A A Decor

Walnut Tree Cottage, Bush Green, Pulham Market
Diss
Norfolk
IP21 4YB

52.4439, 1.2458

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
99% recommended   Rating 9.8/10
98 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 98 reviews since 2010
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very satisfactory and complete and including repair of rotten parts of wood and excellent results."   more
 
" All work completed in an excellent fashion."   more
 
" I can't fault the overall service. Well done."   more
 
" In one word, wonderful!"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

100% 3
20 2
AA 3
additional 2
Alan 25
Alanís 4
Arnold 11
Arnoldís 2
aspects 2
attention 4
aware 2
care 4
clean 5
considerate 4
Decor 7
decorating 6
Delighted 5
detail 5
excellent 28
extremely 8
fault 5
finish 5
finished 5
friendly 4
future 5
good 6
great 7
hard 4
helpful 6
Highly 6
manner 4
pleasant 5
pleased 9
pleasure 6
polite 6
professional 15
quality 13
recommend 13
reliable 5
room 5
satisfaction 4
satisfied 8
service 6
standard 18
Superb 5
taken 4
tidy 8
usual 4
working 4
workmanship 10
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Jul 2017
Recommended by customer in IP21
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.4153, 1.2427
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of garage and repair of wooden part, gone bottom and rear window repair.
 

"Very satisfactory and complete and including repair of rotten parts of wood and excellent results."
 
 
 
 
 
 


Review 14 Jun 2017
Recommended by customer in NR16
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.5040, 1.1508
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renovating and painting all woodwork on extension at front of my house.
 
Cost: £2177

"All work completed in an excellent fashion."
 
 
 
 
 
 


Review 24 May 2017
Recommended by customer in IP20
52.4284, 1.3401
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decorate hall stairs and landing.
 
Cost: £2600
 
 
 
 


Review 4 May 2017
Recommended by customer in IP21
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.4509, 1.2382
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sitting room. Clean all surfaces make good all cracks etc. Emulsion walls and ceiling. Prepare and paint all woodwork u/coat and top and stain / varnish door threshold.
Remove fire place mantle and fascia. Remove all debris and vacuum thro leaving all clean and tidy.
 
Cost: £1898

"I can't fault the overall service.
Well done."
 
 
 
 
 
 


Review 4 May 2017
Recommended by customer in IP21
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.4449, 1.2285
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Attic landing and 3 bathroom doors. Clean down all surfaces. Emulsion walls and ceiling. Burn off 2 x panel wood doors. Sand, knot, prime, u/coat and top coat all wood surfaces remove all debris. Vacuum through leaving everywhere clean and tidy.
 
Cost: £745

"In one word, wonderful!"
 
 
 
 
 
 


Review 4 May 2017
Recommended by customer in IP21
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.4449, 1.2285
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Breakfast room. Clean all surfaces. Make good cracks etc. Emulsion walls and ceiling replace sections of rotten skirting. Knot, prime u/coat, top coat all wood work. paint range of fitted cupboards, drawers, doors and windows remove all debris and vacuum throughout leaving everywhere clean and tidy.
 
Cost: £1985

"Un-faultable."
 
 
 
 
 
 


Review 20 Feb 2017
Recommended by customer in IP20
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.4284, 1.3401
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1686

"Delighted - have booked more work with Alan."
 
 
 
 
 
 


Review 2 Feb 2017
Recommended by customer in IP21
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.4128, 1.2086
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decorating dining room: removing 5 layers and paper from walls, 4 from ceiling extensive making good to walls, sanding, stripping paint off woodwork, re papering, repainting.
 
Cost: £3170

"Thoroughly professional trustworthy, friendly. Works hard consistently. Would use again, completed a difficult job very well. Superb paint finish, transformed the room. "
 
 
 
 
 
 


Review 18 Dec 2016
Recommended by customer in IP24
 My Age: 70 + 
 I'm: Male 
 I have known this business: 1 - 5 years 
52.403608, 0.787777
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Work was well done, efficiently and very helpful and co-operation way. Work are all completed to all of outside have our windows and doors to
 
Cost: £7000

"Most satisfactory work to a high standard and extremely well finished. Went always have been best to do for their work."
 
 
 
 
 
 


Review 12 Sep 2016
Recommended by customer in NR34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.4435, 1.5665
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Exterior painting of bungalow, plus new gutters and downpipes.
 
Cost: £2079

"Very tidy and thorough with all work done."
 
 
 
 
 
 

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