Storing.com Ltd

Long Haydons, Rushden Road Bletsoe
Bedford
Bedfordshire
MK44 1QW

52.2174, -0.5134

Removers / Removals

Listed under:  Removers / Removal Companies, Storage
99% recommended   Rating 9.7/10
704 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7/10 Overall Rating 9.7/10
Based on 704 reviews since 2007
 
 
 
Packing & Handling
9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery
9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service, amazingly helpful! thanks Past and martin!"   more
 
" Excellent guys-very friendly, professional and super helpful! Did a fantastic job very careful of new property much appreciated. Would are again and highly recommend."   more
 
" I have been very happy with the service provided. My belongings have been collected early in the morning, so to avoid any parking permit, and they have been sealed in a container at my address, so to ...."   more
 
" We had some of our furniture stored with Storing.com for 3 years. Great experience from start to reception of furniture. Good prices, efficient and friendly staff."   more
 
About Us


We offer an affordable self storage service for domestic and commercial customers.

Fixed price from 1 month to 5 years.

For a six month storage period we offer a free collection service.

All collections and deliveries are with a two man team from 7am ,no hiring vans with storing.com.

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 82%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 67%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 80%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 88%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 62%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Brilliant 20
care 8
careful 8
collection 11
com 22
courteous 11
customer 11
definitely 12
delivery 21
efficient 44
Excellent 90
extremely 11
fantastic 24
friendly 75
friends 10
furniture 11
Good 47
Great 79
guys 35
happy 19
hard 8
helpful 89
impressed 8
Jason 10
lovely 9
Matt 22
nice 13
Paul 29
people 8
phone 9
pleasant 12
pleased 12
Polite 38
professional 37
prompt 12
punctual 13
quick 14
Really 19
recommend 36
recommended 9
removal 12
service 146
storage 24
Storing 25
team 17
Thank 51
thanks 58
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

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Budget:  

Review 26 Sep 2016
Recommended by customer in W4 4
51.4911, -0.2696
Cost: £159
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Good into house.
 

"Excellent service, amazingly helpful! thanks Past and martin!"
 
 
 
 
 
 


Review 19 Sep 2016
Recommended by customer in N7 8
51.5474, -0.1073
Cost: £291
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Goods into house and garden
 

"Excellent guys-very friendly, professional and super helpful! Did a fantastic job very careful of new property much appreciated. Would are again and highly recommend."
 
 
 
 
 
 


Review 18 Sep 2016
Recommended by customer in Dubl
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
0, 0
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
I have used Storing.com when I relocated from London to Dublin.

" I have been very happy with the service provided. My belongings have been collected early in the morning, so to avoid any parking permit, and they have been sealed in a container at my address, so to ensure that only the container would be handled at the warehouse. Nothing was damaged during collection, storage or delivery. "
 
 
 
 


Review 14 Sep 2016
Recommended by customer in sw14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4638, -0.2610
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We had some of our furniture stored with Storing.com for 3 years. Great experience from start to reception of furniture. Good prices, efficient and friendly staff.

" We had some of our furniture stored with Storing.com for 3 years. Great experience from start to reception of furniture. Good prices, efficient and friendly staff. "
 
 
 
 


Review 14 Sep 2016
Recommended by customer in E4 7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.6343, -0.0091
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The van arrived on time. The three drivers were friendly and we got straight to the storage locker.

" I didn't have to lift a finger. They were e quick and efficient. I was very pleased with the service. "
 
 
 
 


Review 7 Sep 2016
Recommended by customer in SW16
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.4255, -0.1338
Cost: £66
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House goods into storage.
 

"Friendly & reliable, would recommend to friends and family."
 
 
 
 
 
 


Review 6 Sep 2016
Recommended by customer in N3 2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.6014, -0.1752
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved a two bed flat. Boxes of goods and all the usual furniture.

" I spoke with Cherrelle who was helpful, friendly and polite.
The removal men that came to pack the van were also friendly, professional and polite. They did a great job of carefully packing the containers, moving heavy furniture down stairs and worked very hard and consistently on one of the hottest days of the year. They did a superb job.
"
 
 
 
 


Review 1 Sep 2016
Recommended by customer in sw11
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4613, -0.1786
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Movers were very helpful and carried all of the furniture into the van and also helped with wrapping everything for storage.

