White & Co Plc

Pitreavie Crescent, Pitreavie Business Park, Queensferry Road
Dunfermline
Fife
KY11 8UT

56.0564, -3.4476

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating 9.4/10
183 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 183 reviews since 2009
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.2/10 Packing & Handling Rating 9.2
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Chris and Mark were great. On time, well organised, fast and careful. They kept us fully informed and took care to protect surfaces. There we no issues and I would not hesitate to recommend White & Co...."   more
 
" The move went very well. The men couldn't have been more helpful"   more
 
" Although they didn't arrive at the arranged time, when they did arrive they made light work of removing and wrapping the couch and mattresses. All done very professionally. When I got the keys for th...."   more
 
" On the day, the removal team were over an hour beyond the agreed start time of 9.30am and only three staff were allocated to the job. Two extra staff arrived at about 3pm and with the additional staff...."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 86%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 98%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 92%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 80%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 85%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 80%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

belongings 6
better 4
big 6
boxes 11
C 15
care 10
careful 7
Contact 6
courteous 16
crew 6
damage 7
definitely 4
delighted 5
delivery 9
difficult 4
Dunfermline 9
efficient 17
efficiently 4
excellent 22
experience 7
experienced 4
explained 5
extremely 12
Fantastic 7
finish 4
free 5
friendly 10
friends 4
furniture 10
good 13
Goods 5
great 13
guys 6
happy 9
hard 13
help 5
helpful 23
highly 7
impressed 4
packing 10
Polite 11
professional 16
recommend 25
removal 24
satisfied 8
service 35
stress 10
Team 20
White 21
Whites 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 30 Jan 2019
Recommended by customer in KY4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
56.1508, -3.3658
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We used White & Co to move the contents of our 5 bedroom house. It was a difficult move from an old Georgian 4 story building and included many old heavy and antique items.

"Chris and Mark were great. On time, well organised, fast and careful. They kept us fully informed and took care to protect surfaces. There we no issues and I would not hesitate to recommend White & Co to others."
 
 
Team:
Chris and Mark
 
 
 


Review 9 Jan 2019
Recommended by customer in NE23
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
55.0488, -1.5778
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1100
 

"The move went very well. The men couldn't have been more helpful"
 
 
Team:
Chris and Mark
 
 
 


Review 15 Dec 2018
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.0640, -3.4120
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
moved from a 2 bedroom flat to a 2 bedroom house both in duloch Dunfermline
 
Cost: £601
 

"Although they didn't arrive at the arranged time, when they did arrive they made light work of removing and wrapping the couch and mattresses. All done very professionally. When I got the keys for the new house the extra bodies that came made light work of unloading the van, even in the rain! Everything was put in the room I designated with no damage at all.
Couldn't have gone any better
"
 
 
Team:
Chris & Ross
 
 
 


Review 20 Sep 2018
Not Recommended by customer in PO22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.8325, -0.6297
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 1/10
The firm took care in packing and handling our property
Collection & delivery 1/10
Our property was collected and delivered as agreed
Service 4/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pack and move a two bed, third floor apartment in St Andrews, Scotland to Barnham, West Sussex, which involved pack and load on day one, travel on day two and deliver on day three.
 
Cost: £2370
 

"On the day, the removal team were over an hour beyond the agreed start time of 9.30am and only three staff were allocated to the job. Two extra staff arrived at about 3pm and with the additional staff the lorry was packed and ready to go at 6.30pm! This meant that our time of leaving was also late and we arrived at our hotel at 12.30am the next morning!
There was delay on gaining entry to our new property so an afternoon delivery was scheduled. The lorry on arrival was a huge pantechnicon, not the same vehicle that was used for the collection part of the service. This lorry blocked the road outside our house formerly two hours unloading our belongings. Our property is part of a new development and this meant that the whole site was held up from transporting materials etc until the pantechnicon was unloaded. It also meant that we had to forgo the packing service which we paid for.
It appears that the removal company had consolidated our belongings with others at some point after leaving our property in Scotland. It also meant that most of the furniture had suffered some damage in the way of scratches, dents and edges chipped. It was as though our belongings had just been thrown on to the pantechnicon in the transfer!!!
The team in scotland were excellent and worked hard all day, but the delivery team were not in the same league they were intent on unloading the lorry as quickly as possible, leaving furniture and boxes every where, even the beds were not fully assembled."
 
