I & B Decorators

27 Fithie Bank, Broughty Ferry
Dundee
Angus
DD5 3FP

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
100% recommended   Rating 9.9/10
39 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 39 reviews since 2013
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Great guys and great job. "   more
 
" Great work and our office is now a even brighter and enjoyable space to use. "   more
 
" I'v used this company before. Highly delighted with, the work undertaken. Great skills, extremely professional. quick and efficient. Would only use these professionals my living area is brand new. Ver...."   more
 
" Ian and Billy, were very professional polite and friendly. I was very happy with the completed work done and have arranged for them to do more decorating jobs for me at the start of next year. I would...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 97%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 2
B 5
Billy 6
care 3
certainly 3
communication 2
decorating 2
delighted 2
efficient 5
exactly 2
excellent 10
extremely 3
Fair 2
family 2
fault 2
finished 6
friendly 5
friends 2
good 8
Great 5
guys 4
happy 3
helpful 2
Highly 4
holiday 2
Ian 7
manner 3
money 2
myself 2
paint 2
painting 2
pleased 9
polite 3
professional 7
promised 2
quality 4
recommend 6
Recommended 2
service 4
standard 6
tidy 5
value 2
workmanship 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 Apr 2019
Recommended by customer in KY15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decorating with paint and wall paper of 3 rooms.
 
Cost: £1200

"Great guys and great job. "
 
 
 
 
 
 


Review 15 Apr 2019
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painted entrance, reception, showroom and meeting room in a busy office with minimal disruption.
 

"Great work and our office is now a even brighter and enjoyable space to use. "
 
 
 
 
Team:
Billy Ian
 
 
 


Review 4 Feb 2019
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove wallpaper. Fill areas required, leaving smooth wall, paint glass with undercoat to wood, painting ceiling. Paper main wall paint. Remaining walls - living room and open stair case.
 

"I'v used this company before. Highly delighted with, the work undertaken. Great skills, extremely professional. quick and efficient. Would only use these professionals my living area is brand new. Very pleased with the price and now they cleared up at the completion of the job. "
 
 
 
 
 
 


Review 3 Jan 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Preparing and painting one room
Preparing and painting kitchen
 
 
 
Team:
Billy
 
 
 


Review 5 Dec 2018
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripped wall paper, prepared walls in kitchen and utility room before painting the walls, primed kitchen and utility doors and window frames before painting them white.
 
Cost: £400

"Ian and Billy, were very professional polite and friendly. I was very happy with the completed work done and have arranged for them to do more decorating jobs for me at the start of next year. I would highly recommend them. "
 
 
 
 
 
 


Review 27 Nov 2018
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hall, Stair and landing painted and skirting varnished 5 doors varnished.
 
Cost: £350

"Work completed in a very professional and efficient manner and to our satisfaction.
"
 
 
 
 
Team:
Billy
 
 
 


Review 16 Nov 2018
Recommended by customer in DD8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £590
 
 
 
 


Review 16 Nov 2018
Recommended by customer in DD8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Papering walls and ceiling preparing walls filling holes lining walls.
 
Cost: £590

"Work done to a very high standard. Excellent work ethic. Came when they said they would worked hard and willingness to do what it takes to get the job done without complaint.
Standard of work second to more. Left the room tidy and clean. Very pleased with the finished job. Would certainly recommend to family and friends. "
 
 
 
 
 
 


Review 24 Oct 2018
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Work - Decorate Hallway,
- Wallpaper Large wall, paint white work and emulsion walls.
- Paint living room
- Paint and wallpaper WC.
 
Cost: £600

"Billy and Ian (I & B Decorators) are very professional excellent standard.
Very reliable - here for almost 3 days, everyday on time as promised.
Work is finished on time and the guys very tidy and cleaned up afterwards.
Very pleased with end results. "
 
 
 
 
 
 


Review 24 Oct 2018
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stairwell decorated and painted.
 
