Do It For You - Richard Clarke

1 The Paddock, Top Common, East Runton
Cromer
Norfolk
NR27 9PR

52.9305, 1.2681

Property Maintenance

Listed under:  Carpenters & Joiners / Carpentry & Joinery, Handyman / Handyperson, Painters & Decorators / Painting & Decorating
100% recommended   Rating 9.8/10
40 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 40 reviews since 2009
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The work was carried out as agreeded and the finished job was to my satisfaction."   more
 
" Richard Clarke was easy to talk to, explained what needed to be done and approx cost. The work was completed to a high standard at a reasonable price I would recommend him to my friends. "   more
 
" Work was carried out above and beyond our expectations."   more
 
" A great job- very well thought out, planned and delivered with skill and care-very good attention to detail. I'm very pleased with this work."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 86%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 25%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
arrived 2
best 2
Clarke 6
clean 3
contact 3
easy 3
efficiently 3
Excellent 9
explained 2
friendly 5
friends 2
good 7
great 2
helpful 3
initial 2
neat 2
pleasant 3
pleased 4
polite 6
problems 2
prompt 3
quickly 2
reasonable 3
recommend 3
Richard 11
satisfied 4
standard 4
tidy 2
trustworthy 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 14 Sep 2017
Recommended by customer in NR11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.8467, 1.3119
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace doors in left Space.
 
Cost: £270

"The work was carried out as agreeded and the finished job was to my satisfaction."
 
 
 
 
 
 


Review 12 Sep 2017
Recommended by customer in NR28
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.8172, 1.3807
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To clean and stain all woodwork on a holiday chalet - to include a wooden decking and room extension.
 
Cost: £350

"Richard Clarke was easy to talk to, explained what needed to be done and approx cost. The work was completed to a high standard at a reasonable price I would recommend him to my friends. "
 
 
 
 
 
 


Review 31 Jul 2017
Recommended by customer in NR11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.8467, 1.3119
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To make bespoke wardrobe doors.
 
Cost: £490

"Work was carried out above and beyond our expectations."
 
 
 
 
 
 


Review 30 May 2017
Recommended by customer in NR25
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.9089, 1.0955
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint and erect new fencing- also adding carpentry to enhance the fencing's aesthetic appearance.
 
Cost: £150

"A great job- very well thought out, planned and delivered with skill and care-very good attention to detail. I'm very pleased with this work."
 
 
 
 
 
 


Review 20 Feb 2017
Recommended by customer in NR11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.8997, 1.2105
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting and decorating.
 
Cost: £440

"Work well done."
 
 
 
 
 
 


Review 16 Feb 2017
Recommended by customer in NR28
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.8154, 1.3923
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Redecoration of kitchen / dining room:- Repainting walls and ceiling.
 
Cost: £340

"Richard is very pleasant and carried out the work efficiently with excellent results. Would recommend him."
 
 
 
 
 
 


Review 5 Dec 2016
Recommended by customer in NR27
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.9280, 1.3034
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit two doors.
 
Cost: £125

"Richard was very friendly arrived on time.
Did a good job and I would use him again."
 
 
 
 
 
 


Review 14 Nov 2016
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.8997, 1.2105
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair a verandah.
 
Cost: £150

"Very pleased with the work and the cost was reasonable."
 
 
 
 
 
 


Review 9 Oct 2016
Recommended by customer in NR26
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.9338, 1.1914
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply, fit, paint / varnish internal and external doors. Make good / paint garage doors. Supply and fit plastic fascia boards stain porch.
 
Cost: £3060

"Excellent work. Very friendly. Does best to keep costs to a minimum."
 
 
 
 
 
 


Review 12 May 2016
Recommended by customer in PE11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.7761, -0.1608
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refurnish kitchen,Painting and decorating,laminate flooring.
 
Cost: £2000

"Excellent work and standard,very pleased."
 
 
 
 
 
 

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