Craftwork (Fife) Ltd

Unit 3 Cardenden Business Court, Gammie Place
Cardenden Lochgelly
Fife
KY5 0DN

56.1445, -3.2589

Property Maintenance

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Builders, Carpenters & Joiners / Carpentry & Joinery, Doors, Double Glazing, Fencing Contractors, Floors / Flooring, Glass / Glazier / Glazing, Kitchens / Kitchen Fitters / Kitchen Installers, Property Maintenance, Windows / Window Fitters
99% recommended   Rating 9.7/10
153 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 153 reviews since 2011
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The first job was to install replacement windows and the front door. The expected start was delayed due to the bad winter weather, but was completed within 5 days once a firm start date was identified...."   more
 
" A first class service from a firm which knows how to provide an excellent product fitted by skilled craftsmen who were polite, professional and knowledgeable. I would have no hesitation in recommendi...."   more
 
" Whole job done with 2 men in under 4 hours.Due to a cancellation, the job was done 2 weeks earlier has expected."   more
 
" Great little family run business . Pleasant , friendly , clean and professional . Very pleased with quality of work . Would recommend them ."   more
 
About Us


Craftwork (Fife) Ltd. is a local business situated in Cardenden and has been operating since 2005. We are a proud member of the Fife Trusted Trader Scheme.

We are based within Cardenden Business Court, which allows us to cover the majority of Fife, Edinburgh and Glasgow, but as we are NorDan accredited installers working further afield is not unheard of.

As a rule, we survey the work needed and supply a free written quotation before any work is started and a written invoice when complete. This allows both parties to keep an accurate written record of what work is done and the cost.

Please feel free to contact us on 01592 501 204 or craftwork.fife.ltd@gmail.com with any queries or questions, as we look forward to hearing from you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 70%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 6
Arrived 9
attention 4
class 7
clean 14
cleaned 7
Colin 6
Craftwork 15
definitely 5
Delighted 6
discussed 5
door 5
efficient 9
efficiently 7
Excellent 28
explained 5
Extremely 5
Fife 5
finish 6
finished 11
friendly 17
future 6
good 20
great 9
happy 9
helpful 9
highly 5
joiners 4
later 4
leaving 5
mess 5
pleasant 12
pleased 14
polite 5
professional 22
quality 5
quickly 5
recommend 22
recommending 5
reliable 6
satisfied 9
service 14
skilled 4
standard 21
team 11
Thank 4
tidied 4
tidy 21
workmanship 9
Workmen 13
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 8 7 6 5 4 3 2 1

Budget:  


Review 11 Apr 2018
Recommended by customer in KY11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
56.0110, -3.4012
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement windows and doors. Repair damaged floor and cover with plywood.
 
Cost: £20000
 

"The first job was to install replacement windows and the front door. The expected start was delayed due to the bad winter weather, but was completed within 5 days once a firm start date was identified. The work was carried out in an agreed sequence which allowed me to continue with my own interests relatively undisturbed. The standard of the work improved the look of the house and has been commented on by neighbours.

The second job was to repair a damaged floor and overlay with plywood. This involved moving the furniture and removing the carpets. This task was undertaken at short notice as a 'fill in' job for the contractor when the bad weather prevented any outside work being done. The removal of the carpets and the repair to the floor was completed on the first day. The laying of the plywood was completed on the second day. The floor now has a more solid feel.

For both jobs the work was carried out cleanly and efficiently, with appropriate explanations and options fully discussed and agreed."
 
 
Team:
Colin and Chris
 
 
 


Review 8 Dec 2017
Recommended by customer in EH49
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.9540, -3.5929
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing old windows with double glazed units in aluminium-clad timber
 
Cost: £5000
 

"A first class service from a firm which knows how to provide an excellent product fitted by skilled craftsmen who were polite, professional and knowledgeable. I would have no hesitation in recommending them in future."
 
 
Team:
Colin and Chris
 
 
 


Review 3 Nov 2017
Recommended by customer in KY2
56.1176, -3.1916
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair a piano stool
6 x Drawer runners.
Strip out mastic seals around windows & doors, inside & outside,clean down & re-seal.
 
Cost: £576

"Whole job done with 2 men in under 4 hours.Due to a cancellation, the job was done 2 weeks earlier has expected."
 
 
 
 
 
 


Review 30 Oct 2017
Recommended by customer in EH55
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.8477, -3.5836
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of two windows with new composite double glazed units
 
Cost: £2500
 

"Great little family run business . Pleasant , friendly , clean and professional .

Very pleased with quality of work . Would recommend them ."
 
 
Team:
Colin ,Chris and Scott
 
 
 


Review 18 Oct 2017
Recommended by customer in Fife
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
50.8909, -2.3255
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
replacement of very large windows with high quality bespoke window units from NOrdan in Norway
 
Cost: £12000
 

"The skilled team of 3 worked very efficiently replacing large and difficult windows. Accurate assessment beforehand allowed precision fitting and finishing to a high standard. All left as clean and tidy as was possible without our doing anything."
 
