Witham Brothers Removals

West Station Goods Yard, Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR

50.8405, 0.4652

Removers / Removals

Listed under:  Removers / Removal Companies
99% recommended: 9.6/10
1070 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6/10 Overall Rating 9.6/10
Based on 1070 reviews since 2008
 
 
 
Packing & Handling
9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Both teams were superb. Nothing was too much trouble. Nothing was chipped or broken. They were brilliant."   more
 
" Very professional helpful team. Made the move hassle free for us and very competitive."   more
 
" The men, 2 packing 3 moving, were great nothing was too much trouble. A very happy crew. "   more
 
" I would highly recommend Witham Brothers. They provide a fantastic, personal & professional service. They packed everything very carefully & thoughtfully & unloaded with the same care & attention. All...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 93%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 86%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 84%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 26
boxes 34
brilliant 39
Bros 38
Brothers 83
C 53
care 29
careful 27
certainly 23
cheerful 51
courteous 64
crew 45
definitely 31
easy 24
efficient 125
efficiently 29
excellent 168
extremely 57
family 25
fantastic 23
free 29
friendly 129
friends 32
furniture 36
good 97
great 59
guys 33
happy 41
hard 69
help 28
helpful 234
highly 44
humour 22
impressed 22
packed 28
packing 40
pleasant 29
pleased 58
polite 144
professional 82
quick 22
quickly 22
recommend 158
removal 127
service 201
team 105
thank 53
trouble 60
Witham 127
Withams 43
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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Review 24 Aug 2016
Recommended by customer in SA43
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.0805, -4.6160
Cost: £4000
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from Sussex to Wales.
 

"Very professional helpful team. Made the move hassle free for us and very competitive."
 
 
 
 
 
 


Review 24 Aug 2016
Recommended by customer in B14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.4332, -1.8927
Cost: £3444
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Full pack to container storage over 2 days storage for 4 weeks. Sussek to Birmingham delivery over 2 days.
 

"Both teams were superb. Nothing was too much trouble. Nothing was chipped or broken. They were brilliant."
 
 
 
 
 
 


Review 22 Aug 2016
Recommended by customer in BN24
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.823898, 0.283918
Cost: £750
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Packing service day before. 3 bed house completed in under 3 hours. Moving day - Dismantled items requiring it. Out by 12.00 pm and completed by Approx 4.00 pm.
 
 
 
 
 


Review 22 Aug 2016
Recommended by customer in TN40
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
50.8417, 0.4800
Cost: £922
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We down sized so had much too much furniture and bits so they were put into the flat upstairs. So the men had to ask for everything had to go.
 

"The men, 2 packing 3 moving, were great nothing was too much trouble. A very happy crew.
"
 
 
 
 
 
 


Review 16 Aug 2016
Recommended by customer in TN34
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.8643, 0.5823
Cost: £560
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
2 men moved my house contents. The weather was not on their side (30 degree and no shade). They were excellent.
 
 
 
 
 


Review 16 Aug 2016
Recommended by customer in TN22
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.9707, 0.0961
Cost: £1146
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from 3 bed period cottage to 2 bed flat, with part load delivered to 2nd address.
 

"I would highly recommend Witham Brothers. They provide a fantastic, personal & professional service. They packed everything very carefully & thoughtfully & unloaded with the same care & attention. All members of the team were courteous, polite & helpful & made the whole move stress-free."
 
 
 
 
 
 


Review 15 Aug 2016
Recommended by customer in TN39
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.8511, 0.4591
Cost: £1368
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Excellent. Had to wait till 4:15 for the keys to move in but the men unpacked in less than an hour.
 

"Amazing service. The professionals. Thoroughly recommend. Very polite, helpful and caring. A credit to that profession."
 
 
 
 
 
 


Review 11 Aug 2016
Recommended by customer in TN37
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
50.8635, 0.5591
Cost: £698
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The challenges were the stairs climbing up & down the 76 stairs. The 3 men took it in their stride helped by cups of tea a kit-kats.
 

