Witham Brothers Removals

West Station Goods Yard, Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR

50.8405, 0.4651

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
1126 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6/10 Overall Rating 9.6/10
Based on 1126 reviews since 2008
 
 
 
Packing & Handling
9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Team were efficient, polite, helpful, excellent. Would recommend!"   more
 
" To be very highly recommended."   more
 
" Felt some handling of goods was a little haphazard and rushed. Patience not always in evidence. "   more
 
" Starting with the packing, the man, sorry can't remember his name, was kind, and courteous it took so much stress at of the move. All the men has impecable manners, being very polite. However Bo...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 93%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 86%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 84%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 28
boxes 38
brilliant 43
Bros 40
Brothers 88
C 55
care 29
careful 28
certainly 25
cheerful 54
courteous 70
crew 47
Definitely 33
easy 27
efficient 133
efficiently 30
excellent 178
extremely 63
family 25
fantastic 27
free 29
friendly 135
friends 32
furniture 37
good 105
great 63
guys 34
happy 42
hard 74
help 29
helpful 258
highly 49
humour 25
impressed 25
packed 30
packing 41
pleasant 31
pleased 58
polite 154
professional 85
quick 24
quickly 25
recommend 172
removal 132
service 214
Team 112
Thank 58
trouble 66
Witham 135
Withams 47
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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Budget:  

Review 9 Dec 2016
Recommended by customer in TN6
 My Age: 60 - 69 
 My level of experience of similar services: Average 
51.0448, 0.1539
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Packing Monday, move Wednesday.
 
Cost: £1800

"Team were efficient, polite, helpful, excellent. Would recommend!"
 
 
 
 
 
 


Review 9 Dec 2016
Recommended by customer in TN40
 My Age: 70 + 
 I have known this business: Over 10 years 
50.8407, 0.4887
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A move with a great many flights of stairs, completed efficiently and cheerfully.
 
Cost: £546

"To be very highly recommended."
 
 
 
 
 
 


Review 8 Dec 2016
Recommended by customer in TN34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
50.8734, 0.5718
 
 
Satisfaction Ratings
 
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 6/10
Our property was collected and delivered as agreed
Service 6/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House move within same town.
 
Cost: £786

"Felt some handling of goods was a little haphazard and rushed. Patience not always in evidence. "
 
 
 
 
Team:
Nigel Kev
 
 
 


Review 7 Dec 2016
Recommended by customer in EX7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.5776, -3.4731
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Three day move to Devon, first day china and kitchen was packed. Second day was packing up the house and journey to Devon. Third day was moving everything into the new house.
 

"Starting with the packing, the man, sorry can't remember his name, was kind, and courteous it took so much stress at of the move.

All the men has impecable manners, being very polite.

However Bob and Craig were the stars, they had a good sense of humour and so helpful, concientious and extremely hard working."
 
 
 
 
Team:
Bob Craig
 
 
 


Review 7 Dec 2016
Recommended by customer in NP20
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.6143, -2.9971
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Very helpful and "caring", even said leave all to us!"
 
 
 
 
 
 


Review 2 Dec 2016
Recommended by customer in LD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.0085, -3.2492
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Kitchen was packed on Monday, 14th October and all other items were packed by ourself. House was cleaned and goods moved to storage 25th October. Contact was made prior to other making me to Wales on 9th October and the final operations was on 21st October.
 
Cost: £2500

"The above casting included storage at Bexhill. All staff were punctual and extremely helpful. Ian and Wendy at headquarters were also helpful and very pleasant.
Many thanks to you all. "
 
 
 
 
Team:
Kevin Matt Mark James
 
 
 


Review 2 Dec 2016
Recommended by customer in BW24
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very efficient,took 3 hours to pack lorry and 1 1/2 to unpack it.
The men were great,nothing too much trouble.
 
Cost: £750

"After very stressful time ongoing to buy my new house, the moving day went perfectly. Now just got to unpack all the boxes!!"
 
 
 
 
 
 


Review 2 Dec 2016
Recommended by customer in TN34
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
50.8783, 0.5715
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Town house.
Some very heavy furniture.
 
Cost: £576

"The 3 guys were very professional,polite & quick, very impressed. Nothing too much trouble. First experience using a removal firm. Definitely would recommend."
 
 
 
 
 
 


Review 1 Dec 2016
Recommended by customer in TN39
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.8363, 0.4496
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The contents of the property.Needed to be transported in x3 small vans to a farm store(down). The load was narrow and storage limited.
 
