Squab Group - Removals

Squab Hall, Harbury Lane Bishops Tachbrook
Leamington Spa
Warwickshire
CV33 9QB

52.2540, -1.5282

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.3/10
822 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.3/10 Overall Rating 9.3/10
Based on 822 reviews since 2007
 
 
 
Sales & Support
8/10 Sales & Support Rating 8.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Our removal team were partially personable. They arrived promptly, were very efficient, offered good advice, were very knowledgeable regarding best way to pack fragile items. Very impressed!"   more
 
" Team of packers and delivery were great! So polite, friendly and helpful on a very stressful day."   more
 
" Excellent service from start to finish. Very professional. Both removal guys polite and very helpful."   more
 
" An excellent service from start to finish. Could not fault the project at all. Operatives were the nicest, most helpful and professional men I have ever met. Nice to be able to trust a company like t...."   more
 
About Us


Squab Group is a family run removals business.

We pride ourselves in the professionalism of the service we offer you whilst maintaining a high level of customer service due to our family run approach.

We can offer you local, national or international removals as well as providing high quality storage facilties at our depot in Warwickshire.

We look forward to hearing from you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 23
arrived 29
belongings 24
best 21
better 19
boxes 29
brilliant 43
Britannia 45
care 44
careful 31
certainly 17
class 21
courteous 64
crew 40
damage 18
definitely 34
efficient 99
efficiently 20
Excellent 176
experience 27
extremely 53
fantastic 43
fault 19
finish 19
free 26
friendly 120
friends 27
Furniture 25
good 84
great 64
happy 51
hard 47
helpful 145
Highly 45
impressed 30
packing 50
pleased 42
polite 108
professional 110
really 39
recommend 126
removal 96
service 238
Squab 155
stress 45
stressful 42
team 130
thank 61
thanks 36
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

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Budget:  

Review 15 Jan 2017
Recommended by customer in CV35
52.2070, -1.5704
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
 
 


Review 12 Jan 2017
Recommended by customer in CV8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.3455, -1.5876
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The content of our house were moved into storage. The challenges were: that the move took place on the first day back after the ____ break; our buyers were moving in the same day which was difficult due to the failing light.
 
Cost: £970

"Our removal team were partially personable. They arrived promptly, were very efficient, offered good advice, were very knowledgeable regarding best way to pack fragile items. Very impressed!"
 
 
 
 
Team:
Chris Mick Johnny
 
 
 


Review 11 Jan 2017
Recommended by customer in CV31
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.2767, -1.4972
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We had our goods in storage for 6 months. The packing team were excellent.
Delivery team were very helpful.
 

"Team of packers and delivery were great! So polite, friendly and helpful on a very stressful day."
 
 
 
 
Team:
Chris Steve
 
 
 


Review 10 Jan 2017
Recommended by customer in CM13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6177, 0.3323
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Access to both properties were limited but handled with expertise.
 
Cost: £1295

"Excellent service from start to finish. Very professional. Both removal guys polite and very helpful."
 
 
 
 
 
 


Review 9 Jan 2017
Recommended by customer in EX34
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
51.2047, -4.1121
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A complex move from Warwickshire to North Devon in separate phases. This included removals from home and a lock-up ( 6 miles apart ). A period of container storage and then delivery to Devon, some weeks later. The Devon delivery was challenging due to very narrow, single track lane.
 
Cost: £2800

"An excellent service from start to finish. Could not fault the project at all. Operatives were the nicest, most helpful and professional men I have ever met. Nice to be able to trust a company like this."
 
 
 
 
Team:
Paul Chri
 
 
 


Review 18 Dec 2016
Recommended by customer in LV35
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £2000

"Fully satisfactory no problem very helpful staff."
 
 
 
 
Team:
Mick Chris Mick
 
 
 


Review 16 Dec 2016
Recommended by customer in CV31
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.2655, -1.5265
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move was to our new property which was around a mile away. The most difficult item to move a our piano, old style so extreamly heavy. Almost everything was packed buy oursleves so we didnt need their packing service. The vehicle they used was pretty impressive, with addtional vans on stand by. Through out the day addtional indiviuals turned up to support when required

" We wanted to thank you and the team for your removals service, it was a long day but really are extremely grateful for everyone involved, from the initial contact and correspondence all the way through to the team on the ground. Their efforts and efficiency where truly impressive and we could not ask any more in how they conducted themselves, a really excellent service and good value for money

We will be wholeheartedly recommend Squab to our friends and family in the future
"
 
 
 
 


Review 15 Dec 2016
Recommended by customer in CU34
0, 0
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move went smoothly. The BBQ proved challenging, however the guys dealt with it professionally.
 
Cost: £615

"Ian, Mick and Carl were all extremely helpful, polite and professional throughout."
 
