Fife Pest Control Services

42 Pitfirrane Park, Crossford
Dunfermline
Fife
KY12 8NU

56.0614, -3.4969

Pest Control

Listed under:  Pest Control
100% recommended   Rating 9.8/10
19 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 19 reviews since 2017
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" First class job. A.Stewart was a perfect gentleman. Very reassuring. Wouldn't hesitate to recommend him. "   more
 
" Andy was very knowledgeable and professional. He was pleasant and understanding of the issues relating to rural timing. We found his advise useful and followed it carefully. "   more
 
" Very nice man, quick and polite."   more
 
" Brilliant service - Prompt, explained what need to be done and did it. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 95%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Andy 3
class 2
efficient 4
explained 3
Fast 2
friendly 3
guy 2
helpful 2
knowledgeable 2
nice 2
Personable 2
polite 2
problem 2
professional 4
prompt 3
quick 2
really 2
reassuring 2
recommend 2
service 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Dec 2017
Recommended by customer in KY12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.0848, -3.4075
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £100
 
 
 
 


Review 21 Nov 2017
Recommended by customer in KY12
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.0579, -3.4939
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rats in house - poison put down to eliminate them.
 
Cost: £90

"First class job. A.Stewart was a perfect gentleman. Very reassuring. Wouldn't hesitate to recommend him.

"
 
 
 
 
 
 


Review 17 Nov 2017
Recommended by customer in KY14
 My Age: 40 - 49 
 I haven't used this business before 
56.3519, -3.1644
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Location of rat poison at several sites round rural property. Second visit to check sites and clear up.
 
Cost: £120

"Andy was very knowledgeable and professional. He was pleasant and understanding of the issues relating to rural timing. We found his advise useful and followed it carefully. "
 
 
 
 
Team:
Andy
 
 
 


Review 24 Oct 2017
Recommended by customer in KY12
 My Age: 40 - 49 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.0743, -3.5636
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rat problem in house and garden.
 
Cost: £120

"Very nice man, quick and polite."
 
 
 
 
Team:
Andy
 
 
 


Review 18 Oct 2017
Recommended by customer in KY11
56.0285, -3.3552
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of wasp nest
 
Cost: £50

"Brilliant service - Prompt, explained what need to be done and did it. "
 
 
 
 
 
 


Review 13 Oct 2017
Recommended by customer in KY3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0614, -3.2310
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wasp infestation - remove
 
Cost: £50

"First rate service.
Arrived punctually
Fast efficient
Very polite.
Faultless!
Highly recommended without reservation."
 
 
 
 
Team:
Andrew Stewart
 
 
 


Review 2 Oct 2017
Recommended by customer in KY2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1328, -3.1846
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To remove and treat a wasp nest and promise of a return visit if all not gone.
 
Cost: £50

"He was helpful, friendly and very efficient. Clean, tidy worker.
"
 
 
 
 
 
 


Review 21 Sep 2017
Recommended by customer in KY7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1908, -3.1544
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wasp nest on roof.
 
Cost: £500000

"Rapid response and service."
 
 
 
 
 
 


Review 14 Sep 2017
Recommended by customer in KY11
 My level of experience of similar services: Above Average 
56.0314, -3.3613
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wasp nest removal.
 
Cost: £50

"Fast and friendly service."
 
 
 
 
 
 


Review 14 Sep 2017
Recommended by customer in KY11
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.0320, -3.4021
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Insecticide spray in house.
 
Cost: £50

"Andy came out at short notice. Was helpful, informative and reassuring. All areas covered as requested plus a few more. "
 
 
 
 
Team:
Andrew Stewart
 
 
 

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