S & B Removals

412 Glasgow Road
Clydebank
Dunbartonshire
G81 1PW

55.8936, -4.3933

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.8/10
282 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 282 reviews since 2012
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I had excellent service from S & B Removals. It was a fair price and the team were outstanding."   more
 
" S&B Removals have moved us on two occasions and on both they have provided a first class customer service. From the operative who assessed the move, the office staff to delivery operatives on the move...."   more
 
" The men who moved us were good humoured and very helpful going out of their way to place items where we wanted them in our new home. We were very impressed with how quickly and efficiently they comple...."   more
 
" Excellent highly professional team. Hard working and courteous. First class experience. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 96%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 93%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 83%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 94%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 14
arrived 29
boxes 19
care 19
careful 12
courteous 19
definitely 22
delighted 12
delivered 14
despite 12
easy 13
efficient 58
efficiently 16
excellent 56
experience 18
extremely 20
family 13
fantastic 21
fast 14
finish 16
free 15
friendly 68
friends 18
furniture 20
Glasgow 12
good 35
great 44
guys 49
happy 13
Hard 25
help 13
helpful 66
highly 39
impressed 13
packed 12
pleasant 19
polite 34
professional 55
quickly 23
recommend 93
recommended 19
removal 73
Removals 55
S&B 46
service 86
stressful 31
team 59
thank 23
Thanks 22
van 19
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 18 Mar 2019
Recommended by customer in G12
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.8860, -4.3056
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from detached 3 bedroom house to city centre converted Victorian house ( 1 floor up)
 
Cost: £560

"I had excellent service from S & B Removals. It was a fair price and the team were outstanding."
 
 
 
 
 
 


Review 11 Mar 2019
Recommended by customer in G61
55.9311, -4.3158
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"S&B Removals have moved us on two occasions and on both they have provided a first class customer service. From the operative who assessed the move, the office staff to delivery operatives on the move days, they were first class and very professional. Following our first move I recommended S&B Removers to friends who subsequently used them, who then recommended them on. I will do so again after our most recent move.
Excellent company to engage. "
 
 
 
 
 
 


Review 25 Feb 2019
Recommended by customer in G13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.8927, -4.3601
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3 bedroom house to smaller house about 15 minutes away. Complete contents of house to move plus garden table & chairs - plants -lawn mower etc.
 
Cost: £660
 

"The men who moved us were good humoured and very helpful going out of their way to place items where we wanted them in our new home. We were very impressed with how quickly and efficiently they completed the move as there was a lot of furniture & a large number of boxes. I would recommend e d the company without any hesitation"
 
 

Members of The British Association of Removers
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 5 Feb 2019
Recommended by customer in G43
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.8198, -4.2719
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Over 2000 records. Basement flat below ground level.
 
Cost: £570

"Excellent highly professional team. Hard working and courteous. First class experience. "
 
 
 
 
 
 


Review 31 Jan 2019
Recommended by customer in G61
 My Age: 40 - 49 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
55.9318, -4.3379
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was very efficient with the house cleared within 3 hours.
 
Cost: £530

"Couldn't rate S and B removals in Clydebank highly enough. The company explain the charges/cost very clearly.
Plus when the day arrived they cleared and delivered our furniture etc in an efficient manner. "
 
 
 
 
Team:
John Two Others
 
 
 


Review 17 Dec 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.4908, -2.8282
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved out of flat in Glasgow on 30 any household goods stored by company until 22 October 2018. Delivered to new home in Tayside on 22. Oct. Delivery included many books and crockery, and large pictures.
 
Cost: £2467

"The teams involved in the removal included some who had been involved in the removal to Glasgow 4 years before. All the men were good - natured, hard-working and took great care to put the goods in the correct location within the property. If unsure, they asked for directions. It is indicative of their packing skills and their attention to detail that nothing was damaged or broken, including some tiny glass ornaments. I could not praise them highly enough. "
 
 
 
 
Team:
Stevie Stevie Gary
 
 
 


Review 2 Nov 2018
Recommended by customer in G13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
55.8930, -4.3216
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had two moves over 4 weeks, with items moved into storage in the interim period. Both moves were handled professionally and with great customer services.
 
Cost: £1000

"I would have no hesitation in recommending S and B, they are always excellent and go above and beyond. This is the 3/4 the time I have used them and have recommended them to family and friends.
An excellent team. "
 
 
 
 
Team:
Stephen Fraser Julie
 
 
 


Review 23 Oct 2018
Recommended by customer in G69
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.8981, -4.1071
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were very impressed with the service during our move on the 5th October. Team were punctual and worked well together.
 
Cost: £400

"We would strongly recommend S & B Removers. John and his team did a great job.
My daughter is moving house spring 2019 and I have no hesitation in recommending S & B Removals"
 
 
 
 
Team:
John Nicky Scott
 
 
 


Review 3 Oct 2018
Recommended by customer in G76
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.7905, -4.2891
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving home from first floor flat to house.
 
Cost: £520
 

"We highly recommend S&B Removers. All staff members we dealt with were lovely, as well as being polite, punctual and informative, from the initial quote, through to picking up packing boxes at the depot, to the three-man removal team on the day."
 
