E G Wigmore & Sons Ltd

Unit 3, Barkham Grange, Barkham Street, Barkham
WOKINGHAM
Berkshire
RG40 4PJ
51.3937, -0.8788

Removers

www.wigmores.co.uk

alanwigmore@uk2.net

01189 761 900

Listed under: Removers - Domestic

98% recommended: 9.6/10
60 reviews since 2009

Satisfaction Ratings

Overall Rating		9.6/10

Packing & Handling		9.3/10

Collection & delivery		9.7/10

Service		9.9/10

Value		9.3/10



Code of Practice

Code of practice	89%

Description	98%

Loss or damage	93%

Claims timing	70%

Cancellation	91%

Protection options	88%

Claims procedure	64%

Recent Reviews

" This is the second time we have used Wigmore and both times we were extremely pleased with the service they provided. All staff were very polite and ...." more

" There was some some damage to a clock that Alan pointed out and advised I could claim for. I am in the process of trying to find a local clock repair...." more

" Very happy with the service, would recommend and use again." more

" Alan and his team were fantastic, cool, calm and collected, We had the added problem of mains gas works directly outside the house we were leaving sit...." more

About Us (Information provided by the businesses)

Businesses: login to your control panel to add this information

Legal Name: E G Wigmore & Sons Ltd. Limited Company.

SUMMARY OF ALL REVIEWS

Reviews by Month
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REVIEWS LISTED BELOW
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Review 19 Mar 2012 Recommended by customer in Bracknell, RG12 51.3988, -0.7270 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £600

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from 3 bedroom to 4 bedroom house.

" This is the second time we have used Wigmore and both times we were extremely pleased with the service they provided. All staff were very polite and helpful. "

Review 5 Mar 2012 Recommended by customer in Wokingham, RG41 51.4168, -0.8558 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £1200

Satisfaction Ratings

Overall Rating

9.3/10

Show All


Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		9/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		9/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

A local move. The house we moved to was on 3 fllors with some narrow stairs for them to manage. They packed for us.

" There was some some damage to a clock that Alan pointed out and advised I could claim for. I am in the process of trying to find a local clock repairer. I can't remember if Alan informed me of any time limits.

We have not used E.G Wigmore before, but would certainly recommend them to anybody else. "

Review 1 Feb 2012 Recommended by customer in Tadley, RG26 51.3283, -1.0580 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010

Satisfaction Ratings

Overall Rating

8.8/10

Show All


Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		9/10
Our property was collected and delivered as agreed

Service		8/10
The staff were presentable punctual and polite

Value		9/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 bed house

" Very happy with the service, would recommend and use again. "

Review 4 Jan 2012 Recommended by customer in Wokingham, RG40 51.4138, -0.8392 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £600

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from one side of town to the other.

" Alan and his team were fantastic, cool, calm and collected, We had the added problem of mains gas works directly outside the house we were leaving situated in a narrow lane this was no problem to Wigmores.
We have used this company twice before (34 years ago) when we dealt with Alan's Grandfather and Father and the company still maintains its quality of service, all in all a very smooth and easy move well done Wigmores!! "

Review 18 Dec 2011 Recommended by customer in Sidmouth, ex10 50.7186, -3.2215 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £2200

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		9/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Pack up and move our furniture and posessions to our cottage in Devon. Arrange the removal of our son''s goods to USA.

" I found Wigmore's a pleasure to work with from my first telephone call asking them to come out to give me a quote , to working out the details of the move, to the day they arrived, on time, and packed up all our possessions to be moved to our new home, to their arrival at our new location and unloading all the boxes to where we wanted them placed.

They took the stress out of our move, they were a hardworking, reliable and a pleasant team. "

Review 9 Nov 2011 Not Recommended by customer in Bracknell, RG12 51.4095, -0.7820 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010

Satisfaction Ratings

Overall Rating

6/10

Show All


Packing & Handling		4/10
The firm took care in packing and handling our property

Collection & delivery		4/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		6/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The attitude was if something were to be broken / damaged their insurance would cover it. We therefore felt due care & attention was not taken. Some items are irreplaceable even with money & we ended up moving a lot of our own precious items as we did not trust the way they were being handled."

