Kingfisher Decking

146a Laleham Road
Staines
Middlesex
TW18 2NX

51.4224, -0.5022

Landscaping

Listed under:  Fencing Contractors, Landscapers / Landscaping
100% recommended   Rating 9.8/10
35 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 35 reviews since 2015
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I invited Kingfisher decking to quote on this work from a shortlist of three companies with very strong reviews and back catalogue from trade comparison sites. Their website was very professional and ...."   more
 
" We are very pleased with our deck and Kingfisher did an excellent job."   more
 
" Family company, very easy desk with, seemed expensive but they do a high quality job with better materials than I have seen elsewhere, and they clearly take pride in their work. I had much more confid...."   more
 
" A FIRST CLASS JOB CARRIED OUT TO MY COMPLETE SATISFACTION"   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 50%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
agreed 2
arrived 2
clean 5
clearly 2
companies 2
composite 3
considering 3
contact 2
courteous 4
deck 10
Decking 21
design 2
detail 2
efficient 4
excellent 14
experience 4
extremely 3
fantastic 3
finish 3
finished 3
friendly 5
garden 4
great 4
happy 5
highly 5
Kingfisher 11
organised 3
pleased 8
polite 5
professional 12
professionals 3
punctual 3
quality 8
quoted 3
really 3
recommend 17
reliable 6
result 3
Rob 13
Robert 4
service 6
standard 6
strongly 3
team 19
tidy 9
turned 3
wanted 3
working 4
workmanship 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 2 1

Budget:  


Review 23 Apr 2017
Recommended by customer in SL6
 My Age: 30 - 39 
 I'm: Male 

51.5238, -0.7388
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of a curved deck backed with a cedar panel fence.
 
Cost: £3000
 

"I invited Kingfisher decking to quote on this work from a shortlist of three companies with very strong reviews and back catalogue from trade comparison sites. Their website was very professional and had a good library of high quality work. I had a very strong vision of what I wanted, and of the shortlisted contractors Kingfisher made me instantly feel they understood my vision perfectly when I had them inspect the site. Ricky talked me through all the options and considerations to ensure I had a long lasting deck. The resulting quote was the most thorough and well laid out I have seen of any tradesmen - complete with layout, component costs and finish options. It was also a very competitive quote. With all this in mind I accepted the quote.

Ricky then kept me up to date with scheduling and within 3 days a date was set. The team of Rob, Ricky and James turned up punctually on day 1. Throughout all three were very friendly, punctual and tidy throughout. The work went at pace, all completed in 6 days. The team kept me informed when they needed me to approave certain decisions, and were always respectful of my time. The final product exceeded my expectations in interpreting my vision into reality. The craftmanship was excellent, especially considering the complexity of the curved design and running of the decking boards.

I wouldn't hesitate to recommend Kingfisher Decking. The whole experience end to end was smooth, the final product we will enjoy for many yesrs to come and it was enjoyable to see the project come together so quickly."
 
 
Team:
Rob, Ricky, James
 
 
 


Review 5 Mar 2017
Recommended by customer in RG45
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.3729, -0.8103
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kingfisher installed a large deck, along the back of our house
 
Cost: £30000
 

"We are very pleased with our deck and Kingfisher did an excellent job."
 
 
Team:
Rob, his son Ricky and their team
 
 
 


Review 15 Oct 2016
Recommended by customer in TW15
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.4314, -0.4414
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I install square deck onto garden
 
Cost: £2880
 

"Family company, very easy desk with, seemed expensive but they do a high quality job with better materials than I have seen elsewhere, and they clearly take pride in their work. I had much more confidence in them than in the other people who quoted fir the work, which is important as the deck is a base for a heavy garden lodge."
 
 
 
 


Review 12 Oct 2016
Recommended by customer in TW18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.4336, -0.4963
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
REPLACEMENT DECK
 
Cost: £7000
 

"A FIRST CLASS JOB CARRIED OUT TO MY COMPLETE SATISFACTION"
 
 
Team:
ROBERT
 
 
 


Review 20 Jul 2016
Recommended by customer in RG9
51.5326, -0.8916
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
elevated decking

"Very professional, clean and tidy whilst working, very polite, did an excellent job, would highly recommend them."
 
