Witham Brothers Removals

West Station Goods Yard, Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR

50.8405, 0.4651

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.5/10
1171 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5/10 Overall Rating 9.5/10
Based on 1171 reviews since 2008
 
 
 
Sales & Support
9/10 Sales & Support Rating 9.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I was most impressed with quality of service provided by this firm. They were all very polite, attentive and nothing was too much trouble by them. They work extremely hard and I was very impressed wit...."   more
 
" I would have no hesitation in recommending this company. They were so helpful and friendly at such a stressful time. Nothing was too much trouble and they locked after my things for nearly 2 years wit...."   more
 
" Would help if box contents marked on side not top when stacked on top of each other, makes life difficult. And not to pack a live pot plant in box and not mark which one - when found it was dead!!! Th...."   more
 
" They were quick, clean and friendly. Extremely helpful throughout our move. We would use them again. And would most definitely recommend them. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 93%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 85%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 32
boxes 39
brilliant 44
Bros 41
brothers 93
C 64
care 31
careful 29
certainly 25
cheerful 56
courteous 71
crew 47
definitely 36
easy 29
efficient 142
efficiently 33
Excellent 181
extremely 65
family 26
fantastic 28
free 29
friendly 142
friends 34
furniture 39
good 107
great 67
guys 37
happy 45
hard 76
help 33
helpful 270
highly 50
humour 25
impressed 28
packed 31
packing 47
pleasant 34
pleased 59
polite 157
professional 89
quick 27
quickly 26
recommend 178
removal 137
service 225
team 123
thank 60
trouble 69
Witham 139
Withams 49
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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Review 20 Apr 2017
Recommended by customer in TN34
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.8790, 0.5905
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Professional and very efficient from the beginning (quotation) to the end (competition).
 
Cost: £990

"I was most impressed with quality of service provided by this firm. They were all very polite, attentive and nothing was too much trouble by them. They work extremely hard and I was very impressed with speed at which they completed the job. I recommended them to friends who used their services with a really happy outcome. "
 
 
 
 
 
 


Review 19 Apr 2017
Recommended by customer in RH15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
50.9589, -0.1090
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
All went very well. The gentleman who moved us. Were wonderful and very quick at packing China and glass. I really couldn't fault them.
 
Cost: £618

"I would have no hesitation in recommending this company. They were so helpful and friendly at such a stressful time. Nothing was too much trouble and they locked after my things for nearly 2 years with no damage or breakages! "
 
 
 
 
 
 


Review 19 Apr 2017
Recommended by customer in TN39
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
50.8548, 0.4726
 
 
Satisfaction Ratings
 
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A great cheerful crew.
 

"Would help if box contents marked on side not top when stacked on top of each other, makes life difficult. And not to pack a live pot plant in box and not mark which one - when found it was dead!!! The team that moved us in were great, very helpful and considerate."
 
 
 
 
 
 


Review 19 Apr 2017
Recommended by customer in TN37
50.8841, 0.5623
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
They fitted and dismantled a very difficult wardrobe. Fitted our washing machine, arrived on time.
 

"They were quick, clean and friendly. Extremely helpful throughout our move.
We would use them again.
And would most definitely recommend them. "
 
 
 
 
 
 


Review 12 Apr 2017
Recommended by customer in NW10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5298, -0.2200
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Packing day and moving day - All into storage.
 
Cost: £1140

"Superb service from the first enquiry, site visit and communication manner.
Matt and job were fantastic.
Couldn't recommend highly enough."
 
 
 
 
Team:
Matt Bob
 
 
 


Review 12 Apr 2017
Recommended by customer in BN27
 My Age: 70 + 
50.8662, 0.2604
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Down sizing move from a bungalow / cottage to a 3rd floor flat.
 
Cost: £1434

"Completed swiftly and all staff very courteous."
 
 
 
 
 
 


Review 11 Apr 2017
Recommended by customer in TN33
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
50.9291, 0.5453
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 5/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
One day to pack valuables next day to move all goods to a container park. Deposit paid for boxes and blankets and tape. paid 209.50
 
Cost: £708

"All went well and the team of two managed the items and the(ir) move admirably.

