Witham Brothers Removals

West Station Goods Yard, Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR

50.8405, 0.4651

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.3/10
1182 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.3/10 Overall Rating 9.3/10
Based on 1182 reviews since 2008
 
 
 
Sales & Support
8.3/10 Sales & Support Rating 8.3
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very helpful, courteous staff. Nothing was too much trouble. Excellent service from the team, on the day. They took away all the worry and stress. Hard working. Good representation for the company. "   more
 
" The staff were very helpful beyond the call of duty and were polite and cheerful and worked quickly and efficiently."   more
 
" The men were friendly but extremely professional."   more
 
" Workers all very polite and helpful, extremely efficient and careful with my belongings. It made the move so much less stressful. I had some positive recommendations about this company from friends...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 93%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 85%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 32
boxes 40
brilliant 44
Bros 41
brothers 94
C 66
care 31
careful 30
certainly 25
cheerful 57
class 24
courteous 72
crew 47
definitely 37
Easy 30
efficient 146
efficiently 34
Excellent 182
extremely 67
family 26
fantastic 28
free 29
friendly 144
friends 35
furniture 40
Good 108
great 68
guys 37
happy 45
Hard 78
help 34
helpful 276
highly 50
humour 25
impressed 29
packed 31
Packing 47
pleasant 34
pleased 59
polite 160
professional 90
quick 27
recommend 179
removal 137
service 226
team 126
Thank 60
trouble 70
Witham 140
Withams 49
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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Review 24 May 2017
Recommended by customer in TN39
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.8482, 0.4552
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving most of garden pots, and one small tree!! not to mention plants!
 
Cost: £750

"Very helpful, courteous staff. Nothing was too much trouble. Excellent service from the team, on the day. They took away all the worry and stress. Hard working. Good representation for the company. "
 
 
 
 
Team:
Kev Mark Bob
 
 
 


Review 22 May 2017
Recommended by customer in PO20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
50.8032, -0.8240
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Household effects in store in Bexhill to store in Chichester.
 
Cost: £744

"The staff were very helpful beyond the call of duty and were polite and cheerful and worked quickly and efficiently."
 
 
 
 
Team:
Roy Bob
 
 
 


Review 18 May 2017
Recommended by customer in TN34
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.8664, 0.5808
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from first floor flat with flight of stairs to ground floor flat in next town.

Two workers loaded everything up very efficiently and with care. When at the new flat more workers came to help so everything was in in under an hour.
 
Cost: £540

"Workers all very polite and helpful, extremely efficient and careful with my belongings. It made the move so much less stressful.

I had some positive recommendations about this company from friends and I wasn't disappointed. They were also very helpful in the office and when I needed to collect boxes prior to the more as they were closing. "
 
 
 
 
Team:
Roy Darre
 
 
 


Review 18 May 2017
Recommended by customer in KN31
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
All went as planned and promised
 
Cost: £881

"The men were friendly but extremely professional."
 
 
 
 
 
 


Review 11 May 2017
Recommended by customer in BT16
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
54.5935, -5.8169
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Was a very long move from Hastings to Belfast. The biggest challenge was access to boat from Liverpool.
 
Cost: £3132

"Found your staff very polite very willing to help in every way. (Which does ease the very stressful situation of re locating)."
 
 
 
 
 
 


Review 11 May 2017
Recommended by customer in TN39
 My Age: 70 + 
 I'm: Male 
 I haven't used this business before 
50.8496, 0.4480
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
All straight forward from one 2 storey house to another.
 
Cost: £750

"The men were very helpful and efficient. Would recommend them to others."
 
 
 
 
Team:
Roy Bob Mark
 
 
 


Review 10 May 2017
Recommended by customer in RH15
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
50.9645, -0.1558
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
4 bedroom house to a smaller property problem with doors and tuning arear but all overcome.
 
Cost: £771

"Team worked well together and were very efficient. Ever dismantled a wardrobe that would not go down the stairs, First class."
 
 
 
 
Team:
Sorry For
 
 
 


Review 10 May 2017
Recommended by customer in BN23
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.8009, 0.3208
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Work was carried out effortlessly and efficiently by the really nice guys.
I kept them well supplied with biscuits and tea!! Took god care of my property and very both very friendly and likeable.
 
