Rhondda Damp Proofing Ltd

Unit 1, Ynyswen Industrial Estate
Mid Glamorgan

CF42 6EP

51.6665, -3.5239

Problems affecting Buildings

Listed under:  Damp Proofing and Timber Treatment
100% recommended   Rating 9.8/10
10 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 10 reviews since 2016
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very happy with the service. Good value for money, hard working and trustworthy."   more
 
" Found Paul extremely efficient and helpful from the word go- work was all completed within a week and new skirtenboards had been placed and the wall had been replastered which only left me needing to ...."   more
 
" We are delighted with the work carried out and the workforce were very polite, professional and quick with minimal mess or disruption. Throughout all the work which took only 4 days to complete, each ...."   more
 
" The team of men who carried out the work in my home were very well mannered and professional they worked quietly and were consientious workers very clean. i would recommend the firm"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

(First 5
clean 2
Damp 4
disruption 2
Excellent 3
extremely 3
Good 4
hard 2
highly 4
mess 3
minimal 2
pleased 2
polite 2
professional 2
Proofing 3
published 5
recommend 5
reliable 2
Rhondda 2
service 3
standard 3
wall 2
workforce 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 1 Oct 2017
Recommended by customer in CF14
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.4991, -3.1920
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vertical and horizontal damp course for whole downstairs of terraced property. This work including re-rendering and plastering. They also provided new skirting boards and removed radiators/plus etc in order to access the walls.
 
Cost: £5750
 

"Very happy with the service. Good value for money, hard working and trustworthy."
 
 
Team:
Barney and Paul
 
 
 


Review 24 May 2017
Recommended by customer in CF5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.4881, -3.2174
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Had a room in which the paint on the walls would bubble which was due to old black mortar underneath becoming acidified. Installing extractor fans throughout house, tanking on wall and damp course and removing old black mortar from wall.
 
Cost: £5000
 

"Found Paul extremely efficient and helpful from the word go- work was all completed within a week and new skirtenboards had been placed and the wall had been replastered which only left me needing to paint. They were also very tidy and I was left with minimal mess at the end. Very pleased with the work and the guidance on which paint to use for redecoration."
 
 
Team:
Paul, Barney
 
 
 


Review 3 Mar 2017
Recommended by customer in CF14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
51.5043, -3.2259
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The work that was carried out by Rhondda Damp Proofing was to remove the dry rot from our sitting room and replace it with new timbers and flooring.
 
Cost: £5995
 

"We are delighted with the work carried out and the workforce were very polite, professional and quick with minimal mess or disruption. Throughout all the work which took only 4 days to complete, each stage was explained to me clearly and the men worked extremely hard the whole time they were on my property, showing respect at all times.

I would not hesitate to recommend Rhondda Damp Proofing, excellence personified! Well done guys.

Excellent work we are delighted with every stage of the work carried out, highly professional and considerate with a high work rate. Considering the enormity of the job it was completed in 4 days which was amazing. Very professional, excellence personified. Highly recommend them."
 
 
Team:
DIDNT KNOW THEIR NAMES/Rhondda Damp proofing.
 
 
 


Review 12 Nov 2016
Recommended by customer in CF34
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6047, -3.6423
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
work centered on the front room of my end of terraced house,all three walls in the room required hacking back to the stone,all three walls were injected with various chemicals and then tanked. one wall had to have the lower half bricks removed beneath floor level had to be treated cement was renewed and chemicals added to prevent rising damp they were replaced. new scurtain boards put in
 
Cost: £3000
 

"The team of men who carried out the work in my home were very well mannered and professional they worked quietly and were consientious workers very clean. i would recommend the firm"
 
 
 
 


Review 11 Nov 2016
Recommended by customer in CF42
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.6774, -3.5422
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Damp proofing to interior wall
 
Cost: £912
 

"The company sent a surveyor. Confirmed rising damp. Received a quote very promptly. Given a date which was adhered to work was completed in time promised with a minimum of mess and disruption. Workforce were polite and courteous. Very pleased with the professionalism of the company and would highly recommend."
 
 
Team:
Unsure but they were great.
 
 
 


Review 7 Jun 2016
Recommended by customer in CF5
51.4904, -3.2505
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rear of property re-rendered

"Rhondda Damp Proofing were consummate professionals. Carried out the work to an excellent standard - you could not tell the patch from the original render. The work carried out as agreed, for a fair price. (First published 18/12/2014) "
 
 
 
 


Review 7 Jun 2016
Recommended by customer in CF14
51.4996, -3.1843
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Internal & External Damp Proofing

"Hassle free, fast and reliable. Good communication and prompt responses. Work completed quickly and professionally - Thank you ! (First published 05/10/2015)"
 
 
 
 


Review 7 Jun 2016
Recommended by customer in CF23
51.4964, -3.1555
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rear of house rendered and inside damp proofing

"I had the rear of my house rendered and the interior damp proofing done by RDP. They were very reliable and no problem was too difficult. They worked in a timely manner and the work performed by them was extremely good. I would highly recommend this company. (First published 26/11/2015)"
 
 
 
 


Review 7 Jun 2016
Recommended by customer in CF44
51.7216, -3.4715
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remedy of our serious damp problems

"Very good service. The work was done to a good standard. The workmen were pleasant and clean up after themselves. Would recommend to others. (First published 29/11/15)"
 
 
 
 


Review 7 Jun 2016
Recommended by customer in CF72
51.5214, -3.3769
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Damp Proofing

"The work was carried out on the front wall of my late mothers stone built terraced house. The standard of service from the initial survey to completion was first class. The staff involved were knowledgeable and experienced and the end product excellent. (First published 01/04/15)"
 
 
 
 

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