M Harper Plasterer & Roughcaster

18a Kerrsview Terrace
Dundee

DD4 9BL

56.4808, -2.9641

Plasterer

Listed under:  Plasterers / Plastering / Renderers / Rendering, Roughcaster
100% recommended   Rating 9.6/10
54 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 54 reviews since 2016
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very happy with the plastering no mess left."   more
 
" Max contacted for quote, responded quickly and gave time when work would be done, on site at time discussed and work completed to a high standard, for a plasterer he was tidy and cleaned up well."   more
 
" I have dealt with Max before, he plastered my kitchen in 2014. This time, after a complete bathroom refit, I contacted Max to get the bathroom walls replastered. As before, he did a fantastic job and...."   more
 
" Max and his team were very pleasant,helpful and friendly,Max always arrived when he said he would and the whole realm always left the area tidy before leaving. I had previously had a very bad exper...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 96%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 93%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 4
attitude 2
Brilliant 2
certainly 2
class 2
clean 4
cleaned 4
cleared 2
contacted 2
courteous 2
definitely 3
delighted 2
efficient 2
Excellent 6
expected 3
extremely 2
family 7
finish 10
finished 2
friendly 2
friends 10
good 7
great 9
Hall 2
happy 8
hard 2
having 2
helpful 2
highly 6
himself 3
impressed 2
informed 3
man 3
Max 29
mess 4
pleasant 4
polite 9
professional 7
punctual 4
quality 3
quick 4
quote 3
reasonable 3
recommend 23
reliable 3
services 3
standard 11
started 3
tidy 14
turned 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Feb 2018
Recommended by customer in DD2
56.4731, -3.0241
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom walls plastered.
 

"Very happy with the plastering no mess left."
 
 
 
 
Team:
Max
 
 
 


Review 27 Jan 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.5079, -2.8390
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Old Kitchen removed along with tiling plaster board replaced and replastered,

"Max contacted for quote, responded quickly and gave time when work would be done, on site at time discussed and work completed to a high standard, for a plasterer he was tidy and cleaned up well."
 
 
 
 


Review 17 Jan 2018
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Female 

 I have known this business: 1 - 5 years 
56.4786, -2.9137
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plaster walls in Bathroom and fill in damage above central heating system.
 
Cost: £150
 

"I have dealt with Max before, he plastered my kitchen in 2014. This time, after a complete bathroom refit, I contacted Max to get the bathroom walls replastered.
As before, he did a fantastic job and have no issues with his work or him.
He is polite and helpful, even when you ask lots of questions."
 
 
Team:
Max Harper and Raymond.
 
 
 


Review 15 Jan 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4936, -2.9411
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Max removed previous roughcasting as it was not up to standard and replaced the the roughcasting to a very high standard
 
Cost: £6000
 

"Max and his team were very pleasant,helpful and friendly,Max always arrived when he said he would and the whole realm always left the area tidy before leaving.

I had previously had a very bad experience with bad builder Ďs so was a bit worried about having more work done but I cannot praise Max and his colleagues highly enough, and would not hesitate to employ Max should I require any further work inside or outside.

If for any reason Max was not able to arrive when he said he would he always informed me so that I knew what was going on day to day."
 
 
Team:
Max Raymond and Peter
 
 
 


Review 1 Dec 2017
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4673, -2.8672
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering in bathroom en suite. Arranged by joined who project managed work.
 

"Max turned up when agreed and on time. He did a great job and was very tidy. We are very pleased with his work and would definitely use him again and recommend him to friends and family.
"
 
 
 
 
 
 


Review 29 Nov 2017
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4645, -3.0018
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering of walls & ceiling in hallway.
 
Cost: £450
 

"Max is a very professional tradesman. The work to be done and the price were agreed before the start of the job which started and finished when expected. I'm very happy with the standard of finish and would highly recommend Max."
 
 
Team:
Max Harper
 
 
 


Review 14 Nov 2017
Recommended by customer in DD4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4916, -2.8968
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The rough cast around my top windows had chipped off after recently gettin our windows done so it was to fix that
 
Cost: £150
 

"Very responsive and quick to do the job. Good finish. Would recommend."
 
 
Team:
M Harper
 
 
 


Review 9 Nov 2017
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4757, -2.8897
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Damaged walls in gutted kitchen plastered to smooth finish.
 
Cost: £450
 

"Max turned up to give a quote for the work & provided a start date if going ahead. He was delayed by another job however he informed me in plenty of time and agreed another date. Turned up on time and made good all areas in the kitchen. Next day he started early to ensure he could complete the smooth finish and made sure it was all good. He cleaned up any mess before leaving. Offered to handle any issues we may have-not sure what as things look great."
 
 
Team:
Max
 
 
 


Review 9 Nov 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4781, -2.8640
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plaster skin all hallway walls and ceilings - upstair and downstairs. confidential
 

"Max did a good job and really worked hard to complete on time. Did job as expected to a high quality finish. Would not hesitate to recommend his services to others"
 
 
 
 
 
 


Review 8 Nov 2017
Recommended by customer in DD5
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4819, -2.8375
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering of my hallway including all walls and the roof
 
Cost: £650
 

"Max was really helpful from start to finish and was quick to come round and assess the job and give me a quote. His price was competitive and seemed on par with previous work I have had done and matched up with what I expected to pay for the size of job. He was confident that the job would be easily completed (other plasterers made a point of saying how difficult artex was to plaster over and didnít give the impressions they were confident in their ability or even really wanted the job!) and was happy to fit me in where he could. The overall job looks great and the Hall was left tidy."
 
 
Team:
Max Harper plasterer and roughcaater
 
 
 

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