 
 
 
Team:
Ian Mick Carl
 
 
 


Review 7 Dec 2016
Recommended by customer in CV37
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.1641, -1.6503
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
It went like clockwork. The challenge was a heavy safe 200-300 lbs. Your men were superb.
 
Cost: £1256
 
 
Team:
Tim Marttian Chris Jonny
 
 
 


Review 29 Nov 2016
Recommended by customer in LE9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.5366, -1.2356
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Squab arrived on Thursday, packed Thursday and Friday. Moved us from Warks to LGCS. The keys had not been handed to estate agents.
 

"The men were superb! Efficient, polite, kind, amusing and very helpful. Moving house is normally very stressful but not in this instance. We are thoroughly impressed. "
 
 
 
 
Team:
Mick Chris Sam Chris Carl
 
 
 


Review 29 Nov 2016
Recommended by customer in TR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.4202, -5.0601
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Two containers full, stored over weekend then brought to Cornwall. Had problems getting into village but made it.
 
Cost: £2838

"The men were very friendly and courteous and took great care of our goods. They never complained ever lifting a bed settee upstairs and portamig all our endless plants."
 
 
 
 
Team:
Mick Chri
 
 
 


Review 28 Oct 2016
Recommended by customer in CV37
52.207298, -1.723142
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A challenging move from storage to a 5 storey town house with limited parking is the centre of town. The removers were absolutely brilliant at getting my goods inside in very difficult circumstances.
 
Cost: £618

"An absolutely brilliant team. Initially only 2 removers came with the van but a 3rd was called for in view of the challenges as mentioned above. Despite these difficult circumstances they worked tirelessly with good humor and were so professional in both conduct and expertise they got amazingly large and heavy items around tiny stair returns. All awesomely good from start to finish."
 
 
 
 
Team:
Mick Ian Matt
 
 
 


Review 28 Oct 2016
Recommended by customer in CU31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Furniture delivered carefully. Two lovely guys. Highly recommend you to family and friends."
 
 
 
 
Team:
Mick Chri
 
 
 


Review 10 Oct 2016
Recommended by customer in PO37
 My Age: 50 - 59 
 I'm: Female 
 I have known this business: Under 1 year 
50.6287, -1.1822
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved my contents to storage. Kept in storage for 4 months moved from storage to Isle of wight. New house in very narrow road.
 
Cost: £1831

"On both moves from old house and new house on the Island, the teams were really helpful. Nothing was too much trouble.

"
 
 
 
 
Team:
Johv
 
 
 


Review 7 Oct 2016
Recommended by customer in NN11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.1777, -1.2426
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Whole house move within a distance of 15 miles, pre-removal of various items on day prior to move was very helpful.
 
Cost: £1166

"The service provided was generally excellent. The only criticism was that carpets were not protected as promised. Only staircases were protected at both properties. This would have been a major problem if the weather had not been fine. Removal operatives were extremely polite and very hard working."
 
 
 
 
Team:
John Chris Ian
 
 
 


Review 5 Oct 2016
Recommended by customer in CY34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Chris and John were lovely! They made the whole move less stressful by their friendly and helpful manner, as well as being exemplary in their work.
 

"I was impressed by the whole process of the move from the first phone call to the last item of furniture delivered to the new home. Mr. Evans has a wonderful team of employees and I wish them all every success in the future."
 
 
 
 
 
 


Review 26 Sep 2016
Recommended by customer in CV8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3416, -1.5807
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from 3 bed to storage with packing services.
 

"Lan came to pack our belongings. He was friendly, polite and respectful of all our stuff plus he was super speedy and very hardworking. Dave and Jonny (bad with names, sorry) joined Lan for the removal and all three did an excellent job, brilliant team, really pleased. Thank you! (The man who came to quote was friendly and professional too)"
 
 
 
 
Team:
Ian Dave Johnny
 
 
 


Review 26 Sep 2016
Recommended by customer in CV35
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.1890, -1.6013
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved from family home of 40 years, first to storage and then delivered all good to new address.
 

"I had never moved house as an adult, and was very upset. My wife was OK, but she was stressed as well. the team from Squab made the whole process much easier to cope with. We used a color coding of the boxes which appeared to work quite well."
 
 
 
 
Team:
Paul Matt
 
 
 


Review 16 Sep 2016
Recommended by customer in WR11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.0875, -1.9336
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Stress less!
 

"Could not have asked for a better team. They were all brilliant,helpful,cheerful and really mad the move pleasant and stress free. All really great characters and the jokes were brilliant would definitely recommend this company,without hesitation brilliant!!!! "
 
 
 
 
Team:
Steve Ian
 
 
 


Review 16 Sep 2016
Recommended by customer in NG9
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.9248, -1.2667
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £2160

"Altan Ga after removal and the need to put property into storage I had all confidence in the companies care of my belongings up to and on delivery to my new home."
 
 
 
 
 
 

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