Aquafix Plumbing & Heating

8 Two Fields Way
Bawdeswell
Dereham
NR20 4TQ

Plumber

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Disabled Equipment, Kitchens / Kitchen Fitters / Kitchen Installers, Plumbing Specialists, Tilers / Tiling / Grouting
100% recommended   Rating 9.9/10
41 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 41 reviews since 2017
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" All the work Frank and Matt carried out in my home has been done to a very high standard. At the end of each day everything was cleared away. All rubbish was taken away. I would strongly recommend Aq...."   more
 
" Very high quality of work beautifully finished. Kept up to date the whole way along work process. Tidy, clean and neat, Very pleasant to have around the house. Would definitely recommend Aquafix and ...."   more
 
" Exceptional services from a great father and son Business, Skilled and perfection. Lovely end result."   more
 
" Excellent work. Frank and Matt were very professional and a pleasure to have in the home. They were always on time and kept me informed throughout the installation."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 97%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Aquafix 4
attention 2
bathroom 6
certainly 2
clean 16
considerate 2
definitely 2
Excellent 16
finish 3
Frank 4
friendly 4
good 2
great 2
happy 2
helpful 2
installation 6
kitchen 2
Lovely 3
Matt 2
neat 2
pleasant 4
pleased 6
pleasure 2
Plumbing 2
polite 2
professional 17
punctual 4
quote 2
recommend 12
recommending 3
result 2
service 2
services 2
standard 4
team 2
Thank 3
tidy 19
workmanship 2
workmen 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 14 Mar 2019
Recommended by customer in NR20
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shower room installation and tiling and electrics
 
Cost: £2600

"All the work Frank and Matt carried out in my home has been done to a very high standard. At the end of each day everything was cleared away. All rubbish was taken away. I would strongly recommend Aquafix Plumbing & Heating to anybody wanting such work to be carried out in their home. "
 
 
 
 
Team:
Frank Matt
 
 
 


Review 4 Mar 2019
Recommended by customer in NR16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom and en suite installations and tiling and plumbing
 
Cost: £7000

"Very high quality of work beautifully finished. Kept up to date the whole way along work process. Tidy, clean and neat, Very pleasant to have around the house.
Would definitely recommend Aquafix and would certainly use again!
Thank you."
 
 
 
 
Team:
Matt Reardon Frank Reardon
 
 
 


Review 3 Jan 2019
Recommended by customer in NR9
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To install a new bathroom, Tile floor and walls.
Extensive preparation room
Labor only as we supplied materials.
 
Cost: £3800

"Exceptional services from a great father and son Business, Skilled and perfection. Lovely end result."
 
 
 
 
Team:
Frank Reardon Matt Reardon
 
 
 


Review 2 Jan 2019
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full bathroom installation with tiling.
 
Cost: £5200

"Excellent work. Frank and Matt were very professional and a pleasure to have in the home. They were always on time and kept me informed throughout the installation."
 
 
 
 
Team:
Matt Reardon Frank Reardon
 
 
 


Review 2 Jan 2019
Recommended by customer in NR17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Convert Cloakroom and small bathroom into 1 large bathroom and floor and wall tiling.
 
Cost: £5000

"Very clean and tidy work. It has transformed the bathroom by now having the toilet and bathroom in one room. Everything was organised by Aquafix and the job went smoothly."
 
 
 
 
Team:
Matt Reardon Frank Reardon
 
 
 


Review 17 Dec 2018
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom and En suite installation and tiling and supply of equipment.
 
Cost: £8000

"Frank and Matthew provide a complete and professional service. Very knowledgeable and meticulous in their work. Advising on what we needed in the bathroom and en-suite and patient when we changed our minds!
They were friendly, helpful and considerate, always on time and worked consistently hard. Hardly stopping to drink their team.
They communicated well and were professional throughout. We were delighted with their work which was of a very high standard. They were a pleasure to have around and we would not hesitate to recommend them. Indeed, we hope to use them again to fit a new kitchen. "
 
 
 
 
Team:
Matt Frank
 
 
 


Review 23 Aug 2018
Recommended by customer in NR30
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen installation including tiling and integrated appliances .
 
