Witham Brothers Removals

West Station Goods Yard, Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR

50.8405, 0.4652

Removers / Removals

Listed under:  Removers / Removal Companies
99% recommended: 9.6/10
1042 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6/10 Overall Rating 9.6/10
Based on 1042 reviews since 2008
 
 
 
Packing & Handling
9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Bob and Jason are a credit to the company. Customer service was 1st class even looked after our job! Could not have asked for more. "   more
 
" I could only give short notice. The management and staff gave me their best service that could be hoped for at every step of the process. They couldn't have improved on this impeccable level of se...."   more
 
" Moving crew all worked very hard and quickly. Very respectful of both properties. Despite heavy rain nothing really seemed to get wet."   more
 
" Would recommend them every time."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 93%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 86%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 84%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Arrived 25
boxes 33
brilliant 38
Bros 38
Brothers 79
C 53
care 27
careful 25
Certainly 22
cheerful 51
class 21
courteous 62
crew 44
definitely 31
easy 24
efficient 123
efficiently 29
Excellent 167
Extremely 52
family 25
fantastic 22
free 28
friendly 125
friends 32
furniture 36
good 95
great 57
Guys 33
Happy 39
hard 68
help 27
helpful 223
highly 41
humour 22
impressed 21
packed 27
packing 38
pleasant 28
pleased 57
Polite 141
professional 76
quick 22
recommend 152
removal 123
service 196
team 98
thank 52
trouble 56
Witham 123
Withams 42
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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Budget:  

Review 27 Jun 2016
Recommended by customer in LN11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
53.2959, -0.1186
Cost: £1860
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Excellent experience from start to finish!
 

"Bob and Jason are a credit to the company. Customer service was 1st class even looked after our job! Could not have asked for more. "
 
 
 
 
 
 


Review 25 Jun 2016
Recommended by customer in TN32
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
50.9824, 0.4448
Cost: £1398
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Pack and move.
 
 
 
 
 


Review 25 Jun 2016
Recommended by customer in BN8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.9378, -0.0328
Cost: £810
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Heavy antique valuable furniture down and up two challenging stairs. Provided 2-3 1/2 ---- so that best items would be safe in their own vehicle.
 

"I could only give short notice. The management and staff gave me their best service that could be hoped for at every step of the process.

They couldn't have improved on this impeccable level of service.

I am so pleased with the move I cant praise them enough."
 
 
 
 
 
 


Review 25 Jun 2016
Recommended by customer in TN39
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
50.8514, 0.4531
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Raining hard throughout move.
 

"Moving crew all worked very hard and quickly. Very respectful of both properties. Despite heavy rain nothing really seemed to get wet."
 
 
 
 
 
 


Review 16 Jun 2016
Recommended by customer in BN27
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.8654, 0.2452
Cost: £570
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very smooth. Very friendly and efficient.
 

"Would recommend them every time."
 
 
 
 
 
 


Review 7 Jun 2016
Recommended by customer in TN29
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.9525, 0.9116
Cost: £690
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Pianola and heavy safe all moved with care and ease. Happy motivated staff, friendly-put furniture where required explained everything .
 

"Very happy. Made the move straight forward and stress free. Very good mannered and caring. Happy to please, couldn't do enough for us will highly recommend this company perfection. "
 
 
 
 
 
 


Review 6 Jun 2016
Recommended by customer in RG1
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.4476, -0.9448
Cost: £900
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From Hastings to Reading on a Saturday.
 

"This was some very efficiently and within a close time schedule. It was setup by phone and email from central Africa a head of my arrival . "
 
 
 
 
 
 


Review 3 Jun 2016
Recommended by customer in TN4
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
51.1517, 0.2730
Cost: £666
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
 
 


Review 31 May 2016
Recommended by customer in BN8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
50.9230, 0.1625
Cost: £1008
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
All household contents including glass and chimney. Needed work note dismantling and elevated in new property.
 

"This is third time used Withams Brothers. Very professional and experienced. Looked after all our goods no breakages."
 
 
 
 
 
 


Review 31 May 2016
Recommended by customer in BN20
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.7619, 0.2736
Cost: £1740
 
Satisfaction Ratings
 
Packing & Handling 6/10
The firm took care in packing and handling our property
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We live on the fourth floor of an apartment block with lift. This in its self is challenging.
 

"Not all of our pictures were bobble wrapped. The men were always polite and helpful."
 
 
 
 
 
 


Review 24 May 2016
Recommended by customer in TN40
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.8452, 0.4821
Cost: £1056
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Packed on 21-03-2016. Moved on 22-03-2016.
 

"Very satisfactory."
 
 
 
 
 
 


Review 23 May 2016
Recommended by customer in TN39
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.846933, 0.436314
Cost: £594
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Arrived at our house promptly, packed efficiently, returned van to yard as rays to new house yet to be eased. Rays not removed until 4 pm, whole team of removal guys turned up, everything unpacked and unloaded 5.15pm.
 

"Excellent service, friendly, efficiently and polite, would not hesitate to recommend in future."
 
 
 
 
 
 


Review 20 May 2016
Recommended by customer in TN33
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.8822, 0.4252
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"We found the move went very smoothly and the men were most helpful and polite they were very accommodating. Well done."
 
 
 
 
 
 


Review 20 May 2016
Recommended by customer in TF10

 I'm: Male 

52.7538, -2.3135
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from East Sussex to Shropshire

" Witham Brothers made the entire move easy and stress free. RIght from the initial visit to the time we moved in everything was explained clearly and carried out exactly as described.
The packing staff and driver were courteous and efficient, nothing was too much trouble for them.
We have now unpacked and to our surprise have found no breakages whatsoever due to the professional way all items were packed.
I would not hesitate to recommend Witham Brothers to anyone.
Thanks Rob and Jeni "
 
 
 
 


Review 16 May 2016
Recommended by customer in TN40
50.8479, 0.4869
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
My move was done professionally by your staff. Very happy. Will use them again if I have future move.
 
 
 
 
 


Review 12 May 2016
Recommended by customer in TN33
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.8776, 0.4986
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved twice within 6 months.On both occasions the team of guys were brilliant.They worked very hard without many breaks and were always kind and considerate with our belongings.
 

"We will always recommend Witham brothers and if ever.We move again we will not hesitate to use them again."
 
 
 
 
 
 


Review 11 May 2016
Recommended by customer in TN39
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
50.8367, 0.4618
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move was extremely smooth of two guys who packed were brilliant. On unloading we had two extra men all worked hard and very helpful.
 

"Great service from start to finish. Very professional in every aspect. Will recommends to anyone. A great company."
 
 
 
 
 
 


Review 11 May 2016
Recommended by customer in BN21
50.7726, 0.2841
Cost: £570
 
Satisfaction Ratings
 
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
It went well.
 

"Removal men worked hard and were respectful and could not have been more pleased."
 
 
 
 
 
 


Review 10 May 2016
Recommended by customer in TN34
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
50.8612, 0.5757
Cost: £666
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Partial furniture and goods removal from 3 bed house to a 1st floor flat. Access to drive difficult with lorry size. Stairs to negotiate at flat.
 

"The team were amazing. Very helpful and made the whole process of moving smooth. Will definitely recommend."
 
 
 
 
 
 


Review 9 May 2016
Recommended by customer in TN40
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
50.8396, 0.4840
Cost: £726
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Packing and moving from lower ground flat to first floor flat.
 

"Very smooth operation 3 men were helpful courteous and hard working willing to do whatever asked. Removed boxes promptly even helped search for missing mosaic(which turned up eventually in my home!)"
 
 
 
 
 
 

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