed them back, Dan was then able to adjust the plans again for my approval so we knew exactly what would be fitted and how it would look, another couple of meetings or so were arranged to finalise the finishings (such as flooring tiles and handles for cupboards etc) we were then contacted with a start date which we were happy to go ahead with and on the agreed date and time Dan and his apprentice Jake arrived on site.

We were quite happy for them to carry on about their business but if there was any point at which we asked a question they gave us the answer as to why something was being done, at the end of each day they would explain to us if something needed to be left (as in when they needed the floor screed not to be walked on as it needed time to dry out) and would always tidy up before leaving for the day. During the middle of the refit we were away for a few days but we were quite happy for the keys to be left with them which enabled them to carry on working, we got back home to find that the kitchen was now up and running and only needed a few more days after this to completely finish.

The whole job was completed within the time frame given by Dan at the start (which included some structural work being carried out) and both my husband and myself were more than happy with the finished result as it was just as i imagined it would look like. We would not hesitate to recommend Dan and Jake to carry out any work as it's nice to know that you can have workmen in your home that will explain something if required to do so, will tidy up at the end of the day and will deliver the service that you are paying for."
 
 
Team:
Dan & Jake
 
 
 


Review 1 Jun 2016
Recommended by customer in Le10
52.5314, -1.3688
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed bath, refitted large walk in shower and retiled.

"Very pleased with Dans work."
 
 
 
 


Review 7 May 2016
Recommended by customer in CV10
52.5142, -1.4949
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Partial Refit Of Bathroom

"My wife and I needed our bathroom given a much needed facelift so contacted Dan to see what he could do for us.Right from the start he took us through all the options we could have within our budget and i found it very informative.We went ahead with the work and when the job was finished we were so pleased with the results.Dan and his apprentice Jake were very professional throughout with a eye to detail and a pleasure to talk to.Would highly recommend Dan to anyone looking for this type of work to be carried out.All in all a great job from start to finish carried out by professionals"
 
 
 
 

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