Storing.com Ltd

Long Haydons, Rushden Road Bletsoe
Bedford
Bedfordshire
MK44 1QW

52.2174, -0.5134

Removers - Removals Companies

Listed under:  Removers / Removal Companies, Storage
99% recommended   Rating 9.7/10
748 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7/10 Overall Rating 9.7/10
Based on 748 reviews since 2007
 
 
 
Sales & Support
9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery
9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Amazing service, really lovely guys and went above and beyond! Would highly recommend."   more
 
" The storing personnel I dealt with throughout the period of storage and on the day I was emptying (a Saturday) were very helpful, informative and accommodating. I would strongly recommend Storing.Com...."   more
 
" I have been using Storing.com for over 10 years as a storage company and have always received a very high standerd of services from them. I have now removed my storage from them and the two genlema...."   more
 
" Great job."   more
 
About Us


We offer an affordable self storage service for domestic and commercial customers.

Fixed price from 1 month to 5 years.

For a six month storage period we offer a free collection service.

All collections and deliveries are with a two man team from 7am ,no hiring vans with storing.com.

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 81%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 66%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 80%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 87%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 63%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

better 8
brilliant 24
care 12
careful 9
collection 12
Com 33
courteous 12
customer 11
definitely 13
delivery 22
easy 8
efficient 54
excellent 97
experience 10
extremely 12
fantastic 25
fast 8
friendly 88
friends 12
furniture 13
Good 51
Great 85
guys 41
happy 21
hard 10
helpful 101
highly 13
impressed 10
Jason 10
lovely 10
Matt 22
nice 15
Paul 32
people 10
phone 10
pleasant 15
pleased 13
Polite 41
Process 9
professional 48
quick 15
really 22
recommend 49
removal 18
service 162
storage 34
Storing 39
team 24
Thank 55
Thanks 61
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  

Review 16 May 2017
Recommended by customer in GU21
51.3217, -0.5539
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Flat contents into store.
 
Cost: £160

"Amazing service, really lovely guys and went above and beyond! Would highly recommend."
 
 
 
 
Team:
Paul M
 
 
 


Review 15 May 2017
Recommended by customer in TW20
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
51.4189, -0.5707
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Furniture had been in storage for a year and I was emptying it to move to a new house.

" The storing personnel I dealt with throughout the period of storage and on the day I was emptying (a Saturday) were very helpful, informative and accommodating. I would strongly recommend Storing.Com. "
 
 
Team:
Julie and Ryan
 
 
 


Review 13 May 2017
Recommended by customer in SW20
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.4081, -0.2294
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Remove my storage stuf from Storing.com
 
Cost: £160
 

" I have been using Storing.com for over 10 years as a storage company and have always received a very high standerd of services from them.

I have now removed my storage from them and the two genleman who delivered my stuff was amazing. Moved my stuff from the container into my new property safely and sound.

I will gladly recommend them to family and friend.

MC Sinclair "
 
 
Team:
Stewart and Paul
 
 
 


Review 11 May 2017
Recommended by customer in RM16
 My Age: 30 - 39 
51.4798, 0.2905
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Flat content.
 
Cost: £66

"Great job."
 
 
 
 
Team:
Paul Stuart
 
 
 


Review 20 Apr 2017
Recommended by customer in NW11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.5745, -0.2011
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Store only of items from 3 different locations.
 
Cost: £23
 

" I needed short term storing while I was abroad that involved 3 shipments from 3 different locations to storing.com and combine them into one pallet for export. Mr. Curtis from storing.com handled everything on the best side from sales level to end of project. Very happy with overall experience! "
 
 
Team:
Mr. Ryan Curtis
 
 
 


Review 6 Apr 2017
Recommended by customer in SE22
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.4537, -0.0709
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Standard move to store

" Excellent service "
 
 
 
 


Review 24 Mar 2017
Recommended by customer in N3 2
51.6004, -0.1800
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House goods into store.
 
Cost: £66

"All perfect!
Thanks!"
 
 
 
 
Team:
Paul Stuart Martin
 
 
 


Review 16 Mar 2017
Recommended by customer in MK13
 My Age: 30 - 39 
 I'm: Male 
 I haven't used this business before 
52.0559, -0.7825
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Flat contents into store.
 
Cost: £66

"Very helpful and friendly."
 
 
 
 
Team:
Paul Martin
 
 
 


Review 14 Mar 2017
Recommended by customer in NW2
51.5547, -0.2169
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House to house plus sort items for storage.
 

