Alexander Decorators

24 Lauderdale Avenue
Dundee
Angus
DD3 9AT

56.4895, -2.9990

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
97% recommended   Rating 9.6/10
70 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 70 reviews since 2008
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service from all at Alexander decorators. The quality of the work carried out was first class and house was kept tidy throughout. Would definitely recommend Alexander Decorators. "   more
 
" Excellent work tradesman courteous and professional, friendly and helpful, tidied up and moved things back at the end of the day, hoovered good time keepers worked non stop from the moment they arrive...."   more
 
" Work done to high standard, great job. Well done by the boys. Very professional from start until completion. "   more
 
" We were very pleased with the standard and quality of the workmanship. We were also happy to trust John Alexander with our house keys to allow him to do the work while we were away on holiday. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 93%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 85%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 86%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
Alexander 6
allow 2
class 3
clean 2
contacted 2
courteous 2
decorator 3
Decorators 6
disruption 2
dry 2
efficient 2
efficiently 3
Excellent 18
finish 3
finished 7
friendly 7
good 12
great 2
happily 2
hard 2
helpful 4
highly 4
John 4
minimal 2
painter 2
phoned 2
pleasant 3
pleased 11
polite 2
professional 7
quality 2
recommend 10
Reliable 2
result 4
run 2
satisfied 3
service 3
standard 13
team 3
tidy 6
tradesman 2
tradesmen 4
workmanship 2
workmen 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 6 Dec 2017
Recommended by customer in DD7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.5015, -2.6989
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint interior of house and roughcast outside.
 

"Excellent service from all at Alexander decorators. The quality of the work carried out was first class and house was kept tidy throughout. Would definitely recommend Alexander Decorators.
"
 
 
 
 
 
 


Review 1 Dec 2017
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4876, -2.9834
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re decoration of two houses kitchen, lounge, 2 X halls, bathroom, bannisters roofs etc - emulsion and glass stripping paper etc.
 

"Excellent work tradesman courteous and professional, friendly and helpful, tidied up and moved things back at the end of the day, hoovered good time keepers worked non stop from the moment they arrived.
* Freddie the painter and decorator very helpful and professional. "
 
 
 
 
 
 


Review 23 Nov 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.4557, -2.9983
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Living room
Strip paper, paint wood and ceiling, re-paper walls.
 

"Work done to high standard, great job. Well done by the boys. Very professional from start until completion. "
 
 
 
 
 
 


Review 21 Nov 2017
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
56.4953, -3.0006
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Room 1. Strip, line and paint three walls.
Room 2. Break out damp plaster and re-plaster. Strip, line and paper feature wall.
Room 3. Strip, line and paint four walls.


 
Cost: £900

"We were very pleased with the standard and quality of the workmanship. We were also happy to trust John Alexander with our house keys to allow him to do the work while we were away on holiday.
"
 
 
 
 
 
 


Review 9 Mar 2017
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4946, -2.9970
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Papered bedroom painted skirting and door.


 

"Excellent all round
"
 
 
 
 
 
 


Review 20 Feb 2017
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4876, -2.9834
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decoration of bedroom painting, skirting and door papering.
 

"Excellent standard of work tradesman worked continuously to get job done and finished on time."
 
 
 
 
 
 


Review 28 Jul 2016
Recommended by customer in DD2
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4877, -3.1041
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Exterior woodwork coating.
 

"Work completed to good standard."
 
 
 
 
Team:
Me Taylor
 
 
 


Review 23 Jan 2015
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4813, -2.9878
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hall- removes paper, fill, re paper, paint over paper, prepare and paint door surround and shutter board. New wall in bedroom fit and paint coving. Prepare wall for painting (tape and fill) and paint. Prepare and paint door, door surround and skirting board. Cost includes labour and materials.
 
Cost: £408

"I contacted John Alexander on 15/12/2014 and he provided an estimate 2 days later. Work to commence after the Christmas break on 05/01/2015. The decorator phoned on the day one arranged a time to start. From then on work continued on a daily basis with prepare to allow plaster to set and paint and paper to dry. I was first informed of when the decoration would arrive, which he duly did. The work area was kept clean on a daily basis and the decorator did not intrude on our home routines. The decorator went beyond my expectations and the finished product is to a highly standard. My wife and I are very pleased and would happily use them and his team again.
"
 
 
 
 
 
 


Review 19 May 2014
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4863, -2.8135
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Redecoration of bedroom plus two small re-decoration areas in hall.
 

"I was delighted with the end result. The team were very efficient and professional and they left everything neat and tidy. I would recommend this firm unreservedly."
 
 
 
 
 
 


Review 16 May 2014
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4886, -2.9980
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wall papering hall.
 
Cost: £200

"We had been let down by another decorator therefore were desperate to get the job finished. Phoned them one day and they were able to do the job the next. Standard of work was high class."
 
 
 
 
 
 

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