 
 
 


Review 21 May 2016
Recommended by customer in EN5
51.6430, -0.1710
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old decking, build new structure and rebuild

"Rob and his team were great from start to finish. They were reliable, friendly, efficient, tidy and on time. The finished deck looks fab too. What more could you ask for! "
 
 
 
 


Review 6 May 2016
Recommended by customer in SL5
51.4235, -0.6879
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large decking project, back garden

"Rob and his team turned up day 1 and you could see by the way they were organised the job was going to be well and this turned out to be the case, Rob was meticulous in his preparation and execution of his work. During the whole 5 days disruption was kept to the minimum, every night tools and materials were tidied and the same went for the last day on site when you would not have known they had been there. Overall an excellent job and very pleased with the result and the after care advice concerning looking after the deck."
 
 
 
 


Review 13 Apr 2016
Recommended by customer in GU12
51.2600, -0.7202
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Building of a deck around a Conservatory

"We are so pleased with the deck that Rob and his team have built for us. Every part of the experience has been professionally conducted from the first meeting and quotation to the final sand and clean down of the deck. Kingfisher have surpassed our expectations and we can not recommend them highly enough. A please to have had them around for the week"
 
 
 
 


Review 9 Apr 2016
Recommended by customer in TW1
51.4403, -0.3331
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Balcony decking - designed, supplied and installed

"Excellent - good communications, efficient, careful, professional craftsmanship and a nice team of people. "
 
 
 
 


Review 8 Mar 2016
Recommended by customer in SL1
51.5249, -0.6631
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decking outside garden room

"fantastic job, very professional and courteous team of guys got thew job done easily within the time quoted and of very high quality"
 
 
 
 


Review 17 Feb 2016
Recommended by customer in TW15
51.4275, -0.4526
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decking to rear of house

"From the planning stage to the completion, it has been a thoroughly professional job. A very hard working team who are organised and very polite. I have no hesitation in recommending this company to anyone who considering having this type of work done"
 
 
 
 


Review 30 Nov 2015
Recommended by customer in RG27
51.2825, -0.9467
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Composite decking fitted to back garden

"Rob and his team did a fantastic job. They arrived early every day were tidy, worked flat out and completed the job in less time than estimated. We are really happy with the decking and would strongly recommend this company if you need a new wooden or composite deck."
 
 
 
 


Review 30 Nov 2015
Recommended by customer in Surr
51.2392, -0.6147
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fencing

"Very reliable, polite and superb job done."
 
 
 
 


Review 29 Nov 2015
Recommended by customer in HA4
51.5741, -0.4040
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement Softwood Decking with Railings

"Excellent service from first contact to completion. Rob and his team took up my old decking, sorted out the ground underneath which was full of soil and rubble left by the previous owners and installed new softwood decking with railings.

They were are pleasure to deal with: punctual, efficient, polite and very tidy. I am very pleased with the work which was completed on time (despite some heavy rain on the last day), as per quote and to a high standard.
"
 
 
 
 


Review 20 Nov 2015
Recommended by customer in Tw16
51.4268, -0.4255
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decking

"Professional workmanship and fantastic service "
 
 
 
 


Review 2 Oct 2015
Recommended by customer in SL5
51.3994, -0.6264
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Construction of new patio with composite decking.

"This is the second time in 2 years that I have asked Rob to install decking, the first being a large area at the bottom of the garden, again with composite. Rob and his team are the most organised workmen I have ever known, they are timely, quiet, reliable, communicative, approachable and friendly. The work was done on time to schedule. The result is exceptional. I recommend Robert Jones and his firm Kingfisher Decking."
 
 
 
 


Review 1 Oct 2015
Recommended by customer in TW18
51.4084, -0.4911
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden Decking construction

"Kingfisher provided a very professional service, from quotation to completion. The team were courteous, very tidy and completed the work to a very high standard. Very happy with the completed deck."
 
 
 
 


Review 30 Sep 2015
Recommended by customer in TW18
51.4276, -0.4966
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decking steps and skirting to summerhouse

"The team arrived promptly at the agreed time and carried out the work efficiently to a high standard. The work area was left clean and tidy and the team were courteous at all times. I would recommend this firm."
 
 
 
 


Review 28 Sep 2015
Recommended by customer in SL7
51.5809, -0.7809
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decking for New Bulld

"The work was excellent and undertaken in a professional and courteous manner. "
 
 
 
 


Review 26 Sep 2015
Recommended by customer in Nw4
51.5949, -0.2237
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decking

"Kingfisher decking were professional, thoughtful and hard working. They were punctual and reliable and provided us with great advice and a wonderful finished decking. Highly recommend. "
 
 
 
 

Back to top

» 2 1