Clean & Dry Services Ltd

70 Lowestoft Road, Gorleston
Great Yarmouth
Norfolk
NR31 6NA

Laundry

Listed under:  Laundry
100% recommended   Rating 9.6/10
21 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 21 reviews since 2010
 
 
 
Quality 9.3/10 Quality Rating 9.3
The quality of the products or services was as expected and agreed

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Been using this company for years now and always really happy with the service and the friendlyness of the staff. Always happy to advice me on garments that I bring in. I wouldn’t go anywhere els...."   more
 
" Our company has been using Clean & Dry laundry for over 25 years. They are friendly, efficient, reliable and we would highly recommend them!"   more
 
" 1 like the fact they don't tel me in to a contract-I can just ring them when I've got a load to be done always nicely pressed. "   more
 
" Amazing service from this company. Put dirty linen in outside cupboard on Monday and like a magic on Thursday it returns clean and pressed."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?
 
Timing: 100%
Before starting work, did the firm explain when the products or services would be provided.?
 
Payment: 100%
Before starting work, did the firm explain how and when to pay?
 
Reliable: 100%
During the work, did the firm keep its promises about costs, timing etc. and agree any changes?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Clean 7
Dry 5
efficient 7
Elaine 2
excellent 2
friendly 7
good 3
helpful 2
I’m 2
laundry 4
like 2
linen 2
lost 2
phone 2
pressed 2
recommend 2
reliable 7
returned 2
service 11
standard 2
standards 2
wouldn’t 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 26 Oct 2018
Recommended by customer in NR31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two suits cleaned
 
Cost: £1755
 

"Been using this company for years now and always really happy with the service and the friendlyness of the staff.

Always happy to advice me on garments that I bring in.
I wouldn’t go anywhere else.
So wanted to say thank you for your excellent service."
 
 
Team:
Can’t remember
 
 
 


Review 17 Mar 2017
Recommended by customer in NR13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laundry for hire boats.
 

"Our company has been using Clean & Dry laundry for over 25 years. They are friendly, efficient, reliable and we would highly recommend them!"
 
 
 
 
 
 


Review 23 Feb 2017
Recommended by customer in NR12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Holiday-let laundry.
 
Cost: £45

"1 like the fact they don't tel me in to a contract-I can just ring them when I've got a load to be done always nicely pressed. "
 
 
 
 
 
 


Review 18 Jul 2016
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laundry of linen from a holiday let. Varies due to amount sent around.
 
Cost: £24

"Amazing service from this company. Put dirty linen in outside cupboard on Monday and like a magic on Thursday it returns clean and pressed."
 
 
 
 
 
 


Review 4 Jul 2016
Recommended by customer in NR28
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"An excellent service!"
 
 
 
 
 
 


Review 14 Jan 2015
Recommended by customer in IP18
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I send my B and B Laundry to clean and dry via agent (Purdys in Southwold).
 
Cost: £20

"So pleasant with the standard and speed of service."
 
 
 
 
 
 


Review 6 Mar 2014
Recommended by customer in NR15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laundry washing of sheets and duvet covers. Varied due to quantity.
 

"Clean & Dry Services Ltd have always been friendly, reliable and efficient. I wouldn’t go anywhere else. They are also very reasonably priced."
 
 
 
 
 
 


Review 28 Feb 2014
Recommended by customer in NR29
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laundry consisting of bed linen & table linen.
 
Cost: £20

"Good service, nice to deal with on phone & in person. Clean, neat linen returned. Would use again."
 
 
 
 
 
 


Review 20 May 2013
Recommended by customer in NR29
 
 
Satisfaction Ratings
 
Quality 5/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I have used this firm for many years and even though the service was assured, i’m not sure whether other firms will exceed their standards.

Again, I’m not sure whether they were competitive with their rivals as far as value is concerned."
 
 
 
 
 
 


Review 12 May 2013
Recommended by customer in NR12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The standard of service from this company is exceptional, I did shop around and they cannot be beaten on their service and consistently high standards."
 
 
 
 
 
 


Review 1 May 2013
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very reliable company would recommend to anyone."
 
 
 
 
 
 


Review 24 Apr 2013
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I have been using Clean & Dry for over ten years now and have never had cause to complain. My laundry is always picked up and returned on time and beautifully washed and ironed, in all these years I have never had any lost laundry and when speaking on the phone, Elaine is always polite."
 
 
 
 
 
 


Review 9 Feb 2012
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Washing and voning of table cloths and t/towels.
 
Cost: £28

"Clean & Dry have always provided us with a friendly, efficient and reliable service."
 
 
 
 
 
 


Review 24 Dec 2011
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1500

"This is a commercial laundry company. Very good & good staff for on site pick ups & drop offs."
 
 
 
 
 
 


Review 23 Dec 2011
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £50

"Reliable, friendly, punctual, good all round service provider."
 
 
 
 
 
 


Review 18 Dec 2011
Recommended by customer in NR29
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Provide laundry service for 5 self – catering cottages. Cost is between £20 & £60 per wk.
 

"Reliable, friendly. On the odd occasion there’s been a problem (marks on laundry) they’ve rectified it immediately I feel very confident they will deliver every time."
 
 
 
 
 
 


Review 9 Dec 2011
Recommended by customer in NR24
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very efficient & helpful company. Always willing to help when a cleaning emergency arises."
 
 
 
 
 
 


Review 5 Dec 2011
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laundering overalls on a weekly basis, cost above is per week.
 
Cost: £20

"Fast, friendly and efficient service."
 
 
 
 
 
 


Review 25 Feb 2010
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
£20 a week on average for laundry for B & B.
 

"I cannot rate clean & dry highly enough. Morris who delivers & collects is always reliable & efficient. Elaine back at base is helpful & carries out any request straight away. They have never lost any laundry & it is extremely well done to a high quality."
 
 
 
 
 
 


Review 24 Feb 2010
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Varies weekly from £20-£60.
 

"Prompt collection & delivery."
 
 
 
 
 
 

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