JJ Plumbing and Bathrooms

10 Beech Avenue
Dumfries
Dumfries and Galloway
DG1 3LZ

55.1703, -3.5426

Plumber

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Plumbers / Plumbing
100% recommended   Rating 9.9/10
26 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 26 reviews since 2016
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Total design and refit of existing bathroom to add a shower and 'L'shaped bath. Fantastic job from beginning to end. Gave me valuable design ideas and suggestions. The attention to detail was perfe...."   more
 
" I had a complete bathroom refit from jj plumbing and bathrooms,everything was stripped outfrom walls and ceiling floor and all bathroom equipment.The work was carried out to a very high standard and ...."   more
 
" I don't actually live at the address so did most of my communication by email. Communication was excellent throughout and Joe arranged the whole installation from electrical work to plastering etc. ...."   more
 
" The standard of work is first class.All the work is done by a very pleasant and helpful team.Materials used are very good and just what we wanted.Nothing is a bother to these guys.Delighted with work ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 96%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

100% 2
absolutely 3
agreed 2
bath 2
bathroom 15
Bathrooms 2
bother 2
budget 2
ceiling 2
choice 2
chose 2
class 3
clean 4
clearly 2
Communication 3
delighted 10
excellent 8
experience 3
family 3
finish 7
finished 5
friendly 4
friends 3
good 9
great 6
happy 5
helpful 5
highly 3
impressed 3
initial 3
J 9
jj 5
Joe 18
looks 3
manner 3
materials 3
pleasant 3
plumbing 6
polite 3
professional 6
quality 5
quick 3
quote 6
recommend 16
service 4
shower 6
standard 6
suite 4
tidy 6
toilet 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 24 Apr 2018
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.0660, -3.6088
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Total design, plumbing and refit of existing bathroom

"Total design and refit of existing bathroom to add a shower and 'L'shaped bath.
Fantastic job from beginning to end. Gave me valuable design ideas and suggestions. The attention to detail was perfection, very quick but not skimped upon job. Punctual and very very tidy. Would recommend 100%"
 
 
Team:
Joe Tam Louise
 
 
 


Review 7 Apr 2018
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.1015, -3.5854
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete bathroom refit.

"I had a complete bathroom refit from jj plumbing and bathrooms,everything
was stripped outfrom walls and ceiling floor and all bathroom equipment.The work was carried out to a very high standard and I am delighted with my new bathroom it looks like something from a magazine now! Joe was always polite and helpful nothing was to much bother for him
And he is not shy of hard work as he never stopped,I would not hesitate to recommend him to anyone as his work is first class."
 
 
Team:
JJBathroom&plumbers
 
 
 


Review 27 Feb 2018
Recommended by customer in DG12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
54.9885, -3.2526
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed old bathroom and flooring. Installed new bathroom including wet wall, new flooring, expelair, false ceiling, new skirting. Walls plastered.
 
Cost: £3500
 

"I don't actually live at the address so did most of my communication by email. Communication was excellent throughout and Joe arranged the whole installation from electrical work to plastering etc.

I am very very happy with the new bathroom and cannot fault a single thing. From the initial phone call asking for a quote to it being finished a day early, everything was handled in a highly professional and friendly manner.

I am more than happy to recommend Joe and his crew."
 
 
Team:
Joe Jardine
 
 
 


Review 22 Feb 2018
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.0859, -3.6409
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a full new bathroom fitted recently by JJ Plumbing and bathrooms.T

"The standard of work is first class.All the work is done by a very pleasant and helpful team.Materials used are very good and just what we wanted.Nothing is a bother to these guys.Delighted with work and reasonable cost. More than happy to recommend them."
 
 
 
 


Review 9 Jan 2018
Recommended by customer in DG11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
55.1294, -3.4431
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install complete new shower and enclosure.

"From the time he came to do a survey for his quote Joe never other than friendly, polite and competent. The work was completed without fuss and to time and cost. Three change requests to make things easier for me and my wife to use the shower, made after seeing things "in the flesh", were accepted without fuss, even though some extra work was involved. Joe's wife and office manager Louise handled all the paperwork in exemplary fashion.

JJ will be my first choice for future work, and I have no hesitation in recommending them.

"
 
 
Team:
Joe and Louise
 
 
 


Review 27 Nov 2017
Recommended by customer in DG2

 I'm: Male 

55.0613, -3.6125
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement bathroom suite,shower,flooring and respatex wall covering.

"Joe did a great job replacing my elderly father's bathroom suite and shower. He took my father's needs into consideration and he now has a safer, low maintenance bathroom which looks good too.
Joe was quick to give a quote and completed the work when he said he would and gave a value for money price.
We would recommend J J Plumbing & Bathrooms to our friends and family."
 
 
Team:
Joe Jardine
 
 
 


Review 4 Sep 2017
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.0711, -3.6277
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To remove old bathroom suite and replace with large walk in shower unit, washbasin and toilet. The placement of toilet was also altered to my wishes. Get rid of boxed in pipes and replacing to under floor. Ceiling and wall coverings used to replace old tiles and new flooring was applied. Modern pump shower and air vent as well as spotlights, were also included in the work.

"Very impressed from start to finish with the planned work. A very friendly and professional worker. He insured as I had no other toilet in the house that the toilet was plumbed in each night for our use.
Throughly delighted with the work he completed and I would not hesitate in recommending him to others.
The electrician was equally good and also very professional."
 
 
Team:
Joe Jardine plumbing/bathroom fitters.
 
