Tim Thomson Tiling and Plastering

5 Dercongal Road
Holywood
Dumfries & Galloway
DG2 0RG

55.1016, -3.6474

Plasterer

Listed under:  Tilers / Tiling / Grouting
100% recommended   Rating 9.9/10
8 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 8 reviews since 2017
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very tidy and quick job. Always accommodating, as in will do work after 5PM or at weekends. Very happy with Tim's work. I had a builder plaster wall and Tim had to fix it. Result was Tim made an a...."   more
 
" Tim arrived when he said he would and started work straight away. He laid special coverings to protect the floor. The job is done to a high standard and not much disruptions to our daily life. Thank...."   more
 
" Not only is Tim an excellent tiler, he is also 100% reliable, punctual & professional We would have no hesitation, whatsoever, in recommending Tim Thomson Excellent from start to finish Work...."   more
 
" Not the first time we have used Tim. He is an excellent tiler and we are very happy with this work."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 71%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 60%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Excellent 6
friendly 2
happy 2
hard 2
highly 4
professional 2
recommended 4
reliable 2
tidy 2
tiler 2
Tim 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 1 Feb 2018
Recommended by customer in DG7
 My Age: 40 - 49 
 I'm: Female 
 I have known this business: Under 1 year 
54.9222, -3.8655
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering ceiling.
Plastering wall.
Filling holes where electrical plugs have been.
20 pounds per hour, plus materials.
 

"Very tidy and quick job.
Always accommodating, as in will do work after 5PM or at weekends.
Very happy with Tim's work.
I had a builder plaster wall and Tim had to fix it.
Result was Tim made an amazing job.
Definitely recommend him."
 
 
 
 
Team:
Tim Thomson
 
 
 


Review 18 Dec 2017
Recommended by customer in DG12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
54.9809, -3.2674
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1 bedroom ceiling skimmed. Hall and stairs ceiling and walls skimmed.
 
Cost: £515

"Tim arrived when he said he would and started work straight away. He laid special coverings to protect the floor. The job is done to a high standard and not much disruptions to our daily life.
Thanks Tim for your hard work.

Highly recommended! "
 
 
 
 
Team:
Tim
 
 
 


Review 3 Dec 2017
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.1474, -3.7334
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tim Thomson, tiler & plaster has just completed the tiling of our kitchen floor & we are absolutely delighted with his workmanship.
 
Cost: £450
 

"Not only is Tim an excellent tiler, he is also 100% reliable, punctual & professional

We would have no hesitation, whatsoever, in recommending Tim Thomson

Excellent from start to finish

Workmanship 100%

Highly recommended"
 
 
Team:
Tim Thomson
 
 
 


Review 29 Sep 2017
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
55.0767, -3.5833
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Floor tiles
Kitchen / dinning room
Hall and downstairs toilet.
 
Cost: £800

"Not the first time we have used Tim.
He is an excellent tiler and we are very happy with this work."
 
 
 
 
 
 


Review 20 Mar 2017
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.1009, -3.5653
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering & tiling.
 

"Excellent work! Tim was friendly, hard working and did an excellent job. Would highly recommended."
 
 
 
 
 
 


Review 10 Feb 2017
Recommended by customer in DG12
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
55.0214, -3.2770
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom tiling and plastering.
 
Cost: £300

"Excellent job done."
 
 
 
 
 
 


Review 8 Feb 2017
Recommended by customer in DG7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
55.0045, -4.0163
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling in kitchen.
 
Cost: £300

"1st class work.
Clean and tidy.
Very pleased indeed."
 
 
 
 
 
 


Review 24 Jan 2017
Recommended by customer in DG1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
55.0597, -3.5968
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering internal walls as required to suit house alterations / upgrades.
 
Cost: £545

"Tim is always friendly, professional and reliable. Highly recommended."
 
 
 
 
 
 

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