Review 2 Nov 2011 Recommended by customer in Wokingham, RG40 51.3823, -0.8559 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £900

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Recently downsized to a smaller 4 bed detached house from a much larger 4 bed detached house.

" Would happily recommend Wigmore & Sons to anyone who is about to move home. From the initial survey through to final day completion of the move the whole process was undertaken in a very professional manner.

The 3 removals men on the day were very helpful and courteous and always asked us questions on where would be the best place for things to go, making life easier for us in the early stages of getting used to our new home.

Very very happy with Alan Wigmore and his team! "

Review 25 Oct 2011 Recommended by customer in Crowthorne, RG45 51.3696, -0.8191 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £1000

Satisfaction Ratings

Overall Rating

10/10

Show All


Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from chalet bungalow into storage for 1-week and then out to a 2-bedroom, first floor apartment.

" Had not used E G Wigmore before but found them extremely professional, polite and flexible in collection and delivery arrangements. "

Review 24 Oct 2011 Recommended by customer in Reading, RG1 51.4451, -0.9537 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £996

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was within the Reading area from a 4 bedroom house into a larger property.

" We used Wigmores following a recommendation from a friend. They were very thorough and professional at the quotation stage, and also very competitively priced. The move itself went ahead smoothly and we felt that our belongings were in safe hands throughout the whole process. The removal men were helpful and polite. "

Review 10 Aug 2011 Recommended by customer in Bristol, BS7 51.4835, -2.5818 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £1224

Satisfaction Ratings

Overall Rating

10/10

Show All


Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"A very professional team – courteous, polite, punctual, calm but very efficient – very pleasant approach – was delighted with their service & help."

Review 8 Aug 2011 Recommended by customer in Camberley, GU15 51.3400, -0.7269 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £888

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

My previous property was a 3 storey town house, approached down a Walliway.

"From first engagement of Wigmore & Sons I felt re-assured I am dealing with a business who cared. Always punctual, responsive, informative & helpful. The team on the days of the move were polite, courteous, efficient & friendly. All in all I was delighted by their service."

Review 4 Aug 2011 Recommended by customer in Bristol, BS37 51.5498, -2.4088 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Also did the packing which was excellent."

Review 6 Jul 2011 Recommended by customer in Ipswich, IP4 52.0682, 1.2001 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £1944

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		9/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Excellent service, highly recommend. Polite, helpful, hardworking team. An excellent service, I would have no problems recommending to others."

Review 27 May 2011 Recommended by customer in Reading, RG4 51.4811, -0.9651 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £3500

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"We have used this firm before & will use them again – a delight to deal with."

Review 5 May 2011 Recommended by customer business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £2100

Satisfaction Ratings

Overall Rating

9/10

Show All


Packing & Handling		8/10
The firm took care in packing and handling our property

Collection & delivery		8/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Review 3 May 2011 Recommended by customer in Wokingham, RG41 51.4192, -0.8928 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £995

Satisfaction Ratings

Overall Rating

9.3/10

Show All


Packing & Handling		8/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		9/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"We were extremely happy with the service provided. All crew members were professional and polite and had great time keeping. They took great care with packaging and removals and we would not hesitate to recommend."

Review 12 Apr 2011 Recommended by customer in Wokingham, RG40 51.3826, -0.8629 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £600

Satisfaction Ratings

Overall Rating

7.7/10

Show All


Collection & delivery		8/10
Our property was collected and delivered as agreed

Service		9/10
The staff were presentable punctual and polite

Value		6/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We packed and moved most small stuff ourselves.

"Very polite & helpful."

Review 6 Apr 2011 Recommended by customer in Bracknell, RG12 51.4009, -0.7518 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Office

"Brilliant service, very polite, friendly, helpful. Went above & beyond duty. Would definitely recommend & use again."

Review 18 Mar 2011 Recommended by customer in Witney, OX28 51.7848, -1.5123 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £200

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Customer Review

Removal: Other household, within 100 miles.

" Small firm, willing to take on small job, very efficiently performed. "

Review 14 Mar 2011 Recommended by customer in Wokingham, RG40 51.4112, -0.8412 business E G Wigmore & Sons Ltd http://www.referenceline.com/removers-in-wokingham-egwigmoresonsltd-15010	Cost: £480

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal: 1-2 bedrooms, within 25 miles.

" Extremely friendly and efficient service, would recommend to anyone. "

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