Squab Group

Squab Hall, Harbury Lane Bishops Tachbrook
Leamington Spa
Warwickshire
CV33 9QB

52.2540, -1.5282

Removers / Removals

Listed under:  Removers / Removal Companies
99% recommended: 9.6/10
794 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6/10 Overall Rating 9.6/10
Based on 794 reviews since 2007
 
 
 
Packing & Handling
9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very good service, good communication, help and service. Best since 1990 and I should know as I have moved all over the globe 39 times. Thank you for such pleasant service. 10 out of 10 plus."   more
 
" The removal staff were very helpful, courteous and experienced nothing was too much trouble for them and they made the move much less stressful than it might have been."   more
 
" The service was excellent very professional. I will recommend you to my estate agent who asked me to review the service (Jeremy McGinn, Studley ) So hopefully you'll get more jobs from him. "   more
 
" We are very happy about the service provided by Squab. Everything went smooth. It took about 2 months to get to Australia from UK as they said. All of our stuff cleared custom without any problems. On...."   more
 
About Us


Squab Group is a family run removals business.

We pride ourselves in the professionalism of the service we offer you whilst maintaining a high level of customer service due to our family run approach.

We can offer you local, national or international removals as well as providing high quality storage facilties at our depot in Warwickshire.

We look forward to hearing from you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 22
arrived 28
belongings 22
Best 20
better 18
boxes 28
brilliant 40
Britannia 45
care 40
careful 30
certainly 16
class 21
courteous 63
crew 39
damage 18
definitely 33
easy 16
efficient 94
efficiently 20
excellent 169
experience 26
extremely 50
Fantastic 42
fault 18
finish 16
free 25
friendly 115
friends 23
furniture 22
good 81
great 58
happy 51
hard 43
helpful 136
highly 42
packing 48
pleased 38
polite 98
professional 104
really 35
recommend 119
removal 91
service 233
Squab 150
stress 44
stressful 40
team 120
Thank 59
thanks 35
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

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Budget:  

Review 30 Aug 2016
Recommended by customer in GL56
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.9903, -1.6880
Cost: £800
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Very good service, good communication, help and service.

Best since 1990 and I should know as I have moved all over the globe 39 times.

Thank you for such pleasant service. 10 out of 10 plus."
 
 
 
 
 
 


Review 25 Aug 2016
Recommended by customer in CO7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.8687, 0.9535
Cost: £1533
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Relocation from Nuneaton to Colchester involving an overnight.
 

"The removal staff were very helpful, courteous and experienced nothing was too much trouble for them and they made the move much less stressful than it might have been."
 
 
 
 
 
 


Review 25 Aug 2016
Recommended by customer in CV37
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.2043, -1.7097
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Excellent! The guys were most helpful.
 

"The service was excellent very professional. I will recommend you to my estate agent who asked me to review the service (Jeremy McGinn, Studley ) So hopefully you'll get more jobs from him. "
 
 
 
 
 
 


Review 23 Aug 2016
Recommended by customer in CV5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3986, -1.5257
Cost: £6000
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move to Australia. 600sqft household goods. Door to door service.

" We are very happy about the service provided by Squab. Everything went smooth. It took about 2 months to get to Australia from UK as they said. All of our stuff cleared custom without any problems. Only one small mirror was broken. I wish them all the success in the future. Thank you. "
 
 
 
 


Review 23 Aug 2016
Recommended by customer in CV8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3493, -1.5941
Cost: £1311
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved into "holdover" for 3 weeks and then into new property. Difficult to get van into both properties.
 

"Very professional and efficient."
 
 
 
 
 
 


Review 22 Aug 2016
Recommended by customer in ST18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.8318, -2.0005
Cost: £2821
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Full pack Fragile the pack move from 4 bedroom to a 4 bedroom house.
 

"A great team of guys at both ends of the job. Fantastic. Thank you.
"
 
 
 
 
 
 


Review 19 Aug 2016
Recommended by customer in B92
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.4310, -1.7687
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very smooth from start to finish including a last minute load having to go back into store.
 

"Senior moment - Can't remember their names! They were absolutely brilliant. Can't praise them highly enough."
 
 
 
 
 
 


Review 16 Aug 2016
Recommended by customer in CV22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.3623, -1.2348
Cost: £700
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From a large 5 bed house to storage for several weeks. No Problems. All Furniture etc into storage.
 

