Squab Group - Removals

Squab Hall, Harbury Lane Bishops Tachbrook
Leamington Spa
Warwickshire
CV33 9QB

52.2540, -1.5282

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
852 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6/10 Overall Rating 9.6/10
Based on 852 reviews since 2007
 
 
 
Sales & Support
9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery
9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The team were professional, friendly good sprinted and entertaining. They got straight on with the job and were great. "   more
 
" No problem to you!! happy polite team. Made a very stressful move easier for me!"   more
 
" Whilst we knew there would be a large cost to the move we did get a competitor quote, Squab were cheaper, we believe this was due to the better capacity and capability of your vehicles. We heaving ...."   more
 
" The two men who moved our stuff were brilliant. Johnny was very helpful and we benefitted from his huge experience of moving people. They were both good humoured and very hard working. We really app...."   more
 
About Us


Squab Group is a family run removals business.

We pride ourselves in the professionalism of the service we offer you whilst maintaining a high level of customer service due to our family run approach.

We can offer you local, national or international removals as well as providing high quality storage facilties at our depot in Warwickshire.

We look forward to hearing from you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 95%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 23
arrived 32
belongings 25
best 22
better 20
boxes 29
brilliant 45
Britannia 45
care 47
careful 31
class 22
courteous 64
crew 42
damage 19
Definitely 36
efficient 103
efficiently 21
excellent 181
experience 30
extremely 55
family 18
fantastic 47
fault 22
finish 22
free 26
friendly 127
friends 28
furniture 26
good 90
great 68
happy 53
hard 48
helped 18
helpful 147
highly 47
packing 51
pleased 42
polite 111
professional 115
really 41
recommend 132
removal 96
service 245
Squab 159
stress 45
stressful 46
team 139
Thank 65
Thanks 38
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  

Review 24 May 2017
Recommended by customer in CV8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.3741, -1.4044
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Complete pack and removal to storage of 2 bed family house.
 
Cost: £750

"The team were professional, friendly good sprinted
and entertaining. They got straight on with the job and were great. "
 
 
 
 
Team:
Mick Sam
 
 
 


Review 15 May 2017
Recommended by customer in CV32
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3085, -1.5209
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £2892
 
 
Team:
Williams Heath Timlin Mik
 
 
 


Review 8 May 2017
Recommended by customer in CV5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.4107, -1.5672
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Needed to move large mobility scooter and heavy Belfast sink.
 

"No problem to you!! happy polite team. Made a very stressful move easier for me!"
 
 
 
 
 
 


Review 8 May 2017
Recommended by customer in PL31
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.4763, -4.7139
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving 200+ miles away proved a challenge in coordinating and fixing 4 days (Day 1 loading, Day 2 completion and travel, Day 3 unloading and Day 4 return). This affected our completion date. Chandeliers x 5 were planned, measured and factored into the logistical and care of transport.
 
Cost: £1837

"Whilst we knew there would be a large cost to the move we did get a competitor quote, Squab were cheaper, we believe this was due to the better capacity and capability of your vehicles.

We heaving prepared our packing and this helped on the stressful day of the move. It was nice to be told on the loading and completion days to let us (squab) do it. Mick, Chris and Paul (loading day) were excellent, friendly and efficient. They worked with the neighbours at both ends of the journey, further de-stressing. Overall a job very well done. Thank you."
 
 
 
 
Team:
Mick Chris
 
 
 


Review 4 May 2017
Recommended by customer in NR34
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.4937, 1.6078
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Long distance move, lots of boxes.
 
Cost: £1750

"The two men who moved our stuff were brilliant. Johnny was very helpful and we benefitted from his huge experience of moving people. They were both good humoured and very hard working.
We really appreciated their care and professionalism."
 
 
 
 
Team:
Johny Chris
 
 
 


Review 4 May 2017
Recommended by customer in CV35
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.3124, -1.5788
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Excellent packing and removal.
 
Cost: £1220

"Would recommend."
 
 
 
 
Team:
Paul Sdam
 
 
 


Review 3 May 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4575, -3.0622
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Straight forward, through builders and tradesman were still at the property, they dealt with the conditions with removable calm and efficiency.
 
Cost: £2121
 
 
Team:
Paul
 
 
 


Review 2 May 2017
Recommended by customer in NN11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.2721, -1.1657
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Made from 4 bed detached across Tan to 5 bed detached.
Sofas a bit challenging but with team work and thought they got them from A to B in one piece.
 