 

One of our fleet and our drivers
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 20 Sep 2018
Recommended by customer in G61
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
55.9181, -4.3317
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very smooth fantastic team worked quickly and efficiently.
 
Cost: £768

"I would strongly and have recommended S & B Removers great team had working professional, exceeded my expectations - Did extra timing for me as a female moving on her own. "
 
 
 
 
 
 


Review 18 Sep 2018
Recommended by customer in G42
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.8278, -4.2555
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Second floor flat moving to another 2nd floor flat, up a spiral staircase.
 
Cost: £480

"John and his team carried out an outstanding job moving our stuff from one flat to the other. Every box was put in the allocated room with speed care and efficiency. We would not have coped with the move without S and B Removals!"
 
 
 
 
Team:
John Gary Steven Steven
 
 
 


Review 20 Aug 2018
Recommended by customer in G41
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
55.8264, -4.2885
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bed first floor tenement to a 2 bed second floor new build and really
 
Cost: £480
 

"Moving home can be stressful but S&B took all that away. The 3 guys were prompt and got on with a very tough and manually tiring job without moaning or hesitation.

Would definitely use again and recommended

Thanks

Jen"
 
 

One of our fleet and our drivers.
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Davie, Gary and Jack I think
 
 
 


Review 3 Aug 2018
Recommended by customer in GI3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very straight forward, plenty of staff to help.
Moved out and in on same day.
Fast, efficient, funny, ran like clockwork. Good banter to help with stress. Fabulous company.
 
Cost: £480

"The staff were fantastic from the word go and plenty of hands to help.
Joe and Dougie were the 2 main removal men for our move and they were brilliant. For such a stressful time they eliminated any hassle and fears and got the job done at both ends so smoothly. Definitely the best 500 spent. "
 
 
 
 
Team:
Joe Dougi
 
 
 


Review 9 Jul 2018
Recommended by customer in KA9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.4959, -4.6153
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from mid-terraced house.
Elevated position, lots of stairs and garden items to be removed via a lane rather than the garden.
Very large sofa was carefully manouevred into large in new house.
 
Cost: £280

"S & B Removals did a complicated move last year Glasgow to Glasgow Prestwick.
We went back this year to them because we were very pleased with the service we received."
 
 
 
 
 
 


Review 20 Jun 2018
Recommended by customer in G72
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.8144, -4.1312
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My mum was relocating due to the recent loss of my dad. I needed to find a company who would provide an efficient service and who removed any element of stress from my mum who had no previous experience of having had to organise a removal. We required removal from the old house to the new house with 7 weeks storage in-between.

"We are delighted with the service provided by the team at S&B Removals. From initial visit, subsequent quote through to actual delivery of service, I cannot fault any aspect. We got a few comparable quotes as you would expect and although not the cheapest, S&B made the best impression and led us to believe we would be in safe hands.

We were not wrong, the girls in the office were super helpful and answered all of my questions in a polite and professional way (I asked quite a few questions!) and any requested information was promptly provided.

On the day of the removal, the team arrived and got straight to work, the care they took with our possessions was clear to see and they cleared the house carefully and methodically. S&B helpfully offer a storage service which we utilised. The crates were then delivered to the new address as arranged and again, the professionalism and respect shown by the team were clearly evident.

I would recommend S&B Removals for anyone who is looking for a safe, professional pair of hands to manage their move.

Great job!

"
 
 

One of our fleet and our drivers
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Everyone involved.
 
 
 


Review 16 Jun 2018
Recommended by customer in G65
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.9822, -4.0545
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Long driveway and had to carry everything up it.
 
Cost: £1200

"Great service from start to finish.
Furniture stored for 10 weeks.
Then another move from my partners flat."
 
 
 
 
 
 


Review 1 Jun 2018
Recommended by customer in G41
55.8278, -4.2880
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move within Glasgow included some antique, fragile furniture. 2 bedroom household.
 
Cost: £480

"Absolutely fantastic service. Dedicated, honest and careful. Would absolutely recommend and use again. Thank you!"
 
 
 
 
 
 


Review 18 Apr 2018
Recommended by customer in PA1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.8424, -4.4160
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Office move
 
Cost: £600
 

"We had and office move from Glasgow to Paisley which contained several large book cases, 4 very large cabinets (dismantled), glass table tops, multiple cupboards, several desks, and more than 50 boxes and assorted items. The S&B team arrived early. All items were calmly and quickly removed and taken to our new location where there were additional people waiting to assist with the removal. Our experience with S&B from my first enquiry (contact was made in less than 30 minutes), the quotation visit, to the actual completion of the removal was completely positive and stress free. Our company would highly recommend S&B Removals Ltd."
 
 

One of our updated fleet and our drivers
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 29 Mar 2018
Recommended by customer in G41

 I'm: Female 

 I have known this business: Under 1 year 
55.8283, -4.2779
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
moving furniture and belongings from Glasgow to Ayr
 
Cost: £420
 

"very easy to book and quick to confirm. The team moving the furniture/boxes/electrical items were friendly, fast and efficient and made me feel much more relaxed on what could have been a very stressful day."
 
 

One of our fleet and our drivers
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 14 Mar 2018
Recommended by customer in G61
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.9264, -4.3311
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A basic move from one property to another.
 
Cost: £520

"The guys done a great job."
 
 
 
 
 
 

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