Flora Gardening Ltd

20 River Terrace, Guardbridge
St. Andrews
Angus
KY16 0XA

56.3667, -2.8940

Landscape gardener & Design

Listed under:  Gardeners / Gardening / Garden Maintenance, Landscapers / Landscaping
98% recommended   Rating 9.6/10
127 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 127 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent work carried out in a reasonable time."   more
 
" Costs etc were previously agreed when work was previously carried out and no changes made. Great work and friendly, helpful service. Happy with this firm and hope to continue using them in future....."   more
 
" Great communication from Ionut. Very pleased with garden tidy up. Will be using again for regular garden maintenance."   more
 
" Job well done."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 95%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 76%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 81%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 3
advice 3
agreed 6
arrive 4
arrived 4
assistant 4
bit 3
clear 3
communication 4
completely 3
courteous 7
definitely 5
delighted 5
deliver 3
efficient 7
efficiently 3
Excellent 28
Extremely 10
Flora 16
friendly 14
friends 4
garden 26
gardeners 6
Gardening 19
good 20
Great 9
Happy 7
hard 31
hardworking 5
helpful 4
highly 13
horticulture 3
Ionut 14
knowledgeable 11
looking 6
pleasant 8
pleased 6
polite 23
professional 19
quality 8
recommend 15
recommended 8
recommending 7
Reliable 18
service 14
standard 22
team 14
tidy 25
trustworthy 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 6 Sep 2017
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.4781, -2.9570
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 small grass cutting 2 hedges trimmed general tidy up of borders general clean up driveway pruning of plants.
 
Cost: £126

"Excellent work carried out in a reasonable time."
 
 
 
 
 
 


Review 29 Jun 2017
Recommended by customer in DD4
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
56.4710, -2.9539
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden maintenance and tidy up.

 
Cost: £147

"Costs etc were previously agreed when work was previously carried out and no changes made.

Great work and friendly, helpful service. Happy with this firm and hope to continue using them in future. Would recommend highly. "
 
 
 
 
 
 


Review 23 Jun 2017
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4406, -2.9408
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
General tidy of garden.
 
Cost: £600

"Great communication from Ionut.
Very pleased with garden tidy up.
Will be using again for regular garden maintenance."
 
 
 
 
 
 


Review 22 Jun 2017
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.491156, -2.993821
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning up garden.
 
Cost: £94

"Job well done."
 
 
 
 
 
 


Review 14 Jun 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4768, -2.8641
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Garden maintenance a grass cutting.
 

"Always pleasant willing.
Mr Passare knows his plants and can offer good advice. "
 
 
 
 
Team:
Ionut Cosmin
 
 
 


Review 14 Jun 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4558, -3.0639
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Front and back garden "Overhaul".
 
Cost: £1500
 
 
 
 


Review 22 May 2017
Recommended by customer in DD4
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4801, -2.9601
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pruning bushes cutting hedge weeding general tidy up.
 
Cost: £61

"Always provide an efficient service. leave garden very tidy carryout work to a good standard.
gardeners are very polite friendly a efficient. "
 
 
 
 
 
 


Review 20 Apr 2017
Recommended by customer in DD6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4331, -2.9478
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 hrs of gardening work specified by me plus scarification of both lawns involving 3 men for a total of 4 1/2 hrs and removal of all garden waste.
 
Cost: £317

"Extremely polite and helpful men. Always punctual and excellent communication with owner of firm.
Garden always left neat and tidy and waste removed promptly.
"
 
 
 
 
 
 


Review 20 Apr 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.4579, -3.0256
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden designed and laid out with turf, shrubs and trees!
 
Cost: £6000

"Considerate and professional.
Reliable are hard working. "
 
 
 
 
 
 


Review 12 Apr 2017
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
56.4863, -2.9862
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of lilac tree which had split.
 

"Work started when agreed, completed very efficiently and cleaned all debris and left garden in very tidy condition. "
 
 
 
 
 
 

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