"We were very pleased with the efficiency and attitude and the 3 guys who worked is out (Paul, Dave, Nick). They were very pleasant and cheerful get very professional. It was all done in 6 hours (ie. nearly an hour for lunch). We were very impressed. Hope it's just as good when went back its our new home."
 
 
 
 
 
 


Review 11 Aug 2016
Recommended by customer in CV32
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.2937, -1.5321
Cost: £2837
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from starting location to storage than storage to new location storage decision was short notice, but not a problem. Full packing & insurance included.
 

"The team on both occasions, led by paul, did an excellent job. All the team were helpful and made sure there were no problems in the move. The attitude was always pleasant, friendly and willing."
 
 
 
 
 
 


Review 11 Aug 2016
Recommended by customer in ML11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
55.6750, -3.7849
Cost: £2340
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Fantastic, friendly and professional service from start to finish could not be more pleased with our team. They were fabulous with our 2 year old - very patient!"
 
 
 
 
 
 


Review 11 Aug 2016
Recommended by customer in CV7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.3874, -1.6503
Cost: £1600
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move into storage for 2 months and then move to new house.
 

"Brilliant service! great guys who work really hard! was recommended to us and we have recommend you to others."
 
 
 
 
 
 


Review 11 Aug 2016
Recommended by customer in BS10
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
51.5097, -2.6084
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Warwickshire to Bristol.
 

"Really happy with the service, very friendly and professional movers."
 
 
 
 
 
 


Review 4 Aug 2016
Recommended by customer in CV33
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.2338, -1.4573
Cost: £1750
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Contents of 3 bed detached to 5-bed semi. No white goods, no garden furniture and play equipment, shed contents.
 

"The whole squab hall team have been really helpful and friendly throughout, managing the experience one of minimum stress. Congratulations to all of them!"
 
 
 
 
 
 


Review 4 Aug 2016
Recommended by customer in CV8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.3342, -1.5236
Cost: £1500
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Some large items of furniture required to be dismantled.
 

"Very happy with everything. Nice bunch of guys. Helpful polite, efficient."
 
 
 
 
 
 


Review 3 Aug 2016
Recommended by customer in CV37
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.2043, -1.6664
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very professional, organised, courteous and helpful.
 

"We have moved quite a few times, but Squab made this move the best we have experienced. We were very happy with staff, organization and the case taken with everything."
 
 
 
 
 
 


Review 28 Jul 2016
Recommended by customer in CU34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
0, 0
Cost: £840
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved from a 5 bedroom town house to a 3 bedroomed 18 town house with difficult access on 3 levels into narrow staircases.
 

"The removal guys were great! Problems with access called for creative thinking and nothing was too much trouble for them. The day was particularly hot and energy sopping but that didn't hinder them giving of their best. Moving is very stressful but the Squab team did all they could to make the day go smoothly and always with a smile and a joke. We recommend them highly and great value for money!"
 
 
 
 
 
 


Review 25 Jul 2016
Recommended by customer in CV36
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.0625, -1.6249
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
 
 


Review 11 Jul 2016
Recommended by customer in CV47
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
52.2501, -1.3906
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The team handled our move professionally with good humour and consideration.
 

"Our move was held up due to our solicitors so the lads had to wait for over two hours to unload the van - very patiently they were polite, professional and considerate and we have already recommended Squab to others and will continue to do so.
"
 
 
 
 
 
 


Review 26 May 2016
Recommended by customer in CV47
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.2493, -1.3866
Cost: £980
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very smooth move. Friendly movers-very polite-no unnecessary delays. Storage for 2.5 weeks was excellent.
 

"Very impressed. Previously moved with Harrow green but found Squab to be superior in customer service."
 
 
 
 
 
 


Review 24 May 2016
Recommended by customer in CV31
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.2620, -1.5340
Cost: £1400
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Squab recently moved my partner and me from Kenilworth to Leamington Spa, we used their packing service.

" We used the packing service which was excellent and meant we could relax and leave everything to them.

The removers who arrived couldn't have provided a better service, polite and friendly, and not getting exasperated when we arrived at our new home and dithered about where things would go. I would use them again without hesitation. "
 
 
 
 

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