Squab Group - Removals

Squab Hall, Harbury Lane Bishops Tachbrook
Leamington Spa
Warwickshire
CV33 9QB

52.2540, -1.5282

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.5/10
829 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5/10 Overall Rating 9.5/10
Based on 829 reviews since 2007
 
 
 
Sales & Support
9/10 Sales & Support Rating 9.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service great team."   more
 
" Excellent service Mick and Sam who did the house in were fantastic. All 4 were patient and respectful of my mum at this difficult time for her. A very big thank you to all."   more
 
" The team were happy and efficient throughout the 5-day move. They were also very flexible. There was not a single breakage. I would strongly recommend them to anyone."   more
 
" All the team (Mick, Chris and for the whole more especially) were brilliant from start to finish. Extremely polite, helpful and friendly. They made the whole experience a much more pleasant event. Th...."   more
 
About Us


Squab Group is a family run removals business.

We pride ourselves in the professionalism of the service we offer you whilst maintaining a high level of customer service due to our family run approach.

We can offer you local, national or international removals as well as providing high quality storage facilties at our depot in Warwickshire.

We look forward to hearing from you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 23
arrived 29
belongings 24
best 22
better 19
boxes 29
brilliant 44
Britannia 45
care 44
careful 31
certainly 17
class 21
courteous 64
crew 40
damage 18
definitely 35
efficient 100
efficiently 21
Excellent 178
experience 28
Extremely 54
fantastic 45
fault 19
finish 20
free 26
friendly 121
friends 27
furniture 26
good 85
great 65
happy 52
hard 47
helpful 146
Highly 45
impressed 30
packing 50
pleased 42
polite 109
professional 110
really 39
recommend 127
removal 96
service 240
Squab 155
stress 45
stressful 42
team 134
thank 64
thanks 37
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  

Review 16 Feb 2017
Recommended by customer in SA3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.5679, -4.0837
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 
Cost: £2200

"Excellent service great team."
 
 
 
 
Team:
Matthew Ray Chris Lan
 
 
 


Review 16 Feb 2017
Recommended by customer in TA10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.0448, -2.8228
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 
Bungalow to house for my 91 yr old mum.
 
Cost: £1631

"Excellent service Mick and Sam who did the house in were fantastic. All 4 were patient and respectful of my mum at this difficult time for her. A very big thank you to all."
 
 
 
 
Team:
Mick Sam Chris Jonny
 
 
 


Review 7 Feb 2017
Recommended by customer in CV33
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.2386, -1.4500
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A large 7 bedroom listed house on 3 floors, and many out buildings to a slightly smaller modern one.
 
Cost: £4200

"The team were happy and efficient throughout the 5-day move. They were also very flexible. There was not a single breakage. I would strongly recommend them to anyone."
 
 
 
 
 
 


Review 31 Jan 2017
Recommended by customer in CV35
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3018, -1.6323
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
Team:
Chris Matty Mick
 
 
 


Review 31 Jan 2017
Recommended by customer in SY20
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
52.590558, -3.852799
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From cottage in Broadwell, walks to cottage in Aberhosan, Powys.
 
Cost: £2800

"All the team (Mick, Chris and for the whole more especially) were brilliant from start to finish. Extremely polite, helpful and friendly. They made the whole experience a much more pleasant event.
Thank you very much."
 
 
 
 
Team:
Mick Chri
 
 
 


Review 27 Jan 2017
Recommended by customer in CU31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving from a house to a 3rd floor flat, guys were very helpful a dealt with issues on using a life carefully and efficiently.
 
 
 
Team:
S Williams C Heath
 
 
 


Review 25 Jan 2017
Recommended by customer in CV23
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3822, -1.2205
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from a large 4 bed detached property to a 2 bed bungalow. The "downsizing" was particularly challenging for us & the team.They did an excellent job in getting all our belongings into a much smaller space ,nothing was damaged or broken either which was appreciated.
 
Cost: £655

"The team were fantastic.They arranged our lounge furniture as we wanted,put the bed together and suggested the best position for wardrobes,etc.All done very efficiently and in good humour. Sam especially always had an apt joke and made the mood lighter.
Can't thank them enough for everything and would definitely use you again (although hopefully not for a long time) and have already recommended you.
Thanks to the team. "
 
 
 
 
Team:
Mick Matt Sam
 
 
 


Review 15 Jan 2017
Recommended by customer in CV35
52.2070, -1.5704
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
 
 


Review 12 Jan 2017
Recommended by customer in CV8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.3455, -1.5876
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The content of our house were moved into storage. The challenges were: that the move took place on the first day back after the ____ break; our buyers were moving in the same day which was difficult due to the failing light.
 
