Satisfaction Ratings |
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Quality
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10/10
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The quality of the work was as expected and agreed
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Tidy
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10/10
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There was little disruption and the site was left clear and tidy
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Service
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10/10
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The team was friendly, helpful, considerate and professional
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Value
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10/10
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The price represents value for money
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Show All
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Charges
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Yes
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Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
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Timing
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Yes
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Before starting work, did the firm explain when the work was expected to start and finish?
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Payment
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Yes
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Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
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Reliable
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Yes
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During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
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Invoice
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Yes
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On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
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Guarantee
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Yes
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On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
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Customer Review
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The whole installation involved a replacement boiler, hot water cylinder and solar panel complete with all plumbing, commissioning and after sales attention.
Scott ensured that the existing system was bled, and removed all air trapped during the installation and flushing process. In addition Scott was interested in the performance of the heating, especially since the installation was carried out during a cold January.
Excellent service and work
More recently, Scott re-visited for some minor tuning to the solar panel control system, which was really only possible in the March/April, once the strength of the sun was sufficient to offer a heat input
I am very pleased indeed, I have all necessary paperwork and Scott has provided excellent service and support, during what is a quality installation with no issues whatsoever.
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Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
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Team: Scott Mollison
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Vaillant AroTHERM Plus 7kW