Cost: £5500

"Total kitchen installation carried out under different circumstances. It is a very high standard. Paying great attention to details very satisfied with the work and co-operation. No hesitation in recommending this company. "
 
 
 
 
Team:
Matt Reardon Frank Reardon
 
 
 


Review 23 Aug 2018
Recommended by customer in NR30
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wet room installation and tiling and units.
 
Cost: £3500

"Excellent work, in difficult situation finish is excellent. This company worked very well with me and I have no hesitation in recommending this company. "
 
 
 
 
Team:
Frank Reardon Matt Reardon
 
 
 


Review 21 Aug 2018
Recommended by customer in PE31
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remodel bathroom and fit new shower, pump and cubicle.
 
Cost: £4500

"Gave a quote and time frame both were accurate. The team (father and son) worked well together and produced the required result with attention to detail. Any problems dealt with no hassle. "
 
 
 
 
Team:
Matt Frank
 
 
 


Review 10 Jul 2018
Recommended by customer in NR20
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom installation and tiling and plastering.
 
Cost: £3000

"Exceptionally happy with this company so many they are doing my 2 ensuites neat. Very impressed and a happy customer."
 
 
 
 
Team:
Matt Frank
 
 
 


Review 21 Jun 2018
Recommended by customer in NR19
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom installation.
 
Cost: £2000

"The workmen were always on time. Their work was very good, they were every clean and tidied up every day before leaving. They were polite and courteous and did a very good job."
 
 
 
 
Team:
Matt Frank
 
 
 


Review 11 Jun 2018
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement bathroom with new bath and shower and sink a toilet units.
 

"Very pleased with workmanship. Very tidy and clean workers."
 
 
 
 
Team:
Matt Frank
 
 
 


Review 14 May 2018
Recommended by customer in NR21
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom installation and tiling.
 
Cost: £4000

"Very pleased with the installers work.
They were tidy, efficient and really pleasant.
Thank you for my lovely bathroom."
 
 
 
 
Team:
Matt Reardon Frank Reardon
 
 
 


Review 19 Apr 2018
Recommended by customer in NR4
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shower room installation and tiling.
 
Cost: £1900

"Very professional work.
Clean and tidy in their approach."
 
 
 
 
Team:
Matt Frank
 
 
 


Review 12 Apr 2018
Recommended by customer in NR15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom installation and floor and wall tiling.
 
Cost: £2500

"Excellent work and many thanks for my bathroom."
 
 
 
 
Team:
Matt Frank
 
 
 


Review 6 Apr 2018
Recommended by customer in NR14
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full bathroom installation with units and wall tiling with shower panels.
 
Cost: £4000

"Over the moon with the install.
The bathroom looks lovely.
Would recommend."
 
 
 
 
Team:
Frank Reardon Matt Reardon
 
 
 


Review 3 Apr 2018
Recommended by customer in NR5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bath out walk-in shower area installed with shower panels.
 
Cost: £1100

"Thank you for your excellent work and your professional attitude."
 
 
 
 
Team:
Frank Matt
 
 
 


Review 28 Mar 2018
Recommended by customer in NR4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full bathroom installation, wall and floor tiling.
 
Cost: £5500

"Very clean and tidy.
Excellent work.
Would recommend again."
 
 
 
 
Team:
Frank Reardon Matt Reardon
 
 
 


Review 15 Feb 2018
Recommended by customer in NR20
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom and en-suite - Removal of old tiling, fittings and fixtures installation of new showers, furniture, loos 8 sink unites and tiling and heated towel rail.
 
Cost: £4640

"(Above figure does not include materials and furniture and fittings).
Excellent job done by 2 very pleasant and friendly people.
Would employ them again and recommend them to others. "
 
 
 
 
Team:
Frank Reardon Matthew
 
 
 


Review 30 Jan 2018
Recommended by customer in PE37
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shower room installation and tiling.
 
Cost: £3000

"Very professional installation.
Clean and tidy and punctual."
 
 
 
 
Team:
Frank Matt Reardon
 
 
 

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