Scallan Renewables

17a Janefield Place
Dundee
Angus
DD4 7AD

56.4747, -2.9562

Plumbing & Heating Engineers

Listed under:  Central Heating Engineers, Plumbers / Plumbing, Solar Panels
98% recommended   Rating 9.5/10
52 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 52 reviews since 2012
 
 
 
Quality 9.5/10 Quality Rating 9.5
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.6/10 Service Rating 9.6
The team was friendly, helpful, considerate and professional

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Boiler installed by Scallan. Keeping up professional service."   more
 
" Has serviced this boiler annually since he installed it approx 6 years ago and patiently explains any work requiring done."   more
 
" David visited us to price the job and quickly gave us a quote. The work was started when agreed and completed within 2 days. Very friendly and hardworking, took away all rubbish, and left things tidy ...."   more
 
" Excellent service from start to finish and from boss to apprentice. Good team, professional work, pleasant lads, tidy practices, always kept us informed of the stage they were at. Would highly recomme...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 87%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 94%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 94%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 81%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

ago 2
Boiler 4
clean 4
contact 2
David 2
Delighted 2
efficient 6
estimate 2
Excellent 5
expected 2
experienced 2
explained 3
finish 2
finished 2
friendly 5
future 2
Good 4
happy 2
helpful 6
highly 2
installed 2
Keeping 2
pleasant 3
pleased 3
polite 6
problems 3
professional 9
Prompt 4
quickly 2
recommend 3
reliable 4
rubbish 2
satisfied 2
Scallan 3
service 9
standard 4
team 2
tidy 8
told 2
trustworthy 2
workmanship 2
workmen 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 9 Jul 2018
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.4791, -2.8522
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service of boiler.
 
Cost: £82

"Boiler installed by Scallan.
Keeping up professional service."
 
 
 
 
 
 


Review 4 Jul 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.4653, -2.8648
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual boiler service.
 
Cost: £82

"Has serviced this boiler annually since he installed it approx 6 years ago and patiently explains any work requiring done."
 
 
 
 
 
 


Review 28 Jun 2018
Recommended by customer in DD4
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4903, -2.9063
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of old boiler cold and hot water tanks and shower. Installation of combi boiler and shower.
 
Cost: £3000

"David visited us to price the job and quickly gave us a quote. The work was started when agreed and completed within 2 days. Very friendly and hardworking, took away all rubbish, and left things tidy very happy with our new boiler and shower. "
 
 
 
 
Team:
David Scallan
 
 
 


Review 30 Oct 2016
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4613, -3.0638
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of ancient cast iron gas boiler and installation of combi condensing boiler. All relevant pipework to re-site boiler and update radiators.
 
Cost: £3600

"Excellent service from start to finish and from boss to apprentice. Good team, professional work, pleasant lads, tidy practices, always kept us informed of the stage they were at. Would highly recommend."
 
 
 
 
Team:
Bruce David Mark
 
 
 


Review 3 Sep 2016
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4825, -2.9855
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New closed system boiler and tank.
 
Cost: £4000

"What a good team of men, did what they said and a little more. They were all polite and cleaned up all the mess when they were finish."
 
 
 
 
Team:
Bruce Mark Colin
 
 
 


Review 3 Jun 2016
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4700, -3.0210
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installing a new boiler and re-routing some plumbing.
 
Cost: £3000

"Very efficient and helpful company from the first point of contact getting an estimate right through to completion of work. They did a very neat and tidy job."
 
 
 
 
Team:
David
 
 
 


Review 26 May 2016
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4820, -2.8181
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit new bathroom Inc. Remove old one.
 

"David did a good job always on time and we would not hesitate to recommended your company to anyone who asked. Job well done.


"
 
 
 
 
Team:
David
 
 
 


Review 26 Feb 2016
Recommended by customer in KY15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.3642, -3.0846
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of 2 bathroom towel rails.
 
Cost: £436

"Very pleased – no complaints."
 
 
 
 
Team:
Mr Scallan
 
 
 


Review 22 Dec 2015
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.4742, -2.8602
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace boiler.
 
Cost: £2350

"Work was carried out quickly and to a high standard. Very impressed by the level of service given and would definitely use again for any plumbing / heating work in the future."
 
 
 
 
 
 


Review 19 Nov 2015
Recommended by customer in KY15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.3182, -3.0152
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Neat and efficient.
 

"Very pleased with the whole experience. Rulis Cooke."
 
 
 
 
Team:
David Scallan Bruce Mur
 
 
 


Review 8 Nov 2015
Recommended by customer in DD1
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4625, -2.9757
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New A rated Worcester combi boiler, system filter, wireless thermostat.
 
Cost: £3372

"Professional and efficient service."
 
 
 
 
 
 


Review 19 Oct 2015
Recommended by customer in DD6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4445, -2.8833
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gas boiler fitted old one taken out.
 
Cost: £3132

"Nice work done, very friendly and helpful."
 
 
 
 
Team:
Colin Bruce
 
 
 


Review 12 Oct 2015
Recommended by customer in PH14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4451, -3.1696
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Replacement boiler.
 
Cost: £2460

"Company were clear about when they would came! What they would be doing. They turned up on time, were polite, considerate, helpful. They were responsive when I asked about anything and I feel confident that I can approach them in future should any issues arrive. The men arrived when expected, got on with the job and tidied up when finished. I felt that I could place my trust on them and wouldn’t hesitate to use them again.
"
 
 
 
 
Team:
David Scallan Bruce Muir
 
 
 


Review 6 Oct 2015
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4920, -3.0223
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of old boiler and hot water tank. Installation of combi boiler, moving radiator.
 
Cost: £2760

"Had to call office x 2 to find out when workmen coming. Despite being told that they would be in touch. Workmen professional, helpful and informative. Very pleasant and keen to educate re-motivation."
 
 
 
 
 
 


Review 30 Sep 2015
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4791, -2.8522
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of boiler.
 
Cost: £2778

"Work was carried out in one day as explained. They worked clean and tidy, no problems giving you a row down as the work was in progress. Delighted with. Service!"
 
 
 
 
Team:
Bruce Muir Colin Chalmers
 
 
 


Review 21 Sep 2015
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4737, -3.0476
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of non vented hot water cylinder and replacement shower. Removal of old hot water and cold water tanks.
 
Cost: £1431

"Delighted with work done as it also alleviated problems with water pressure - all staff that I had contact with were extremely helpful, polite and professional."
 
 
 
 
Team:
Bruce Muir
 
 
 


Review 20 Aug 2015
Recommended by customer in KY9
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.1879, -2.8351
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £182

"Prompt & courteous."
 
 
 
 
Team:
David Scallan
 
 
 


Review 14 Aug 2015
Recommended by customer in DD3
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.4920, -3.0223
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new combi boiler to replace old boiler and water tanks.
 
Cost: £2100

"Work was carried out to a very high standard and finished on time. Very polite and professional. Would highly recommend."
 
 
 
 
Team:
David Scallan
 
 
 


Review 3 Aug 2015
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4727, -3.0353
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair & clean gutters and rhones.
 
Cost: £264

"Work completed as stated."
 
 
 
 
 
 


Review 15 Jun 2015
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4540, -2.9947
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace mixer tap in kitchen. Renew pipe to garden hose and lower position of garden tap.
 
Cost: £163

"I have used this firm for over 20 years and will continue to do so. They are reliable, efficient and trustworthy."
 
 
 
 
Team:
David
 
 
 

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