S Monaghan Painter and Decorator

7 Netherton Terrace
Dundee
Angus
DD2 2UF

56.4707, -3.0263

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
97% recommended   Rating 9.9/10
154 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 154 reviews since 2008
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Scott was great. Was there on time and finished the job ahead of schedule, did an excellent job. Would highly recommend. "   more
 
" Polite and helpful. Nothing too much bother."   more
 
" Excellent job. Scott was friendly and professional and was also very tidy. Charges also very reasonable."   more
 
" We used this company before and had no hesitation in contacting Scott again. Always professional and the work carried out to a high standard. Have recommended Scott to many friends, family and work...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 98%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 5
arrived 5
attention 5
Clean 7
colleagues 5
courteous 5
decorator 5
definitely 13
delighted 7
detail 4
efficient 10
efficiently 4
excellent 36
extremely 8
family 5
Finish 6
finished 11
friendly 14
friends 12
future 7
good 17
great 10
happy 21
helped 4
helpful 10
highly 9
impressed 6
informed 5
manner 5
Monaghan 13
Nice 4
paint 5
Painter 13
paper 4
picked 4
pleasant 8
pleased 10
Polite 12
professional 20
Prompt 4
punctual 8
recommend 25
recommended 13
reliable 8
satisfied 8
Scott 57
service 23
standard 22
tidy 19
Trustworthy 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 Sep 2017
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4736, -3.0295
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decoration of living room including woodwork, door, walls, ceiling, and feature wall papered.
 
Cost: £485

"Scott was great. Was there on time and finished the job ahead of schedule, did an excellent job. Would highly recommend.
"
 
 
 
 
 
 


Review 29 Aug 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4652, -2.9963
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 rooms redecorated walls, woodwork etc.
 
Cost: £795

"Polite and helpful. Nothing too much bother."
 
 
 
 
Team:
Scott Monaghan
 
 
 


Review 21 Jun 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4801, -2.8676
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repainting bedroom with high ceilings.
 
Cost: £90

"Excellent job.
Scott was friendly and professional and was also very tidy. Charges also very reasonable."
 
 
 
 
 
 


Review 20 Jun 2017
Recommended by customer in DD5
56.4725, -2.9047
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of ceilings, walls and woodwork in 4 rooms. Preparation of walls beforehand.
 
Cost: £740

"We used this company before and had no hesitation in contacting Scott again. Always professional and the work carried out to a high standard.

Have recommended Scott to many friends, family and work colleagues.

I have used this firm more than 5+ years."
 
 
 
 
 
 


Review 18 May 2017
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4908, -3.0035
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip bedroom walls. Paint ceiling twice. Use lining paper on 3 walls and patterned paper on 1 wall. 2 Coats of customers emulsion on 3 walls undercoat and gloss all paintwork.
 
Cost: £390

"The boys worked extremely efficiently. They arrived on time, worked more or less noiselessly and kept the room as clear as possible.
I cannot fault the work. Friendly yet very professional would highly recommend."
 
 
 
 
Team:
Scott Bob
 
 
 


Review 24 Mar 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4777, -2.8863
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painted kitchen walls and ceiling, painted hall and stairs walls and ceiling, 4 cupboards, front and back doors and varnished conservatory wood surround.
 
Cost: £500

"Absolutely fantastic job. Very prompt, very professional and kept fully informed at all times. I would highly recommend Scott and will definitely use his services again."
 
 
 
 
 
 


Review 17 Feb 2017
Recommended by customer in DD4
56.4709, -2.9226
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wall papering living room and hallway.
 

"Happy friendly service. Would be happy for S.Monaghan to come back again."
 
 
 
 
 
 


Review 16 Jan 2017
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Female 
56.4682, -2.9581
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Living room was painted twice.
 
Cost: £115

"Delightful."
 
 
 
 
 
 


Review 9 Dec 2016
Recommended by customer in DD4
56.4791, -2.9367
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
One wall painted filling in holes on wall very satisfactory.
 

"Scott Monaghan is the only decorator we have had for 10 years."
 
 
 
 
 
 


Review 17 Nov 2016
Recommended by customer in DD3
56.4675, -2.9833
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External and garage doors prepared, undercoated and glossed. Conservatory wall sealed and painted with masonry paint.
 
Cost: £370

"Professional, efficient and polite. He does what he says he'll do. We will use him for future work.
I have used this firm: 1st time."
 
 
 
 
 
 

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