Witham Brothers Removals

West Station Goods Yard, Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR

50.8405, 0.4651

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
1137 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6/10 Overall Rating 9.6/10
Based on 1137 reviews since 2008
 
 
 
Packing & Handling
9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Enough people were supplied by the firm for packing, loading and unpacking to make the whole process very quick and efficient. Everyone were so pleasant, helpful and cheerful, it made a difficult time...."   more
 
" My moving dates kept changing on the whim of others and at all times, Withams offered help and good advice. They were even on standy to start moving me out whilst I was in Berlin!"   more
 
" Excellent service."   more
 
" Furniture arrived happened to be the one day of the year the farm had its slurry pits emptied and large wide tractors and tankers were up and down all day. Our driver had to carefully manoeuvre the ve...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 93%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 86%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 84%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 29
boxes 38
brilliant 44
Bros 41
Brothers 89
C 58
care 29
careful 29
certainly 25
cheerful 56
courteous 70
crew 47
Definitely 33
easy 27
efficient 139
efficiently 30
excellent 180
extremely 63
family 26
Fantastic 27
free 29
friendly 135
friends 33
furniture 38
good 106
Great 63
guys 34
happy 43
hard 75
help 31
helpful 261
highly 49
humour 25
impressed 25
packed 30
packing 42
pleasant 32
pleased 58
polite 154
professional 86
quick 25
quickly 25
recommend 173
removal 133
service 217
team 116
Thank 59
trouble 66
Witham 136
Withams 48
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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Review 11 Jan 2017
Recommended by customer in TN40
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.8412, 0.4876
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
I had the firm do the packing and this was efficiently and effectively done-saved so much stress.
 
Cost: £942

"Enough people were supplied by the firm for packing, loading and unpacking to make the whole process very quick and efficient. Everyone were so pleasant, helpful and cheerful, it made a difficult time much less stressful. Many thanks to all."
 
 
 
 
 
 


Review 9 Jan 2017
Recommended by customer in TN34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
50.8700, 0.5795
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Two days to pack and move out - then eight weeks in store then a morning to move in.
 
Cost: £3415

"My moving dates kept changing on the whim of others and at all times, Withams offered help and good advice. They were even on standy to start moving me out whilst I was in Berlin!"
 
 
 
 
 
 


Review 6 Jan 2017
Recommended by customer in TN39
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.8593, 0.4307
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £822

"Excellent service."
 
 
 
 
 
 


Review 6 Jan 2017
Recommended by customer in DL8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
54.2767, -2.0013
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Due to the distance involved this was a 3-day move. Our new home is in a rural village accessed by narrow lanes. There is a dairy farm at the top of our lane.
 
Cost: £3500

"Furniture arrived happened to be the one day of the year the farm had its slurry pits emptied and large wide tractors and tankers were up and down all day. Our driver had to carefully manoeuvre the very large van as close in to our property as possible in order to allow the tankers to pass by so this was quite a delicate operation carried out with much skill by one driver.
The team were brilliant throughout and carried out an excellent job. Thank you."
 
 
 
 
Team:
Mark Lee James
 
 
 


Review 3 Jan 2017
Recommended by customer in CW12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
53.1739, -2.1930
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from East Sussex to Cheshire involving 3 days work. The form were extremely helpful-very understanding. We were thrilled with their help.
 
Cost: £2000

"A very fraught time only made easier by the help received from Witham Bros. They were super efficient in all areas."
 
 
 
 
 
 


Review 23 Dec 2016
Recommended by customer in TN39
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.8396, 0.4666
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
They arrived on time were polite likable young men. Nothing was too much trouble for them.
 
Cost: £582

"Have used this company previously and have recommend them on a number of occasions to friends family etc."
 
 
 
 
 
 


Review 21 Dec 2016
Recommended by customer in NG4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.9781, -1.0717
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from East Sussex to Nottingham.
 
Cost: £3277

"Completely satisfied with the service we received. The team were very helpful and efficient."
 
 
 
 
Team:
Matt Darren Martin
 
 
 


Review 21 Dec 2016
Recommended by customer in TN34
50.8687, 0.5687
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moves on 5th Dec 16 and due to some money issues from our buyers the firm had to wait 3 hrs before getting in there was no complaint.
 
Cost: £584
 
 
 
 


Review 20 Dec 2016
Recommended by customer in TN39
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
50.8437, 0.4486
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Any move has to be one of the most stressful things anyone does, but Wit ham Brothers make it "fun" especially if you use the full packing service. They are polite, professional and put you at ease.
 
