Squab Group - Removals

Squab Hall, Harbury Lane Bishops Tachbrook
Leamington Spa
Warwickshire
CV33 9QB

52.2540, -1.5282

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
836 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6/10 Overall Rating 9.6/10
Based on 836 reviews since 2007
 
 
 
Sales & Support
9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery
9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Vicky was known to me from a previous move and was on the ball with her knowledge of our circumstances and the issues pertinent to the move. The move itself went flawlessly and I have no complaints a...."   more
 
" I have used Squab before as 5 years ago, found them to be very professional and client friendly. I have also used new from a corporate standpoint, so have had experience of her professionalism before ...."   more
 
" Paul and Matt were very competent professional, helped and friendly. They understood how to lift your spirits in a stressful period, and we had every confidence that they could cope with anything that...."   more
 
" Fantastic service. Faulty firm that really cares for its customers and staff. Delightful staff, very good at their jobs. Cannot fault them."   more
 
About Us


Squab Group is a family run removals business.

We pride ourselves in the professionalism of the service we offer you whilst maintaining a high level of customer service due to our family run approach.

We can offer you local, national or international removals as well as providing high quality storage facilties at our depot in Warwickshire.

We look forward to hearing from you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 95%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 23
arrived 30
belongings 24
best 22
better 19
boxes 29
brilliant 44
Britannia 45
care 44
careful 31
certainly 17
class 22
courteous 64
crew 41
damage 18
definitely 35
efficient 101
efficiently 21
excellent 178
experience 29
Extremely 54
family 18
Fantastic 46
fault 21
finish 21
free 26
friendly 123
friends 28
furniture 26
Good 87
great 65
happy 52
hard 47
helpful 146
highly 45
packing 50
pleased 42
polite 109
professional 112
really 40
recommend 128
removal 96
service 243
Squab 156
stress 45
stressful 43
team 135
Thank 64
Thanks 38
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  

Review 15 Mar 2017
Recommended by customer in B0J2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
I asked you to arrange for my 1950 MG TD motor vehicle to be shipped from Warwickshire to Lunenburg in Nova Scotia. There were a few other items (table, wine and sundry boxes) to accompany the vehicle. The container was expertly packed and the vehicle and other contents arrived in good shape with no damage. I was not around to support the packaging and was very pleased to see the detail applied to this important aspect of the move.
 
Cost: £2800
 

" Vicky was known to me from a previous move and was on the ball with her knowledge of our circumstances and the issues pertinent to the move. The move itself went flawlessly and I have no complaints at all. All the quotes and agreements were handled professionally and without complication. It all worked as it should from start to finish. I was very impressed by the high standard of professionalism displayed by the team. "
 
 
Team:
Vicky
 
 
 


Review 13 Mar 2017
Recommended by customer in CV32
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.2902, -1.5295
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from a storey town house into storage.
Storage for 9 months.
Plus 10 months storage at 200 plan.
 
Cost: £874

"I have used Squab before as 5 years ago, found them to be very professional and client friendly. I have also used new from a corporate standpoint, so have had experience of her professionalism before my crew on 6 and 7 month Mick and Chris were amazing and a joy to work with nothing was too much and they smiled all the way. A huge thanks!"
 
 
 
 
Team:
Mick Chri
 
 
 


Review 13 Mar 2017
Recommended by customer in TR11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.1138, -5.1076
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move was spread over 3 days because of the distance involved-from west midlands to the end of Cornwall. Everything went very smoothly and to plan.
 
Cost: £1946

"Paul and Matt were very competent professional, helped and friendly. They understood how to lift your spirits in a stressful period, and we had every confidence that they could cope with anything that might have arisen. "
 
 
 
 
Team:
Paul Matt
 
 
 


Review 10 Mar 2017
Recommended by customer in CV31
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
52.2622, -1.5337
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Full pack day before moving then move.
 

"Fantastic service. Faulty firm that really cares for its customers and staff. Delightful staff, very good at their jobs. Cannot fault them."
 
 
 
 
Team:
Sam Mick
 
 
 


Review 6 Mar 2017
Recommended by customer in CV35
 My Age: 60 - 69 
52.2980, -1.6305
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
All went extremely smoothly.
 

"Mick and Chris were first class in every aspect!!! 5 * service. "
 
 
 
 
Team:
Mick Chri
 
 
 


Review 22 Feb 2017
Recommended by customer in CV31
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
52.2622, -1.5337
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Removed new house to storage with packing then several months later new storage to house.
 
Cost: £300

"Very good service. Everything well packed / protected, quick efficient service by very pleasant people. Have recommend to friends and family."
 
 
 
 
Team:
S Williams M Blackbrun P
 
 
 


Review 22 Feb 2017
Recommended by customer in CV32
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.2925, -1.5308
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From Warwickshire to the Isle of Skye-from a 5-floor town house 2 bungalow many many boxes of books and music. Seventy pictures large to be wrapped and protected, several large mirrors Squab handled the packing, a several large mirrors. Squab handled the packing, a Scottish firm brought the lorry, they worked together to fill it. Paid the Scottish firm Squab were contracted.
 

