Ark Home Solutions

89 Cozens-Hardy Road
Norwich
Norfolk
NR7 8QG

52.6600, 1.3197

Property Maintenance

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Bedrooms / Bedroom Fitters, Carpenters & Joiners / Carpentry & Joinery, Kitchens / Kitchen Fitters / Kitchen Installers, Plumbers / Plumbing, Tilers / Tiling / Grouting
100% recommended   Rating 9.8/10
53 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 53 reviews since 2016
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Helpful service and advice Careful worker Have used before I recommend"   more
 
" Brilliant service, friendly, excellent workmanship. Have used a few times before. Very satisfied, will use again. "   more
 
" We have used Rabin at Ark solutions previously and would not hesitate to call him again and definitely recommend. "   more
 
" Robin Bloom field was efficient tidy and did all repairs as necessary competent workmanship. Work completed in time estimated. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 92%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 91%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 76%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 2
advice 3
Ark 4
Arrived 3
attention 2
attitude 2
Bloomfield 2
budget 2
clean 5
complaints 2
courteous 2
definitely 2
Delighted 2
design 2
detail 2
disruption 2
efficient 4
efficiently 2
exactly 2
excellent 11
Explained 2
fair 2
finish 3
friendly 5
friends 2
future 3
good 8
great 4
happy 3
hard 2
Highly 4
knowledgeable 3
pleasant 3
pleased 8
polite 3
problem 3
professional 6
prompt 3
quality 7
recommend 11
recommended 5
reliable 3
Robin 15
satisfied 3
service 6
standard 7
tidy 16
trustworthy 3
wanted 3
workmanship 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Mar 2019
Recommended by customer in NR1
52.6182, 1.3006
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New kitchen sink and taps.
Adjustment to pipes from washing machine.
Fix leak and pipe connected to boiler.
 
Cost: £310

"Helpful service and advice
Careful worker
Have used before I recommend"
 
 
 
 
 
 


Review 5 Mar 2019
Recommended by customer in NR5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6505, 1.2255
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace door with more security, replace interior door handles and locks.
 
Cost: £1124

"Brilliant service, friendly, excellent workmanship. Have used a few times before.
Very satisfied, will use again. "
 
 
 
 
 
 


Review 17 Jan 2019
Recommended by customer in NR13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.6490, 1.3673
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new mixer tap to utility sink.
Labour only - parts supplied by us.
 
Cost: £80

"We have used Rabin at Ark solutions previously and would not hesitate to call him again and definitely recommend. "
 
 
 
 
 
 


Review 9 Jan 2019
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.6608, 1.3181
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remedial work to bathroom as original plumber failed to complete in a workman like manner.
 
Cost: £1500

"Robin Bloom field was efficient tidy and did all repairs as necessary competent workmanship. Work completed in time estimated. "
 
 
 
 
Team:
Robin
 
 
 


Review 3 Jan 2019
Recommended by customer in NR15
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5364, 1.2569
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete refurbishment of cloakroom, including new sanitary wave and pavelling, boxing-in and tiling
 
Cost: £1975

"Arrived on time everyday. Work is exactly as instructed, design ability excellent.
Work carried out efficiently and professionally to a high standard with attention to detail.
Highly recommended."
 
 
 
 
 
 


Review 28 Aug 2018
Recommended by customer in NR3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.6506, 1.2900
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New kitchen tap and toilet system part replacement to stop leaks.
 
Cost: £149

"We had a quick response, efficient job done well, neat and tidy. Trust worthy. "
 
 
 
 
 
 


Review 21 Jun 2018
Recommended by customer in NR9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5944, 1.1710
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To remove and replace 14 internal doors. He sourced all materials and arranged for old doors to be taken away, fitted necessary furniture to doors.
 
Cost: £2000

"Robin completed the job in a thorough and tidy way. He kept disruption to a minimum, and we felt immediately at ease with him and comfortable with him moving around out home. The work took slightly
longer than anticipated but he kept us informed at all times. "
 
 
 
 
Team:
Robin Bloomfil Ld
 
 
 


Review 26 Apr 2018
Recommended by customer in NR9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.5962, 1.1738
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Recover 5 internal old doors.
Hang 5 new internal doors with customer provided furniture.
Take away old doors.
 
