Mel Decor

10 Rosebank Gardens, Kincardine
Alloa
Clackmannanshire
FK10 4PD

56.0671, -3.7121

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
100% recommended   Rating 9.7/10
78 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 78 reviews since 2011
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" First class job."   more
 
" The workmanship was great, he also filled in holes in walls and coving. "   more
 
" A very friendly, professional and trustworthy decorator. Provided great quality service, good advice and went out of his way to do little extras without charge to really improve my mums home and make ...."   more
 
" Did such a good job of lounge, we had him back to do kitchen and dining room. Excellent job on all rooms."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 92%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 90%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 2
advice 12
agreed 3
ahead 2
anybody 2
arrived 3
attention 3
best 4
cheerful 2
class 3
clean 7
cleaned 2
colour 2
comfortable 2
contact 3
Decor 10
Décor 5
definitely 6
delighted 7
Excellent 15
finish 6
finished 4
friendly 12
friends 7
future 4
good 12
great 10
Happy 9
helpful 8
highly 4
Jim 14
Mel 18
paint 5
painting 5
pleasant 5
pleased 10
professional 20
punctual 5
quality 7
quote 5
really 4
recommend 20
reliable 8
service 4
standard 14
tidy 10
tradesman 4
trustworthy 5
workmanship 6
wouldn’t 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 9 Feb 2018
Recommended by customer in FK10
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.1272, -3.7802
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Living room and kitchen. Emulsion and painting.
 

"First class job."
 
 
 
 
 
 


Review 4 Dec 2017
Recommended by customer in FK7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1048, -3.8746
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting 2 bedrooms, hall and stairs, living room, Bathroom,conservatory, kitchen ceiling.
 
Cost: £1250

"The workmanship was great, he also filled in holes in walls and coving. "
 
 
 
 
 
 


Review 24 Nov 2017
Recommended by customer in FK1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.9950, -3.8106
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Redecorate whole house including ceilings, woodwork, doors, strip and reline walls and emulsion, repaint bathroom including tiles. Enamel radiator, re-stain dark wood, reseal windows with silicon sealant.
 
Cost: £3140

"A very friendly, professional and trustworthy decorator. Provided great quality service, good advice and went out of his way to do little extras without charge to really improve my mums home and make it as comfortable as possible. No hesitation in recommending and have already asked for a quote for another job for me. "
 
 
 
 
 
 


Review 27 Oct 2017
Recommended by customer in KY12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0611, -3.5410
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge, dining room and kitchen stripped, painted and walls papered.
 
Cost: £960

"Did such a good job of lounge, we had him back to do kitchen and dining room.

Excellent job on all rooms."
 
 
 
 
 
 


Review 20 Oct 2017
Recommended by customer in FK7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.0956, -3.9443
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 5/10
There was little disruption and the site was left clear and tidy
Service 6/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Painting hallway, lounge, dining room and kitchen and small bedroom.
 

"Painter was on time, and work is of a very good standard. Some finger marks have been kept behind on doors and drips of paint on kitchen counter though. "
 
 
 
 
 
 


Review 13 Oct 2017
Recommended by customer in FK3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
56.0067, -3.7381
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting eaves soffit's and boundary fences and gate.
 
Cost: £450

"Work completed on time with a satisfactory result."
 
 
 
 
 
 


Review 28 Sep 2017
Recommended by customer in KY12
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.0555, -3.6295
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Exterior paint work to walls, windows, door and guttering, together with garden walls for 2 storey house.
 
Cost: £2485

"Jim is an excellent workman and is cheerful and reliable. He clearly enjoys his work."
 
 
 
 
 
 


Review 9 Jun 2017
Recommended by customer in FK7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.1048, -3.8746
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply paper and paint were required. To paper kitchen walls and bedroom ceiling to do remedial repairs to stair and sitting room ceilings.
To paint kitchen, bathroom, bedroom hallway and stair ceilings and walls.
To repair and paint sitting room ceiling.
 
Cost: £920

"Jim at Mel Decor was great at his work and really friendly. He arrived when arranged to give his quote for the work required there was no pressure at any time to employ him to do the work.
Jim again kept in touch and arrived when planned for the work required.
He worked very efficiently and was very tidy, clearing and cleaning.
Behind himself at every turn. He discussed the work to be done and helped with advice on colors and wallpapers. I would definitely recommend Jim to friends and family. I was very comfortable with Jim in my home and with leaving him alone in my home when I had to go out for any reason. "
 
 
 
 
 
 


Review 8 Jun 2017
Recommended by customer in KY11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.0337, -3.4776
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting summer house and all other external wood on cottage/house.
 
Cost: £425

"Jim has a wealth of painting and decorating experience which he is willing to share : This greatly enhances any painting/decorating project.
As someone that takes pride in his work and a real attention to detail I would not hesitate in recommending. "
 
 
 
 
 
 


Review 10 Mar 2017
Recommended by customer in FK8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.1249, -3.9256
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decorate lounge, decorate hall / stairwell.
 
Cost: £800

"Jim was a pleasure to have in the house. He was helpful and friendly and provided valuable advice when required.

He was definitely honest and reliable and his workmanship was of a high quality."
 
 
 
 
 
 

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