S Monaghan Painter and Decorator

7 Netherton Terrace
Dundee
Angus
DD2 2UF

56.4707, -3.0263

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
97% recommended   Rating 9.9/10
150 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.9/10 Overall Rating 9.9/10
Based on 150 reviews since 2008
 
 
 
Quality
9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy
9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service
9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value
9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The boys worked extremely efficiently. They arrived on time, worked more or less noiselessly and kept the room as clear as possible. I cannot fault the work. Friendly yet very professional would high...."   more
 
" Absolutely fantastic job. Very prompt, very professional and kept fully informed at all times. I would highly recommend Scott and will definitely use his services again."   more
 
" Happy friendly service. Would be happy for S.Monaghan to come back again."   more
 
" Delightful."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 98%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 5
arrived 5
attention 5
bedroom 3
Brilliant 3
care 3
Clean 7
cleans 3
colleagues 4
Communication 3
courteous 5
decorator 5
definitely 13
delighted 7
detail 4
efficient 10
efficiently 4
Excellent 34
extremely 8
family 4
Finish 6
finished 10
Firstclass 3
Friendly 13
friends 11
future 7
good 17
great 9
Happy 21
helped 4
helpful 9
highly 8
Impressed 6
informed 5
Monaghan 13
painter 13
pleasant 8
pleased 10
polite 11
professional 18
punctual 8
recommend 24
recommended 12
reliable 8
satisfied 8
Scott 54
service 23
standard 21
tidy 18
trustworthy 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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Review 18 May 2017
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4908, -3.0035
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Strip bedroom walls. Paint ceiling twice. Use lining paper on 3 walls and patterned paper on 1 wall. 2 Coats of customers emulsion on 3 walls undercoat and gloss all paintwork.
 
Cost: £390

"The boys worked extremely efficiently. They arrived on time, worked more or less noiselessly and kept the room as clear as possible.
I cannot fault the work. Friendly yet very professional would highly recommend."
 
 
 
 
Team:
Scott Bob
 
 
 


Review 24 Mar 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4777, -2.8863
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Painted kitchen walls and ceiling, painted hall and stairs walls and ceiling, 4 cupboards, front and back doors and varnished conservatory wood surround.
 
Cost: £500

"Absolutely fantastic job. Very prompt, very professional and kept fully informed at all times. I would highly recommend Scott and will definitely use his services again."
 
 
 
 
 
 


Review 17 Feb 2017
Recommended by customer in DD4
56.4709, -2.9226
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Wall papering living room and hallway.
 

"Happy friendly service. Would be happy for S.Monaghan to come back again."
 
 
 
 
 
 


Review 16 Jan 2017
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Female 
56.4682, -2.9581
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Living room was painted twice.
 
Cost: £115

"Delightful."
 
 
 
 
 
 


Review 9 Dec 2016
Recommended by customer in DD4
56.4791, -2.9367
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
One wall painted filling in holes on wall very satisfactory.
 

"Scott Monaghan is the only decorator we have had for 10 years."
 
 
 
 
 
 


Review 17 Nov 2016
Recommended by customer in DD3
56.4675, -2.9833
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
External and garage doors prepared, undercoated and glossed. Conservatory wall sealed and painted with masonry paint.
 
Cost: £370

"Professional, efficient and polite. He does what he says he'll do. We will use him for future work.
I have used this firm: 1st time."
 
 
 
 
 
 


Review 7 Sep 2016
Recommended by customer in DD5
56.4823, -2.8604
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
All exterior woodwork and all eaves/soffits/facia boards/ windows door to be lightly sanded/dusted down followed by 2 coats exterior rosewood 10 years dulux woodstain.
 
Cost: £400

"Excellent work. Would definitely recommend. I have used this firm: 1st time."
 
 
 
 
 
 


Review 22 Aug 2016
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4747, -2.9170
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House exterior painted.
 
Cost: £1650

"Excellent job."
 
 
 
 
 
 


Review 1 Aug 2016
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4616, -3.0015
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
External work: Repaint windows.
 
