Infinity Property Care

33 Kintyre Park
Ayr

KA7 4GD

55.4339, -4.6635

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating, Roofers / Roofing
100% recommended   Rating 9.8/10
14 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 14 reviews since 2017
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Infinity presided a quote and when confirmed work to be planned I was notified of dates and approx duration of the work. Arrived as agreed and all work completed and checked off. Infinity was reco...."   more
 
" The cottage had be left in disrepair by tenant. The decorators had to give every surface 3 coats and have done a wonderful job. They gave me excellent advise on the best way to bring it back to being ...."   more
 
" Excellent service done everything they said and more!"   more
 
" Commenced work as agreed and did an excellent job. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 92%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 2
Arrived 2
excellent 5
family 2
friendly 6
friends 2
Guys 2
happy 2
Infinity 2
professional 3
recommend 4
service 3
Shaun 2
tidy 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

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Review 1 Oct 2018
Recommended by customer in KA7
 I'm: Female 
 I have known this business: Under 1 year 
55.4323, -4.6525
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Exterior painting and internal garage painting.
 

"Infinity presided a quote and when confirmed work to be planned I was notified of dates and approx duration of the work.
Arrived as agreed and all work completed and checked off.
Infinity was recommended to me, I am extremely pleased with the work. "
 
 
 
 
Team:
John
 
 
 


Review 3 Sep 2018
Recommended by customer in KA9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.4872, -4.5990
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete redecoration of a 2 bedroom cottage that had been left in disrepair by tenant.
 
Cost: £2750

"The cottage had be left in disrepair by tenant. The decorators had to give every surface 3 coats and have done a wonderful job. They gave me excellent advise on the best way to bring it back to being a lovely cottage to be in. I am delighted with the finished job. "
 
 
 
 
 
 


Review 20 Aug 2018
Recommended by customer in KA9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
55.4905, -4.6123
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To paint outside of bungalow.
 
Cost: £950

"Excellent service done everything they said and more!"
 
 
 
 
 
 


Review 15 Aug 2018
Recommended by customer in KA10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
55.5331, -4.6325
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting window suits. External doors and fence surrounding house.
 
Cost: £1810

"Commenced work as agreed and did an excellent job. "
 
 
 
 
 
 


Review 25 Jul 2018
Recommended by customer in KA7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.4499, -4.6205
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prepare walls, repair where required.
Paint all outside walls of house.
Spray front PVC door to another color.
 
Cost: £600

"They were professional, very tidy, left no mess.
Nothing was any bother them.
They want to do a excellent job to suit customers.
First class."
 
 
 
 
 
 


Review 25 Jul 2018
Recommended by customer in KA8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
55.4665, -4.5947
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting a wooden house and garage,
 
Cost: £960

"Fantastic job done to both house and garage.
Shaun John and Gary were very friendly, tidy workers.
They even painted my summer seat and planter!
Will definitely use again and highly recommend."
 
 
 
 
Team:
Shaun John Gary
 
 
 


Review 25 Jul 2018
Recommended by customer in G77
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.7778, -4.3458
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting fascia and soffits on 4 bedroom detached house.
 
Cost: £460

"Friendly service.
Arrived exactly when they said they would and were happy to explain what they were doing."
 
 
 
 
 
 


Review 19 Jul 2018
Recommended by customer in KA9
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.4976, -4.6109
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint outside house, outside garden walls.
 
Cost: £1940

"Guys were punctual, professional and worked cleanly and fast. Fairly priced. Friendly guys.
Would happily recommend to friends and family."
 
 
 
 
Team:
Shaun Gary
 
 
 


Review 28 Jun 2018
Recommended by customer in KA9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
55.4862, -4.6122
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £4700

"Work was good and clean. And done to high standard workman were friendly and worked very well. Leaving the place tidy. Would recommend them to neighbors for work and price of job."
 
 
 
 
 
 


Review 11 Jun 2018
Recommended by customer in KA8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.4699, -4.6285
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint rendered building on outside and UPVC paint to doors.
 
Cost: £1170

"Greats company, hard working, tidy and great value. Love the job that they had done."
 
 
 
 
 
 


Review 23 Mar 2018
Recommended by customer in KA3
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.6615, -4.4440
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painted gable end of house, garage door and three windows.
 
Cost: £580

"Very polite, friendly tradesmen would not hesitate to employ the Murphys again."
 
 
 
 
Team:
John Murphy Shaun Murphy
 
 
 


Review 13 Sep 2017
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Exterior house painting ( masonry, fascias, Soffits and gutter)
Roof repairs (roof vallevs)
 
Cost: £2830

"In summary, I am very happy with Infinity property came. They understood my requirements perfectly, responded quickly and completed work on time to quoted cost. Additionally, discussed any appropriate changes to work and resolved any problems while still finishing on schedule. "
 
 
 
 
Team:
Shaun John
 
 
 


Review 1 Sep 2017
Recommended by customer in KA3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.6071, -4.4831
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External window frames painted guttering replaced in main house. Guttering replaced, flat roof extension, flat roof repaired.
 

"I cannot fault Shaun and his term. They are 100% professional, go that extra mile to provide excellent customer service. This is the reason that I have used them time and time again. Very friendly and trustworthy. I have recommend to both friends and family."
 
 
 
 
 
 


Review 30 Aug 2017
Recommended by customer in KA12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.6085, -4.6589
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Internal painting gutter cleaning roof repairs.
 
Cost: £2050

"Very helpful, pleasant and efficient. "
 
 
 
 
 
 

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