David Caldwell Plumbing

17 Dumbuck Gardens
Dumbarton
West Dunbartonshire
G82 1DA

55.9400, -4.5478

Plumber

Listed under:  Central Heating Engineers, Plumbers / Plumbing
100% recommended   Rating 9.8/10
19 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 19 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Can't complain, finding a very satisfied job has been done."   more
 
" Work done to a very high standard.David & Michel pleasant and conscientious workers, nothing any bother to either of them. Would be more than happy to recommend them, my bathroom is perfect."   more
 
" Excellent service from start to finish."   more
 
" Great job. David & Michael were friendly and approachable."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 88%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 93%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

clean 2
David 2
excellent 2
friendly 2
good 3
happy 3
Polite 2
professional 3
recommend 5
satisfied 2
standard 3
tidy 4
workers 3
workmen 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Sep 2017
Recommended by customer in G82
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
55.9500, -4.5539
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New walk in shower plus new floor. Also new wall panels.
 
Cost: £3800

"Can't complain, finding a very satisfied job has been done."
 
 
 
 
 
 


Review 21 Aug 2017
Recommended by customer in G83
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
55.9974, -4.5929
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refit bathroom.
 

"Work done to a very high standard.David & Michel pleasant and conscientious workers, nothing any bother to either of them. Would be more than happy to recommend them, my bathroom is perfect."
 
 
 
 
 
 


Review 1 Jun 2017
Recommended by customer in G82
 My Age: 70 + 
 I'm: Male 
55.9576, -4.5558
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Walk-in shower installed.
 
 
 
 
 


Review 20 Feb 2017
Recommended by customer in G82
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.9420, -4.5492
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of disability shower.
 
Cost: £3600
 
 
 
 


Review 26 Jan 2017
Recommended by customer in G83
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.9893, -4.5711
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wet room installed.
 
Cost: £4300

"Excellent service from start to finish."
 
 
 
 
Team:
David Michael
 
 
 


Review 9 Oct 2016
Recommended by customer in G82
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.9375, -4.5443
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of mixer shower over 2 both. Along fitting shower panels and screen.
 

"Great job. David & Michael were friendly and approachable."
 
 
 
 
 
 


Review 28 Jul 2016
Recommended by customer in G83
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
55.9938, -4.5873
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I can say MR.D. Callwell and worker were very good workers and cleaned up when finished job. A1."
 
 
 
 
 
 


Review 16 Jun 2016
Recommended by customer in G81
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.9199, -4.4188
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Converting bathroom to a walk in shower room with wall boards.
 
Cost: £4565

"Professional job carried out by polite and tidy reliable workmen would not hesitate to recommend this firm of use them again."
 
 
 
 
 
 


Review 28 Apr 2016
Recommended by customer in G81
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.9142, -4.4074
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shower wash hand basin toilter.
 

"Workmen clean tidy mannerly."
 
 
 
 
 
 


Review 29 Jan 2016
Recommended by customer in G82
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
55.9562, -4.5535
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing bath with disability shower / wet wall / new flooring.
 
Cost: £3000

"A good team. Works carried out to high standard. Tidy workers and very happy with works overall."
 
 
 
 
Team:
David Michael
 
 
 


Review 1 Dec 2015
Recommended by customer in G83
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.9967, -4.5886
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom adaptation.
 
Cost: £3004

"Beautiful. Workmen very good and helpful. I would recommend them to all."
 
 
 
 
Team:
David C Michael T
 
 
 


Review 4 Nov 2015
Recommended by customer in G82
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.9497, -4.5469
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting filter to boiler and repairing radiator.
 
Cost: £264

"Polite hard working men who worked on time in doing this work. left the house as they found it. Would use them again."
 
 
 
 
Team:
David Michael
 
 
 


Review 23 Oct 2015
Recommended by customer in G61
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.9311, -4.3359
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing an existing radiator and clearing a blockage in the system.
 
Cost: £259

"A very friendly and professional approach was undertaken during this work, I was very pleased with the outcome. I would be very happy to approach this firm again for further work with regard to central heating."
 
 
 
 
 
 


Review 19 Oct 2015
Recommended by customer in G82
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.9494, -4.5620
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sorry, my son dealt with that side of things.
 

"I would have no hesitation in recommending Mr Caldwell and the other tradesmen at anyone. They were industrious all the time they were here and explained each job as they progressed. As I am house bound at the moment they even left for bunch so that they could turn the water on in the toilet for me to use it whilst they were out. They were most considerate in every aspect of a most excellent completion of the job they did for me also in the time."
 
 
 
 
 
 


Review 21 Aug 2015
Recommended by customer in G81
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.9203, -4.4352
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shower removal and shower fitted.
 
Cost: £160

"Very efficient and clean and tidy."
 
 
 
 
Team:
David Caldwell
 
 
 


Review 19 Aug 2015
Recommended by customer in PA2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
55.8170, -4.4291
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
David Caldwell
 
 
 


Review 19 Aug 2015
Recommended by customer in G82
55.9519, -4.5912
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced flush valve, sealing kit, clicker waste, secure basin tap.
 
Cost: £108

"Very satisfied with work done. Would recommend to anyone needing any plumbing work done."
 
 
 
 
Team:
Michael Thruel
 
 
 


Review 17 Aug 2015
Recommended by customer in G74
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
55.7785, -4.1521
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full bathroom re-fit remove toilet/WH basin/Bath. Remove floor and wall tiles. Install toilet/WH basin/wall panels/flooring/ceiling panels (including lighting)/heated towel rail. Install shower cabin.
 
Cost: £4500

"This was a master piece of work which was carried out to a very high standard. The transformation in this area has to be been so be believed. The standard of workmanship was first class and I would not hesitate to recommend this company to family and friends."
 
 
 
 
Team:
David C Michael T
 
 
 


Review 5 Aug 2015
Recommended by customer in G83
56.0008, -4.5762
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Thermostatic mixer shower.
 

"A very professional job. This was a council grant job and I am very grateful for same."
 
 
 
 
Team:
David Michael
 
 
 

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