Storing.com Ltd

Long Haydons, Rushden Road Bletsoe
Bedford
Bedfordshire
MK44 1QW

52.2174, -0.5134

Removers - Removals Companies

Listed under:  Removers / Removal Companies, Storage
99% recommended   Rating 9.7/10
723 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7/10 Overall Rating 9.7/10
Based on 723 reviews since 2007
 
 
 
Sales & Support
9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery
9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Best price I could find on the market for storage. Very straightforward process from start to finish, supported by a great service and a helpful team. I would definitely recommend. :)"   more
 
" Ryan at storing.com was brilliant as mentioned before. However, was disappointed that the company did not offer removal options for the larger storage containers."   more
 
" Sales staff understood my requirement - offered better solutions and were 'on the ball' in terms of our requirements."   more
 
" It was really good"   more
 
About Us


We offer an affordable self storage service for domestic and commercial customers.

Fixed price from 1 month to 5 years.

For a six month storage period we offer a free collection service.

All collections and deliveries are with a two man team from 7am ,no hiring vans with storing.com.

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 82%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 67%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 80%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 88%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 63%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

brilliant 23
care 10
careful 9
collection 11
com 28
courteous 12
customer 11
definitely 13
delivery 22
efficient 49
Excellent 94
extremely 11
fantastic 24
friendly 80
friends 12
furniture 12
good 50
great 82
guys 36
happy 20
hard 9
helpful 94
highly 12
impressed 10
Jason 10
lovely 9
Matt 22
nice 14
Paul 31
people 8
phone 9
pleasant 13
pleased 12
polite 39
process 9
professional 45
Prompt 13
punctual 13
quick 14
really 21
recommend 43
recommended 11
removal 15
service 153
storage 28
Storing 33
team 20
Thank 51
thanks 59
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  

Review 23 Dec 2016
Recommended by customer in W2 6
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5145, -0.1837
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
I had to store a number of boxes and mid-sized items for a couple of months until I found a new flat.

" Best price I could find on the market for storage.
Very straightforward process from start to finish, supported by a great service and a helpful team.

I would definitely recommend. :) "
 
 
 
 


Review 20 Dec 2016
Recommended by customer in MK41
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.1648, -0.4936
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Show All
 
 
   Customer Review
 
Ryan at storing.com was brilliant arranging everything involved with my storage unit. Would have appreciated that the company had offered removal for the larger storage units as my move was from another local storage company.

" Ryan at storing.com was brilliant as mentioned before. However, was disappointed that the company did not offer removal options for the larger storage containers. "
 
 
Team:
Ryan
 
 
 


Review 15 Dec 2016
Recommended by customer in MK40
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.1394, -0.4620
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Additional Storage facilities required.

" Sales staff understood my requirement - offered better solutions and were 'on the ball' in terms of our requirements. "
 
 
 
 


Review 13 Dec 2016
Recommended by customer in SW2

 I'm: Male 

51.4491, -0.1180
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Ostade Road

" It was really good "
 
 
 
 


Review 13 Dec 2016
Recommended by customer in SG1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.9013, -0.2006
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very efficient and professional.

" Both the sales personnel and the movers were very professional. Excellent job! "
 
 
Team:
Cherrelle, Stuart and Steve
 
 
 


Review 12 Dec 2016
Recommended by customer in NW2
51.5555, -0.2227
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House contents into store. Boxes.
 
Cost: £27

"Paul & Stuart are very nice, friendly and helpful and professional. I highly recommend you services to my friends based on your stuff's professionality. "
 
 
 
 
Team:
Paul S
 
 
 


Review 11 Dec 2016
Recommended by customer in N4 4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.5762, -0.1133
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
I have been using Store.com since 2003 and have recently finally cleared out all my storage with them.

" This is a company that is not only efficient and professional, but is friendly and helpful far beyond the usual. Their removal team has actually become like old friends as my goods have moved in and out of their storage depot as we exchange news and updates. "
 
 
 
 


Review 9 Dec 2016
Recommended by customer in SE3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
51.4717, 0.0195
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
I was moving abroad for a year and needed all my contents stored for this time.

" Great experience with Storing.com. Before during and after they were on-hand for any questions and concerns I had. The pick-up ran smoothly and they made sure everything would fit as required.

The delivery after a year in storage, also ran smoothly. I would recommend and use their service again. Thanks! "
 
 
Team:
Ryan Curtis and Cherrelle David. Don't know the delivery drivers names but they were great too
 
 
 


Review 25 Nov 2016
Recommended by customer in SG5
51.9460, -0.2823
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Home goods into store.
 
Cost: £132

"Excellent work.Friendly staff. Highly recommended."
 
 
 
 
Team:
Paul St
 
 
 


Review 23 Nov 2016
Recommended by customer in AL5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.8333, -0.3766
 
 
Satisfaction Ratings
 
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Did not use moving service

" We had our file boxes which had been with Storing.com for a number of year shredded as we no-longer required the documents. This was done speedily and we were very impressed with the service. "
 
 
Team:
Ryan
 
 
 


Review 18 Nov 2016
Recommended by customer in NW2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.5465, -0.2240
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move and storage of household furniture for period of 6 months

" I was seriously impressed with the company and the whole process from start to finish.

every employee that dealt with us was knowledgeable, professional and really friendly - it made such a difference to the stress of moving.