Cost: £295

"Service was excellent. Full, detailed estimate was provided promptly. Scott and the team did an excellent job."
 
 
 
 
 
 


Review 10 Jun 2016
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4745, -3.0279
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Wallpaper and glass work downstairs hall stairwell and upstairs.
 
Cost: £375

"Absolutely great job. Very accommodating with times. Finish is tremendous very professional and courteous. Nice and tidy too. I've used Scott and his team before, would use again and recommended to friends and colleagues. Thanks! "
 
 
 
 
Team:
Scott
 
 
 


Review 31 May 2016
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.4737, -3.0476
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Hallway wallpapered.
 
Cost: £165

"Excellent value."
 
 
 
 
 
 


Review 6 May 2016
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4744, -2.9952
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Living room papered/EM. Surrounds painted.
Roof painted.
Bedroom EM/Roof painted.
Hall/stairs EM/Roof painted.
 

"As senior citizens we found Scott very patient and helpfull and excellent painter and decorator."
 
 
 
 
Team:
Scott Gary
 
 
 


Review 6 Apr 2016
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Male 
56.4642, -2.9955
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Scott treat and mould in bedroom and bathroom. Also painted rooms afterwards.
 
Cost: £80

"I am very happy how the work has been done. Scott had done it very nicely. He explained everything before he starts. A big thanks to Scott."
 
 
 
 
Team:
Scott Monaghan
 
 
 


Review 2 Apr 2016
Recommended by customer in PH14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4424, -3.1665
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Paint of lounge, hallway, stair banister and spindles, various ceilings and glossing.
 
Cost: £515

"Friendly courteous service throughout from quote to job completion. Helpfull and always willing to give advice."
 
 
 
 
 
 


Review 13 Mar 2016
Not Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
56.4743, -2.9504
 
 
Satisfaction Ratings
 
Quality 2/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 6/10
The team was friendly, helpful, considerate and professional
Show All
 
 
   Customer Review
 
Emulsion walls of 2 bedrooms, paint woodwork in one bedroom and varnish in other.
 
Cost: £600

"Clean and tidy, emulsioning fine but paint work poor. White paint on skirtings flaked off. Also paint on radiator in single bedroom and flaked off, wood work in single bedroom was varnished and varnish was still running down when he left. I had to go over it with a brush to take off the worst of it."
 
 
 
 
Team:
Scott Monaghan
 
 
 


Review 4 Mar 2016
Recommended by customer in DD6
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4467, -2.8810
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Hallway stripped, painted and papered.
 
Cost: £335

"Scott Monaghan is a very considerate, careful, inspired tradesman who takes great care of all aspects of his work and the end result has always been very pleasing and professionally finished."
 
 
 
 
 
 


Review 4 Feb 2016
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Female 
56.444522, -2.88282
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Bathroom. Strip paper and put new paper on and paint.
 
Cost: £195

"Scott Monaghan is the only firm we have had for nine years. We are pleased with his work."
 
 
 
 
Team:
Scott
 
 
 


Review 15 Jan 2016
Recommended by customer in DD8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.5784, -2.8010
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Large room and bedroom upstairs stairs into study and hall small porch and dogs room. Also bedroom and kitchen.
 
Cost: £750

"Painter moved furniture that I was not able to have covered everything and cleaned up after himself. Very pleased and getting him to do outside of house. Also another 2 bedrooms when we have them ready."
 
 
 
 
Team:
Scott Monagran
 
 
 


Review 5 Jan 2016
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.4786, -2.8764
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Paint / paper sunroom, living room, lounge, kitchen, hall way, staircase, top landing, varnish new oak doors and kitchen work surfaces.
 
Cost: £1000

"Very professional, clean, trustworthy and reliable service. Would highly recommended this company."
 
 
 
 
Team:
Scott
 
 
 


Review 7 Dec 2015
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
56.4687, -3.0530
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Bedroom repaired and painted.
 
Cost: £250

"Excellent work."
 
 
 
 
Team:
Scott
 
 
 

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