"What a great team you have! Adam, Sam and Matt packed an thing in a professional manner, after discussing with us what was going replanning the plan for the day. The next day they were joined by Paul and Johnny, all arrived early and got to work straight away. The removed all our things from the house with care and precision with no damage to property items. Items unloading at the other end again that team worker. Unprecedented. Through out it all they were friendly and good humored. They made it, looks so good!
Would highly recommend."
 
 
 
 
Team:
Adam Matt Sam Paul Johnn
 
 
 


Review 2 May 2017
Recommended by customer in CA12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
54.6040, -3.1170
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House and office.
Long distance.
 

"A credit to the company."
 
 
 
 
Team:
Paul Matt Ch
 
 
 


Review 27 Apr 2017
Recommended by customer in CV23
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.4109, -1.2407
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
 
 


Review 24 Apr 2017
Recommended by customer in B49
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.1863, -1.8326
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Excellent service again from Squab - punctual, polite and extremely pleasant and professional to deal with. Can't fault in any way."
 
 
 
 
Team:
Mick
 
 
 


Review 7 Apr 2017
Recommended by customer in CV22
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.3620, -1.2904
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from storage to house.
 
 
 
Team:
Mick Neil Sam Mick Nfil
 
 
 


Review 30 Mar 2017
Recommended by customer in WR14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.1542, -2.3259
 
 
Satisfaction Ratings
 
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Excellent. Very friendly men and very efficient.
 

"Only fly in the confinement was the leaving behind of the plate rack which needed unscrewing and all three of us failed to notice. A phone call soon received the error and the real arrived safely."
 
 
 
 
 
 


Review 30 Mar 2017
Recommended by customer in CV37
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.1994, -1.7037
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £2186

"The team were fantastic very considerate, organised and efficient.

In a stressful time of moving they made it as bearable and as easy for us as possible. Although we had a slight delay, further people came to help in order to finish the unpacking. Highly recommend squab! "
 
 
 
 
Team:
Johny Adam Chris James
 
 
 


Review 29 Mar 2017
Recommended by customer in CV37
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.1953, -1.7019
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
3 storey house.
Some furniture had to go through juliet balcony.
 

"Great crew - nothing too much trouble for them.
Everything went like clock - work.
Definitely would recommend you to others."
 
 
 
 
 
 


Review 28 Mar 2017
Recommended by customer in CV3
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.4015, -1.4836
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Larger terms e.g sofa, bed frame, fridge mainly.
 
Cost: £388

"Friendly, took care of belongings, booked after property.

Excellent service, just slightly late upon arrival ."
 
 
 
 
Team:
Chris Sam
 
 
 


Review 15 Mar 2017
Recommended by customer in B0J2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
I asked you to arrange for my 1950 MG TD motor vehicle to be shipped from Warwickshire to Lunenburg in Nova Scotia. There were a few other items (table, wine and sundry boxes) to accompany the vehicle. The container was expertly packed and the vehicle and other contents arrived in good shape with no damage. I was not around to support the packaging and was very pleased to see the detail applied to this important aspect of the move.
 
Cost: £2800
 

" Vicky was known to me from a previous move and was on the ball with her knowledge of our circumstances and the issues pertinent to the move. The move itself went flawlessly and I have no complaints at all. All the quotes and agreements were handled professionally and without complication. It all worked as it should from start to finish. I was very impressed by the high standard of professionalism displayed by the team. "
 
 
Team:
Vicky
 
 
 


Review 13 Mar 2017
Recommended by customer in CV32
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.2902, -1.5295
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from a storey town house into storage.
Storage for 9 months.
Plus 10 months storage at 200 plan.
 
Cost: £874

"I have used Squab before as 5 years ago, found them to be very professional and client friendly. I have also used new from a corporate standpoint, so have had experience of her professionalism before my crew on 6 and 7 month Mick and Chris were amazing and a joy to work with nothing was too much and they smiled all the way. A huge thanks!"
 
 
 
 
Team:
Mick Chri
 
 
 


Review 13 Mar 2017
Recommended by customer in TR11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.1138, -5.1076
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move was spread over 3 days because of the distance involved-from west midlands to the end of Cornwall. Everything went very smoothly and to plan.
 
Cost: £1946

"Paul and Matt were very competent professional, helped and friendly. They understood how to lift your spirits in a stressful period, and we had every confidence that they could cope with anything that might have arisen. "
 
 
 
 
Team:
Paul Matt
 
 
 


Review 10 Mar 2017
Recommended by customer in CV31
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
52.2622, -1.5337
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Full pack day before moving then move.
 

"Fantastic service. Faulty firm that really cares for its customers and staff. Delightful staff, very good at their jobs. Cannot fault them."
 
 
 
 
Team:
Sam Mick
 
 
 

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