Boyle Decorators

Flat 1/R, 150 Byron Street
Dundee
Angus
DD3 6EN

56.4720, -2.9938

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
99% recommended   Rating 9.6/10
250 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 250 reviews since 2008
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Work carried exactly as agreed. Very friendly, tidy and prompt. Good communication. Would definitely use again. "   more
 
" We are very happy with the work. Work was carried as weather permitted. And we have asked Paul to quote on more work to be done in future when we are ready."   more
 
" Paul and his team arrived on time each day and their work is excellent. I would recommend them highly."   more
 
" Very happy with service. Will be recommending to others."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 93%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 8
agreed 11
arrived 5
Boyle 23
class 7
clean 9
complaints 5
courteous 11
decoration 5
Decorators 13
definitely 7
delighted 8
disruption 7
efficient 11
efficiently 5
excellent 44
expected 5
family 7
finish 5
finished 12
flexible 6
friendly 31
friends 15
future 5
Good 41
great 11
happy 23
helpful 18
highly 13
manner 5
mess 6
nice 5
painters 5
Paul 53
pleasant 17
pleased 19
polite 15
Professional 31
prompt 5
punctual 10
quality 16
reasonable 8
recommend 36
recommended 14
reliable 13
satisfied 14
service 21
standard 30
team 10
tidy 26
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Nov 2017
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4726, -3.0392
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting bathroom ceiling.
 
Cost: £100

"Work carried exactly as agreed. Very friendly, tidy and prompt. Good communication. Would definitely use again. "
 
 
 
 
 
 


Review 12 Sep 2017
Recommended by customer in DD4
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4874, -2.9267
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint side panels of wooden roof. Apply one coat of preservative and 3 coat Stainer to new wood and 2 coat of stainer to existing wood, plus Paul supplied preservative and stainer.
 
Cost: £387

"We are very happy with the work. Work was carried as weather permitted. And we have asked Paul to quote on more work to be done in future when we are ready."
 
 
 
 
Team:
Paul Boyle
 
 
 


Review 5 Jun 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4672, -2.8728
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 17 Mar 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.4698, -2.9075
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Redecoration of bed room and hall, including prep painting and papering.
 
Cost: £1113

"Paul and his team arrived on time each day and their work is excellent. I would recommend them highly."
 
 
 
 
Team:
Paul Steven
 
 
 


Review 14 Mar 2017
Recommended by customer in DD6
56.4484, -2.8818
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing lining paper and painting damaged wall touching up bits and pieces on the rest of the wall and painting radiator.
 
Cost: £230

"Very happy with service. Will be recommending to others."
 
 
 
 
Team:
Paul Boyle
 
 
 


Review 20 Jan 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4584, -3.0368
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete redecoration of house. Preparation of walls, wallpapering 2 rooms,painting 6 rooms and hall ceilings and walls.
 

"Friendly efficient team. Left rooms clean and tidy at end of each day.Happy to leave team with key to house.Professional and trustworthy at all times.
Excellent standard of work. "
 
 
 
 
 
 


Review 23 Dec 2016
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4758, -2.8688
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downstairs hall/stairs/upstairs hall and front porch. Paper stripped new paper applied and wood wall painted.
 
Cost: £1385

"Very happy with walk done. Paul polite, hardworking and friendly. Would definitely recommend to others."
 
 
 
 
 
 


Review 5 Dec 2016
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4965, -3.0065
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripping paper, painting doors, skirting and ceiling with two coats and hanging paper a job well done. No mess and everything tidied up as well. Great job Paul & Stephen.
 
Cost: £460
 

"Paul explained everything and did the job to our satisfaction."
 
 
Team:
Paul & Stephen
 
 
 


Review 1 Dec 2016
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
56.4924, -2.9624
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-decorating hall, stairs landing. Small area of papering in living room.
 
Cost: £800

"Friendly,kept us informed of progress. No complaints about work."
 
 
 
 
 
 


Review 18 Nov 2016
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4549, -2.9953
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Staining of external windows.
 
Cost: £180

"Job done quickly, efficiently and to good standard."
 
 
 
 
Team:
Paul Boyle
 
 
 

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