Cost: £774

"The van(x 3) arrived promptly at 0800(3 hector vans ).They quickly and efficiently packed the 3 vans(x 1 was solely used for garage and garden items). Unpacking and re-storing required some consideration as the available space was only just sufficient. Good humour, tea and encouragement all would made the move go well. "
 
 
 
 
Team:
Lee Martin
 
 
 


Review 29 Nov 2016
Recommended by customer in TN39
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.8433, 0.4305
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Due to completion failure we appreciated the patience taken by the crew and for the company storing our goods overnight at the depot and then unloading all the property next day.
 
Cost: £900

"We would highly recommend Withams for removals as during a very non-completion stressful day. They remained calm and helpful and then again were most efficient when completion took place next day with a different crew."
 
 
 
 
Team:
Mark Dan Kevin Mark Luke
 
 
 


Review 28 Nov 2016
Recommended by customer in TN32
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.9619, 0.5328
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move involved 2 destinations; one to a storage company, the other to a house. All went very smoothly.
 

"Excellent service would certainly use Witham Brothers again and would definitely recommend! "
 
 
 
 
 
 


Review 28 Nov 2016
Recommended by customer in TN34
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
50.8726, 0.5595
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
All went really smoothly, Lee and Matt were fantastic.
 
Cost: £522
 
 
Team:
Lee Matt
 
 
 


Review 25 Nov 2016
Recommended by customer in BN20
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.8101, 0.2444
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
More were smoothly.
 
Cost: £744

"Staff gave the service we were expecting, they were friendly and very helpful nothing was too much trouble."
 
 
 
 
 
 


Review 25 Nov 2016
Recommended by customer in NR33
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.4520, 1.7244
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
3 day move. Sussex 3 storey bed (4) town house to 2 bed bungalow Suffolk. All contents inc over boo boxes and 3 shed contents and garden plants. Very good value 3 men to load 2 and 2 vehicles to delivery.
 
Cost: £2520

"We must say many thanks to all the staff of Witham Brothers for all their help with this most difficult move. They took everything in their stride and just got on with it. Very help full team of 3 men to load over 2 days. Delivery just as planned. 2 men worked very hard without fuss. Just make sure you have enough tea and biscuits for both jobs. Considering the amount of items only-very minor damage to 2 plastic boxes. Once again many thanks. Would strongly recommend Witham Brothers and team."
 
 
 
 
 
 


Review 23 Nov 2016
Recommended by customer in TN22
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
50.9651, 0.1603
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Five men arrived on time and introduced themselves. They were extremely polite and very careful with all items including heavy furniture.

Very methodical and helpful.

5 star service.
 
Cost: £1014

"The removers were brilliant all time men were so considerately polite and helpful, cheerful as well. we never heard a single complaint on moan.
We thought the total cost very very reasonable. We excepted to have to pay considerably more - 5 star service from beginning to end."
 
 
 
 
 
 


Review 22 Nov 2016
Recommended by customer in TN39
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.8448, 0.4535
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The whole move was carried out efficiently and expertly and helped make a stressful day so much easier for us. We will recommend without fuss anyone to anyone planning and move.
 
Cost: £744

"Very professional, courteous and helpful team to whom nothing was too much trouble, including setting up our TV."
 
 
 
 
 
 


Review 18 Nov 2016
Recommended by customer in TN5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.0561, 0.4050
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Pack and move
 
Cost: £950

"Friendly helpful staff
excellent service."
 
 
 
 
 
 


Review 17 Nov 2016
Recommended by customer in BN20
50.8057, 0.2453
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move went smoothly from my house to a, chalet bungalow. Everything went according to plan .
 
Cost: £1710

"The service was excellent from start to finish. I was extremely impressed with the removal men. They were courteous, obliging and very careful in handling my belongings which all arrived safely. I would not hesitate to recommend them to anyone. The value for money was also very good with services. Thanks. "
 
 
 
 
 
 


Review 16 Nov 2016
Recommended by customer in DL8
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
54.3139, -1.8246
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
My move was from Exbourne to North Yorkshire which involved moving out of a 3rd floor flat. On the day I moved in it had screwed overnight and was snowing most of the morning! Quite a challenge!
 
Cost: £2694

"I would like do offer a very big thank you to Jason and Ben who moved me into my new home in very challenging conditions with snow falling! They removed cheerful throughout, worked incredibly hard and went over a beyond to be helpful. Overcome challenges eg. having to dismantle and re-assemble a wardrobe and bed that wouldn't otherwise have gone upstairs. They were both really wonderful."
 
 
 
 
Team:
Jason Ben
 
 
 


Review 15 Nov 2016
Recommended by customer in TN38
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.8564, 0.5524
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Everything went smoothly, no problems.
 
Cost: £522

"Personnel were polite and efficient.
Witham's was the most expensive quote but I feel this reflects the service and professional approach which I found reassuring.
-> The inclusion of this info will the original quote is one fo the reasons I chose Witham Bros."
 
 
 
 
 
 

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