Cost: £300

"Excellent job well finished very professional company. Two heavy professional workers. Couldn't fault them. "
 
 
 
 
 
 


Review 24 Oct 2018
Recommended by customer in DD5
 My Age: 40 - 49 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen painted.
 
Cost: £300

"Excellent job. Firm suits in on time, with no fuss or mess. "
 
 
 
 
 
 


Review 15 Oct 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Redecoration of whole house - lounge kitchen and 3 bedrooms
 
Cost: £1260

"Extremely well pleased with standard of work and care taken. "
 
 
 
 
Team:
Ian Billy
 
 
 


Review 26 Sep 2018
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External painting to walls and door. Internal Painting to lounge and hallway. Walls, ceiling, varnish doors and wall panelling. Painting to double garage metal doors.
 
Cost: £1660

"Very pleased with quality of work and manner in which it was carried out. Excellent communication throughout job. External painting was to two storey detached house with difficult access to Gable wall. Billy and Ian progressed the works with due diligence and care. Fair price for a good job."
 
 
 
 
Team:
Billy Ian
 
 
 


Review 30 Oct 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
In a 1-bedroom flat, removed all wallpaper and replaced wallpaper and painted all woodwork, i.e windowsills, skirting boards, all doors.
 
Cost: £1400

"Excellent job!
Also provided very good advice as the project carried forward."
 
 
 
 
Team:
Ian Billy
 
 
 


Review 28 Aug 2017
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Work involved repainting timber fascias along eaves of large Victorian House, total perimeter length about 60m including replaced timber sections by joiner (procured by Client). Height of roof and lower-level outbuildings prevented access by ladder, but Ian Scobie and Billy Birse arranged a local Scaffolder at a very good price with no Risk to the Client on Health and Safety Issues. Scaffolding was erected two or three days before agreed Start Date for Joinery and Painterwork and was expeditiously removed by Scaffolder after completion of Painterwork, 3/4 days later. Other advantage to Client was that if bad weather had prevented completion, there would have been no extra cost to Client. Additional painting of timber window frames and doors at ground floor level was also was also completed by Ian Scobie very quickly and efficiently, to a very high standard. Eaves Painterwork cost 600, Scaffolding 2400 (an extremely competitive price), lower-level windows and 2 doors re-varnished 350, window sills elsewhere 50
 
Cost: £3400
 

"I have very rarely dealt with as good Tradesmen as Ian and Billy who were
very friendly and co-operative, and who always answered the phone (both
landline and mobile) and turned-up at promised times. Their intelligence in arranging the Scaffolding took a tremendous burden of myself as Client.
Also, I could not fault the workmanship! Highly Recommended on the basis
of Price, Quality and Ingenuity as this was not at all a straightforward
Job!"
 
 
Team:
Ian Scobie & Billy Birse
 
 
 


Review 7 Jul 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Exterior painting.
 
 
 
Team:
Billy
 
 
 


Review 1 Jun 2017
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Outside painting of walls, window frameworks and guttering on 2 houses and 1 garage.
 

"Really delighted with the work. Both gentlemen were polite, tidy, arrived on time and did exactly the job described. I'll use them again. "
 
 
 
 
 
 


Review 13 Mar 2017
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Living room
(Two coats) roof emulsion
(Two coats) walls emulsion kitchen
Two coats roof emulsion
Two coats walls emulsion.
 
Cost: £200

"Would have the firm again and will recommend them to family-friends.
Very happy with the work carried out.
Payed when work was finished."
 
 
 
 
Team:
Ian Billy
 
 
 


Review 30 Jan 2017
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Emulsioning downstairs cloakroom hall stairwell and upstairs landing and glossing 10 doors cost included price of paint.
 
Cost: £540

"Large area was covered including cloakroom which had a bright colour to cover. Doors were all undercoated before glossing and 2 coats of emulsion to walls.
Job carried out to a very high standard by 2 friendly and very helpful guys."
 
 
 
 
Team:
Ian Billy
 
 
 


Review 30 Jan 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting hall doors and emulsioning hall walls.
 
Cost: £550

"A job well done. Very pleased."
 
 
 
 
 
 

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