Tank Replacement Services Ltd

Church Farm, Station Road, Wendling
Dereham
Norfolk
NR19 2NE

52.6799, 0.8558

Oil Fired Plumbing & Heating

Listed under:  Oil fired boiler - Plumbing, Oil Fired Boiler Service Repair & Installation, Oil Tank Installers / Installation
99% recommended   Rating 9.5/10
953 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 953 reviews since 2010
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Fab service A*."   more
 
" I cannot speak too highly of this firm. Their work and timing was absolutely perfect."   more
 
" Arrived when expected and completed the work in little more one hour. Tidy and friendly. Very helpful on the telephone when discussing after before the order was placed."   more
 
" Fast, efficiently, helpful guys. Job well done."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 88%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 15
agreed 14
Arrived 25
boiler 11
Brilliant 10
class 23
clean 40
clear 11
contact 13
courteous 19
customer 11
David 19
definitely 16
efficient 139
efficiently 47
engineers 10
excellent 131
explained 20
Fast 23
friendly 111
good 146
Great 24
happy 35
helpful 100
highly 22
impressed 22
initial 24
installation 42
old 26
phone 26
pleasant 45
pleased 68
polite 65
professional 67
prompt 40
quick 53
quickly 47
recommend 76
replacement 27
satisfied 27
service 192
tank 130
team 55
thank 45
Tidy 69
TRS 41
workers 23
workmen 29
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 22 May 2018
Recommended by customer in NR20
52.6798, 0.9701
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pumped out old oil tank.
Replaced with new steel oil tank.
Reconnected.
 
Cost: £1750

"Fab service A*."
 
 
 
 
 
 


Review 21 May 2018
Recommended by customer in NR20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.7539, 1.0179
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace a ruptured for a new steel one.
All domestic fuel was saved and then replacement.
 
Cost: £1300

"I cannot speak too highly of this firm.
Their work and timing was absolutely perfect."
 
 
 
 
 
 


Review 19 May 2018
Recommended by customer in PE33
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.5878, 0.5976
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old plaster oil tank and replace with new steel tank.
 
Cost: £1500

"Arrived when expected and completed the work in little more one hour.
Tidy and friendly.
Very helpful on the telephone when discussing after before the order was placed."
 
 
 
 
 
 


Review 19 May 2018
Recommended by customer in NR26
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.9338, 1.1914
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mover heating oil tank.
Supply new tank.
Remove old tank.
Connect supply.
transfer oil to new tank.
 
Cost: £1300

"Fast, efficiently, helpful guys.
Job well done."
 
 
 
 
 
 


Review 19 May 2018
Recommended by customer in PE38
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.5888, 0.3774
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of oil tank.
 
Cost: £2000
 
 
Team:
Chris Lee
 
 
 


Review 19 May 2018
Recommended by customer in IP6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.1604, 1.2485
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New tank.
 
Cost: £1400
 
 
 
 


Review 10 May 2018
Recommended by customer in PE13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6595, 0.0231
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of old heating oil tank and replace with new low profile tank.
 
 
 
 
 


Review 8 May 2018
Recommended by customer in NR29
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6995, 1.6271
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing cracked oil tank.
Pumping out oil fitting new tank within current regulations.
 
Cost: £1900

"Speedy quotation on phone and by visit.
Workers worked quickly and thoroughly and were pleasant and informative."
 
 
 
 
 
 


Review 5 May 2018
Recommended by customer in NR9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.7213, 1.1073
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and install,
1 x Rototek 1750 litre blinded
Storage tank wire
Watchman sonic.
 
Cost: £2250

"First class service from a excellent company."
 
 
 
 
Team:
David Elvin
 
 
 


Review 4 May 2018
Recommended by customer in NR13
 My Age: 70 + 
52.6142, 1.5414
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of oil tank.
 
Cost: £1400

"Very pleased with work carried out."
 
 
 
 
 
 


Review 27 Apr 2018
Recommended by customer in NR21
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.8467, 0.9181
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1400

"Very professional firm who acted promptly after initial contact, all of which was sorted out over a simple phone call.
The guys who did the installation were polite, helpful and very professional.
I would certainly recommend them with no hesitation.
Well done."
 
 
 
 
 
 


Review 23 Apr 2018
Recommended by customer in NR35
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.4540, 1.4128
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New oil tank.
 

"Very pleased with the work.
Would recommend."
 
 
 
 
 
 


Review 20 Apr 2018
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.7707, 1.1655
 
 
Satisfaction Ratings
 
Quality 6/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 6/10
The team was friendly, helpful, considerate and professional
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 19 Apr 2018
Recommended by customer in NR21
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.8293, 0.8673
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 4/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of replacement oil tank and removal of old one.
 

"Recommended by my boiler maintenance engineer that I use TRS (Jason Hemanns) and I have been very happy with the way. David and the team have dealt with the whole process.
Cannot believe how experience it is, through."
 
 
 
 
Team:
Sam
 
 
 


Review 11 Apr 2018
Recommended by customer in IP28
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.3187, 0.4437
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace split oil tank.
Drank and replace oil into new tank.
Dispose of old tank and sludge.
 
Cost: £1300

"Great service.
Good work.
Everything cleaned up.
Very pleasant workmen.
Good advice, quotes etc.
Very prompt fitting."
 
 
 
 
Team:
David Elvin
 
 
 


Review 11 Apr 2018
Recommended by customer in SG8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.0748, -0.0528
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace existing steel tank with custom built steel tank.
 
Cost: £1800

"First, efficient replacement of existing steel tank with custom built tank.
Small leak in old pipe work detached over Easter weekend.
Emergency service responded promptly and resolved issue, which was not of there making.
Great customer service."
 
 
 
 
Team:
Mark Mark
 
 
 


Review 9 Apr 2018
Recommended by customer in PE32
52.6953, 0.7688
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install new Tank Replacement Services steel 1250 litre single containment heating oil tank on runners with Atkinson Gauge on existing base.
 
Cost: £1200

"Work was carried out on time very professionally.
With no damage to surroundings. Work team very polite considerate and very very helpful.
I would definitely recommend this firm to anyone who needed a replacement tank.
"
 
 
 
 
Team:
Simon
 
 
 


Review 9 Apr 2018
Recommended by customer in IP7
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.1083, 0.9063
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement oil tank.
 
Cost: £1500
 
 
 
 


Review 5 Apr 2018
Recommended by customer in PE33
 My Age: 30 - 39 
 I'm: Female 
52.5893, 0.5037
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 5 Apr 2018
Recommended by customer in IP12
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
52.1049, 1.3607
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Quick and efficient.
 
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1