Kingdom Maintenance (Fife) Ltd

Spectrum House, Merchant Place, Mitchelston Industrial Estate
Kirkcaldy
Fife
KY1 3NJ

56.1395, -3.1394

Property Maintenance

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Builders, Carpenters & Joiners / Carpentry & Joinery, Cladding, Doors, Double Glazing, Drives / Driveways, Fencing Contractors, Floors / Flooring, Gutter Cleaners / Gutter Cleaning, Gutters / Guttering, Kitchens / Kitchen Fitters / Kitchen Installers, Paths Patios & Paving, Plumbers / Plumbing, Property Maintenance, Roofers / Roofing, Roughcaster, Slaters, Windows / Window Fitters
90% recommended   Rating 9/10
50 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9 /10 Overall Rating 9.0/10
Based on 50 reviews since 2012
 
 
 
Quality 9/10 Quality Rating 9.0
The quality of the work was as expected and agreed

 
Tidy 9.2/10 Tidy Rating 9.2
There was little disruption and the site was left clear and tidy

 
Service 8.9/10 Service Rating 8.9
The team was friendly, helpful, considerate and professional

 
Value 8.7/10 Value Rating 8.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I had to phone for company and ask then to came back and repair the damage they did removing old fittings!! Feel the cost was a bit steep, considering they used the existing down pipe. "   more
 
" KMS made the whole process stress free from start to finish. I was particularly impressed from the first meeting when both the joiner and plumber attended to review the proposed work and made some hel...."   more
 
" Work was completed to my entire satisfaction. The work was carried out efficiently and effectively. Pleasant and polite member of staff."   more
 
" Very pleased with work done and price."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 81%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 95%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 74%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 90%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 96%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 62%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

“Kingdom 2
advised 2
arrived 3
better 2
bit 2
care 2
certainly 2
charges 3
clear 2
competent 2
complaints 2
damage 2
definitely 4
delighted 3
didnt 2
efficient 3
efficiently 2
EXCELLENT 6
Extremely 3
Finished 3
free 2
Friendly 4
friends 3
future 5
gone 2
good 4
Great 4
Happy 8
hard 2
Having 3
helpful 3
impressed 2
joiner 4
Maintenance 4
manner 3
old 3
phone 5
pleased 4
plumber 8
polite 6
professional 8
quote 4
recommend 9
satisfaction 4
SERVICE 7
tidy 4
tradesmen 4
water 3
workman 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 18 Apr 2018
Recommended by customer in KY6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.2105, -3.1881
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £168
 
 
 
 


Review 5 Apr 2017
Not Recommended by customer in KY5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.146776, -3.262917
 
 
Satisfaction Ratings
 
Quality 5/10
The quality of the work was as expected and agreed
Tidy 5/10
There was little disruption and the site was left clear and tidy
Service 6/10
The team was friendly, helpful, considerate and professional
Value 2/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Emergency call out to repair imaged down pipe. Fixed said down pipe using 2 new brackets.

Repair to damage done whilst removing old fixing.
 
Cost: £197

"I had to phone for company and ask then to came back and repair the damage they did removing old fittings!!
Feel the cost was a bit steep, considering they used the existing down pipe. "
 
 
 
 
 
 


Review 24 Jan 2017
Recommended by customer in KY12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.0753, -3.4632
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete refurbishment of kitchen, bathroom, new boiler + all associated works and plastering ceilings.

"KMS made the whole process stress free from start to finish. I was particularly impressed from the first meeting when both the joiner and plumber attended to review the proposed work and made some helpful suggestions for me to consider. KMS swiftly provided a clearly itemised quote for me to review. From there onwards KMS organised the relevant suppliers meetings and co-ordinated the kitchen design. KMS continually communicated with me at all times providing me with peace of mind that the job was being dealt with in a professional manner.
A pre-start meeting was organised a couple of days prior to job commencing allowing the team to get cracking first thing on day one. The team communicated with me on a daily basis and any minor queries were answered a.s.a.p. At completion the house was left tidy and I received clear instructions on use/maintenance. Apart from one very minor item it was completed snag free!
The workmanship and finish of all the trades is to a very, very high standard and it was obvious that all the tradesmen took pride and care in their work.
I intend to use KMS again and have already recommend them others.


"
 
 
Team:
Danny, Gavin & Raymond.
 
 
 


Review 13 Dec 2016
Recommended by customer in KY4
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.1396, -3.3770
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace 2 pieces of dry verge which had fallen from edge of roof.
 
Cost: £242

"Work was completed to my entire satisfaction. The work was carried out efficiently and effectively. Pleasant and polite member of staff."
 
 
 
 
Team:
Raymond
 
 
 


Review 8 Dec 2016
Recommended by customer in KY6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1951, -3.1937
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To fix downpipe to gutter and fix to wall properly.
 
Cost: £54

"Very pleased with work done and price."
 
 
 
 
 
 


Review 25 Nov 2016
Recommended by customer in KY6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.1936, -3.1885
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refelt part of roof and fix new tiles. Remove moss from roof.
 
Cost: £882

"Happy with work so far but cant say anymore as not had any rain since job completed. "
 
 
 
 
 
 


Review 30 Oct 2016
Recommended by customer in KY7
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1815, -3.1583
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Taps replaced in bathroom.
 