"Paul and Martin did an excellent job contacting, delivering and waiting patiently whilst we sorted through our belongings. They were super friendly, polite and offered service with a smile. Couldn't have asked for better. Thank you. "
 
 
 
 
Team:
Paul Ma
 
 
 


Review 10 Mar 2017
Recommended by customer in MK44
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.2269, -0.5535
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Removal of bedroom and some kitchen contents from a flat in London to storage in Bedfordshire.

" All aspects of arranging removal, actual removal, storage and subsequent access and the retrieval of property were straightforward, easy to understand and staff ( manual and office) were helpful and efficient throughout. "
 
 
 
 


Review 10 Mar 2017
Recommended by customer in E5 0
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.5533, -0.0483
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
When I was moving home I had to put some things (lots of old furniture) into storage for a couple of years. Now I have more space I have just had it all returned to me. All of the furniture was returned in the same condition that it left me 2 years ago.
 
Cost: £159
 

" I have had lots of experience with removal services and have stored things with other companies previously but I have to say that the service here was far better than anything I had experienced previously. Everyone who I had spoken with on the phone to the friendly and professional men who picked up and then returned my things. Moving can be very stressful and I have experienced very rude removal people before. I also thought that the prices were very reasonable. "
 
 
Team:
I am not sure of the names, but the delivery men and everyone I spoke to over the phone
 
 
 


Review 10 Mar 2017
Recommended by customer in NN9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
52.3474, -0.5347
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Not a move but storing my moms stuff that we had to clear from the house when she got so ill and moved into the care home.

" We've had to go several times to the unit to sort boxes of stuff out, which is always emotionally charged for me, but your staff are very sensible, responsible and accommodating. They're not to know what an emotional time it is for me, but i am glad they are the people they are.

Instructions and rates understandable, no hidden catches or extras "
 
 
Team:
Ryan, and the nice guys at the storage facilty
 
 
 


Review 10 Mar 2017
Recommended by customer in MK43
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.0678, -0.6328
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving office storage facilities
 
Cost: £50
 

" Friendly and professional service "
 
 
Team:
Jamil
 
 
 


Review 3 Mar 2017
Recommended by customer in SW11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4619, -0.1740
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Contents of house into store.
 
Cost: £300

"Excellent team of removers efficient professional and friendly too. Would not hesitate to recommend. Thank you. "
 
 
 
 
Team:
Paul Martin Stuart Jason
 
 
 


Review 1 Mar 2017
Recommended by customer in AL3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.7542, -0.3494
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving from 3 bed house to 1 bed flat and storing belongings.

" After emailing initially, i was contacted by Ryan, who couldn't have been more helpful, advising on ways to save money on using different sized units. We were visited by the guys prior to our moving date to assess what we had to go into storage. On moving day the guys were great - got on with it without any issue. Good, friendly bunch. We wouldn't hesitate to use again or to recommend to others. Big thumbs up. "
 
 
Team:
Ryan
 
 
 


Review 27 Feb 2017
Recommended by customer in MK8
52.0347, -0.7946
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Goods into house.
 
Cost: £249
 
 
Team:
Paul Jason Stuart
 
 
 


Review 25 Feb 2017
Recommended by customer in E5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
51.5572, -0.0492
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Storage required for property move. 80% of contents of 2 bedroom flat collected from property for 4 weeks storage with delivery at new property.
 
Cost: £582
 

" I am very pleased with the service from Storing.com.

The office team were very helpful and made the planning and booking of the job very simple.

The drivers on the day were on time, very polite and friendly.

They carried out the job quickly and with care.

I can't fault them at all.

"
 
 
Team:
Cherrelle David
 
 
 


Review 24 Feb 2017
Recommended by customer in W12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5054, -0.2332
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Renovating flat so needed somewhere to store my possessions for the duration

" Very easy to arrange and with a short turn around time. The collection guys arrived as school. They were very quick and efficient. Very patient even when I had forgotten to say about certain items.

No hesitation in recommending "
 
 
Team:
Sorry I can't remember
 
 
 


Review 24 Feb 2017
Recommended by customer in W1U
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.5211, -0.1535
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
My experience with Storing.com was exceptionally easy. The storing price was fair, the movers were very professional and handled our belongings with care. I highly recommend this company for storage.

" Please see above "
 
 
 
 


Review 3 Feb 2017
Recommended by customer in E8 3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.5396, -0.0558
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Challenge for truck to fit into car park width size of contains meant items just fit.
Stored contents of flat while abroad.
 
Cost: £75

"Helpful team!
Made sure items fit reasoning."
 
 
 
 
Team:
Paul Tony
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1