Squab Group

Squab Hall, Harbury Lane Bishops Tachbrook
Leamington Spa
Warwickshire
CV33 9QB

52.2540, -1.5282

Removers / Removals

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
806 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6/10 Overall Rating 9.6/10
Based on 806 reviews since 2007
 
 
 
Packing & Handling
9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Lan came to pack our belongings. He was friendly, polite and respectful of all our stuff plus he was super speedy and very hardworking. Dave and Jonny (bad with names, sorry) joined Lan for the remova...."   more
 
" I had never moved house as an adult, and was very upset. My wife was OK, but she was stressed as well. the team from Squab made the whole process much easier to cope with. We used a color coding of th...."   more
 
" Could not have asked for a better team. They were all brilliant,helpful,cheerful and really mad the move pleasant and stress free. All really great characters and the jokes were brilliant would defini...."   more
 
" Altan Ga after removal and the need to put property into storage I had all confidence in the companies care of my belongings up to and on delivery to my new home."   more
 
About Us


Squab Group is a family run removals business.

We pride ourselves in the professionalism of the service we offer you whilst maintaining a high level of customer service due to our family run approach.

We can offer you local, national or international removals as well as providing high quality storage facilties at our depot in Warwickshire.

We look forward to hearing from you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 22
arrived 28
belongings 24
Best 20
better 19
boxes 29
brilliant 42
Britannia 45
care 43
careful 31
certainly 17
class 21
courteous 63
crew 40
damage 18
definitely 34
Efficient 97
efficiently 20
excellent 172
experience 27
extremely 50
fantastic 43
fault 18
free 26
friendly 118
friends 25
furniture 23
good 81
great 62
H 50
happy 51
hard 46
helpful 138
highly 44
impressed 27
initial 17
Packing 50
pleased 42
polite 103
professional 106
really 37
recommend 124
removal 93
service 234
Squab 154
stress 45
stressful 40
team 125
Thank 60
thanks 36
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  

Review 26 Sep 2016
Recommended by customer in CV8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3416, -1.5807
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from 3 bed to storage with packing services.
 

"Lan came to pack our belongings. He was friendly, polite and respectful of all our stuff plus he was super speedy and very hardworking. Dave and Jonny (bad with names, sorry) joined Lan for the removal and all three did an excellent job, brilliant team, really pleased. Thank you! (The man who came to quote was friendly and professional too)"
 
 
 
 
 
 


Review 26 Sep 2016
Recommended by customer in CV35
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.1890, -1.6013
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved from family home of 40 years, first to storage and then delivered all good to new address.
 

"I had never moved house as an adult, and was very upset. My wife was OK, but she was stressed as well. the team from Squab made the whole process much easier to cope with. We used a color coding of the boxes which appeared to work quite well."
 
 
 
 
 
 


Review 16 Sep 2016
Recommended by customer in WR11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.0875, -1.9336
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Stress less!
 

"Could not have asked for a better team. They were all brilliant,helpful,cheerful and really mad the move pleasant and stress free. All really great characters and the jokes were brilliant would definitely recommend this company,without hesitation brilliant!!!! "
 
 
 
 
 
 


Review 16 Sep 2016
Recommended by customer in NG9
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.9248, -1.2667
Cost: £2160
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Altan Ga after removal and the need to put property into storage I had all confidence in the companies care of my belongings up to and on delivery to my new home."
 
 
 
 
 
 


Review 16 Sep 2016
Recommended by customer in CV34
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.2818, -1.5592
Cost: £747
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from 4 bed detached into a 5 bed detached locally
 

"The surveyor was very through and finally accessed our needs, recommending the appropriate service and he was the reason I chose Squab. All my contact with Vicky in the office was great and she was very efficient. The crew who did the move were fantastic, arriving on time and working very hard but with the upmost care I would have no hesitation in recommending Squab"
 
 
 
 
 
 


Review 15 Sep 2016
Recommended by customer in BN11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.816302, -0.354386
Cost: £855
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
3 bed house to storage.
 

"Excellent gang of men - very polite and helpfull. Great job taking great care with homes and possessions would happily recommend Squab! Also self drive hire van was excellent."
 
 
 
 
 
 


Review 13 Sep 2016
Recommended by customer in CV32
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.2927, -1.5593
Cost: £3255
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Packing and loading our belongings in Warwickshire and moving them to the highlands of Scotland.
 

"All the people involved with our move were professional, polite, friendly and very efficient. They made a stressfull situation fun! I cannot recommend them highly enough."
 
