Holmes Tank Services

2 Stone Cottages
Dereham
Norfolk
NR19 1HY

52.6629, 0.9474

Oil Tank Installer

Listed under:  Oil Tank Installers / Installation
99% recommended   Rating 9.7/10
151 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 151 reviews since 2014
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service. Highly recommend."   more
 
" Great job I have since asked him to do some more work for me, on the strength of what he has done already."   more
 
" Job well done and finished on time."   more
 
" All most satisfactory."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 97%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 88%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 3
Arrived 6
certainly 3
chap 3
clean 11
competent 3
Competitive 4
Courteous 4
David 20
definitely 5
delighted 3
despite 3
efficient 23
Efficiently 10
email 3
Excellent 34
explained 6
extremely 4
finished 3
friendly 15
fuss 6
good 21
happy 10
Having 3
helpful 8
Highly 8
Holmes 15
installation 6
just 3
leaking 3
looking 3
man 6
manner 3
neat 3
oil 7
pleased 11
polite 12
professional 15
prompt 7
promptly 8
punctual 6
quick 7
quickly 9
quote 6
recommend 25
service 40
Services 9
standard 7
Tank 21
tidy 14
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 Jun 2018
Recommended by customer in R29
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement domestic oil tank.
 
Cost: £1700

"Excellent service.
Highly recommend."
 
 
 
 
Team:
David Hdlmes
 
 
 


Review 16 Jun 2018
Recommended by customer in PE32
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6783, 0.7299
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lay new base for oil tank in right position, drain/refil and install new tank and alarm.
Very neat job.
 
Cost: £1895

"Great job I have since asked him to do some more work for me, on the strength of what he has done already."
 
 
 
 
 
 


Review 4 Jun 2018
Recommended by customer in NR20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.7360, 0.8936
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Heating oil tank replacement with bounded 2500
DEgo tank from steel corroded tank.
 
Cost: £2325

"Job well done and finished on time."
 
 
 
 
Team:
David Holmes
 
 
 


Review 22 May 2018
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.7127, 1.0722
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace Oil tank.
 
Cost: £1600

"All most satisfactory."
 
 
 
 
 
 


Review 21 May 2018
Recommended by customer in IP30
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.1850, 0.8494
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement oil tank.
 
Cost: £2195

"Excellent service, very neat work."
 
 
 
 
 
 


Review 4 May 2018
Recommended by customer in CB10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.0114, 0.3515
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement and domestic oil tank.
 
Cost: £1995

"David was friendly efficient and very responsive.
Competitive quote and excellent work. Highly recommended."
 
 
 
 
Team:
David Holmes
 
 
 


Review 23 Apr 2018
Recommended by customer in PE32
52.7244, 0.7881
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit new bunded oil tank at the premises.
 
Cost: £1750

"David Helmes did an extremely good job.
He was quick, neat and worked to a high standard."
 
 
 
 
 
 


Review 19 Apr 2018
Recommended by customer in IP6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.1429, 1.1887
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New oil tank fitted and removal of old one.
Relocation of new tank.
 
Cost: £1795

"Exceptional workmanship, polite, friendly and very professional.
Will highly recommend Holmes Tank Services."
 
 
 
 
 
 


Review 13 Apr 2018
Recommended by customer in NR19
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6762, 0.8100
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1895

"David was on time.
Very tidy.
Very polite."
 
 
 
 
 
 


Review 10 Apr 2018
Recommended by customer in PE32
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.7241, 0.4505
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New oil tank and fittings.
 
Cost: £960

"Good job done."
 
 
 
 
Team:
Daivid Holmes
 
 
 


Review 6 Apr 2018
Recommended by customer in NR12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.8035, 1.5755
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Oil tank replacement
 
Cost: £1900
 

"Having found Holmes Tank Services on the internet and checking the reviews, I was very impressed with the professional service provided by David. Quick, clean and tidy and explained what had been done very clearly.
I would highly recommend this company to anyone."
 
 
Team:
David Holmes
 
 
 


Review 26 Mar 2018
Recommended by customer in IP7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.1320, 0.8748
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal and installation of healthy tank.
 
Cost: £995

"Excellent service, very efficient.
As expected and no issues.
Very happy."
 
 
 
 
 
 


Review 19 Mar 2018
Recommended by customer in PE31
 My Age: 40 - 49 
 I'm: Female 
 I haven't used this business before 
52.8452, 0.4970
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of oil tank.
 
Cost: £204

"A job well done.
Thank you."
 
 
 
 
Team:
David Holmes
 
 
 


Review 19 Mar 2018
Recommended by customer in PE38
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6120, 0.3281
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New 1000 liter oil tank removal and drain oil from old split tank. Relay old base level up and add new ones. Put new tank in place, pump oil back in.
Leaving sile clean and tidy. Set up watchman.
 
Cost: £1695

"The work was carried out as promised, very clean and tidy. Mr. Holmes was kind and explained all the necessary answers to any questions."
 
 
 
 
Team:
1
 
 
 


Review 14 Mar 2018
Recommended by customer in PE33
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6811, 0.4091
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of oil tank etc.
 
Cost: £995

"Very satisfied with the work carried out.
Would recommend to others.
Professionally executed."
 
 
 
 
Team:
David Holmes
 
 
 


Review 12 Mar 2018
Recommended by customer in NR25
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.9553, 1.0209
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New oil tank
 
 
 
Team:
Mr Holmes
 
 
 


Review 19 Feb 2018
Recommended by customer in PE31
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.7998, 0.6517
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install a new slimline tank on a new base. Add fireproof boards to the adjacent fence to protect the tank. Transfer oil from old tank and remove the tank for disposal. Divert oil pipe, reconnect and test. Arrange Building Control certificate.
 
Cost: £1895
 

"I am very pleased with my new tank and its installation. Mr Holmes is a very nice, polite chap and is obviously an expert in his field. A detailed written quote was provided and this compared very favourably with quotes from other companies. Now the job is completed I can not see how it could have been done any better so I feel the work represented good value.

Mr Holmes was very punctual and worked very hard to complete the job in a single day.

I would definitely recommend Holmes Tank Services."
 
 
Team:
David Holmes
 
 
 


Review 19 Feb 2018
Recommended by customer in PE32
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6783, 0.7299
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and connect a new oil tank.
 
Cost: £1795

"Excellent service.
Prompt action, no fuss all with a smile."
 
 
 
 
 
 


Review 13 Feb 2018
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
52.6739, 1.3706
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old tank.
Supply and fit new metal tank.
Cut down supporting wall supply and fit fire proof boards to fence.
 
Cost: £1200
 
 
 
 


Review 30 Jan 2018
Recommended by customer in NR25
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.8906, 1.1281
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement oil tank.
 
Cost: £1795

"Good job done."
 
 
 
 
 
 

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