Cost: £60

"I am 92, window, & slightly disabled and so very glad I move discovered enough maintenance! The 2 plumbers who carried out my repair were excellent in manner and workmanship and if your other tradesmen are the same you have chosen well. I will certainly be using your firm in future and so will my friends."
 
 
 
 
 
 


Review 18 Sep 2016
Not Recommended by customer in KY3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0723, -3.1786
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 2/10
The team was friendly, helpful, considerate and professional
Value 4/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To investigate a shower which did not work properly. The plumber did diagnose the problem - impurities in the filter, which was rectifier
 
Cost: £60

"The plumber was supposed to come at 8.30 am. At 10.00 as he still hadn't appeared we phoned. They apologised and he come at 3.30 approx. We don't know what current plumbing charges are but we think £60 was excessive for the amount of work. We have no complaints with the plumber."
 
 
 
 
 
 


Review 11 Aug 2016
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0351, -3.4177
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to leak in toilet replacement of old pipe.
 

"The plumber was very efficient very approachable and completed the job in a helpful manner."
 
 
 
 
 
 


Review 20 Jul 2016
Recommended by customer in KY1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
56.1664, -3.1522
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace existing shower with wet wall, shower etc.
 
Cost: £2165

"Great job done. Have used them twice now and would use again staff great. Have recommended them to someone else."
 
 
 
 
 
 


Review 27 Jun 2016
Recommended by customer in KY6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1986, -3.1805
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Outside Tap
 
Cost: £133

"Finished to my satisfaction workman tided up before he left very pleased."
 
 
 
 
 
 


Review 24 Jun 2016
Recommended by customer in KY3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
56.0661, -3.2205
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Removing grass laying slabs.
 
Cost: £3117
 
 
 
 


Review 3 Jun 2016
Recommended by customer in KY4
56.1396, -3.3770
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renewal of end section of facia boards in three places. Painting/under coating of whole property(fascias and soffits).
 
Cost: £14

"I was very impressed by the quality of the joinery and painting skills provided by the tradesmen who were pleasant and professional throughout the job."
 
 
 
 
Team:
Adam Peter Craig
 
 
 


Review 28 Apr 2016
Recommended by customer in KY6
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.1973, -3.2024
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lift and relay slabs in patio.
 
Cost: £726

"Workman arrived on time agreed, and completed job and tidied garden."
 
 
 
 
 
 


Review 5 Apr 2016
Not Recommended by customer in KY7
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.2075, -3.1665
 
 
Satisfaction Ratings
 
Quality 0/10
The quality of the work was as expected and agreed
Tidy 0/10
There was little disruption and the site was left clear and tidy
Service 0/10
The team was friendly, helpful, considerate and professional
Value 0/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bad water damage in cupboard when phoned I specifically asked for a free quote, no mention of any "call out fee': was told it was condensation from the pipes. It was actually a burst pipe behind the wall, to which they never even investigated.
 
Cost: £36

"I shall not be paying this charge as asked for a free quote and was no mention of a fee. Also, there was a burst pipe that two "professional" plumbers did not notice."
 
 
 
 
 
 


Review 24 Mar 2016
Recommended by customer in KY6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.1996, -3.2180
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renewed 15m. Lead to two chimney. Pointed chimneys and top of flue. Cleaned gutters. Installed 5 new birds nests. Resealed raggle of flat roof.
 
Cost: £1263
 
 
 
 


Review 9 Mar 2016
Recommended by customer in KY4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.113916, -3.345469
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted a heat shower.
 

"Friendly staff on telephone and workman was very nice and polite and explained about my old shower. I have no hesitation in recommending this company."
 
 
 
 
 
 


Review 19 Feb 2016
Recommended by customer in KY7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1813, -3.1598
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Check toilet – cracked clay in toilet. Check washing machine (burning smell). No work carried out.
 
Cost: £36

"On the first occasion – no work was necessary. On the 2nd occasion the plumber advised me that an electrician was needed to carry out the work."
 
 
 
 
 
 


Review 1 Jan 2016
Recommended by customer in KY11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0531, -3.4087
 
 
Satisfaction Ratings
 
Quality 2/10
The quality of the work was as expected and agreed
Tidy 5/10
There was little disruption and the site was left clear and tidy
Service 2/10
The team was friendly, helpful, considerate and professional
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Several small jobs, removal two wash hand basins and replaced with vanity units with new basins, taps and waste. Mirror cabinet fitted to wall. Kitchen tap fitted. New shower unit fitted.
 
Cost: £715

"When workmen left was very happy with everything however the following morning there was a water stain on ceiling below where one vanity unit had been fitted. I phoned and plumber came promptly and told that it was an over spill from pipes when old sink was removed. This shouldn’t have happened if better care had been taken. Had to phone twice more to arrange for a painter to come and paint the ceiling. He was very professional and friendly and did a great job, pity about the leak other wise I’d be delighted."
 
 
 
 
 
 


Review 18 Dec 2015
Recommended by customer in KY2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1140, -3.1889
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1292

"On time, courteous, tidy, knowledgeable."
 
 
 
 
 
 

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