Garry Olver Painters Ltd

66 Marionville Road
Edinburgh

EH7 6AP

55.9586, -3.1567

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
100% recommended   Rating 9.1/10
5 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.1/10 Overall Rating 9.1/10
Based on 5 reviews since 2017
 
 
 
Quality
9.2/10 Quality Rating 9.2
The quality of the work was as expected and agreed

 
Tidy
9.2/10 Tidy Rating 9.2
There was little disruption and the site was left clear and tidy

 
Service
9/10 Service Rating 9.0
The team was friendly, helpful, considerate and professional

 
Value
9/10 Value Rating 9.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Mr Olver was very pleasant very clean and tidy with his work and most helpfull, I certainly would recommend him, and if and when I need a painter I would have him again. Thank You."   more
 
" Very good job. Nice and clean."   more
 
" I was very satisfied with Mr.Oliver's standard of work and his whole attitude. I shall certainly call on his services again."   more
 
" A job well done. Would use this company again."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 75%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

certainly 2
clean 2
attitude 1
good 1
helpfull 1
need 1
Nice 1
Olivers 1
Olver 1
painter 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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1

Budget:  

Review 6 Apr 2017
Recommended by customer in EH21
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.944431, -3.06431
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
It was a small job in the kitchen All round the wall above units and door facings, I had ( just had to have a new boiler ) so it needed freshening up.
 
Cost: £110

"Mr Olver was very pleasant very clean and tidy with his work and most helpfull, I certainly would recommend him, and if and when I need a painter I would have him again.
Thank You."
 
 
 
 
 
 


Review 4 Apr 2017
Recommended by customer in EH17
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.9144, -3.1503
 
 
Satisfaction Ratings
 
Quality 6/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 6/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Painted stair hand-rails.
 
Cost: £40
 
 
 
 


Review 4 Apr 2017
Recommended by customer in EH8
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
55.9510, -3.1829
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Paint Hall and woodwork.
 
Cost: £320

"Very good job.
Nice and clean."
 
 
 
 
 
 


Review 24 Mar 2017
Recommended by customer in GH6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Preparing and decorating kitchen.
 
Cost: £816

"I was very satisfied with Mr.Oliver's standard of work and his whole attitude.
I shall certainly call on his services again."
 
 
 
 
 
 


Review 9 Mar 2017
Recommended by customer in EH15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
55.9397, -3.1102
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Paint bathroom and door of under stair cupboard.
 
Cost: £336

"A job well done.
Would use this company again."
 
 
 
 
 
 

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