 
Team:
Colin Brennan and staff
 
 
 


Review 3 Oct 2017
Recommended by customer in KY1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1205, -3.1418
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Replacing one double window in bedroom.
 
Cost: £600

"Arrived on time. Minimum of disruption and had job done quicker than I thought. Tidied up on completion. "
 
 
 
 
Team:
Colin Chris
 
 
 


Review 15 Jun 2017
Recommended by customer in KY8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1954, -3.0614
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip away wall and supply and fit flat copings to top of remaining wall. Form new door step. Remove gutters around garage and replace with new gutters and down pipes. Power wash back garden slabs to remove as much as possible from joints. Supply and repoint all joints and water seal all slabbed area. Supply and fit pvc panel door to summerhouse with new pvc side plates. Remove all rubbish from site.
 
Cost: £2784
 

"Friendly professional and efficient service. Would highly recommend."
 
 
Team:
Colin and Chris
 
 
 


Review 4 May 2017
Recommended by customer in KY1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1206, -3.1426
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bath removed.
Wetroom installed new non - slip floor
tiles removed and gloss white wet wall fitted.
 
Cost: £484

"I am a pensioner who is partially deaf blind. The craft work team made sure I understood when spoken to."
 
 
 
 
 
 


Review 1 Apr 2017
Recommended by customer in KY4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.0843, -3.3799
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Front porch built and fitted
 
Cost: £9200
 

"From start to finish they explained everything that was going on,on a daily basis. They were pleasant and were conscientious about their work. They kept noise down as much as possible. They went out of their way to help.

The finished job was above standard. I would highly recommend this Company."
 
 
Team:
Colin, Patrick, Chris and also Susan
 
 
 


Review 16 Feb 2017
Recommended by customer in KY3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.0591, -3.2304
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new windows in kitchen and bathroom.
 
 
 
 
 


Review 11 Nov 2016
Recommended by customer in EH14
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
55.8922, -3.3284
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of 7 windows and 2 external doors.
 
Cost: £14000

"They visited to take measurements, discussed options, prepared a detailed specification for our approval and placed the order. The components took 16 weeks instead of the expected 8 weeks, which was disappointing however they installed them very efficiently, starting 3 working days after delivery, and completed the work to their usual high standard. "
 
 
 
 
 
 


Review 1 Nov 2016
Recommended by customer in KY9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1913, -2.8137
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting windows and patio doors to include new internet cills and aprons.
 
Cost: £4560

"Very pleased with work under taken. Due care and attention to the house at all times. Everyone involved professional in outlook."
 
 
 
 
 
 


Review 20 Oct 2016
Recommended by customer in KY5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.1364, -3.2574
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 5 Louis OAK doors to inclue new ironmongery. Change skirting facing and door stops to top hall OAK MDE.
 
Cost: £2814

"Very good happy with work and they cleaned up after them."
 
 
 
 
 
 


Review 3 Oct 2016
Recommended by customer in KY8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.1967, -3.0242
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move wall to form larger kitchen, fit new kitchen : plastering walls moving electrics, etc. as required.
 
Cost: £14014

"Everything was hard working and tidy. Very pleased with find result. Would use them again without hesitation."
 
 
 
 
 
 


Review 27 Sep 2016
Recommended by customer in KY8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.2135, -2.9341
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace fascia with upvc and fit new gutter. Fit new cills to Nordan windows and mastic seal frames inside and out. Remove and re-roughcast back of house.
 
Cost: £8436
 
 
 
 


Review 22 Sep 2016
Recommended by customer in KY5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.1364, -3.2574
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shower room, wet wall new showers cabinet, toilet, wash basin, 5 new doors.
 
Cost: £5000

"Very professional work explained before hand. Joiner's plumbers work together to get job finished in the least amount of time and inconvenience. "
 
 
 
 
 
 


Review 24 Aug 2016
Recommended by customer in KY5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1425, -3.2852
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting double glazed window and PVC double garage door, sealing outside windows.
 
 
 
 
 


Review 27 Jun 2016
Recommended by customer in EH4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.9576, -3.2192
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I am having a new AC, a cooker installed. A part of the kitchen had to be pulled out including electrical and gas alteration.
 
Cost: £2316

"Fantastic work. Seamless organization friendly tradesman tidy and they went the extra mile setting on my new door bell. Thank you. "
 
 
 
 
 
 


Review 17 Jun 2016
Recommended by customer in KY2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1346, -3.1920
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New front door and surrounds fitted.
 
Cost: £720

"Great service and outstanding customer service. Owner came to my house for a consultation. Very polite and helpful and not pushy. Had a few follow up calls regarding the job that was to be done. On the day the workmen were punctual and polite. Job well done and clean and tidy. Would highly recommend."
 
 
 
 
 
 


Review 13 Jun 2016
Recommended by customer in KY2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.1125, -3.1720
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement doors.
 
Cost: £2100
 
 
 
 

Back to top

» 8 7 6 5 4 3 2 1