 
Team:
Star of the day was Ross. No item was broken thanks to his packing skills
 
 
 


Review 20 Mar 2018
Recommended by customer in G84
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.0113, -4.7466
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of furniture and effects from a two bed bungalow in St Andrews to a first floor one bed retirement flat in Helensburgh as well as moving some additional items from the bungalow to a different flat in Edinburgh

"The guys were absolutely fantastic - incredibly patient with an 87 year old moving house for the first time in 25 years, very relaxed despite the vast amount of junk they were being asked to shift, and always very careful and considerate. They very kindly helped remove some items which were too big for the retirement flat, carried boxes upstairs with unfailing good humour and also took time to help another old resident of the retirement complex who was struggling to walk along the road. Cannot thank them enough for everything that they did and for the fact that they kept smiling throughout!"
 
 
Team:
Sandy, Mike, Chris (I think - brain was too fuddled by the chaos to remember exactly!)
 
 
 


Review 26 Feb 2018
Recommended by customer in KY1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1128, -3.1646
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A widow, 81 years old, moved from one local authority in Scotland to another.

"I got an online quote which included 2 items I did not need (insurance, payment in case of delay in house keys available on date of delivery of goods) and there was no problem deleting these from the estimate. I paid easily online.

I did have to ask a 2nd time for more packing materials, but then they came very soon. The move took place over 3 days: pack almost everything on Day 1; early Day 2 pick up the rest, and later in the day deliver essentials like bed etc.; then delivery remainder on Day 3. The men involved (3 at first, then 2 on the final delivery) worked hard and were courteous. They would have benefitted on having a 3rd person for the 3rd day of the 3 day process. Parking outside the delivery address was difficult and held up the process a couple of times.

I chose this firm basically on price, as their main office was not in the large Scottish city where I lived, and where everything seems to cost more. The only factor which would have been better with a higher quote was that payment would be after the move rather than before."
 
 
Team:
I wish I could remember - Andy was in charge I think.
 
 
 


Review 26 Feb 2018
Recommended by customer in G67
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.9257, -4.0435
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £575
 

"I couldnt be more happier with our move the guys sent out were amazing worked hard done a great job no mess no fuss and they were lovely to talk to aswell really can not fault the company and there customer service would highly recommend to everyone great stamdards"
 
 
 
 


Review 7 Feb 2018
Recommended by customer in TF1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.6961, -2.5149
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move took three days in all. From Scotland to England. The first day the team from Whites arrived on time and started the packing. They also gave us good advice on how to pack items correctly which was a great help. The second day the team arrived again on time and packed the house into the removal van, which initially I thought might be to big for access to the new property, I was wrong. The Third day the van arrived early and everything was unloaded in a meticulous and careful way. The two men worked very hard all day. It was a stressful time made a little easier by the professional way the team worked over the three days.

"I had used Whites on three previous occasions. Storage in Bedford, Bedford to Guernsey and Guernsey to Bedford, then finally Bedford to Scotland. Slo I had no hesitation in going to the company first. As all the previous occasions we were dealt with in an excellent manner.

From the initial contact the visit of the assessor, contact with the Dunfermline Branch and finally the team of movers, Whites exceeded my expectations. I did look at other suppliers, but felt the customer service was better with Whites.

The removal team were excellent and represented the company well. It did help to reduce the stress levels that a move causes.

The only suggestion I have is that a Point of Contact be given for re-cycling the empty boxes when empty.

Otherwise I am completely satisfied and would recommend Whites to others. I would use Whites again."
 
 
Team:
Craig (foreman) Ryan, James, Peter
 
 
 


Review 7 Feb 2018
Recommended by customer in SP5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.0595, -1.7633
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Jedburgh to Salisbury, downsizing a house of 3000+sq ft to 1800ish sq ft. The contents did not reduce! The weather was snowy, and rain on take over. The payment for the house was stuffed up by RBS, so much hanging around by us, and the movers, but, it was completed, and I have no complaints against Whites.
 
Cost: £4250
 

"This was an excellent move. It's always a worry but Whites did their very best to help. Their initial survey was well done, they supplied, and resupplied any packing material we required, they produce a sound plan, then executed it well. Their staff, from the Dunfermline office, to the two gentlemen who did the work were excellent, reassuring us when we clearly needed it, and getting on with the task in a brisk and efficient manner.

I would particularly like to thank the men who did the work, Andrew and Chris. They were calm, measured and very hard working. Just two good blokes......"
 
 
Team:
Andrew and Chris
 
 
 


Review 30 Nov 2017
Recommended by customer in Dh7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
54.7728, -1.7149
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full house move from Scotland to Durham.

"We were very impressed with the service provided. Helpful, on time and very professional from first contact to final delivery."
 
 
Team:
Chic, Connor and Chris
 
 
 


Review 15 Sep 2017
Recommended by customer in Ky12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.0638, -3.4626
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Quite a large move the guys could not have been more helpful.Packed one day and moved the next.

