Evans Moving Ltd

Unit 2 New Road Industrial Estate, New Road Hixon
Stafford
Staffordshire
ST18 0PJ

52.8317, -2.0044

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.7/10
255 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.7/10 Overall Rating 9.7/10
Based on 255 reviews since 2008
 
 
 
Sales & Support
10/10 Sales & Support Rating 10.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Will recommend this company as they were very good."   more
 
" We couldn't have managed without the lads from Evans. They turned a nightmare into a challenging experience (Can't say pleasurable because it wasn't but it was bearable) They took the load and the str...."   more
 
" The whole experience was hassle free. The 3 removers were very courteous and efficient. The company were generous enough to let me keep wardrobes over the Xmas period and all boxes were collected pr...."   more
 
" Evans were truly awesome. They handled everything with professional but friendly attitude, making a very stressful day easier to get though. I cannot fault anyone, from the initial telephone call to ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 81%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 97%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 78%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 6
Arrived 9
belongings 6
best 6
boxes 13
brilliant 7
care 8
careful 8
cheerful 7
Couldn’t 8
courteous 11
credit 6
crew 10
damage 8
easy 8
efficient 17
Evans 42
Excellent 36
Extremely 13
family 6
fantastic 9
finish 6
friendly 33
friends 7
furniture 14
good 27
great 13
guys 10
happy 9
hard 20
helped 7
helpful 58
highly 12
lads 8
Mike 6
people 9
pleasant 7
pleased 14
polite 20
possible 6
professional 30
property 7
recommend 33
removal 33
service 58
stress 12
stressful 11
team 24
Thank 19
trouble 17
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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Review 11 Apr 2017
Recommended by customer in ST14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.8828, -1.8472
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved from one house to another, it was quick and easy.
 
Cost: £691

"Will recommend this company as they were very good."
 
 
 
 
 
 


Review 6 Apr 2017
Recommended by customer in ST16
 My Age: 60 - 69 
 I'm: Female 
52.8111, -2.1134
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
4 bed house to 2 bed bungalow most in boxes to be stored in garage. No problems.
 
 
 
 
 


Review 22 Mar 2017
Recommended by customer in DN10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.4012, -0.8312
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Long distance move, West Midlands to Notts/Lincs border. Downsizing after 40 years at address.
 
Cost: £1757

"We couldn't have managed without the lads from Evans. They turned a nightmare into a challenging experience (Can't say pleasurable because it wasn't but it was bearable) They took the load and the strain out of the day. Did over and above."
 
 
 
 
 
 


Review 15 Mar 2017
Recommended by customer in ST18
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.7968, -2.0007
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £1179

"The whole experience was hassle free.
The 3 removers were very courteous and efficient.
The company were generous enough to let me keep wardrobes over the Xmas period and all boxes were collected properly."
 
 
 
 
 
 


Review 27 Feb 2017
Recommended by customer in ST18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.8403, -2.0338
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
During removals, by solicitors proved to say there was a days delay. Removal company were amazing. They agreed to store my things overnight and we moved everything back on the Saturday morning to new property.
 

"Evans were truly awesome. They handled everything with professional but friendly attitude, making a very stressful day easier to get though.
I cannot fault anyone, from the initial telephone call to the office, through the home visit, the day of moving, the subsequent changes of plan and the move into the new house.
They were all 5 star and I would have no hesitation in using them again."
 
 
 
 
 
 


Review 22 Feb 2017
Recommended by customer in ST18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.7914, -1.9911
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £1100
 
 
 
 


Review 22 Feb 2017
Recommended by customer in ST15
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.8918, -2.1251
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The man went very smoothly, I had not got much furniture to move (5 items) plus 3 boxes, pictures and mirrors, everything was loaded, traveled to store and unpacked by 11.00 brilliant.
 
Cost: £300

"My move was probably the easiest done, I had packed|wrapped all my fragile stuff (I prefer to do this) but the lads were efficient and professional."
 
