Hammond & Fox Plastering

9 Walpole Way, Freethorpe
Norwich

NR13 3SX

52.5872, 1.5492

Plasterer

Listed under:  Artex, Builders, Ceilings, Coving, Dry Lining, Exterior Rendering, Floors / Flooring, Handyman / Handyperson, Metal stud walls/partition walls, MF Ceilings, Painters & Decorators / Painting & Decorating, Plaster Boarding, Plasterers / Plastering / Renderers / Rendering, Property Maintenance, Rendering, Suspended Ceilings, Tilers / Tiling
98% recommended   Rating 9.9/10
44 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 44 reviews since 2012
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Guy Responded to all emails promptly from initial quote onwards. Throughout the work he was always on time, polite and got on with the work without fuss and left the house clean and tidy every day. Th...."   more
 
" Very good"   more
 
" Good team of guys, quality of work was great, would recommend to anyone, could not have been better. "   more
 
" - Nick and Guy have been excellent. - Workmanship and finish are to an excellent standard. - They have been punctual and efficient throughout the three days of work. - They have maintained high st...."   more
 
About Us


We are a small family run business covering the Norfolk area specialising in all aspects of plastering,Rendering including lime and coloured renders.

We also offer a full kitchen fitting service using our regular electrician and plumber if needed.

We have a high commitment to customer service and pride ourselves on our high quality workmanship.





     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 2
arrived 4
cheerful 3
clean 4
couple 3
customer 3
definitely 7
excellent 14
extremely 7
fantastic 4
finish 4
finished 6
fox 8
friendly 4
friends 3
fuss 3
good 10
great 8
Guy 17
guys 3
Hammond 8
happy 5
having 5
highly 5
initial 5
looks 3
Nick 7
plastering 8
pleasant 3
pleased 8
polite 6
professional 18
promptly 3
punctual 4
quality 10
quote 6
recommend 16
recommended 5
recommending 5
reliable 3
result 3
room 4
satisfied 3
schedule 3
service 5
services 3
standard 12
team 3
tidy 9
Workmanship 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Sep 2017
Recommended by customer in NR2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6290, 1.2742
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering of three rooms including rebuilding of one wall.
 
Cost: £1380

"Guy Responded to all emails promptly from initial quote onwards. Throughout the work he was always on time, polite and got on with the work without fuss and left the house clean and tidy every day. The quality of his work is excellent and any minor changes to the work was discussed and agreed. I would not hesitate to use Hammond and fox plastering again. "
 
 
 
 
 
 


Review 14 Aug 2017
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.626167, 1.291789
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting all of the terraced house.
 

"Very good"
 
 
 
 
 
 


Review 31 Jul 2017
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6628, 1.2748
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove damaged render from front of house. Replace with K Rend base coat and color coat

Arrange for scaffolding and skip.
 
Cost: £4855

"Good team of guys, quality of work was great, would recommend to anyone, could not have been better. "
 
 
 
 
 
 


Review 11 Jul 2017
Recommended by customer in NR3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.6511, 1.3100
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
- Hack back existing blown plaster.
- Re-skim and make good to first bedroom walls.
- Re skim and make good to second bedroom wall and ceilings.
 
Cost: £1281

"- Nick and Guy have been excellent.
- Workmanship and finish are to an excellent standard.
- They have been punctual and efficient throughout the three days of work.
- They have maintained high standards of cleanliness.
- They also demonstrated flexibility by picking up additional bits not previously identified. "
 
 
 
 
 
 


Review 20 Apr 2017
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.6328, 1.5537
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Crack repairs to various places within the house.
 
Cost: £195

"Everything was done to utmost satisfaction.
Charges and timing very acceptable and everything extremely well done. Would certainly use again."
 
 
 
 
 
 


Review 29 Mar 2017
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5743, 1.3246
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge ceiling re - boarded and plastered.
Dining room ceiling re plastered.
All walls to both re plastered both rooms fully decorated.
 
Cost: £2730

"All work carried out to a very high standard and in the time stipulated.

We would have no hesitation in recommending this company for any future business."
 
 
 
 
 
 


Review 20 Mar 2017
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.5802, 1.1175
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Interior decoration: walls, ceilings and woodwork on hallway, stairs, landing, bathrooms.
 
Cost: £1285
 

"We were very happy with the work done by this company on two previous occasions and we were not disappointed this time! As usual, we received a prompt response and quotation, the work was professional, top quality, carried out to an excellent standard and completed on schedule. Guy is pleasant, professional and trustworthy and I have no hesitation whatsoever in recommending him."
 
 
Team:
Guy
 
 
 


Review 24 Nov 2016
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.5589, 1.5757
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ceiling skimmed Walls plastered

"It was good dealing with the 2 men
Have used them before, and would use them again.
2 nice guys left it all tidy when finished and got the work done when they said ."
 
 
Team:
Hammond & fox
 
 
 


Review 6 Nov 2016
Recommended by customer in NR14
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.5600, 1.4338
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Skimming ceiling (17''1" x 11'' 6")
 
Cost: £350
 

"Hammond & Fox Plastering was personally recommended to me by a couple of trusted plumbers, they have used their services in the past and gave very high praise. Consistency is key and everything from the accuracy of the quote to the quality of the fished job has been spot on. I have now used Hammond & Fox Plastering for 3 separate jobs and I genuinely wouldn't consider using anyone else. Guy is a friendly, honest and reliable chap. I could quite comfortably leave a key out for him whilst I'm away at work. I wouldn't hesitate to recommend them to anyone."
 
 
Team:
Guy
 
 
 


Review 11 Jan 2016
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.5802, 1.1175
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace external render with K-REND: Removal of old render and boards, fit additional timber framing and insulation. Fit aqua panel render boards and fill joints with joint cement. Apply K-rend thin coat render onto aqua boards.
 
Cost: £4213
 

"We are extremely happy with the work carried out by Guy and Nick. The job we asked them to do was not straightforward and it was clear that the work required experienced professionals. It was important to choose the right company for the job and choosing Hammond and Fox was definitely the right decision! Right from the start Guy took time to explain the technical options and choice of materials and consulted closely with other professionals when necessary. They were always careful to ensure that we were fully aware of the various alternatives and that we were happy with any decisions made. They arrived when they said they would and carried out the work conscientiously and to schedule. Throughout the job they were careful, efficient and professional while remaining polite, friendly and cheerful at all times. The quality of their work was excellent and finished to a very high standard. We have just asked them to quote for another job and have no hesitation whatsoever in recommending them to others."
 
 

with new k-rend applied 1

with new k-rend applied 2

before rendering

before rendering
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Guy and Nick. Very many thanks!
 
 
 

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