Witham Brothers Removals

West Station Goods Yard, Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR

50.8405, 0.4652

Removers / Removals

Listed under:  Removers / Removal Companies
99% recommended: 9.6/10
1051 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6/10 Overall Rating 9.6/10
Based on 1051 reviews since 2008
 
 
 
Packing & Handling
9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We are extremely pleased that the suggestion was made to us for the company to keep quite a substantial amount of our property in store with them, instead of us putting it into self-storage and then h...."   more
 
" Extremely polite and help staff both in the office and the actual removal men."   more
 
" I was very grateful for the assurance that Witham Brothers would remove me on the day I needed as completion and exchange of contacts was delayed and I was getting worried. All the teams were helpf...."   more
 
" All your staffs were extremely pleasant and very helpful which helped to make a stressful time more relaxing!!!"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 93%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 86%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 84%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Arrived 25
boxes 34
brilliant 38
Bros 38
Brothers 80
C 53
care 27
careful 25
certainly 23
cheerful 51
class 21
courteous 62
crew 44
definitely 31
easy 24
efficient 123
efficiently 29
Excellent 167
extremely 55
family 25
fantastic 22
free 28
friendly 126
friends 32
furniture 36
good 96
great 57
Guys 33
happy 40
hard 68
help 28
helpful 226
highly 41
humour 22
impressed 21
packed 27
packing 39
pleasant 29
pleased 58
polite 142
professional 76
quick 22
recommend 153
removal 125
service 196
team 98
thank 52
trouble 57
Witham 124
Withams 42
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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Review 22 Jul 2016
Recommended by customer in TN40
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
50.8428, 0.4775
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
 
 


Review 21 Jul 2016
Recommended by customer in TN39
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.8596, 0.4526
Cost: £160
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
This move was in fact, a move out of storage, to our new home.
 

"We are extremely pleased that the suggestion was made to us for the company to keep quite a substantial amount of our property in store with them, instead of us putting it into self-storage and then having to transport the goods when out of self-storage. "
 
 
 
 
 
 


Review 21 Jul 2016
Recommended by customer in TN21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.9614, 0.2559
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very Straightforward - no problems.
 

"Extremely polite and help staff both in the office and the actual removal men."
 
 
 
 
 
 


Review 20 Jul 2016
Recommended by customer in HP10
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5848, -0.6844
Cost: £1956
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Being my first real move I was amazed how quickly and quietly all (down to the smallest thing) was packed carefully. Every box was then removed to the right rooms.
 

"I was very grateful for the assurance that Witham Brothers would remove me on the day I needed as completion and exchange of contacts was delayed and I was getting worried.

All the teams were helpful and just got on with the job - even though I had many odd bits and pieces and bags!

It was all done on time and at the last minute even took a large wardrobe."
 
 
 
 
 
 


Review 19 Jul 2016
Recommended by customer in TN33
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
50.9224, 0.5487
Cost: £696
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
All your staffs were extremely pleasant and very helpful which helped to make a stressful time more relaxing!!!
 

"All your staffs were extremely pleasant and very helpful which helped to make a stressful time more relaxing!!!"
 
 
 
 
 
 


Review 18 Jul 2016
Recommended by customer in BN27
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
50.8760, 0.2579
Cost: £2038
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A seamless move excellent.
 
 
 
 
 


Review 12 Jul 2016
Recommended by customer in TN39
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
50.8457, 0.4505
Cost: £1992
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Surprised how quick they worked. The family had to move about, otherwise I think we would have been boxed.
 

"Very happy with all the removal men, friendly helpful, nothing too much trouble for them, would certainly recommend them. "
 
 
 
 
 
 


Review 1 Jul 2016
Recommended by customer in TS6
54.5517, -1.1648
Cost: £2748
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A move of over 300 mils and hence a 2 day process. The whole team, and especially the two making the long journey, could not have been more helpful, considerate and friendly.
 

"See above, outstanding, very reassuring."
 
 
 
 
 
 


Review 1 Jul 2016
Recommended by customer in BN21
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.7679, 0.2715
Cost: £774
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"1. The terms and conditions on the back of the quotation is for too small, is in faint type requiring a magnifying glass to read. 2. It was good to have a returnable deposit on the packing boxes supplied rather than having to buy them outright."
 
 
 
 
 
 


Review 27 Jun 2016
Recommended by customer in LN11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
53.2959, -0.1186
Cost: £1860
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Excellent experience from start to finish!
 

"Bob and Jason are a credit to the company. Customer service was 1st class even looked after our job! Could not have asked for more. "
 
 
 
 
 
 


Review 25 Jun 2016
Recommended by customer in TN32
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
50.9824, 0.4448
Cost: £1398
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Pack and move.
 
 
 
 
 


Review 25 Jun 2016
Recommended by customer in BN8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.9378, -0.0328
Cost: £810
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Heavy antique valuable furniture down and up two challenging stairs. Provided 2-3 1/2 ---- so that best items would be safe in their own vehicle.
 

"I could only give short notice. The management and staff gave me their best service that could be hoped for at every step of the process.

They couldn't have improved on this impeccable level of service.

I am so pleased with the move I cant praise them enough."
 
 
 
 
 
 


Review 25 Jun 2016
Recommended by customer in TN39
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
50.8514, 0.4531
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Raining hard throughout move.
 

"Moving crew all worked very hard and quickly. Very respectful of both properties. Despite heavy rain nothing really seemed to get wet."
 
 
 
 
 
 


Review 16 Jun 2016
Recommended by customer in BN27
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.8654, 0.2453
Cost: £570
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very smooth. Very friendly and efficient.
 

"Would recommend them every time."
 
 
 
 
 
 


Review 7 Jun 2016
Recommended by customer in TN29
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.9525, 0.9116
Cost: £690
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Pianola and heavy safe all moved with care and ease. Happy motivated staff, friendly-put furniture where required explained everything .
 

"Very happy. Made the move straight forward and stress free. Very good mannered and caring. Happy to please, couldn't do enough for us will highly recommend this company perfection. "
 
 
 
 
 
 


Review 6 Jun 2016
Recommended by customer in RG1
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.4476, -0.9448
Cost: £900
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From Hastings to Reading on a Saturday.
 

"This was some very efficiently and within a close time schedule. It was setup by phone and email from central Africa a head of my arrival . "
 
 
 
 
 
 


Review 3 Jun 2016
Recommended by customer in TN4
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
51.1517, 0.2730
Cost: £666
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
 
 


Review 31 May 2016
Recommended by customer in BN8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
50.9230, 0.1625
Cost: £1008
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
All household contents including glass and chimney. Needed work note dismantling and elevated in new property.
 

"This is third time used Withams Brothers. Very professional and experienced. Looked after all our goods no breakages."
 
 
 
 
 
 


Review 31 May 2016
Recommended by customer in BN20
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.7619, 0.2736
Cost: £1740
 
Satisfaction Ratings
 
Packing & Handling 6/10
The firm took care in packing and handling our property
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We live on the fourth floor of an apartment block with lift. This in its self is challenging.
 

"Not all of our pictures were bobble wrapped. The men were always polite and helpful."
 
 
 
 
 
 


Review 24 May 2016
Recommended by customer in TN40
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.8452, 0.4821
Cost: £1056
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Packed on 21-03-2016. Moved on 22-03-2016.
 

"Very satisfactory."
 
 
 
 
 
 

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