"The guys worked hard"
 
 
Team:
Ross, Graham and a mixed number of 3 or 4 guys
 
 
 


Review 10 Sep 2017
Recommended by customer in PH2

 I'm: Male 

56.3274, -3.3899
 
 
Satisfaction Ratings
 
Service 9/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Mrs L J Kemp Scotland to Yorkshire 6 Sep 17

"
Pre planning, packing, transit, delivery and unpacking were all carried out promptly,quickly, and efficiently by the Dunfermline team who went out of their way to make the move as easy as possible,very easy to deal with , and polite and helpful throughout. In short, excellent service. Please thank them very much."
 
 
Team:
Peter , Ross, Ryan - Dunfermline
 
 
 


Review 22 Jun 2017
Recommended by customer in EH3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.9477, -3.2129
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a London house to Edinburgh, with most stuff going into storage for 6 months while other possessions came with us to rented Edinburgh flat in the interim. There was a LOT of stuff - 5 bed house. Price is for total of all the moves.
 
Cost: £6500
 

"Whites were exemplary in all respects. In particular the standard of packaging and wrapping for our stuff going into storage was really top class - I think you could have sent it to the moon and back without any damage being done. The crews were all professional, hard working, cheery and concerned that they did as we wished. Whites are not the cheapest removal company, but you get top quality service."
 
 
Team:
Alan (London), Keir (Edinburgh)
 
 
 


Review 1 Jun 2017
Recommended by customer in KY12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.0831, -3.4242
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full house moved from Scotland To Cornwall (566miles)
 
Cost: £1998
 

"Goods picked up on 25th and delivers on the 26th 1st thing.

All goods were delivered in satisfactory condition.

Team were well experienced and handled my furniture with great care

No issues, completely satisfied with service provided"
 
 
Team:
sandy and Neil
 
 
 


Review 23 May 2017
Recommended by customer in Ky9.

 I'm: Male 

0, 0
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local removal at very short notice

"As we had to move several days before planned date we were left with trying to find local firm at short notice
We phoned and explained our situation and from then on it was excellently handled both by office staff and removal men
Everything was done to help us and basically they saved the day
Cannot thank them enough"
 
 
Team:
Can't remember but they were fantastic
 
 
 


Review 15 May 2017
Recommended by customer in MK 4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Staff were helpful and polite.Also worked hard.
 
Cost: £2000
 

"We were quite happy with the service provided. Staff were helpful and did a good job. Not much more that I can say. Would recommend this company to others."
 
 
Team:
Don't know.
 
 
 


Review 2 Feb 2017
Recommended by customer in G12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.8764, -4.2873
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 4 bed house with full garage and loft to a city centre flat. Big change.
 
Cost: £897
 

"Could not fault the service , ten out of ten. Your team could not have been more helpful .nothing was a problem even when we struggled to get the three piece couch through the door they came up with solution . Not just a great job but also one done with a great happy attitude which made us so much more relaxed than we could have been dealing with such a big move for us. Would not hesitate in using again and would recommend"
 
 
 
 


Review 14 Dec 2016
Recommended by customer in KY2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.1167, -3.1634
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of all household furniture from Dunfermline to Kirkcaldy. No interesting aspects or items.
 
Cost: £506
 

"The whole process ran smoothly from beginning to end. Admin staff very helpful and efficient and kept me informed. Scott, the surveyor, was punctual and very helpful and handled things in a very relaxed manner which gave me confidence that things would go smoothly at this stressful time.

On the day of the removal Andy and the young lad Ryan were very professional and helpful in their manner and handled my belongings very carefully when both loading and unloading them to and from your van."
 
 
Team:
Liz, Carol, Andy and Ryan
 
 
 


Review 3 Dec 2016
Recommended by customer in EH3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.9575, -3.2005
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal went well. My husband and I were impressed at the three removal men who worked extremely hard and never complained. They were up and down stairs over & over at our former home only to have to take everything to the top floor of our new flat. They didn''t stop. My main concern was getting the piano up six flights. I appreciated the time they took to do it properly and that they called in colleagues to assist. I''m happy to report that my piano is still in tact! I would use the firm again. We will be flitting in six months time.
 
Cost: £1500
 

"I was originally going to arrange for another company to move the piano alone but was convinced by the surveyor that White & Co would be able to do the job. There was something about his confidence that made us decide to include the piano with the removal.

All three men worked well and were friendly at all times despite the enormity of the task.

I'd recommend white & co to others.

"
 
 
Team:
Keir and Chris (can't remember the third man's name).
 
 
 


Review 22 Nov 2016
Recommended by customer in KY12

 I'm: Male 

56.0833, -3.4195
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Delighted with the service men.

"They were all extremely pleasant and manrely. They covered all the floors and were very respectful with my belongings."
 
 
Team:
Sandy, Andy and a young lad sorry i can't remember his name
 
 
 

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