Elizabeths Gardens

87-89 Unthank Road
Norwich

NR2 2PE

52.6244, 1.2773

Landscape gardener & Design

Listed under:  Landscapers / Landscaping
100% recommended   Rating 9.5/10
6 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 6 reviews since 2017
 
 
 
Quality 9.3/10 Quality Rating 9.3
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Elizabeth's provide a professional friendly and quality service. I've worked with Elizabeth's during my time at Virgin Money and Norfolk Educational Services. They do an excellent job and don'...."   more
 
" Overall very pleased with end result, apart from DPC concerns with patic which was raised prior, and during work. Also communication could be improved. Despite revising design no revised quote was g...."   more
 
" Very pleased with work carried out. "   more
 
" All work carried out to my complete satisfaction,very professional in all aspects of their work. Work carried out on time as agreed. Cost is slightly more than I thought due to Bacon rows tea and bi...."   more
 
About Us


Our highly trained team of landscapers can help you create your perfect garden - we are full of inspirational ideas which will help transform your dream into a reality.

Our garden surveyor is on hand to meet you and discuss your ideas, make suggestions and help you create your perfect garden. All of our estimates are free and you are under no obligation to have the work carried out.

We offer a comprehensive garden service from erecting a single fence panel through to a complete garden re-design from conception through to completion.

We specialise in Paving, Turfing, Fencing, Bricking, Artificial Grass, Driveways and cover Norwich and Norfolk. No job is too big or small and can tailor our skills to suit your requirements.

Not only can we offer a beautiful garden for you to enjoy, our work will also add value to your home - making it a wise investment for both you and your home.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 83%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 75%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Elizabeths 2
garden 3
pleased 4
professional 3
service 2
Services 2
agreed 1
apart 1
arrived 1
aspects 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 31 Jul 2018
Recommended by customer in NR2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.6182, 1.2863
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fakenham 6th form project - landscaping works; artificial lawn, illuminating bollards, planted areas and works to car park area. 12k approx Wayland Junior Academy - nurture garden project; new fence, gate, nature walk and artificial lawn. 11k approx
 
Cost: £23000
 

"Elizabeth's provide a professional friendly and quality service. I've worked with Elizabeth's during my time at Virgin Money and Norfolk Educational Services.

They do an excellent job and don't win awards for nothing. I completely trust them and they conduct themselves very well on site which is critical in an education environment.

I use them for large refurbishment projects as I know they will totally transform the spaces and are always great value. I can't say enough good things about them and never hesitate to use their services."
 
 
Team:
Luke, Lewis & Josh
 
 
 


Review 21 May 2018
Recommended by customer in NR15
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
52.5364, 1.2569
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Completely clear and dispose of previous rear garden and construct steps, wall, path and patios of new ____ turf and topsoil.
 
Cost: £6420

"Overall very pleased with end result, apart from DPC concerns with patic which was raised prior, and during work.
Also communication could be improved.
Despite revising design no revised quote was given.
We just had our fingers crossed when invoice arrived. "
 
 
 
 
Team:
Kevin Luke Lewis Josh
 
 
 


Review 8 Apr 2018
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 I have known this business: 1 - 5 years 
52.6283, 1.3433
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Landscaping 2 large areas in garden.
 
Cost: £5004

"Very pleased with work carried out. "
 
 
 
 
Team:
Luke Lewis Josh
 
 
 


Review 30 Jan 2018
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.6454, 1.2417
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Disposal of large pond filling into existing patio area,extending new patio with new matching slabs, lay new edging bricks to existing lawn.
 
Cost: £1860

"All work carried out to my complete satisfaction,very professional in all aspects of their work.
Work carried out on time as agreed.
Cost is slightly more than I thought due to Bacon rows tea and biscuit's. Have used Elizabeth's Garden twice before.
1 new garden wall
2 landscape rear garden"
 
 
 
 
Team:
Kevin Luke Plumstead
 
 
 


Review 19 Jan 2018
Recommended by customer in NR10
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.7199, 1.2967
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Side fence
Front path
Back garden patio
 
Cost: £3895

"Very pleased with all work and service.
Would highly recommend!"
 
 
 
 
Team:
Luke Lewis Josh
 
 
 


Review 24 Nov 2017
Recommended by customer in NR10
 My Age: 40 - 49 
 I'm: Female 
 I have known this business: Over 10 years 
52.7193, 1.2154
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing existing boundary, fencing,cleaning site,erecting fencing & rabbit fencing around boundary.
 
Cost: £1500

"Kevin,Luke and the team were very professional from start to finish. Very pleased with the work they carried out.Always on time and happy to discuss any options for our garden."
 
 
 
 
 
 

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