1st Class Painting & Decorating

7 Marner Crescent, Radford
Coventry
West Midlands
CV6 3BX

52.4215, -1.5183

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
100% recommended   Rating 10/10
10 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 10 reviews since 2014
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Decorating can be a stressful process but Paul made it pain free. He was exceptionally good at his job and I canít tecomm him highly enough. He was very pleasant and approachable. He gave time and eff...."   more
 
" Over the last few years we have used 1st Class Painting and Decorating to decorate our whole house. This time he repainted and made good areas in the kitchen where we had replaced a cooker hood which ...."   more
 
" We appointed Paul to decorate our hall stairs and landing and are delighted with the result. His attention to detail and workmanship is second to none. We were very pleased with the quality of work an...."   more
 
" This is the third time we've used 1st Class Painting and Decorating. To state that Paul is a perfectionist in everything he does would be an understatement. It's Paul's attention to detail and the add...."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

appointed 2
attention 5
Class 2
decorate 3
decorated 3
Decorating 5
detail 5
door 2
excellent 3
family 3
finish 2
finished 2
friends 3
good 3
hall 3
hard 3
highly 2
landing 3
lounge 2
Painting 2
Paul 8
Pauls 2
perfectionist 2
pleased 2
professional 2
recently 3
recommend 3
recommended 3
recommending 2
Reliable 3
repairs 3
result 4
second 2
stairs 4
standard 3
walls 2
working 2
workmanship 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 18 Dec 2017
Recommended by customer in CV58
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.4058, -1.5427
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paul repaired a kitchen wall and painted. He gave excellent information about the type and rationale for work required. He gave a detailed quote and listed materials and paint. He was highly professional and committed to his craft. The outcome was fantastic.

"Decorating can be a stressful process but Paul made it pain free. He was exceptionally good at his job and I canít tecomm him highly enough. He was very pleasant and approachable. He gave time and effort and worked extremely hard. I would use a Paul again and have recommended him to my neighbors next door."
 
 
Team:
Paul
 
 
 


Review 27 Nov 2017
Recommended by customer in CV6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.4563, -1.4881
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
In the kitchen where we had replaced a cooker hood which was smaller than the original one, leaving repairs needing to be done to the wall and ceiling. Also we needed repairs to the wall in the kitchen and the lounge where we had additional power points installed.
 
Cost: £328
 

"Over the last few years we have used 1st Class Painting and Decorating to decorate our whole house. This time he repainted and made good areas in the kitchen where we had replaced a cooker hood which was smaller than the original one, leaving repairs needing to be done to the wall and ceiling. The end result was excellent. He also made good areas in the lounge and in the kitchen where we had recently had new power sockets installed. We recommend his attention to detail and workmanship without reservation."
 
 
Team:
Paul Walton
 
 
 


Review 27 Feb 2017
Recommended by customer in CV12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.4786, -1.4823
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting and Decorating of hall, stairs and landing

"We appointed Paul to decorate our hall stairs and landing and are delighted with the result. His attention to detail and workmanship is second to none. We were very pleased with the quality of work and service Paul provided. We will have no hesitation in recommending him to family and friends.
"
 
 
Team:
Paul Walton
 
 
 


Review 3 Apr 2016
Recommended by customer in CV8
52.3494, -1.5628
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Outstanding Lounge Stairs Landing Revamp

"This is the third time we've used 1st Class Painting and Decorating. To state that Paul is a perfectionist in everything he does would be an understatement. It's Paul's attention to detail and the additional little things that he does on the side, e.g fixing door handles/latches, fashioning ducting to hide wiring, etc which make him truly exceptional. Paul's work is outstanding and the final result utterly breathtaking, this guy knows his trade inside out and back to front and it shows. I wouldn't hesitate in recommending Paul to anybody and we will definitely be using him again in the future."
 
 
 
 


Review 24 Aug 2015
Recommended by customer in CV6
52.4295, -1.5306
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decorating hall ,stairs & landing.

"Superb job.
Paul has just finished decorating my hall,landing and 2 flights of stairs. This proved to be a challenging job,as many of the walls needed repairs and we changed dark varnished wood to white. He has completed the job to a very high standard and even managed to fit in some other minor repairs. Paul is an excellent tradesman,passionate about his work and totally reliable. I will certainly be using Paul again."
 
 
 
 


Review 10 Aug 2015
Recommended by customer in CV7
52.5052, -1.5750
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House Decorating

"I recently appointed Paul to decorate bedrooms, hall stairs landing, office, lounge and dining room. It was a large job with many challenges but nothing is beyond Paulís ability. His 20 years experience combined with his enthusiasm, knowledge and desire to put the customer first was very evident throughout the work. A friendly, trustworthy and hard working decorator; it was a pleasure to have him do the work and I would wholeheartedly recommend him. A very dedicated tradesman who is a credit to his profession."
 
 
 
 


Review 27 Jul 2015
Recommended by customer in CV6
52.4563, -1.4881
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting

"He has now decorated our entire house to an excellent standard. We know when asked that he will do a good job. We have recommended him to other family members and friends. He makes small repairs as necessary which makes the finished job even better."
 
 
 
 


Review 12 Mar 2015
Recommended by customer in CV2
52.417942, -1.482884
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wallpaper & painting

"Paul recently decorated our hall, stairs and landing to a very high standard. He was reliable, hard working and offered honest helpful advice. Our walls were uneven in places & we had previously been advised that lining paper would not be suitable. Paul carefully prepared the walls before putting up the lining paper. His technique produced a very smooth professional finish and we are very pleased with the result.
"
 
 
 
 


Review 3 Mar 2015
Recommended by customer in CV31
52.2863, -1.5199
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Living Room, Dining Room, Kitchen,

"Paul decorated all of our ground floor rooms whilst we were away on holiday, we returned to find a perfect finish, house tidy and all our furniture taken care of.

Paul also repaired a large section of damaged plaster, re-hung cupboards and sorted out a damp corner.

Paul's attention to detail is astounding its great to work with such a perfectionist, his prices are fair and worth every penny, we would and have highly recommended Paul to our family and friends and will using him again for other rooms."
 
 
 
 


Review 8 Dec 2014
Recommended by customer in CV32
52.2947, -1.5335
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Indoor Decorating

"Well Paul cannot be faulted on any aspect of his decorating and how he manages his clients needs. Reliable, punctual, personable and his attention to detail is second to none. We have never been disappointed with his work and would always recommend spending that little bit more for a professional job."
 
 
 
 

Back to top

1