"The men were good humored & really helpful. Nothing was too much trouble."
 
 
 
 
 
 


Review 11 Aug 2016
Recommended by customer in HR9
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.9147, -2.6026
Cost: £2580
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
This was a three day move.
Day 1, packing up.
Day 2, loading up & driving 200 miles approx.
Day 3, delivering, putting beds together etc.
 

"A perfect move!

Lee was fast, efficient, courteous and very helpful and this showed in the result - nothing broken.

With the assistance of Darren & James the final pack & loading was extremely efficient, care was uppermost. Nothing broken.

The final unpacking mirrored the other 2 days. Carried out carefully with diligence & speed nothing broken.

An excellent service!"
 
 
 
 
 
 


Review 11 Aug 2016
Recommended by customer in TN20
51.0209, 0.2509
Cost: £900
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"A1 service."
 
 
 
 
 
 


Review 3 Aug 2016
Recommended by customer in BN24
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.8203, 0.3393
Cost: £726
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from second floor flat to new property being terraced house and restricted access for workers.
 

"The team of men Nigel, Luke and Dan of Witham Brothers were extremely professional, faster so please. Worked really hand all day with no complaints."
 
 
 
 
 
 


Review 3 Aug 2016
Recommended by customer in TN38
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.8640, 0.5371
Cost: £1428
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House move within the area included packing service.
 

"An outstanding team. They made us feel like spare parts. Everything arrived intact including numerous very fragile items. Very friendly and humorous team. One even made our bed unbidden."
 
 
 
 
 
 


Review 3 Aug 2016
Recommended by customer in TN39
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.8331, 0.4280
Cost: £882
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Pack + move 3-bed semi to 2 - bed 3rd floor flat. Water leak on arrival flooding flat below.
 

"Withams were professional throughout. A great job - the best value of the whole move."
 
 
 
 
 
 


Review 2 Aug 2016
Recommended by customer in GL54
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.8800, -1.7065
Cost: £2040
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving from East Sussex to Cheltenham from a 5 bed house to 5 bed house. The main challenge was the weather as we moved on the 2 hottest days of the year (so far!)
 

"I have been very impressed with Witham Brothers from start to finish. All members of staff were friendly and efficient. The removal team on the days were amazing they worked timelessly in such heat! They were careful and considerate with our belonging. I couldn't recommend them highly enough. Thank you."
 
 
 
 
 
 


Review 28 Jul 2016
Recommended by customer in BN20
 My Age: 40 - 49 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
50.8010, 0.2520
Cost: £1260
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Bungalow into store contents, then into a 4th floor flat 3 weeks later.
 

"Prompt, professional service. Especially the removal men themselves, careful and considerate."
 
 
 
 
 
 


Review 27 Jul 2016
Recommended by customer in OX10
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
51.6233, -1.1062
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The packing was handled well. The removal was so good even though the weather was so hot.
 

"Very friendly and patient company. I would recommend them highly. Very very professional."
 
 
 
 
 
 


Review 27 Jul 2016
Recommended by customer in TN30
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.0600, 0.7244
Cost: £2760
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving from large house to large house with lots of furniture.
 

"Team were hardworking nice and very helpful."
 
 
 
 
 
 


Review 25 Jul 2016
Recommended by customer in BN21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
50.7687, 0.2782
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
It was the hottest day the year-30.
 

"The men worked amazingly in the heat and work very helpful."
 
 
 
 
 
 


Review 25 Jul 2016
Recommended by customer in TN10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.204998, 0.266302
Cost: £1050
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
 
 


Review 22 Jul 2016
Recommended by customer in TN40
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
50.8428, 0.4775
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A+++ They went above anything I expected, were great help.
 

"I would recommend this company to all I know that need to move, they are tip top and also very helpful in every way, very hard working men."
 
 
 
 
 
 

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