Alba Painting & Decorating

56 Pentland Avenue
Dundee

DD2 2BS

56.4638, -3.0020

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
100% recommended   Rating 9.8/10
42 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 42 reviews since 2014
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very reliable, tidy after each day, would recommend Alba painting and decorating to friends & family,came each day & worked from start to finish never any issues, what I thought would be a real proble...."   more
 
" The work was carried out in a clean and efficient manner. I was really delighted with the end result and have no hesitation in recommending Alba to anyone considering using them, and would be happy to...."   more
 
" I was really happy with the price quoted which seemed extremely reasonable for the large amount of work. The work was carried out to a very high standard by a friendly and professional team of two. As...."   more
 
" Liam & the Alba team were very efficient, flexible & a pleasure to work with. The level of workmanship is excellent & I wouldn't hesitate to use them again."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 95%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 89%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 76%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

ABSOLUTELY 2
agreed 3
Alba 13
arrived 5
bits 2
certainly 2
class 4
clean 3
communication 2
considering 2
decorating 5
definitely 3
delighted 4
detail 2
efficient 2
excellent 7
Explained 2
family 3
fantastic 4
friendly 8
friends 2
future 5
good 9
great 4
happy 7
hard 3
having 3
helpful 3
highly 2
informed 2
just 2
Liam 10
minor 2
painting 8
pleased 4
polite 3
professional 6
really 3
recommend 9
recommended 4
recommending 4
reliable 6
result 3
results 3
service 11
standard 11
team 4
tidy 5
value 3
workmanship 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 14 Sep 2017
Recommended by customer in Dd3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4957, -3.0101
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Emulsion on all walls in each room of 3 bedroom house, all pine doors skirting & facings primed under coated & glossed, hall stairs & landing also pine changed to gloss, outside work guttering & down pipes sanded undercoared & glossed, work completed in time given & here each day @ 8 a.m, very happy with the work carried out the house looks transformed & to a very high standard
 
Cost: £1180
 

"Very reliable, tidy after each day, would recommend Alba painting and decorating to friends & family,came each day & worked from start to finish never any issues, what I thought would be a real problem having all this work done in one go turned out to be easier due to Liam's hard work & determination to complete on time"
 
 
Team:
Liam & kyall, Alba painting & decorators
 
 
 


Review 19 Aug 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4631, -3.0002
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Liam and his colleague painted my living room.
 
Cost: £370
 

"The work was carried out in a clean and efficient manner. I was really delighted with the end result and have no hesitation in recommending Alba to anyone considering using them, and would be happy to use them again."
 
 
Team:
Liam and his co-worker
 
 
 


Review 4 Jul 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4722, -3.1119
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of exterior woodwork covering 3 large porch areas and all ground floor eaves of a large detached house which have tricky decorative add-ons throughout, plus staining the wooden front double door.
 
Cost: £380
 

"I was really happy with the price quoted which seemed extremely reasonable for the large amount of work. The work was carried out to a very high standard by a friendly and professional team of two. As it was outside work, the timing was affected by the weather, but there was good communication as to change of predicted start date and when rain prevented completion, it was finished off as soon as possible. I was very pleased with the job which was excellent value for money - I will use them again for other painting jobs and I wouldn't hesitate to recommend them to others - they were recommended to me by a next door neighbour and I am happy to pass on that recommendation."
 
 
Team:
Liam was the main point of contact and although I am not sure of the name of the second painter
 
 
 


Review 29 May 2017
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.4672, -2.8728
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full wall preparation after plastering. Undercoat & painting of ceiling, walls & skirting with 2 coats. Some wall-papering.

"Liam & the Alba team were very efficient, flexible & a pleasure to work with.

The level of workmanship is excellent & I wouldn't hesitate to use them again."
 
 
Team:
Liam
 
 
 


Review 27 May 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 

56.4618, -3.0267
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Living room, hall, vestibule, stairwell and landing also 10 doors. all surfaces and woodwork prepared, All walls and ceilings 2 coats. 10 doors inc 4 glass doors and all skirting boards 2 coats. Hall radiator also painted.
 
Cost: £720
 

"I wanted the job done at short notice, the team managed to fit me in. I found the team to be polite, work was done to a high standard, disruption kept to a minimum. I would definitely use them again."
 
 
Team:
Liam and colleague
 
 
 


Review 4 May 2017
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4788, -2.9170
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hall and staircase emulsioned skirting & doors were not required.

"Liam provided a first class service & workmanship. He kept appointment time when providing an estimate. Indeed his apprentice arrived at my house at 07:50 just before Liam turned up.
Work commenced immediately and was completed according to timescale provided. Delighted."
 
 
Team:
Liam and Apprentice Kyle
 
 
 


Review 30 Mar 2017
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.5001, -2.7826
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large sitting room stripped of all paper, walls made good for decorating. Lining paper on all walls, then walls and ceiling painted twice. All woodwork primed and painted, oak door and window cill rubbed down and varnished twice.
 
Cost: £430
 

"During this time, Liam had to work around many other tradesmen having to go away and come back on several occasions.

Liam was on time, kept me informed and did a great job.

I would recopmmend his services anytime."
 
 
Team:
Liam Innes
 
 
 


Review 28 Mar 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4710, -2.9047
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Papering and painting living room.
 
Cost: £570
 

"A first class friendly and dependable service at a reasonable cost."
 
 
Team:
Liam and Kyle
 
 
 


Review 28 Feb 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4788, -3.0178
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The work is very good. We have no problems with the quality, and are very happy with the finish.
 
Cost: £290

"I would certainly use this company again. As a matter of fact , we are going to use their again in the summer for the rest of the house."
 
 
 
 
 
 


Review 21 Feb 2017
Recommended by customer in DD8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.6453, -2.8913
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripped wallpaper in living room, covered with lining paper then painted.

"Arrived on time to give quote and same for work. Explained in detail what work was required and how long it would take.

Also arrived on agreed date and time to complete the work, very friendly and trustworthy.

Highly recommend.
"
 
 
Team:
Liam Innes
 
 
 

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