 
 


Review 18 Aug 2017
Recommended by customer in DG2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.0583, -3.6188
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
new shower cubical fitted,taps ceiling in bathroom and kitchen lights

"excellent job done highly recommended to anyone wanting plumbing work carried out"
 
 
Team:
joe jardine
 
 
 


Review 29 Jul 2017
Recommended by customer in DG11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.1228, -3.3553
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bath taken out shower installed
 
Cost: £3004
 

"Very trustworthy and professional. Key was left with them to get on with the job. Area was all tidied up after instillations. Nothing was too much trouble. I was delighted with the job done. I would recommend to my friends and family."
 
 
Team:
JJardine plumber and bathroom installer.
 
 
 


Review 21 Jul 2017
Recommended by customer in DG3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.2442, -3.7726
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full bathroom refit
 
Cost: £2920
 

"Couldn't recommend Joe enough! His work was to a very high standard and he was very clean and tidy."
 
 
Team:
Joe & Tam
 
 
 


Review 12 Jul 2017
Recommended by customer in DG1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
55.0944, -3.5744
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New shower room and toilet.
 
Cost: £3828

"A good job done on time with little mess just keep up the good work Joe."
 
 
 
 
Team:
Louise Joseph Jardine
 
 
 


Review 27 Jun 2017
Recommended by customer in DG11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.1229, -3.3587
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
joe put in a whole new bathroom

"joe was excellent from start to finish, everything was explained clearly and the work was of an excellent standard, we are so happy we chose joe to do our bathroom"
 
 
Team:
joe jardine
 
 
 


Review 2 Jun 2017
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
55.0878, -3.5893
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete remodel of bathroom.

"Excellent experience from the first call to the handshake at the end of the project. Joe was on time, on budget. Quality of work was very good. Clean and tidy. We will recommend."
 
 
Team:
Joe
 
 
 


Review 23 May 2017
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.0651, -3.5847
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full bath suite, walls and floor.
 
Cost: £2065
 

"Joe was very professional, came out the day I phoned him to measure up and sent the quote very quickly along with an available date. Stuck to my budget and gave me a choice of finish with great suggestions. I pretty much left it to him to pick everything and I'm so impressed with what we got in our budget. The work was finished faster than expected and the house was left tidy at the end of each day and at the end of the job with all the rubbish and old bathroom suite taken away. Would highly recommend JJ plumbing and we are delighted with our transformed bathroom."
 
 
Team:
Joe and Louise
 
 
 


Review 21 May 2017
Recommended by customer in DG2

 I'm: Male 

55.0623, -3.6198
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Bathroom Suite & Shower fitted. Water pump and plumbing associated.
 
Cost: £3000
 

"Found JJ Plumbing on Facebook & was delighted from start to finish with service. Contacted them & they popped round the next day to start the ball rolling - all in all it was under 6 weeks from my initial contact with them and the work being completed. Work was started & finished on the agreed dates. We now have a modernised bathroom with a powerful shower as requested. Thankyou JJ Plumbing will definitely recommend you to our friends and family."
 
 
Team:
Joe Jardine & Mr Jardine
 
 
 


Review 17 May 2017
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Female 

55.0599, -3.5826
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove and replace bathroom.

"An excellent experience. Very professional, friendly and helpful."
 
 
Team:
Joe Jardine
 
 
 


Review 3 May 2017
Recommended by customer in DG1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.0642, -3.5723
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom refurbishment, bath replaced by shower unit, new sink, flooring, splashbacks replacing tiles, light and online fan and installation of heated towel rail.
 
Cost: £3500
 

"Bathroom looks very good. Joe also added improvements where he thought necessary. Hiding pipework and correcting toilet flush for instance. It was a thoroughly professional job."
 
 
Team:
Joe Jardine
 
 
 


Review 29 Apr 2017
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.0531, -3.6394
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete refit bathroom
 
Cost: £3000
 

"We are delighted with our new bathroom fitted by J J Bathrooms. Joe was a delight to have in the house and did a perfect job of updating our bathroom. Very tidy worker and even brought his Dad to help clean up. You wouldn't know they had been. Joe came to finish our bathroom put up the mirror, blind, etc. Great job done. Competitive price. We would be happy to recommend him to anyone looking to upgrade their bathroom. Great job done. Jacksons Dumfries."
 
 
Team:
Joe Jardine
 
 
 


Review 12 Mar 2017
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.0578, -3.5811
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Quote and fit new bathroom units, shower, floor and ceiling including lights.

"Joe provided a fully detailed quote for both supplying and fitting our bathroom units, floor and ceiling.

Quote was very competitive, work was commenced on dates as promised and completed all on time, very little disruption in house for such major work.

Joe was great to deal with and extremely helpful, our completed bathroom was above our expectations and we are delighted with it and a few weeks down the line absolutely no issues at all.

Would definately recommend Joe to anyone thinking of carrying out similar work!

Great job."
 
 
 
 


Review 9 Mar 2017
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
55.0028, -3.5160
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace bath & shower screen and install electric underfloor heating & floor covering. Also replace two sets of kitchen taps and install an extra cold water feed and waste outlet for a dishwasher.
 
Cost: £1996
 

"An excellent experience from start to finish. Joe couldn't have been more helpful and we found him to be polite and good humoured throughout.
The quality of the workmanship was first class.

Joe clearly has an eye for detail and he even included some extra finishes (which we hadn't thought to ask for) to ensure that the completed job looked great.

Joe showed respect to our property and took time to thoroughly clear up afterwards and to remove rubbish & packaging etc.

On top of all that he guarantees all labour & materials for 2 years.

We wouldn't hesitate to use him again or to recommend him to others.




"
 
 
Team:
Joe and Louise
 
 
 

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