Although one or two items weren't wrapped and not all items placed in correct boxes - relatively minor though and overall very satisfied with the service :)"
 
 
 
 
Team:
Lee Kev
 
 
 


Review 6 Apr 2017
Recommended by customer in RH11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.0830, -0.2082
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved with ease from E.sx to W.sx
 
Cost: £1596

"We cannot tell you how pleased we were with the service. Packing was done on the day before and then removal day was quick and efficient, staff were lovely and even washed their cups after teas and coffees! We would recommend them to anyone!"
 
 
 
 
 
 


Review 6 Apr 2017
Recommended by customer in ME15
51.2569, 0.5275
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very challenging
 
 
 
 
 


Review 6 Apr 2017
Recommended by customer in TN3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.1344, 0.2197
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £990

"Outstanding!
Smiles and helpful all day.

Despite me not being ready."
 
 
 
 
 
 


Review 5 Apr 2017
Recommended by customer in TN35
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.9075, 0.5780
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We had a 4 foot fish tank which they transported with ease - this was particularly important to my husband!
 
Cost: £546

"The team turned up very promptly and made no fuss at all - they got on with the job very fast.
We were so grateful for the smooth move made possible by the team.
It was incredibly helpful to have the team have a port and re-assemble the furniture."
 
 
 
 
Team:
Nigel Luk
 
 
 


Review 4 Apr 2017
Recommended by customer in TN39
50.8389, 0.4600
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move was completed with great efficiency, the removal men were very helpful and patient.
 
Cost: £504

"I cannot fault with brothers removal company. The move was a great success.
"
 
 
 
 
 
 


Review 30 Mar 2017
Recommended by customer in LU7
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.9077, -0.6407
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From ST Lenards On sea to Leishten Buzzard. Firm packed glassware, ornaments etc and kitchen contents.
 
Cost: £1494

"Packing cases provided were in advance. Most of packing took place day before move and was completed very efficiently.

All staff concerned were very friendly and helpful."
 
 
 
 
 
 


Review 30 Mar 2017
Recommended by customer in CW5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
53.0687, -2.4833
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £1872

"Polite, professional, friendly hardworking staff.

Exceeded our expectation. "
 
 
 
 
Team:
Bob Roy
 
 
 


Review 20 Mar 2017
Recommended by customer in TN34
 My Age: 70 + 
50.8854, 0.5781
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
They were fabulous to complaints.
 
 
 
 
 


Review 20 Mar 2017
Recommended by customer in TN39
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
50.8495, 0.4366
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move took place on 28th February 2017 .
Everything carried out very satisfactorily .
 
Cost: £954

"Packaging of china glass and kitchen item. Carefully carried out previous day. Very punctual arrived on the day and took care loading & unloading."
 
 
 
 
Team:
Boy
 
 
 


Review 20 Mar 2017
Recommended by customer in TN34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
50.8705, 0.5731
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very smooth, totally efficient friendly, hard working crew.
 
Cost: £750

"Nothing to much trouble for the 3 guys."
 
 
 
 
Team:
Nigel Dan Ben
 
 
 


Review 14 Mar 2017
Recommended by customer in TN17
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.0944, 0.5254
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A local move from a bungalow to a townhouse. Involved some large items of furniture and narrow door ways or corridors.
 
Cost: £828

"From the point I made my inquiry to Witham Brothers, through to quotation and the execution of the move itself I was impressed by the professional, timely and friendly service. On the day of the move the team arrived punctually and get about the task with great efficiency."
 
 
 
 
 
 


Review 14 Mar 2017
Recommended by customer in TN2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.1379, 0.2767
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Simple change to new home.
 
Cost: £1688

"Very satisfied. Everything went smoothly"
 
 
 
 
 
 


Review 10 Mar 2017
Recommended by customer in TN33
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
50.9183, 0.4808
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Our team of removers faced a big challenge having to load on pouring rain and not able to park lorry at my house. Dry weather to unload at my new house.
 
Cost: £960

"A difficult morning for our team that they undertook, without complaint, with care and efficiency. I would definitely recommend with Withams.
Sorry we had three very good men, regretfully name of the third escapes me and but we valued him no less."
 
 
 
 
Team:
Ron Darren
 
 
 

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