"Excellent.
Used in February to move from Bath and as they were excellent. I used them to move back to Bath, 9 months later."

"The move itself was handled very professionally is the removal staff were excellent. On unpacking, within 48 hrs, I discovered one box was missing & notified the firm. They assured me it was not on the van or in the warehouse & that I should look again. After several times back & forth I was asked to notify of items/value missing & have since heard nothing, 6 weeks have passed since"

"I asked several times for my sofas which had just been recovered and stored to be wrapped. I was told on a collection that it would see due at the depository. When delivered bed it was quite abused that they had been stored in the container unwrapped fortunately no damage was done."

"This was a good moving experience we would recommend the company. Thank you for your professionalism and great humour. Special thanks to William(son of ted) for a great job!"

"The team were unfailingly polite, professional and obliging. We would unreservedly recommend this company."

"A second experience as good the first. Charming and helpful movers, a pleasure to meet them and special thank you to Sam."

"Can't remember two guy's names but they were charming and efficient. Very careful with furniture and covered all carpets."

"I have always found Firbanks to be extremely careful, quick and efficient. A little expensive but worth it."

"We were very grateful to the term of packers who worked quickly and efficiently to move contents accumulated over more than 30 years. They were courteous and hardworking, and despite the fact it was very hot and humid on both days. They never lost their sense of humour."

"The guy who did the initial survey was excellent. Henrietta and all her flock could not have been more helpful. Thank you for making a very stressfree experience almost painless. "

"Excellent. Would not hesitate to highly recommend them."

"We could not have been better served.... an outstanding company."

"We have been most satisfied in every way. The team work, energy and thoughtfulness was exemplary; We had expected this to be a 3 day job but all completed in 2 days. Not a single item broken and as far as we can judge nothing mislaid. A huge vote of thanks!"

"Due to living alone, I am still unpacking my 109 boxes! However I have unpacked many boxes of precious china items and there are no breakages.

The men were amiable, hard working, fast and good humoured having Firbanks packed for me was a Godsend. I have frequently mentioned the firm's name since I moved and recommend you without reservation. I would be pleased if you would now collect some of the boxes."

"The move was carried out by very pleasant professional men – they managed a complicated run with good humour and great care. I was totally happy with their way of working and dealing with very fragile objects."

"A very long day for us. We wish the move had begun earlier in the day. (29/4). As we are elderly it seemed to take a long time, and we had a long car journey in commuter traffic to Birmingham afterwards."

"Crew did a fantastic job and fair price too."

"Amazing team, very friendly, efficient and cheerful."

"Was surprised to be asked (aged 77!) to fold the cardboard boxes as they were unpacked _ you could not move in house without emptying boxes as furniture moved in. I do, however, expect and do fold boxes once remover are away - I paid for 2 full days - the men had several idle periods and left by 3pm on 2nd day."