RG Painters & Decorators Ltd

Unit 4 Angus Works, Fairbairn Street
Dundee
Angus
DD3 7JZ

56.4735, -2.9702

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
97% recommended   Rating 9.6/10
87 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 87 reviews since 2014
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I am very pleased with the service. The quote was prompt Mr. Gloae came out the same day and I had the quote later that evening. Gerry was very affable and helpful, tidy and a good worker. It was a...."   more
 
" Excellent job. Raymond was always cheerful, polite and considerate. A true professional. Many thanks. "   more
 
" I was delighted that RG painters was recommended to me and that they were able to start the job at such short notice. We had a joiner doing some major work throughout our house and he was able to rec...."   more
 
" Second time have had work carried out and very satisfied with work completed. professional service by Raymond putting up with our changes. Also other Raymond who carried out work. Would have no hesita...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 88%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 75%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

10 2
arrived 5
aspects 3
attention 3
begin 2
booked 2
boss 2
business 2
care 2
caused 2
certainly 2
changes 2
clean 6
decorators 6
delighted 5
efficient 4
Excellent 18
finished 5
friendly 12
Gloag 9
good 20
great 6
happy 16
hard 6
helpful 6
highly 7
impressed 4
Painter 9
painters 9
pleasant 5
pleased 10
polite 8
professional 16
prompt 5
quality 10
quickly 5
quote 7
Raymond 15
recommend 17
recommended 6
RG 4
satisfaction 4
satisfied 6
service 17
standard 16
Team 6
tidy 10
worker 4
working 5
workmanship 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 27 Feb 2018
Recommended by customer in KY16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.3391, -2.7993
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Preparation and painting of entry stairwells which were in a very bad, neglected condition.
 
Cost: £2000
 
 
 
 


Review 19 Feb 2018
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4591, -3.0176
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gerry painted 5 rooms and a large hall, also put wallpaper up in 2 rooms.
He also painted 9 radiator and varnished doors and skirtings.
 
Cost: £2095

"I am very pleased with the service.
The quote was prompt Mr. Gloae came out the same day and I had the quote later that evening.
Gerry was very affable and helpful, tidy and a good worker.
It was a big job as the whole house needed painting but it wasn't as bad as I thought as it was done room by room in a logical manner.
The place looks lovely now.
Thank you Gerry and Raymon."
 
 
 
 
Team:
Gerry Raymond
 
 
 


Review 9 Feb 2018
Recommended by customer in DD4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4767, -2.9559
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Redecoration in bedroom.
 
Cost: £700

"Excellent job. Raymond was always cheerful, polite and considerate. A true professional.
Many thanks.
"
 
 
 
 
Team:
Raymond Raymond
 
 
 


Review 11 Jan 2018
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4517, -3.0762
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Internal work:
Landing, stairwell and purch area
Bedroom plus walk in wardrobe.
Lounge and stair cupboard - Prepare, plaster, tape, hang wallpaper,paint all of above.
 
Cost: £2917

"I was delighted that RG painters was recommended to me and that they were able to start the job at such short notice.
We had a joiner doing some major work throughout our house and he was able to recommend RG painters and decorators.
The work was carried-out within the estimated 10 days and the work team were keen to make sure.
I was satisfied with every aspect.
Even painting the radiators which made a massive difference to the finish"
 
 
 
 
 
 


Review 14 Nov 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4662, -2.8660
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip repaper and paint hall paint all walls woodwork in lounge and utility room paint all doors.
 
Cost: £4350

"Second time have had work carried out and very satisfied with work completed. professional service by Raymond putting up with our changes. Also other Raymond who carried out work. Would have no hesitation in recommend to friends. "
 
 
 
 
 
 


Review 26 Oct 2017
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4909, -2.9961
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of walls and ceiling bay windows and door.
 
Cost: £741

"I was very pleased with the work done and would recommend them to friends we will also have them back in the near future."
 
 
 
 
Team:
Stewart
 
 
 


Review 20 Oct 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4550, -2.9975
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Completely strip wall and ceiling papers. Re papered ceiling and painted. Re papered walls. Painted windows (2) door, radiators, shutters and skirting.
 