 
 
 
 
 


Review 8 Sep 2016
Recommended by customer in HP18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.7632, -1.0604
Cost: £2000
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Day 1 - Packed.
Day 2 - Loaded and part unloaded.
Day 3 - Final unload
 

"Team were all very helpful and polite. Did not mind moving furniture around in the new house worked very hard to get the done. Very pleased."
 
 
 
 
 
 


Review 8 Sep 2016
Recommended by customer in CV34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.2883, -1.6071
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Pack and move from house to storage. Deal with difficult 'chair'. From storage to new house.
 

"What a fabulous team. Mick and Sam and others. Mick, Mick and Johnny. All the team are awesome! Couldn't have been more cheerful and helpful. Thanks."
 
 
 
 
 
 


Review 3 Sep 2016
Recommended by customer in DE12
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
52.7067, -1.5010
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Excellent, efficient and pain free!
 

"The move was carried out swiftly and with a pleasant atmosphere. Very pleased. "
 
 
 
 
 
 


Review 31 Aug 2016
Recommended by customer in GL56
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.9908, -1.6954
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
5 Bed -> 3 bed (half of)
 

"All contact with staff was efficient and friendly. Staff were all reassuring. Staff packing and removals were very efficient, caring and went above and beyond. This company was recommended to me by my daughter. I will highly recommend to friends and family."
 
 
 
 
 
 


Review 31 Aug 2016
Recommended by customer in BH1
 My Age: 60 - 69 
 I'm: Male 
 I haven't used this business before 
50.7225, -1.8509
Cost: £2160
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move was from a 4 bedroomed house. Some furniture/possessions were taken for storage the remaining furniture/possessions were moved to a 2nd floor flat.
 

"We were very pleased with the whole moving experience. The packing was done in a very careful manner. If there was any query with any item we were asked before it. Being put in a box. The delivery and unpacking was done quicker than we expected which meant we could start organising the flat sooner than we thought. The staff were very polite and hard working. We would certainly recommend Squab to our friends and relatives."
 
 
 
 
 
 


Review 30 Aug 2016
Recommended by customer in GL56
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.9903, -1.6880
Cost: £800
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Very good service, good communication, help and service.

Best since 1990 and I should know as I have moved all over the globe 39 times.

Thank you for such pleasant service. 10 out of 10 plus."
 
 
 
 
 
 


Review 25 Aug 2016
Recommended by customer in CO7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.8687, 0.9535
Cost: £1533
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Relocation from Nuneaton to Colchester involving an overnight.
 

"The removal staff were very helpful, courteous and experienced nothing was too much trouble for them and they made the move much less stressful than it might have been."
 
 
 
 
 
 


Review 25 Aug 2016
Recommended by customer in CV37
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.2043, -1.7097
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Excellent! The guys were most helpful.
 

"The service was excellent very professional. I will recommend you to my estate agent who asked me to review the service (Jeremy McGinn, Studley ) So hopefully you'll get more jobs from him. "
 
 
 
 
 
 


Review 23 Aug 2016
Recommended by customer in CV5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3986, -1.5257
Cost: £6000
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move to Australia. 600sqft household goods. Door to door service.

" We are very happy about the service provided by Squab. Everything went smooth. It took about 2 months to get to Australia from UK as they said. All of our stuff cleared custom without any problems. Only one small mirror was broken. I wish them all the success in the future. Thank you. "
 
 
 
 


Review 23 Aug 2016
Recommended by customer in CV8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3493, -1.5941
Cost: £1311
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved into "holdover" for 3 weeks and then into new property. Difficult to get van into both properties.
 

"Very professional and efficient."
 
 
 
 
 
 


Review 22 Aug 2016
Recommended by customer in ST18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.8318, -2.0005
Cost: £2821
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Full pack Fragile the pack move from 4 bedroom to a 4 bedroom house.
 

"A great team of guys at both ends of the job. Fantastic. Thank you.
"
 
 
 
 
 
 


Review 19 Aug 2016
Recommended by customer in B92
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.4310, -1.7687
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very smooth from start to finish including a last minute load having to go back into store.
 

"Senior moment - Can't remember their names! They were absolutely brilliant. Can't praise them highly enough."
 
 
 
 
 
 


Review 16 Aug 2016
Recommended by customer in CV22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.3623, -1.2348
Cost: £700
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From a large 5 bed house to storage for several weeks. No Problems. All Furniture etc into storage.
 

"We were very pleased with the efficiency and attitude and the 3 guys who worked is out (Paul, Dave, Nick). They were very pleasant and cheerful get very professional. It was all done in 6 hours (ie. nearly an hour for lunch). We were very impressed. Hope it's just as good when went back its our new home."
 
 
 
 
 
 

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