I cant recommend or rate you high enough. "
 
 
Team:
Cherrelle
 
 
 


Review 11 Nov 2016
Recommended by customer in MK44
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
52.2255, -0.5427
 
 
Satisfaction Ratings
 
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
I delivered my items to the unit and collected them after just over a year

" I had my belongings with Storing.com for over a year and was delighted with the service. I was able to access my crate on several occasions and the office were always courteous, prompt and very efficient "
 
 
Team:
I'm sure the chap who met me at Twinwoods was called Ryan. He was excellent. Very polite and helpful, lovely man.
 
 
 


Review 10 Nov 2016
Recommended by customer in N7 9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.5506, -0.1226
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Storing few items of furniture

" Brilliant. Very cheap alternative to horrendous London rates. Very professional. Come and collect. Highly recommended. "
 
 
Team:
Cheerle and 2 guys who came to collect
 
 
 


Review 26 Oct 2016
Recommended by customer in E8 3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.5452, -0.0653
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move was to store the majority of my home contents (furniture and effects) for six months whilst building work is carried out. This included large sofas and other big items as well as numerous boxes. My apartment is up 7 flights of stairs with no lift and some of the large items had to be handled very carefully to get round stair corners etc. The booking process was very straightforward and they gave helpful, practical advice. Because I was storing for six months, they provided loading of the containers free of charge. Since I was not sure how much storage space I would require, we signed a contract for three containers (the max that will fit on one truck) but they told me that they would refund the cost of the 3rd container if everything fitted into 2 containers. The price charged was 66 per container per 4 weeks approzimately 1,200 for six months'' storage, with the loading up being done for free. The payment is monthly by direct debit.

" I highly recommend Storing.com after using them last week. Their website was clear and informative and on the telephone they were very helpful and efficient. The booking process was very straightforward and they gave helpful, practical advice. Because I was storing for six months, they provided loading of the containers free of charge (the client packs everything up in advance, ready to be moved). Contact and communication were brilliant - email questions were answered swiftly. As the moving day approached, I received phonecalls confirming final details. The day before, I was informed that the containers and team would be with me between 7am and 8am - and they were outside the building on the dot of 7am. The team was professional, hard working, pleasant, very helpful and took good care of the furniture being moved. They took careful inventories of all items going into each container as they were loaded, and came prepared with stacks of transit blankets for protecting furniture etc. The whole system worked very smoothly and everything was loaded up (3 x 35 cu ft) in just over 3 hours. I was very happy with the price, the service and the communication and would not hesitate to recommend the company to others. "
 
 
Team:
Paul and his team - thank you for everything - even being great with my dog!
 
 
 


Review 26 Oct 2016
Recommended by customer in MK41

 I'm: Male 

52.1384, -0.4249
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

" Super service as ever very efficient and polite. Cant fault them "
 
 
Team:
Cheryl I think was her name
 
 
 


Review 10 Oct 2016
Recommended by customer in N1 3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.5430, -0.0865
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move to storage

" Very good "
 
 
 
 


Review 6 Oct 2016
Recommended by customer in TW8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.4909, -0.3029
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved abroad and used Storing.com to store our container while we found a house abroad.

" Storing.com were completely efficient and professional in every dealing I've ever had with them. They explained procedures thoroughly and they carried them through too.

They worked with my removal company (GB Liners) in accepting my items from them and storing them appropriately. When it was time to ship them abroad, they again worked well with my removal company to allow them to load the container appropriately for sea shipping.

I didn't have to get involved at all. I called my removal company and asked them to get in touch with Storing. I called Storing to let them know my removal company would be contacting them.

And that was the extent of my involvement. It was a stressless move purely because of the care that was taken by Storing.com and GB Liners.

I asked Storing to keep one box behind and they happily did that and even offered to move it into a smaller unit so my costs would be reduced.

Storing are excellent and I highly recommend them. "
 
 
Team:
Cherelle, Ryan
 
 
 


Review 6 Oct 2016
Recommended by customer in SW20
 My Age: 40 - 49 
 I have known this business: Over 10 years 
51.4146, -0.2159
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £66

"Excellent!"
 
 
 
 
Team:
Paul J
 
 
 


Review 4 Oct 2016
Recommended by customer in NW6
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.5419, -0.1906
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
I had to store several boxes of childhood memorabilia that don''t fit into my London flat.

" I thought the entire process was professional and friendly. I received speedy and correct responses and the pick-up was scheduled for the day that worked best for me, with little notice which is great.

The guys who came to get the items were also very friendly and helpful.

Overall would recommend this service to anyone, especially as pick up of items is free! "
 
 
Team:
Ryan Curtis
 
 
 


Review 26 Sep 2016
Recommended by customer in W4 4
51.4911, -0.2696
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Goods into house.
 
Cost: £159

"Excellent service, amazingly helpful! Thanks Paul and Martin!"
 
 
 
 
Team:
Martin Paul
 
 
 

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