Cost: £1077

"Very pleased with the work done, and good that the boss inspected the competed work. A minor complaint was dealt with immediately. Jerry and Raymond were punctual, hard working and a pleasure to have in the house. "
 
 
 
 
Team:
Jerry Raymond
 
 
 


Review 3 Oct 2017
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4680, -2.9430
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Delighted with the work.
 
Cost: £559

"Because I haven't enjoyed good health for a number of years, I was concerned getting a tradesman in, but I shouldn't have worried.
Painter, sorry I have forgotten his name, arrived on time and left the room tidy after he left at night.
He was a good clean worker. I am absolutely delighted with the worked done. "
 
 
 
 
 
 


Review 21 Sep 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4845, -3.0803
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge - ceiling, walls and woodwork.
Dining room - ceiling, walls and wood work.
Hall and stairs - walls, woodwork and handrails.
Bedroom - ceiling, walls and woodwork.
Kitchen - ceiling.
 
Cost: £2584
 
 
 
 


Review 31 Aug 2017
Not Recommended by customer in KY16
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.3781, -2.9267
 
 
Satisfaction Ratings
 
Quality 2/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 6/10
The team was friendly, helpful, considerate and professional
Value 1/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External decoration. Preparation and application of woodstain and paint to the outside of house.
 
Cost: £1152

"Given the size of the quote, 1,152, We expected the work to take several days. In reality our house was painted Twice by one man in a little under two days. This meant little or no preparation and making good of surfaces was undertaken.
To be fair, when we complained the company did come back, sanded some surfaces, and applied a third coat."
 
 
 
 
 
 


Review 2 Aug 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4762, -2.8834
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Whole house painted inside including woodwork doors etc
8 doors window sills skirting.
9 wardrobe doors.
3 windows.
4 rooms hall stair landing.
 
Cost: £2000

"Very professional service. Mr Gloag quote for wall within 24 hours. Gave start date with full invoice re an work to be completed. Stewart completed within timescale and has made a great job. Nice guy works hard and kept me informed re what was happening Mr Gloag also dropped in to check I was happy with work great job will recommend. Thanks.

"
 
 
 
 
Team:
Stewart
 
 
 


Review 11 Jul 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4744, -2.8649
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External windows
Stained door and porch.
 
Cost: £835

"Satisfied."
 
 
 
 
 
 


Review 5 Jul 2017
Recommended by customer in QO5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Preparation & and painting wooden doors.
 
Cost: £423

"Excellent as always."
 
 
 
 
 
 


Review 1 Jun 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.4582, -3.1207
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External paintwork-Eaves, windows and doors.
 
Cost: £993

"Work completed on time and to a very good standard. "
 
 
 
 
Team:
Tam Raymond
 
 
 


Review 18 May 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4545, -3.0305
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full decoration of interior offices.
 
Cost: £9500

"Great work ethic, no issues at all with the lads on site, communicated well at each stage, they were respectful of work going on and accommodated & considered our works and with flexibility on both sides job completed with no issues. "
 
 
 
 
 
 


Review 10 May 2017
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
56.4299, -2.9686
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting outside of house walls. Brickwork and window sills.
 
Cost: £1183

"Excellent service good relation with very obliging staff.
A pleasure to have them on site."
 
 
 
 
 
 


Review 28 Apr 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4793, -2.8435
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decoration of bedroom hall and lounge.
 
Cost: £1674

"This is the second time I have used this firm. Excellent to do business with them. Very organised and professional.
"
 
 
 
 
 
 


Review 30 Mar 2017
Recommended by customer in DD6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4299, -2.9686
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External paint work.
 
Cost: £1874

"A very professional job carried out highly recommended.

A neighbor was very impressed by the work carried out on our premises by this firm (RG Painters) that he has now having work carried out by RG Painters."
 
 
 
 
Team:
Raymond Brodie
 
 
 


Review 20 Mar 2017
Recommended by customer in DD5
56.4775, -2.8739
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Indoor and outdoor painted. All walls, ceiling papering in some rooms. High standard of work.
 

"Raymond, Jerry and Stu were professional at all times. Accommodating and flexible to our preference, hard working and extremely good at what they do. Paint and decorate (just like it says on the tin)."
 
 
 
 
 
 


Review 28 Feb 2017
Recommended by customer in DD1
56.4634, -2.9817
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External Decorating works.
 
Cost: £6912
 
 
Team:
Raymond Gloag
 
 
 

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