Cost: £1356

"The firm are a truly professional outfit. It is just another "day at the office" to the team, but they make you feel like you are a special client with this approach. They are efficient, always mindful that you are stressed. They "hold your hand through the whole process, jokes laugh with you and constantly remind you to check rooms, read metes, just "relax". Could not have coped without Wit ham Brothers."
 
 
 
 
Team:
Kev Matt Luke Mark
 
 
 


Review 19 Dec 2016
Recommended by customer in BN21
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.7741, 0.2634
 
 
Satisfaction Ratings
 
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From 3 storey town house (narrow stairs) 10th framed upright piano included
To mid terrace; street parking only; mid winter early darkness.
 
Cost: £582

"Cheerful & efficient service, I felt from initial quote to finial collection of "empties"(to be arranged) very confident in the rather stressful time of moving (first time in over 35 yrs!)."
 
 
 
 
 
 


Review 12 Dec 2016
Recommended by customer in TN40
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
50.8527, 0.4806
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from 3 bed semi house to 2 bed bungalow.
 
Cost: £750

"Very happy with removal men. Very helpful, careful and hardworking. They made the day unstressful and worked very hard. Nothing but praise for an efficient team. It was a long day, they worked very hard from start to finish. Wouldn't move with any other removal company now!"
 
 
 
 
 
 


Review 9 Dec 2016
Recommended by customer in TN6
 My Age: 60 - 69 
 My level of experience of similar services: Average 
51.0448, 0.1539
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Packing Monday, move Wednesday.
 
Cost: £1800

"Team were efficient, polite, helpful, excellent. Would recommend!"
 
 
 
 
 
 


Review 9 Dec 2016
Recommended by customer in TN40
 My Age: 70 + 
 I have known this business: Over 10 years 
50.8407, 0.4887
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A move with a great many flights of stairs, completed efficiently and cheerfully.
 
Cost: £546

"To be very highly recommended."
 
 
 
 
 
 


Review 8 Dec 2016
Recommended by customer in TN34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
50.8734, 0.5718
 
 
Satisfaction Ratings
 
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 6/10
Our property was collected and delivered as agreed
Service 6/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House move within same town.
 
Cost: £786

"Felt some handling of goods was a little haphazard and rushed. Patience not always in evidence. "
 
 
 
 
Team:
Nigel Kev
 
 
 


Review 7 Dec 2016
Recommended by customer in EX7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.5776, -3.4731
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Three day move to Devon, first day china and kitchen was packed. Second day was packing up the house and journey to Devon. Third day was moving everything into the new house.
 

"Starting with the packing, the man, sorry can't remember his name, was kind, and courteous it took so much stress at of the move.

All the men has impecable manners, being very polite.

However Bob and Craig were the stars, they had a good sense of humour and so helpful, concientious and extremely hard working."
 
 
 
 
Team:
Bob Craig
 
 
 


Review 7 Dec 2016
Recommended by customer in NP20
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.6143, -2.9971
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Very helpful and "caring", even said leave all to us!"
 
 
 
 
 
 


Review 2 Dec 2016
Recommended by customer in LD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.0085, -3.2492
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Kitchen was packed on Monday, 14th October and all other items were packed by ourself. House was cleaned and goods moved to storage 25th October. Contact was made prior to other making me to Wales on 9th October and the final operations was on 21st October.
 
Cost: £2500

"The above casting included storage at Bexhill. All staff were punctual and extremely helpful. Ian and Wendy at headquarters were also helpful and very pleasant.
Many thanks to you all. "
 
 
 
 
Team:
Kevin Matt Mark James
 
 
 


Review 2 Dec 2016
Recommended by customer in BW24
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very efficient,took 3 hours to pack lorry and 1 1/2 to unpack it.
The men were great,nothing too much trouble.
 
Cost: £750

"After very stressful time ongoing to buy my new house, the moving day went perfectly. Now just got to unpack all the boxes!!"
 
 
 
 
 
 


Review 2 Dec 2016
Recommended by customer in TN34
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
50.8783, 0.5715
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Town house.
Some very heavy furniture.
 
Cost: £576

"The 3 guys were very professional,polite & quick, very impressed. Nothing too much trouble. First experience using a removal firm. Definitely would recommend."
 
 
 
 
 
 


Review 1 Dec 2016
Recommended by customer in TN39
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.8363, 0.4496
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The contents of the property.Needed to be transported in x3 small vans to a farm store(down). The load was narrow and storage limited.
 
Cost: £774

"The van(x 3) arrived promptly at 0800(3 hector vans ).They quickly and efficiently packed the 3 vans(x 1 was solely used for garage and garden items). Unpacking and re-storing required some consideration as the available space was only just sufficient. Good humour, tea and encouragement all would made the move go well. "
 
 
 
 
Team:
Lee Martin
 
 
 

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