Jeakins Removals Ltd

Charles House, Denbigh Road, Laindon
BASILDON
Essex
SS15 6PY
51.5691, 0.4209

Removers

www.jeakins-removals.co.uk

info@jeakins-removals.co.uk

01268 414 979

01268 414 443

Listed under: Removers - Domestic

99% recommended: 9.6/10
936 reviews since 2007

Satisfaction Ratings

Overall Rating		9.6/10

Packing & Handling		9.5/10

Collection & delivery		9.7/10

Service		9.8/10

Value		9.5/10



Code of Practice

Code of practice	90%

Description	98%

Loss or damage	91%

Claims timing	79%

Cancellation	85%

Protection options	89%

Claims procedure	77%

Recent Reviews

" Happy friendly and very hardworking team. A tough job carried out with great speed and dedication." more

" We are very pleased with the work carried out by Barry & Malcolm. The move went very were but I think we have exhausted them both. Our great thanks to...." more

" Fantastic!" more

" 4th time we have moved Jeakins. There is a reason we keep using them. Excellence." more

About Us (Information provided by the businesses)

Businesses: login to your control panel to add this information

Legal Name: Jeakins Removals Ltd. Limited Company.

SUMMARY OF ALL REVIEWS

Reviews by Month
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Reviews that match your Budget (click to filter these reviews below)

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REVIEWS LISTED BELOW
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Review 16 May 2012 Recommended by customer in Brampton, CA8 54.9417, -2.7279 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077	Cost: £1075

Satisfaction Ratings

Overall Rating

9/10

Show All


Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		9/10
Our property was collected and delivered as agreed

Service		9/10
The staff were presentable punctual and polite

Value		9/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Review 16 May 2012 Recommended by customer in Cambridge, CB21 52.1436, 0.3457 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings

Overall Rating

10/10

Show All


Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Review 14 May 2012 Recommended by customer in Rugby, CV22 52.3577, -1.2836 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077	Cost: £1500

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		8/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Review 11 May 2012 Recommended by customer in Ipswich, IP7 52.0394, 0.9568 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings

Overall Rating

9.3/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		7/10
The firm's charges are reasonable for the work involved

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Review 10 May 2012 Recommended by customer 0, 0 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077	Cost: £535

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		9/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Happy friendly and very hardworking team. A tough job carried out with great speed and dedication."

Review 10 May 2012 Recommended by customer in Devizes, SN10 51.3487, -1.9839 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Review 10 May 2012 Recommended by customer in Grays, RM16 51.5117, 0.3709 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077	Cost: £774

Satisfaction Ratings

Overall Rating

8/10

Show All


Packing & Handling		7/10
The firm took care in packing and handling our property

Collection & delivery		8/10
Our property was collected and delivered as agreed

Service		9/10
The staff were presentable punctual and polite

Value		8/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Review 9 May 2012 Recommended by customer in Leigh-on-Sea, SS9 51.5394, 0.6640 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077	Cost: £505

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"We are very pleased with the work carried out by Barry & Malcolm. The move went very were but I think we have exhausted them both. Our great thanks to both of them."

Review 6 May 2012 Recommended by customer in Billericay, CM11 51.6087, 0.4294 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings

Overall Rating

10/10

Show All


Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

"Fantastic!"

Review 4 May 2012 Recommended by customer in Henley-on-Thames, RG9 51.5496, -0.9017 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077	Cost: £500

Satisfaction Ratings

Overall Rating

10/10

Show All


Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"4th time we have moved Jeakins. There is a reason we keep using them. Excellence."

Review 4 May 2012 Recommended by customer in Canvey Island, SS8 51.5128, 0.5901 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Brilliant service."

Review 4 May 2012 Recommended by customer in Ashford, TN24 51.1448, 0.9086 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077	Cost: £1380

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Absolutely fantastic guys! Very helpful went above and beyond to make our move as stress free as possible."

Review 4 May 2012 Recommended by customer in Benfleet, SS7 51.5692, 0.5493 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077	Cost: £960

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Excellent service, thanks you. The men were very polite & friendly & made the move very easy. We were very pleased. Thanks."

Review 4 May 2012 Recommended by customer in Chelmsford, CM3 51.7744, 0.6040 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077	Cost: £425

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Review 4 May 2012 Not Recommended by customer in Chelmsford, CM3 51.7170, 0.5708 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077	Cost: £850

Satisfaction Ratings

Overall Rating

7/10

Show All


Packing & Handling		4/10
The firm took care in packing and handling our property

Collection & delivery		8/10
Our property was collected and delivered as agreed

Service		7/10
The staff were presentable punctual and polite

Value		9/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"We have an outstanding claim for three items damaged which we hope is in the process of being settled. "

Review 1 May 2012 Recommended by customer in Upminster, RM14 51.5492, 0.2549 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Staff extremely courteous and helpful. Would highly recommend."

Review 1 May 2012 Recommended by customer in Chelmsford, CM3 51.6389, 0.6069 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Customer Review

Review 30 Apr 2012 Recommended by customer in Brentwood, CM15 51.6253, 0.3161 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Absolutely wonderful removal men who worked incredibly hard & were very courteous and helpful under extreme weather condition."

Review 30 Apr 2012 Recommended by customer in Corsham, SN13 51.4197, -2.1778 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077	Cost: £2200

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"We got to a team as promised. Very pleased and happy with everything. Would definitely recommend your firm."

Review 23 Apr 2012 Recommended by customer in Rochford, SS4 51.5907, 0.6956 business Jeakins Removals Ltd http://www.referenceline.com/removers-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings

Overall Rating

10/10

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Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The whole day went with no problems and the guys were excellent."

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