Cost: £970

"Our removal team were partially personable. They arrived promptly, were very efficient, offered good advice, were very knowledgeable regarding best way to pack fragile items. Very impressed!"
 
 
 
 
Team:
Chris Mick Johnny
 
 
 


Review 11 Jan 2017
Recommended by customer in CV31
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.2767, -1.4972
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We had our goods in storage for 6 months. The packing team were excellent.
Delivery team were very helpful.
 

"Team of packers and delivery were great! So polite, friendly and helpful on a very stressful day."
 
 
 
 
Team:
Chris Steve
 
 
 


Review 10 Jan 2017
Recommended by customer in CM13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6177, 0.3323
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Access to both properties were limited but handled with expertise.
 
Cost: £1295

"Excellent service from start to finish. Very professional. Both removal guys polite and very helpful."
 
 
 
 
 
 


Review 9 Jan 2017
Recommended by customer in EX34
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
51.2047, -4.1121
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A complex move from Warwickshire to North Devon in separate phases. This included removals from home and a lock-up ( 6 miles apart ). A period of container storage and then delivery to Devon, some weeks later. The Devon delivery was challenging due to very narrow, single track lane.
 
Cost: £2800

"An excellent service from start to finish. Could not fault the project at all. Operatives were the nicest, most helpful and professional men I have ever met. Nice to be able to trust a company like this."
 
 
 
 
Team:
Paul Chri
 
 
 


Review 18 Dec 2016
Recommended by customer in LV35
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £2000

"Fully satisfactory no problem very helpful staff."
 
 
 
 
Team:
Mick Chris Mick
 
 
 


Review 16 Dec 2016
Recommended by customer in CV31
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.2655, -1.5265
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move was to our new property which was around a mile away. The most difficult item to move a our piano, old style so extreamly heavy. Almost everything was packed buy oursleves so we didnt need their packing service. The vehicle they used was pretty impressive, with addtional vans on stand by. Through out the day addtional indiviuals turned up to support when required
 
Cost: £880
 

" We wanted to thank you and the team for your removals service, it was a long day but really are extremely grateful for everyone involved, from the initial contact and correspondence all the way through to the team on the ground. Their efforts and efficiency where truly impressive and we could not ask any more in how they conducted themselves, a really excellent service and good value for money

We will be wholeheartedly recommend Squab to our friends and family in the future
"
 
 
 
 


Review 15 Dec 2016
Recommended by customer in CU34
0, 0
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move went smoothly. The BBQ proved challenging, however the guys dealt with it professionally.
 
Cost: £615

"Ian, Mick and Carl were all extremely helpful, polite and professional throughout."
 
 
 
 
Team:
Ian Mick Carl
 
 
 


Review 7 Dec 2016
Recommended by customer in CV37
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.1641, -1.6503
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
It went like clockwork. The challenge was a heavy safe 200-300 lbs. Your men were superb.
 
Cost: £1256
 
 
Team:
Tim Marttian Chris Jonny
 
 
 


Review 29 Nov 2016
Recommended by customer in LE9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.5366, -1.2356
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Squab arrived on Thursday, packed Thursday and Friday. Moved us from Warks to LGCS. The keys had not been handed to estate agents.
 

"The men were superb! Efficient, polite, kind, amusing and very helpful. Moving house is normally very stressful but not in this instance. We are thoroughly impressed. "
 
 
 
 
Team:
Mick Chris Sam Chris Carl
 
 
 


Review 29 Nov 2016
Recommended by customer in TR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.4202, -5.0601
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Two containers full, stored over weekend then brought to Cornwall. Had problems getting into village but made it.
 
Cost: £2838

"The men were very friendly and courteous and took great care of our goods. They never complained ever lifting a bed settee upstairs and portamig all our endless plants."
 
 
 
 
Team:
Mick Chri
 
 
 


Review 28 Oct 2016
Recommended by customer in CV37
52.207298, -1.723142
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A challenging move from storage to a 5 storey town house with limited parking is the centre of town. The removers were absolutely brilliant at getting my goods inside in very difficult circumstances.
 
Cost: £618

"An absolutely brilliant team. Initially only 2 removers came with the van but a 3rd was called for in view of the challenges as mentioned above. Despite these difficult circumstances they worked tirelessly with good humor and were so professional in both conduct and expertise they got amazingly large and heavy items around tiny stair returns. All awesomely good from start to finish."
 
 
 
 
Team:
Mick Ian Matt
 
 
 


Review 28 Oct 2016
Recommended by customer in CU31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Furniture delivered carefully. Two lovely guys. Highly recommend you to family and friends."
 
 
 
 
Team:
Mick Chri
 
 
 

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