" They were helpful and nice. The only negative point was that I did not receive a specific time when the movers would arrive and therefore had to take the entire morning off.
Storage was great, the team that answers emails and deals with the admin and scheduling are really great and helpful! "
 
 
 
 


Review 25 Aug 2016
Recommended by customer in MK43
52.1909, -0.5490
Cost: £66
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House contents into store.
 

"Excellent service. Thank you very much."
 
 
 
 
 
 


Review 24 Aug 2016
Recommended by customer in PE4
52.6141, -0.2709
Cost: £66
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House items into store.
 

"Great job!"
 
 
 
 
 
 


Review 24 Aug 2016
Recommended by customer in W1D
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.5135, -0.1303
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
This could have been a stressful move ~ a large personal collection housed on the 3rd and attic floor of a an old building with no lift. But the chaps were incredibly helpful, took great care and remained cheerful after a long hard day. Great service !

" The removers were on time, and explained how the day would progress before starting, the chaps were incredibly helpful, took great care and remained cheerful after a long hard day. Great service ! "
 
 
 
 


Review 23 Aug 2016
Recommended by customer in SW1Y
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.5074, -0.1313
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved packed goods from temporary storage to longer term storage with Storing.

" Everything about Storing worked exactly as advertised and extremely well. I had my household effects stored nearby but it proved too expensive. Storing's web site was clear and specific. The phone call to set things up was friendly and efficient; the person from Storing knew everything about the offering.

The two folks and the lorry came five minutes early, loaded everything carefully and made it disappear with a smile. All i had to do was watch.

Over the years, i've moved house across continents many times. Storing provide a friendly, accurate, and responsive service with the best of them. "
 
 
 
 


Review 23 Aug 2016
Recommended by customer in Sw9
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.4978, -0.1344
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Storage only

" Professional nice people even though they'd been up a since 4am. All around a good service. "
 
 
 
 


Review 23 Aug 2016
Recommended by customer in MK44
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
52.2451, -0.5611
 
Satisfaction Ratings
 
Service 8/10
The staff were presentable punctual and polite
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move involved an overseas re-location back to the UK after being overseas for more than 20 years. Whilst the move had been planned for several months, the final destination was only confirmed a week or two before departure The move also involved down-sizing possessions, and whilst we had tried to dispose of some of the unnecessary possessions, we still packed far more than we could squeeze in to the new home. As a result we needed to find reasonable local, short-term storage. The team at Storage.com Ltd quickly understood our precise requirements, and offered a number of alternative solutions to meet our needs. The team were extremely knowledgeable, courteous and friendly.

" Both the website and information pack provide a lot of information, but we found a direct discussion with the staff was by far and away the most informative. We explored options with them, and they responded very well to our queries about costs, always offering cost effective alternative solutions.

I would not hesitate to recommend the facilities to others. "
 
 
 
 


Review 22 Aug 2016
Recommended by customer in IP32

 I'm: Male 

52.2526, 0.7140
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
6 Forum Court

" The whole experience, from start to finish, was excellent. Everyone I dealt with was friendly, professional, polite and helpful. "
 
 
 
 


Review 22 Aug 2016
Recommended by customer in N7 9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
51.5476, -0.1249
Cost: £2055
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Collection of household effects & furniture, storage for just over a year and delivery to new location

" Excellent service. Staff at depot very helpful. Removal/delivery staff turned up when they said they would at a time that suited us plus 'phoned to remind us. Removal/delivery staff were friendly, efficient and did not leave a mess. "
 
 
 
 


Review 22 Aug 2016
Recommended by customer in MK44
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.2537, -0.4752
Cost: £100
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
I have used Storing.com on and off since 2010, when working overseas on contract i have rented my house out and used Storing.com to store my household goods. They have collected them and returned them for me and stored. I have accessed them a number of times for various reasons.

" Very helpful and friendly team, i couldn't have asked for more "
 
 
 
 


Review 15 Jul 2016
Recommended by customer in LE4
52.6747, -1.0853
Cost: £183
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Goods into property.
 

"Very good. Thanks."
 
 
 
 
 
 


Review 1 Jul 2016
Recommended by customer in N2 9
51.5878, -0.1594
Cost: £132
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House contents into store.
 

"Brilliant chaps perfect. "
 
 
 
 
 
 


Review 30 Jun 2016
Recommended by customer in MK77
0, 0
Cost: £66
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House to storage.
 

"Very accommodating, took the stress out of my home improvement."
 
 
 
 
 
 

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