 
 
 
Team:
Gordon
 
 
 


Review 20 Feb 2017
Recommended by customer in SA71
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
51.6745, -4.9112
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
240 Mile move from Stoke-on-Trent to Wales.

Packing and loading 1st day. Travel 2nd day.
 
Cost: £1856

"Arrived on time to meet my daughter. My chair & cup of tea was waiting when I arrived 30 minutes later. "
 
 
 
 
 
 


Review 20 Feb 2017
Recommended by customer in TF9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.8525, -2.5550
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Removal of house contents and out buildings-easy access to both properties so no challengers other than remote location of second property.
 
Cost: £850

"Prompt and reliable, efficient team of four young men."
 
 
 
 
 
 


Review 20 Feb 2017
Recommended by customer in OE6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Difficult access to new property - van driver struggled to park. Team were ahead of time at lunch time but ended up behind time leaving new property at 7.30 PM!
 
Cost: £1546

"Most of team very courteous and polite. One was rather cheeky and asked for cups of team which slowed the move door.
Slight damage to chandelier - one broken crystal. I didn't claim. Initial valuer (Caror)was excellent."
 
 
 
 
 
 


Review 16 Feb 2017
Recommended by customer in ST15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.8761, -2.1944
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The boys were efficient, calm and thorough. (My previous move was traumatic with stuff lost, left behind etc).
 
Cost: £1200

"The boys were polite at all times and I felt well looked after. (My previous move was unpleasant as I found the boys cocky and disorganised)"
 
 
 
 
 
 


Review 16 Feb 2017
Recommended by customer in ST19
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6990, -2.0798
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved into store and out of store
 

"Good service and accurate invoicing. We had our contents in storage for 18 months and they took good care of them."
 
 
 
 
 
 


Review 15 Feb 2017
Recommended by customer in ST17
 My Age: 60 - 69 
 I'm: Female 
 I haven't used this business before 
52.7696, -2.0560
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Friendly team, however mud was left on carpets from home we were leaving, mud on mattresses, dining table screw missing.
 
Cost: £1999

"We will be moving again later this year using this company."
 
 
 
 
 
 


Review 14 Feb 2017
Recommended by customer in ST15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.8942, -2.1266
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very clean, helpful and respectful of my belongings which was a stressful time in my life!
 

"My furniture etc was in storage for 3/12, So can't be sure of the total cost."
 
 
 
 
 
 


Review 13 Feb 2017
Recommended by customer in GT17
 My Age: 50 - 59 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Difficult access for, lorry that required excellent driving skill.
 
Cost: £1200

"Very good firm and very friendly."
 
 
 
 
 
 


Review 13 Feb 2017
Recommended by customer in ST5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.9863, -2.2226
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Simple move from previous property to new address.
 
Cost: £900

"Evans arrived on time were friendly and helpful and completed their tasks quickly and efficiently."
 
 
 
 
 
 


Review 13 Feb 2017
Recommended by customer in DE3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.9133, -1.5549
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Evans helped us our in as extremely successful move-couldn't have been window or MNC understood. This move was done with only 12 hours notice and in the time we needed. Packers and removal stuff were brilliant.
 

"As mentioned above Evans helped us out of a situation where we could lose our sale/purchase altogether. We were very impressed with their courtesy . The guys that came to pack and move were a great crew respectful and understanding of two very stressed out people. We owe them!! "
 
 
 
 
 
 


Review 24 Nov 2016
Recommended by customer in SY25
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.2412, -4.0555
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Very good, polite and efficient, would recommend them."
 
 
 
 
 
 


Review 23 Nov 2016
Recommended by customer in WV10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.6650, -2.1171
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Complicated move due to narrow bridge so had decant to smaller van.
 
Cost: £1300
 
 
 
 


Review 18 Nov 2016
Recommended by customer in TF10
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.7740, -2.3832
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Downsizing.
 

"The removals men kept positive, polite and friendly during even the most challenging aspects of getting my furniture up the stairs.They were really careful about not damaging furniture or property. They were very professional and hard workers."
 
 
 
 
 
 

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