Gaswise Services Ltd T/A Mobilitywise (Contractor/Installer)

Horsleys Fields
Kings Lynn
Norfolk
PE30 5DD

52.7421, 0.4034

Plumber

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Central Heating Engineers, Gas Engineers, Mobility / Disability Adaptations, Oil Fired Heating, Plumbers / Plumbing, Plumbing Specialists
96% recommended   Rating 9.9/10
25 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 25 reviews since 2010
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Work carried out. Very well. Clean and tidy. No time wasted."   more
 
" The men were very hardworking. Happy in their work. Helpful. Yes, when the work was done they cleaned up very well. You wouldn't think any work was done at all. Let the work place very clean."   more
 
" We are very pleased with our wet room, we could find no fault and the young men who put it in. they were very respectful to our home, clearing up before they went home, cleaning up before they went ho...."   more
 
" Work men good and tidy. Very trustworthy and pleasantly. Would recommend them & firm to friends "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 94%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 92%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 2
agreed 2
caring 2
Clean 5
cleaned 3
Excellent 3
extremely 2
fault 2
finished 2
friendly 4
friends 2
gas 2
Gaswise 3
Good 3
Happy 2
Helpful 5
Mark 2
mess 2
paul 2
pleased 2
praise 2
problems 2
punctual 2
quality 3
recommend 5
room 2
service 2
Services 2
Thank 3
tidy 4
trustworthy 2
wet 2
workers 3
workmanship 2
workmen 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 2 Feb 2017
Recommended by customer in PE14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6069, 0.2234
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Level access shower.
 
Cost: £4379
 
 
 
 


Review 23 Jan 2017
No Recommendation by customer in PE33
 My Age: 70 + 
 I'm: Female 
52.7105, 0.4113
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Work carried out.
Very well.
Clean and tidy.
No time wasted."
 
 
 
 
 
 


Review 13 Jan 2017
Recommended by customer in IP2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.0466, 1.1144
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 12 Jan 2017
Recommended by customer in IP26
 I'm: Female 
 I haven't used this business before 
52.4646, 0.5460
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The men were very hardworking. Happy in their work. Helpful. Yes, when the work was done they cleaned up very well. You wouldn't think any work was done at all. Let the work place very clean."
 
 
 
 
 
 


Review 9 Apr 2015
Recommended by customer in NR8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6822, 1.1943
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
 
 
 
 


Review 1 Apr 2015
Recommended by customer in PE13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
0, 0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 

"We are very pleased with our wet room, we could find no fault and the young men who put it in. they were very respectful to our home, clearing up before they went home, cleaning up before they went home, always asking us first if everything was ok what could have been a very difficult and stressful work for us and made more easier by their unseen for us and their friendly manner."
 
 
 
 
 
 


Review 25 Mar 2015
Recommended by customer in IP25
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6024, 0.7840
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install level access shower facility
 

"Work men good and tidy. Very trustworthy and pleasantly. Would recommend them & firm to friends "
 
 
 
 
 
 


Review 14 Aug 2014
Recommended by customer in PE32
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.6808, 0.5844
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To replace bath, with a floor level large shower unit. Replace light, put in fan, put in non ship flooring etc.
 

"The plumbers, were knowledgeable, clean tidy, approachable, polite, work carried out was very satisfactory also was done and left very neat and tidy, no mess throughout the week/s. Nothing to complain about. Would recommend any time."
 
 
 
 
 
 


Review 17 Jul 2014
Recommended by customer in NR13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
52.6563, 1.4251
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Turn utility room into wetroom.
 

"Firstly a massive thank you to David, a first-class surveyor, very thorough and a genuinely nice chap. Thank you to Mark, Paul and Jamie for being absolutely wonderful workmen. They did an amazing job and were very friendly and helpful. I am so grateful for their hard work, expertise etc. The wet room has totally help change my life. I cannot say enough to praise Gaswise and would highly recommend them."
 
 
 
 
 
 


Review 21 Mar 2014
Recommended by customer in NR19
52.6606, 0.9357
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Level access shower adaptation.
 

"I can only praise the quality of your tradesmans workmanship. Its been a pleasure to have such helpful workers in my home. The finished job far exceeds my expectations for a disabled facility. I would recommend Gaswise Services to any of my friends."
 
 
 
 
 
 

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