Glenclova Property Maintenance

20 Valgreen Court
Dundee

DD4 8XL

56.4801, -2.9369

Property Maintenance

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Carpenters & Joiners / Carpentry & Joinery, Floors / Flooring, Handyman / Handyperson, Kitchens / Kitchen Fitters / Kitchen Installers, Painters & Decorators / Painting & Decorating, Tilers / Tiling / Grouting, Wetrooms / Wetroom Installation
97% recommended   Rating 9.7/10
71 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 71 reviews since 2008
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The work was done efficiently and everything was left clean and tidy. No complaints at all."   more
 
" Excellent standard of work. Kept us informed. Pleasant and helpful. Worked hard-no time wasting. Friendly and obliging. Very pleased with finished results. Asking him to return to do further wor...."   more
 
" Excellent job, done on time with no disruption, surplus and old units disposed off."   more
 
" Excellent experience using Glenclova ! Pete was superb in the communication throughout the job, which was trickier than first thought. The quality of the work was fantastic, and the new kitchen looks ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 81%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 78%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

apprentice 3
certainly 3
class 3
clean 10
cleaned 4
definitely 3
delighted 4
disruption 3
efficient 5
efficiently 5
Excellent 18
experience 3
extremely 3
family 3
finished 4
Friendly 6
friends 4
future 4
Glenclova 8
good 14
great 5
happy 8
helpful 4
Highly 5
kitchen 4
looks 3
Maintenance 6
manner 3
materials 3
mess 3
Pete 3
Peter 19
Pleasant 4
pleased 9
professional 4
property 7
quality 8
recommend 21
result 4
service 4
services 3
standard 16
team 6
tidied 3
tidy 11
trustworthy 4
turned 4
value 4
workmanship 5
workmen 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Budget:  


Review 8 Feb 2018
Recommended by customer in DD2
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4673, -3.0218
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing work tops in kitchen.
 

"The work was done efficiently and everything was left clean and tidy. No complaints at all."
 
 
 
 
Team:
Peter
 
 
 


Review 17 Jan 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4674, -3.0205
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove wood paneling and replace with plasterboard.
Finish and paint walls and ceiling.
Removal of built-in wardrobe and replace with new.
Replace some interior doors.
Fit new smoke alarms.
 

"Excellent standard of work.
Kept us informed.
Pleasant and helpful.
Worked hard-no time wasting.
Friendly and obliging.
Very pleased with finished results.
Asking him to return to do further work in future."
 
 
 
 
Team:
Pfter Ricky
 
 
 


Review 9 Oct 2017
Recommended by customer in DD2
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4553, -3.0237
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Kitchen units including sink & worktops , cooker hood etc.. & tiling.
 
Cost: £1568

"Excellent job, done on time with no disruption, surplus and old units disposed off."
 
 
 
 
 
 


Review 20 Apr 2017
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4596, -2.9994
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ripping out old kitchen, and installing a new one.
 
Cost: £2595

"Excellent experience using Glenclova ! Pete was superb in the communication throughout the job, which was trickier than first thought. The quality of the work was fantastic, and the new kitchen looks great. Really pleased with the job. Would definitely recommend Pete and his team."
 
 
 
 
 
 


Review 3 Jan 2017
Recommended by customer in PH16
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.7461, -3.7775
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renovation of holiday accommodation.
 

"Peter Assenti kept us well informed of progress throughout the project and any issues and extra costs involved.
We are extremely happy with the work that was carried out and would certainly use and recommend Peter to family and friends."
 
 
 
 
 
 


Review 9 Dec 2016
Recommended by customer in DD7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.5006, -2.7460
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete new kitchen, including supply and fitting plus sundry decoration. Fitting doors and various other smaller tasks.



 
Cost: £3160

"This was the third time we have used Glenclova Property Maintenance, and we have been totally satisfied each and every time.



"
 
 
 
 
 
 


Review 6 Dec 2016
Recommended by customer in DD1
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4648, -2.9712
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lay down laminate flooring roughly 10 m2. Adjust doors to fit and fit flushold base.
 
Cost: £370

"Very good value for the away.2nd job for Pete and very pleased with his quality and work ethic.Highly recommend!"
 
 
 
 
 
 


Review 6 Dec 2016
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4584, -2.9984
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
2 rooms and hallway, walls and woodwork on doors and skirting.
 
Cost: £645

"I'm not up to date with modern day charges, but I'm sure it must be quite reasonable - my nephew thought so."
 