Cost: £330
 
 
Team:
Robin
 
 
 


Review 23 Apr 2018
Recommended by customer in NR1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6182, 1.3006
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiled the kitchen.
 
Cost: £300

"Very pleasant tiles.
Very considerate.
Very tidy.
Very pleased with work."
 
 
 
 
Team:
Robin Bloomfield
 
 
 


Review 5 Apr 2018
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.6296, 1.3102
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
One family bathroom installation.
One ensuite from scratch.
 

"Massive job.
Medium disrupt meticulous about detail."
 
 
 
 
Team:
Robin Kyle
 
 
 


Review 29 Mar 2018
Recommended by customer in NR3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
52.6490, 1.2915
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted new kitchen.
 
Cost: £2700

"Very friendly guy who knows this trades inside out.
Would recommend him to anyone."
 
 
 
 
 
 


Review 14 Nov 2017
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.6902, 1.1989
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete refit of bathroom including equipment and tiling last year.
This year floor tiling in utility room.
 
Cost: £550

"Robin Bloomfield works on his own and has done an excellent job. Would recommend him to anyone. The name of the company is in Ark Home solutions. "
 
 
 
 
 
 


Review 15 Sep 2017
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.6833, 1.2001
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bay window curtain tracks fixed to ceiling.
 
Cost: £130

"Very polite and knowledgeable. Asked how we wanted finished product to look and advised how to achieve this. Very clean and tidy when left. "
 
 
 
 
Team:
Robin
 
 
 


Review 31 Aug 2017
Recommended by customer in NR7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6551, 1.3058
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fence repair and laying of artificial glass. Stripping and tiling bathroom and stripping and replacing bathroom floor.
 

"Excellent quality of work, completed on time and withing budget for both jobs booked for professional and hard working. I would highly recommended."
 
 
 
 
Team:
Robin Bloomfeld
 
 
 


Review 24 Aug 2017
Recommended by customer in NR7
52.6394, 1.3640
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new bathroom. Remove old bath, shower, toiler, wash basin, tiles and flooring. Fitting new bath, shower, toilet and wash basin tiling and fitting new vinyl flooring.
 
Cost: £2016

"Ark did a really professional job and provided good advice. The work undertaken was done to a high quality standard. Throughout the period of the work, Ark was tidy and cleared up any mess.
"
 
 
 
 
 
 


Review 9 Aug 2017
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.6014, 1.2398
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply grout and tile cement fit kitchen tiles.
 
Cost: £570

"Robin was on time and very tidy and done an excellent job.
Would recommend him to my friends would have him do other tiling jobs."
 
 
 
 
 
 


Review 24 Jul 2017
Recommended by customer in NR18
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.5717, 1.1106
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New toilet cistern double check valve pipe work and fittings 2 isolation valves anti-vacuum basin trap 6 hours and 10 minutes labor (charged 7 hrs).
 
Cost: £210

"Explained all work clearly gave estimate only when requested."
 
 
 
 
Team:
Robin Bloomfield
 
 
 


Review 17 Jul 2017
Recommended by customer
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen and bathroom plumbing and upgrade.
 
Cost: £600

"Easy to work with, tidy, pleasant, got the job done as described.
Had a minor issue after completion, but came straight back and fixed it."
 
 
 
 
 
 


Review 29 Jun 2017
Recommended by customer in NR6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.6659, 1.2886
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
-Fit new taps in en-suite and kitchen.
-Fit waste disposal unit in kitchen.
-Replace and fit new kitchen sink.
-New bath panels fitted.
 
Cost: £990

"Excellent service all round! Robin was prompt, efficient, tidy and did a first rate job throughout. We recommend him to anyone looking for a similar type of service and expertise. Thanks for a great job! "
 
 
 
 
 
 


Review 9 Jun 2017
Recommended by customer in NR3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6450, 1.2935
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Leaking run off bath pipe.

Ark Home Solutions.
 

"Excellent! came when they said they would. Tried to help out by popping over in less than an hour of me calling.

Arranged to come back and fix problem.

Repaired pipe, put in new wooden cover and cleaned up after. I wouldn't hesitate in using again and recommending the service to others. "
 
 
 
 
Team:
Robin
 
 
 

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