Tank Replacement Services Ltd

Church Farm, Station Road, Wendling
Dereham
Norfolk
NR19 2NE

52.6799, 0.8558

Oil Fired Plumbing & Heating

Listed under:  Oil fired boiler - Plumbing, oil fired boiler service repair & installation, Oil Tank Installers / Installation
99% recommended   Rating 9.5/10
833 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 833 reviews since 2010
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Well organised."   more
 
" Excellent service - Thank You Would definitely recommend."   more
 
" Excellent speedy service. "   more
 
" The service received was excellent. I telephoned at 9 am, and by 4 pm the new tank had been installed. When I telephoned I was worried that the "soap" seal would not hold. And within minutes of listen...."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 92%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 86%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 12
agreed 12
arrived 22
boiler 9
class 20
clean 37
clear 11
contact 11
courteous 18
customer 10
David 17
definitely 13
efficient 120
efficiently 41
enquiry 10
Excellent 110
explained 15
explanation 9
fast 17
Friendly 97
Good 128
Great 22
happy 28
helpful 85
highly 19
Impressed 21
initial 21
installation 36
old 20
phone 18
pleasant 38
pleased 55
polite 52
professional 61
Prompt 37
quick 45
quickly 40
recommend 63
replacement 19
satisfied 24
service 163
tank 108
team 47
Thank 39
tidy 57
TRS 36
workers 18
workmen 26
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 19 Sep 2017
Recommended by customer in IP23
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.3262, 1.0788
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Blinded oil tank replacement.
 
 
 
Team:
L
 
 
 


Review 17 Sep 2017
Recommended by customer in NR20
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.8230, 1.0171
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 1250L steel tank.
 
Cost: £1300

"Well organised."
 
 
 
 
 
 


Review 15 Sep 2017
Recommended by customer in IP29
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.2242, 0.6715
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1400

"Excellent speedy service.
"
 
 
 
 
 
 


Review 15 Sep 2017
Recommended by customer in PE14
52.7445, 0.2511
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of broken tank.
 
Cost: £1400

"Excellent service - Thank You
Would definitely recommend."
 
 
 
 
 
 


Review 15 Sep 2017
Recommended by customer in NR29
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6741, 1.6915
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Empty old oil tank replace with new tank pump oil into new tank.
 
Cost: £1800

"The service received was excellent. I telephoned at 9 am, and by 4 pm the new tank had been installed. When I telephoned I was worried that the "soap" seal would not hold. And within minutes of listening to David I felt calmer and reassured that help was on it's way.
"
 
 
 
 
 
 


Review 15 Sep 2017
Recommended by customer in IP14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.1764, 0.9092
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Cost: £2520
 
 
 
 


Review 14 Sep 2017
Recommended by customer in IP25
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
52.6424, 0.8339
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of outside plastic tank. And fitting.
 
Cost: £2160

"Excellent job.
"
 
 
 
 
 
 


Review 12 Sep 2017
Recommended by customer in PE32
52.7133, 0.4598
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very pleased with workmanship."
 
 
 
 
Team:
Simon Reuben
 
 
 


Review 11 Sep 2017
Recommended by customer in PE33
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.6550, 0.4786
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install new oil tank and take away old one.
 
Cost: £1500

"Very high standard of work. Well done TRS."
 
 
 
 
 
 


Review 11 Sep 2017
Recommended by customer in NR21
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.9193, 0.9494
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove and oil tank after emptying
Positioned and connected new tank, fitted with recovered oil, tested system and checked boiler fired satisfactorily.
 
Cost: £2280

"Impressed. Prompt and clean estimate.Site work well executed. Would recommend to anyone considering a new oil tank."
 
 
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1