 
 
 
 
 


Review 22 Nov 2016
Not Recommended by customer in DD6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.4498, -2.8961
 
 
Satisfaction Ratings
 
Quality 5/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 5/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting a new kitchen... not from flat packs... units built in factory. Wall tiling between units and worktop. Altering under stairs cupboard to fit in fridge.
 
Cost: £2600
 

"Peter seemed a nice friendly chap when we were discussing the work at first.... but the team worked very slowly and once they began to run out of time, he didn't want to discuss anything with us. The electrical work cost us more then we expected as the electrician had to return so many times to connect things.

Two kitchen units were delivered damaged but we were not told about it and they were installed. We would have returned them if we had been told about this. A radiator pipe was damaged during the work and now leaks.

The expensive worktops were poorly cut and the edges are having to be re done by another joiner. The tiling carried out by Peter was well done and looks good. The cupboard alteration was successful.
The job took longer than expected. It looks good because we chose the materials carefully."
 
 
 
 


Review 16 Nov 2016
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 I have known this business: Under 1 year 
56.4766, -3.0271
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various jobs.
 

"All very well done."
 
 
 
 
 
 


Review 24 Oct 2016
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4726, -3.0335
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New door, new handrail, gas boiler box in gas pipes box in door and handrail painted.
 
Cost: £380

"Work done to a high standard and everything cleaned up after."
 
 
 
 
 
 


Review 11 Aug 2016
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.4795, -2.8218
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Work around my entire house, including new floors throughout, skirting, fireplaces, doors, painting throughout, electrics, hardware throughout, light fixtures,repairs , installations to a very high standard.
 
Cost: £4000
 

"Peter handled all my work with knowledge, professionalism and experience and arrived on time when he said he would, and worked through to finish when he said he would. He did work around my entire house, including floors, doors, painting throughout, electrics, hardware, installations to a very high standard. I will be hiring him again to do a kitchen."
 
 
Team:
Peter and his workers.
 
 
 


Review 20 Jul 2016
Recommended by customer in DD3
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4815, -2.9733
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Whole bathroom conversion.
 
Cost: £1746

"Excellent workmanship I would use this man again."
 
 
 
 
 
 


Review 16 Jun 2016
Recommended by customer in DD7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4953, -2.7379
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
- Living room ceiling paint
- Shower re-grout
- Bath sealant renew
 
Cost: £180

"Quality tradesman will definite use again."
 
 
 
 
 
 


Review 2 Jun 2016
Recommended by customer in DD1
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4648, -2.9712
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Total refurbishment of bathroom.
-Installation of wet wall.
-New bath and shower.
-Vanity unit
-Tiling at floor and wall.
 
Cost: £1731

"Very professional and reliable. Peter offered great advice and went above and beyond in getting my bathroom a major lift over. Very pleased and will consult with peter again for any major works."
 
 
 
 
 
 


Review 12 Apr 2016
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4698, -2.8769
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint walls & Wood work in bedroom.
Varnish door & window
Ledge/frames.
Build full size fitted wardrobe with sliding doors.
 

"All the work was carried out efficiently & with minimum disruption.
Any changes which had to be made were discussed at every stage & agreed."
 
 
 
 
 
 


Review 22 Feb 2016
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4768, -2.8872
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted bathroom wash hand basin and vanity unit toilet vanity unit.
 
Cost: £180

"Work was carried out to a high standard."
 
 
 
 
 
 


Review 1 Jul 2015
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Female 
 I haven't used this business before 
56.4750, -2.9226
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new kitchen.
 
Cost: £1250

"Very professional team."
 
 
 
 
 
 


Review 10 Apr 2015
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4760, -2.8546
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various – replacing door handles and hinges; repairing wallpaper mishaps, removing old silicon from worktops and windows and replacing it with new plaster and paint over & hole in a ceiling and sand/vanish a kitchen pulley.
 
Cost: £270

"Peter was first class in all respects. Turned up on time, clean and tidy. Got on with the job in hand without fuss. Very unobtrusive too. No fuss and no mess either as he tidied as he worked. He turned his hand to each of the fifteen tasks with ease and was more than capable of all of them. I’ve kept his business card and will use him again. In short “you can’t beat Pete”."
 
 
 
 
 
 


Review 18 Feb 2015
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.4704, -2.9985
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-configuration of bathroom.
 
Cost: £300

"Well satisfied."
 
 
 
 
 
 

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