Cost: £582

"As above and I was very impressed by everybody.
I had dealings with at Witham brothers. They more all helpful and friendly and charged what I considered to be a very fair price and definitely a lot cheaper than other bigger firms.
I would have no hesitation in recommending them in the furniture.
"
 
 
 
 
Team:
Nigel Luke
 
 
 


Review 3 May 2017
Recommended by customer in BN8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
50.9082, 0.1911
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Full packing service.
Limited access to property being moved from required small vans.
Small doorways in property moved to required furniture moved is through a window.
 
Cost: £1974

"Very helpful when accommodating postponed moving dates.
Easy to contact by phone. Team for removing were very efficient and helpful and had a great upbeat attitude.
An estimator that visited was well informed and gave really useful advice abort moving possibilities for our situations. "
 
 
 
 
Team:
Darren M
 
 
 


Review 27 Apr 2017
Recommended by customer in TN39
50.8422, 0.4327
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £582
 
 
Team:
Craig Ian
 
 
 


Review 27 Apr 2017
Recommended by customer in BN8
 My Age: 60 - 69 
 I'm: Male 
 I haven't used this business before 
50.9134, 0.1769
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
 
 


Review 20 Apr 2017
Recommended by customer in TN34
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.8790, 0.5905
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Professional and very efficient from the beginning (quotation) to the end (competition).
 
Cost: £990

"I was most impressed with quality of service provided by this firm. They were all very polite, attentive and nothing was too much trouble by them. They work extremely hard and I was very impressed with speed at which they completed the job. I recommended them to friends who used their services with a really happy outcome. "
 
 
 
 
 
 


Review 19 Apr 2017
Recommended by customer in RH15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
50.9589, -0.1090
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
All went very well. The gentleman who moved us. Were wonderful and very quick at packing China and glass. I really couldn't fault them.
 
Cost: £618

"I would have no hesitation in recommending this company. They were so helpful and friendly at such a stressful time. Nothing was too much trouble and they locked after my things for nearly 2 years with no damage or breakages! "
 
 
 
 
 
 


Review 19 Apr 2017
Recommended by customer in TN39
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
50.8548, 0.4726
 
 
Satisfaction Ratings
 
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A great cheerful crew.
 

"Would help if box contents marked on side not top when stacked on top of each other, makes life difficult. And not to pack a live pot plant in box and not mark which one - when found it was dead!!! The team that moved us in were great, very helpful and considerate."
 
 
 
 
 
 


Review 19 Apr 2017
Recommended by customer in TN37
50.8841, 0.5623
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
They fitted and dismantled a very difficult wardrobe. Fitted our washing machine, arrived on time.
 

"They were quick, clean and friendly. Extremely helpful throughout our move.
We would use them again.
And would most definitely recommend them. "
 
 
 
 
 
 


Review 12 Apr 2017
Recommended by customer in NW10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5298, -0.2200
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Packing day and moving day - All into storage.
 
Cost: £1140

"Superb service from the first enquiry, site visit and communication manner.
Matt and job were fantastic.
Couldn't recommend highly enough."
 
 
 
 
Team:
Matt Bob
 
 
 


Review 12 Apr 2017
Recommended by customer in BN27
 My Age: 70 + 
50.8662, 0.2604
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Down sizing move from a bungalow / cottage to a 3rd floor flat.
 
Cost: £1434

"Completed swiftly and all staff very courteous."
 
 
 
 
 
 


Review 11 Apr 2017
Recommended by customer in TN33
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
50.9291, 0.5453
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 5/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
One day to pack valuables next day to move all goods to a container park. Deposit paid for boxes and blankets and tape. paid 209.50
 
Cost: £708

"All went well and the team of two managed the items and the(ir) move admirably.

Although one or two items weren't wrapped and not all items placed in correct boxes - relatively minor though and overall very satisfied with the service :)"
 
 
 
 
Team:
Lee Kev
 
 
 


Review 6 Apr 2017
Recommended by customer in RH11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.0830, -0.2082
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved with ease from E.sx to W.sx
 
Cost: £1596

"We cannot tell you how pleased we were with the service. Packing was done on the day before and then removal day was quick and efficient, staff were lovely and even washed their cups after teas and coffees! We would recommend them to anyone!"
 
 
 
 
 
 


Review 6 Apr 2017
Recommended by customer in ME15
51.2569, 0.5275
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very challenging
 
 
 
 
 

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