"The two Chris's worked with enthusiasm and expect eyes and hands. Every challenge was taken up with vigour, towards the end we still had stuff to pack and 2 family writing at the door to take possession but this at least partly because the lorry arrived late than expected and not unable to complete emptying the house in the one day. Any other fault was ours. "
 
 
 
 
Team:
Chris H Chris C
 
 
 


Review 16 Feb 2017
Recommended by customer in SA3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.5679, -4.0837
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 
Cost: £2200

"Excellent service great team."
 
 
 
 
Team:
Matthew Ray Chris Lan
 
 
 


Review 16 Feb 2017
Recommended by customer in TA10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.0448, -2.8228
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 
Bungalow to house for my 91 yr old mum.
 
Cost: £1631

"Excellent service Mick and Sam who did the house in were fantastic. All 4 were patient and respectful of my mum at this difficult time for her. A very big thank you to all."
 
 
 
 
Team:
Mick Sam Chris Jonny
 
 
 


Review 7 Feb 2017
Recommended by customer in CV33
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.2386, -1.4500
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A large 7 bedroom listed house on 3 floors, and many out buildings to a slightly smaller modern one.
 
Cost: £4200

"The team were happy and efficient throughout the 5-day move. They were also very flexible. There was not a single breakage. I would strongly recommend them to anyone."
 
 
 
 
 
 


Review 31 Jan 2017
Recommended by customer in CV35
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3018, -1.6323
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
Team:
Chris Matty Mick
 
 
 


Review 31 Jan 2017
Recommended by customer in SY20
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
52.590558, -3.852799
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From cottage in Broadwell, walks to cottage in Aberhosan, Powys.
 
Cost: £2800

"All the team (Mick, Chris and for the whole more especially) were brilliant from start to finish. Extremely polite, helpful and friendly. They made the whole experience a much more pleasant event.
Thank you very much."
 
 
 
 
Team:
Mick Chri
 
 
 


Review 27 Jan 2017
Recommended by customer in CU31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving from a house to a 3rd floor flat, guys were very helpful a dealt with issues on using a life carefully and efficiently.
 
 
 
Team:
S Williams C Heath
 
 
 


Review 25 Jan 2017
Recommended by customer in CV23
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3822, -1.2205
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from a large 4 bed detached property to a 2 bed bungalow. The "downsizing" was particularly challenging for us & the team.They did an excellent job in getting all our belongings into a much smaller space ,nothing was damaged or broken either which was appreciated.
 
Cost: £655

"The team were fantastic.They arranged our lounge furniture as we wanted,put the bed together and suggested the best position for wardrobes,etc.All done very efficiently and in good humour. Sam especially always had an apt joke and made the mood lighter.
Can't thank them enough for everything and would definitely use you again (although hopefully not for a long time) and have already recommended you.
Thanks to the team. "
 
 
 
 
Team:
Mick Matt Sam
 
 
 


Review 15 Jan 2017
Recommended by customer in CV35
52.2070, -1.5704
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
 
 


Review 12 Jan 2017
Recommended by customer in CV8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.3455, -1.5876
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The content of our house were moved into storage. The challenges were: that the move took place on the first day back after the ____ break; our buyers were moving in the same day which was difficult due to the failing light.
 
Cost: £970

"Our removal team were partially personable. They arrived promptly, were very efficient, offered good advice, were very knowledgeable regarding best way to pack fragile items. Very impressed!"
 
 
 
 
Team:
Chris Mick Johnny
 
 
 


Review 11 Jan 2017
Recommended by customer in CV31
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.2767, -1.4972
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We had our goods in storage for 6 months. The packing team were excellent.
Delivery team were very helpful.
 

"Team of packers and delivery were great! So polite, friendly and helpful on a very stressful day."
 
 
 
 
Team:
Chris Steve
 
 
 


Review 10 Jan 2017
Recommended by customer in CM13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6177, 0.3323
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Access to both properties were limited but handled with expertise.
 
Cost: £1295

"Excellent service from start to finish. Very professional. Both removal guys polite and very helpful."
 
 
 
 
 
 


Review 9 Jan 2017
Recommended by customer in EX34
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
51.2047, -4.1121
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A complex move from Warwickshire to North Devon in separate phases. This included removals from home and a lock-up ( 6 miles apart ). A period of container storage and then delivery to Devon, some weeks later. The Devon delivery was challenging due to very narrow, single track lane.
 
Cost: £2800

"An excellent service from start to finish. Could not fault the project at all. Operatives were the nicest, most helpful and professional men I have ever met. Nice to be able to trust a company like this."
 
 
 
 
Team:
Paul Chri
 
 
 


Review 18 Dec 2016
Recommended by customer in LV35
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £2000

"Fully satisfactory no problem very helpful staff."
 
 
 
 
Team:
Mick Chris Mick
 
 
 

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