Hammond & Fox Plastering

9 Walpole Way, Freethorpe
Norwich

NR13 3SX

52.5872, 1.5492

Plasterer

Listed under:  Artex, Builders, Ceilings, Coving, Dry Lining, Exterior Rendering, Floors / Flooring, Handyman / Handyperson, Metal stud walls/partition walls, MF Ceilings, Painters & Decorators / Painting & Decorating, Plaster Boarding, Plasterers / Plastering / Renderers / Rendering, Property Maintenance, Rendering, Suspended Ceilings, Tilers / Tiling
98% recommended   Rating 9.9/10
48 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 48 reviews since 2012
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very professional, did exactly what they said they would do, when they said it would be done,at the price agreed.An unforeseen problem arose,which was solved and Guy came on a Saturday to conclude add...."   more
 
" Hammond and Fox are the only company we use due to their high standard of work, friendliness and professionalism. Our house has not been the easiest to improve, with problems at every turn. For our k...."   more
 
" Hammond and Fox are: 1) Responsive. 2) Prompt. 3) Organised. 4) Friendly and possess good communication skills. 5) Work is to a high standard. 6) Reliable. 7) Thoroughly professional."   more
 
" Guy Responded to all emails promptly from initial quote onwards. Throughout the work he was always on time, polite and got on with the work without fuss and left the house clean and tidy every day. Th...."   more
 
About Us


We are a small family run business covering the Norfolk area specialising in all aspects of plastering,Rendering including lime and coloured renders.

We also offer a full kitchen fitting service using our regular electrician and plumber if needed.

We have a high commitment to customer service and pride ourselves on our high quality workmanship.

If you live in Norwich you can also contact Nick Fox on the following numbers.

Nick is also first contact for all Hammond and Fox kitchen installation projects.

Nick Fox

01603 926205

07807 305975





     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 97%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 3
arrived 4
cheerful 3
clean 4
couple 3
customer 3
definitely 8
Excellent 14
extremely 7
fantastic 4
finish 4
finished 6
Fox 10
friendly 6
friends 3
fuss 3
good 11
great 8
Guy 19
guys 3
Hammond 10
happy 5
having 5
highly 5
initial 5
kitchen 3
looks 3
Nick 8
plastering 8
pleasant 4
pleased 8
polite 6
problems 3
professional 21
Prompt 3
promptly 3
Punctual 4
quality 10
quote 6
recommend 18
recommended 5
recommending 5
Reliable 4
result 3
room 4
service 5
standard 14
thoroughly 4
tidy 9
workmanship 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Nov 2017
Recommended by customer in NR1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6143, 1.3024
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ceilings plastered in 2 bedroom and lounge. Walls and ceilings plastered in landing and up the stairs.
 
Cost: £2000
 
 
 
 


Review 15 Oct 2017
Recommended by customer in Nr4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6135, 1.2712
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 jobs.1 K render chimney ( 875ish) 2. remove solid stud wall,and replace with new wall in new position
 
Cost: £1045
 

"Very professional, did exactly what they said they would do, when they said it would be done,at the price agreed.An unforeseen problem arose,which was solved and Guy came on a Saturday to conclude additional work with minimum disruption.
Guy and Nick did two jobs for us.one outside ,one inside.Really pleasant people to have around hence deciding the indoors job also.Unintrusive,just got on with the job,tidied up before they left each day.
Both my wife and I would thoroughly recommend this company ."
 
 
Team:
Guy Hammond and Nick Fox
 
 
 


Review 9 Oct 2017
Recommended by customer in NR13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.5881, 1.5500
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Patched and skimmed 4 walls above worktops Filled spot light holes in ceiling and cupboard overhang Skimmed 1x ceiling Lengthened cupboard overhang (wooden) x 2
 
Cost: £560
 

"Hammond and Fox are the only company we use due to their high standard of work, friendliness and professionalism. Our house has not been the easiest to improve, with problems at every turn.
For our kitchen, Guy visited several times before starting the planned work to give us advice or explain how they will overcome the problems we encountered when removing cupboards from our walls.
The work only took a few days and the standard of work from Hammond and Fox was high as usual.
We would definitely recommend Hammond and Fox as a company that is trustworthy, professional, friendly and delivers a high standard of work.


"
 
 
Team:
Guy and Nick
 
 
 


Review 5 Oct 2017
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.6314, 1.3150
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip out,board and plaster bedroom and stair case, replaced skirting, carving and architraving, and replaced door furniture.

Decorated both rooms.
 
Cost: £5009

"Hammond and Fox are:
1) Responsive.
2) Prompt.
3) Organised.
4) Friendly and possess good communication skills.
5) Work is to a high standard.
6) Reliable.
7) Thoroughly professional."
 
 
 
 
 
 


Review 13 Sep 2017
Recommended by customer in NR2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6290, 1.2742
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering of three rooms including rebuilding of one wall.
 
Cost: £1380

"Guy Responded to all emails promptly from initial quote onwards. Throughout the work he was always on time, polite and got on with the work without fuss and left the house clean and tidy every day. The quality of his work is excellent and any minor changes to the work was discussed and agreed. I would not hesitate to use Hammond and fox plastering again. "
 
 
 
 
 
 


Review 14 Aug 2017
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.626167, 1.291789
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting all of the terraced house.
 

"Very good"
 
 
 
 
 
 


Review 31 Jul 2017
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6628, 1.2748
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove damaged render from front of house. Replace with K Rend base coat and color coat

Arrange for scaffolding and skip.
 
Cost: £4855

"Good team of guys, quality of work was great, would recommend to anyone, could not have been better. "
 
 
 
 
 
 


Review 11 Jul 2017
Recommended by customer in NR3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.6511, 1.3100
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
- Hack back existing blown plaster.
- Re-skim and make good to first bedroom walls.
- Re skim and make good to second bedroom wall and ceilings.
 
Cost: £1281

"- Nick and Guy have been excellent.
- Workmanship and finish are to an excellent standard.
- They have been punctual and efficient throughout the three days of work.
- They have maintained high standards of cleanliness.
- They also demonstrated flexibility by picking up additional bits not previously identified. "
 
 
 
 
 
 


Review 20 Apr 2017
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.6328, 1.5537
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Crack repairs to various places within the house.
 
Cost: £195

"Everything was done to utmost satisfaction.
Charges and timing very acceptable and everything extremely well done. Would certainly use again."
 
 
 
 
 
 


Review 29 Mar 2017
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5743, 1.3246
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge ceiling re - boarded and plastered.
Dining room ceiling re plastered.
All walls to both re plastered both rooms fully decorated.
 
Cost: £2730

"All work carried out to a very high standard and in the time stipulated.

We would have no hesitation in recommending this company for any future business."
 
 
 
 
 
 

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