Todds Removals & Storage

Mills Road, Chilton Industrial Estate
SUDBURY
Suffolk
CO10 2XX
52.0399, 0.7461

Removers

www.todds-removals.co.uk

enquiries@todds-removals.co.uk

01787 377 489

01787 880 597

Listed under: Removers - Domestic

100% recommended: 9.3/10
111 reviews since 2010

Satisfaction Ratings

Overall Rating		9.3/10

Packing & Handling		9.3/10

Collection & delivery		9.5/10

Service		9.5/10

Value		9/10



Code of Practice

Code of practice	96%

Description	100%

Loss or damage	95%

Claims timing	90%

Cancellation	94%

Protection options	96%

Claims procedure	83%

Recent Reviews

" A very well done move. Men were good and cheerful." more

" The move went very smoothly. The team of 3 men were very helpful and pleasant, nothing too much trouble. Will definitely use this firm again." more

" Friendly and helpful service provided by all staff. Removal crew were all considerate, very efficient & extremely professional. Highly recommended." more

" Packing was done by me." more

About Us (Information provided by the businesses)

Businesses: login to your control panel to add this information

Legal Name: Todds Removals & Storage.

SUMMARY OF ALL REVIEWS

Reviews by Month
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Reviews that match your Budget (click to filter these reviews below)

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REVIEWS LISTED BELOW
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Review 30 Apr 2012 Recommended by customer in Dunmow, CM6 51.9168, 0.3324 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727	Cost: £700

Satisfaction Ratings

Overall Rating

8.5/10

Show All


Packing & Handling		7/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		9/10
The staff were presentable punctual and polite

Value		8/10
The firm's charges are reasonable for the work involved

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Review 30 Apr 2012 Recommended by customer in Sudbury, CO10 52.0463, 0.7426 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727	Cost: £480

Satisfaction Ratings

Overall Rating

5/10

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"A very well done move. Men were good and cheerful."

Review 24 Apr 2012 Recommended by customer in Sudbury, CO10 52.1010, 0.6729 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727	Cost: £864

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The move went very smoothly. The team of 3 men were very helpful and pleasant, nothing too much trouble. Will definitely use this firm again."

Review 24 Apr 2012 Recommended by customer in Ipswich, IP7 52.0790, 1.0024 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727	Cost: £766

Satisfaction Ratings

Overall Rating

9/10

Show All


Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		7/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

"Packing was done by me."

Review 24 Apr 2012 Recommended by customer in Sudbury, CO10 52.0207, 0.7497 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727	Cost: £708

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Friendly and helpful service provided by all staff. Removal crew were all considerate, very efficient & extremely professional. Highly recommended."

Review 13 Apr 2012 Recommended by customer in Bures, CO8 51.9843, 0.7286 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727

Satisfaction Ratings

Overall Rating

9/10

Show All


Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		9/10
Our property was collected and delivered as agreed

Service		9/10
The staff were presentable punctual and polite

Value		9/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Weekly charge.

"Friendly, helpful and an excellent service."

Review 12 Apr 2012 Recommended by customer in Bury St. Edmunds, IP29 52.1690, 0.7138 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727

Satisfaction Ratings

Overall Rating

8.3/10

Show All


Packing & Handling		8/10
The firm took care in packing and handling our property

Collection & delivery		8/10
Our property was collected and delivered as agreed

Service		8/10
The staff were presentable punctual and polite

Value		9/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Review 12 Apr 2012 Recommended by customer in Bury St. Edmunds, IP30 52.2407, 0.8619 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727	Cost: £510

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Very helpful, efficient team who worked so hard to help our move go smoothly."

Review 12 Apr 2012 Recommended by customer in Colchester, CO4 51.9098, 0.9132 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal of all item, some to storage some to Southern Spain. Return of items in storage to house.

Review 11 Apr 2012 Recommended by customer in Sudbury, CO10 52.0919, 0.7266 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727	Cost: £3026

Satisfaction Ratings

Overall Rating

9/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		8/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		8/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"A move undertaken in difficult conditions (snow & ice), but carried out with care and efficiency. Removal team very organised, efficient & helpful."

Review 28 Mar 2012 Recommended by customer in Frodsham, WA6 53.2632, -2.7723 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		9/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Professional and efficient service."

Review 19 Mar 2012 Recommended by customer in Sudbury, CO10 52.0263, 0.7417 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727	Cost: £801

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"A great crew who did a fantastic job with difficult access."

Review 14 Mar 2012 Recommended by customer in Sudbury, CO10 52.1059, 0.6676 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727	Cost: £240

Satisfaction Ratings

Overall Rating

8/10

Show All


Packing & Handling		8/10
The firm took care in packing and handling our property

Collection & delivery		8/10
Our property was collected and delivered as agreed

Service		8/10
The staff were presentable punctual and polite

Value		8/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Slight damage to paint surface of wall (Bedroom 2)."

Review 23 Feb 2012 Recommended by customer in Colchester, CO1 51.8884, 0.9246 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727	Cost: £500

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Excellent careful service."

Review 15 Feb 2012 Recommended by customer in Bury St. Edmunds, IP30 52.2093, 0.7475 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727	Cost: £208

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Very satisfied with service from start to finish as I moved at very short notice. Removal men friendly, helpful and treated my furniture with great care and were most helpful at both ends of the journey."

Review 13 Feb 2012 Recommended by customer in Eye, IP23 52.3270, 1.1450 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727	Cost: £660

Satisfaction Ratings

Overall Rating

9.7/10

Show All


Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		9/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Friendly, very willing, nothing too much – most satisfied."

Review 26 Jan 2012 Recommended by customer in Woodbridge, IP13 52.2258, 1.3340 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727	Cost: £1416

Satisfaction Ratings

Overall Rating

9/10

Show All


Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		9/10
Our property was collected and delivered as agreed

Service		9/10
The staff were presentable punctual and polite

Value		9/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Review 24 Jan 2012 Recommended by customer in Peterborough, PE6 52.6722, -0.1689 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727	Cost: £675

Satisfaction Ratings

Overall Rating

8.8/10

Show All


Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		9/10
Our property was collected and delivered as agreed

Service		9/10
The staff were presentable punctual and polite

Value		8/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Friendly, efficient, professional service provided."

Review 24 Jan 2012 Recommended by customer in Bury St. Edmunds, IP32 52.2441, 0.7552 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727	Cost: £888

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		8/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Review 12 Jan 2012 Recommended by customer in Colchester, CO6 51.9919, 0.8322 business Todds Removals & Storage http://www.referenceline.com/removers-in-sudbury-toddsremovalsstorage-14727

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from 2 bed to 4 bed house.

"Very friendly & helpful. Moved my most loved item – my piano! My move was only 30 seconds up the road but Todds was worth every penny."

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