Flora Gardening Ltd

20 River Terrace, Guardbridge
St. Andrews
Angus
KY16 0XA

56.3667, -2.8940

Landscape gardener & Design

Listed under:  Gardeners / Gardening / Garden Maintenance, Landscapers / Landscaping
97% recommended   Rating 9.6/10
141 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 141 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent job done can't wait for them to return and do some more work. Very easy to work with and very informed and clever gardeners. A happy customer! "   more
 
" Excellent work. Great advice given regarding care and upkeep of new lawn and plants. Would highly recommend. Ionot and his team were knowledgeable and worked extremely well. Would definitely use this ...."   more
 
" Excellent service extremely tidy workmanship from friendly and professional staff."   more
 
" Very professional. Always do a thorough job."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 95%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 79%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 81%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 3
advice 4
agreed 6
arrive 4
arrived 4
assistant 4
better 3
bit 3
choice 3
clear 3
communication 4
completely 3
considerate 3
courteous 7
definitely 6
delighted 6
efficient 7
Excellent 35
extremely 12
Flora 18
friendly 15
garden 28
gardeners 7
gardening 20
good 25
Great 10
happy 9
hard 32
hardworking 6
highly 15
Ionut 15
knowledgeable 12
looking 7
plants 6
pleasant 9
pleased 6
polite 24
professional 21
quality 8
recommend 18
recommended 8
recommending 7
reliable 19
service 16
standard 22
team 15
tidy 26
Trustworthy 7
workers 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Jun 2018
Recommended by customer in DD3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.5295, -3.0435
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ground work. Garden maintenance and tidy up.
 

"Excellent job done can't wait for them to return and do some more work. Very easy to work with and very informed and clever gardeners.
A happy customer! "
 
 
 
 
 
 


Review 13 Jun 2018
Recommended by customer in DD3
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4810, -2.9774
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Uplifting old lawn: Laying new lawn taking out old
plants. providing and planting new plants. To give new lawn first cut.
 
Cost: £2500

"Excellent work. Great advice given regarding care and upkeep of new lawn and plants. Would highly recommend. Ionot and his team were knowledgeable and worked extremely well. Would definitely use this company again. "
 
 
 
 
 
 


Review 31 May 2018
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4698, -2.8769
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 4 May 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.4579, -3.1156
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Grass cutting, remaining was general tidying and pruning , planting and removal of scrub.
 
Cost: £1000

"Excellent service extremely tidy workmanship from friendly and professional staff."
 
 
 
 
Team:
Ionut Pavel
 
 
 


Review 11 Apr 2018
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4668, -2.9901
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gardening services.
 

"Very professional.
Always do a thorough job."
 
 
 
 
 
 


Review 9 Apr 2018
No Recommendation by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.4555, -3.1148
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laying a gravel path.
Cuprinol staining of gazeto and chain.
Replacing gravel bed.
 
Cost: £252

"An excellent job and we delighted with the result.
Flora gardening are an excellent gardening company and we have used them for several years now."
 
 
 
 
 
 


Review 26 Mar 2018
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4471, -2.8853
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Weeding, pruning, digging, clearing, tidying.
Cost for 2 people for 2 hours.
 
Cost: £99

"Hard workers.
Reliable.
Equally capable of good attention to detailed weeding and planting or the rough stuff such as digging and cleaning.
Nice to know that the garden will get regular attention and kept looking good."
 
 
 
 
 
 


Review 19 Feb 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4627, -3.0948
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden maintenance.
 
 
 
 
 


Review 11 Dec 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4973, -3.0681
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hedge and tree trimming.
 
Cost: £81

"Very good job and service.
Strongly recommend."
 
 
 
 
 
 


Review 1 Dec 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4872, -2.8221
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New turf to rear garden.
 
Cost: £2300

"Found the guys from flora to be hardworking polite and considerate. Also, their time keeping was excellent. We are very happy with their work. "
 
 
 
 
 
 


Review 1 Dec 2017
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4863, -2.9862
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Planting out new border in back garden to include choosing plants! Buying plants and preparing and setting out the borders.
 
Cost: £625

"Ionut understood what I wanted to achieve in my garden and the result was even better than I imagined. His choice of plants and the arrangement of them was perfect. It has been much admired by all my friends and visitors."
 
 
 
 
 
 


Review 17 Nov 2017
Recommended by customer in PH14
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4790, -3.2087
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hedge trimming.
 
Cost: £1122

"Good work and pleasant people."
 
 
 
 
 
 


Review 27 Oct 2017
Recommended by customer in DD1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4609, -2.9728
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The garden was very overgrown. So it was all cut back, extensive weeding was done, trees and shrubs cut back, grass cut.
Property at 16 Downie park.

Various invoices totaling around 600.
 

"I highly recommend this company. Their work is excellent and the are very good to deal with."
 
 
 
 
Team:
Bowmans
 
 
 


Review 27 Oct 2017
Recommended by customer in DD1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4609, -2.9728
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Property at 13 Kerr street, New Port.

Garden maintenance. Initial tidy up, grass cutting, weeding, pruning.

Various totaling around 500.
 

"Excellent work as always. Very good to deal with."
 
 
 
 
 
 


Review 6 Sep 2017
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.4781, -2.9570
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 small grass cutting 2 hedges trimmed general tidy up of borders general clean up driveway pruning of plants.
 
Cost: £126

"Excellent work carried out in a reasonable time."
 
 
 
 
 
 


Review 29 Jun 2017
Recommended by customer in DD4
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
56.4710, -2.9539
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden maintenance and tidy up.

 
Cost: £147

"Costs etc were previously agreed when work was previously carried out and no changes made.

Great work and friendly, helpful service. Happy with this firm and hope to continue using them in future. Would recommend highly. "
 
 
 
 
 
 


Review 23 Jun 2017
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4406, -2.9408
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
General tidy of garden.
 
Cost: £600

"Great communication from Ionut.
Very pleased with garden tidy up.
Will be using again for regular garden maintenance."
 
 
 
 
 
 


Review 22 Jun 2017
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.491156, -2.993821
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning up garden.
 
Cost: £94

"Job well done."
 
 
 
 
 
 


Review 14 Jun 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4768, -2.8641
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Garden maintenance a grass cutting.
 

"Always pleasant willing.
Mr Passare knows his plants and can offer good advice. "
 
 
 
 
Team:
Ionut Cosmin
 
 
 


Review 14 Jun 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4558, -3.0639
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Front and back garden "Overhaul".
 
Cost: £1500
 
 
 
 

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