Squab Group - Removals

Squab Hall, Harbury Lane Bishops Tachbrook
Leamington Spa
Warwickshire
CV33 9QB

52.2559, -1.5278

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
951 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 951 reviews since 2007
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I packed own boxes."   more
 
" The Removal men were very polite and nothing was too much trouble for them. I was very stressed but they put me at ease."   more
 
" Chris and Adam were efficient and friendly. They got the job done and really made the experience of moving easy. Next time I move I'll definitely use Squab again and will ask for them specifically."   more
 
" Was very happy with the service and support received. Quote was comprehensive and accurate, and I liked the option of dona trip to a local charity. The removals guys were just brilliant, they were ver...."   more
 
About Us


Squab Group is a family run removals business.

We pride ourselves in the professionalism of the service we offer you whilst maintaining a high level of customer service due to our family run approach.

We can offer you local, national or international removals as well as providing high quality storage facilties at our depot in Warwickshire.

We look forward to hearing from you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 95%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 26
arrived 34
belongings 29
best 23
better 22
boxes 31
brilliant 53
Britannia 45
care 57
Careful 34
cheerful 20
class 26
courteous 75
crew 43
damage 20
definitely 41
easy 21
efficient 116
efficiently 24
excellent 198
experience 36
extremely 61
fantastic 52
fault 24
finish 25
free 29
friendly 145
friends 29
furniture 31
good 101
great 79
happy 61
hard 63
helpful 173
highly 53
packing 55
pleased 46
polite 133
professional 136
really 53
recommend 147
Removal 107
service 262
Squab 183
stress 51
stressful 50
team 168
Thank 78
thanks 42
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 15 Mar 2019
Recommended by customer in CV37
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.2061, -1.7123
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Efficient, prompt and friendly.
2 bed house to 3 bed house.
 

"I packed own boxes."
 
 
 
 
Team:
Dale
 
 
 


Review 13 Mar 2019
Recommended by customer in CV37
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.1337, -1.7793
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The Removal men were very polite and nothing was too much trouble for them. I was very stressed but they put me at ease."
 
 
 
 
Team:
Adam Joe Dale
 
 
 


Review 11 Mar 2019
Recommended by customer in CV34
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.2806, -1.5921
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 1 bed ground floor flat to 2 bed 1st floor flat with no lift.
 
Cost: £549

"Chris and Adam were efficient and friendly. They got the job done and really made the experience of moving easy. Next time I move I'll definitely use Squab again and will ask for them specifically."
 
 
 
 
Team:
Chris Adam
 
 
 


Review 4 Mar 2019
Recommended by customer in GL52
51.9404, -2.0576
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From storage to unload at bungalow
Bishop's Cleeve
 
Cost: £747
 
 
Team:
Steve Ferenc
 
 
 


Review 4 Mar 2019
Recommended by customer in CV37
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.2040, -1.7043
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing in Stratford _______ and move to storage
 
Cost: £1249
 
 
 
 


Review 1 Mar 2019
Recommended by customer in GU35
51.1018, -0.8782
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move of 2 bedroom house.
 

"Was very happy with the service and support received. Quote was comprehensive and accurate, and I liked the option of dona trip to a local charity. The removals guys were just brilliant, they were very considerate of my elderly mom and made the move as stress - free and enjoyable as it was possible to get. "
 
 
 
 
Team:
Chris Ryan
 
 
 


Review 25 Feb 2019
Recommended by customer in CV34
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.2959, -1.5749
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very smooth, the guys were friendly and very helpful some furniture was challenging for them but they were great.
 
Cost: £900

"Professional service and stress free."
 
 
 
 
Team:
Paul Robin Dale
 
 
 


Review 15 Feb 2019
Not Recommended by customer in LV31
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 4/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Leamington SPH to Shrewsbury. Left on time. Arrived on time. No special problems.
 

"Almost every item of furniture was scratched or damaged in some way. Too much waste, not enough care.
And the customer has paid thousands of pounds for the move, He does not want to be told by the removers that he has too much "stuff". The company can either Do the job or it can't. Whinine about it isn't helpful."
 
 
 
 
Team:
Steve Robin Mick Adam
 
 
 


Review 15 Feb 2019
Not Recommended by customer in CV47
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.1994, -1.3087
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a rainy day and we moved to a brand new house where the outside is still very muddy. No thought was given to either of these aspects.
 

"There was no way to cover the wood stairs and the removal man had no intention of removing their shoes. There was no plan for how to deal with the combination of mud and brand new build.
They did do as I requested eventually, but it was very stressful.
The team were, however courteous. "
 
 
 
 
Team:
Steve Adam
 
 
 


Review 5 Feb 2019
Recommended by customer in CV37
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.1818, -1.6862
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Took new front door off.
 

"Made our move stress free
Really helpful guys both days. "
 
 
 
 
Team:
Paul Dale Adam
 
 
 


Review 30 Jan 2019
Recommended by customer in OX15
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.1100, -1.4428
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All very professional, great removal team.
 
 
 
Team:
Paul Chris Adam Robin Dal
 
 
 


Review 23 Jan 2019
Recommended by customer in CV8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
52.3497, -1.5829
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving over three days (1 packing 2 removals) to a new build house requiring delivery through one entrance on one day and through another entrance on the other day.
 

"I would recommend Squab to friends.
It made a complicated move less stressful and nothing seemed to phase the team - They were very positive throughout. "
 
 
 
 
Team:
Chris Paul Adam Robin Dal
 
 
 


Review 3 Jan 2019
Recommended by customer in CV47
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
52.157843, -1.415542
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"very professional company staff all helpful. polite, made a stressful time much easier to go through.
Thank you all."
 
 
 
 
Team:
Paul Robin Steve Dale
 
 
 


Review 3 Jan 2019
Recommended by customer in CV23
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.2664, -1.2465
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Both Joe + Chris were just excellent. They worked hard all day! were very courteous at all times and helpful and cheerful throughout the day.
Keepers!!"
 
 
 
 
Team:
Joe Chris
 
 
 


Review 20 Dec 2018
Recommended by customer in CV8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.3453, -1.5757
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from property in December 17, they stored our things for 11 months until we moved into our new house.
 
Cost: £487

"The price above was for just moving the furniture from storage to our new house, there was addition costs for moving into storage and then a monthly charge.
Everyone we have delt with has been very professional and helpful and I would recommend there services. "
 
 
 
 
Team:
Paul Robin
 
 
 


Review 17 Dec 2018
Recommended by customer in CY34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move into storage and house move.
 
Cost: £2423

"Very efficient packing and loading of crades
Very helpful packing and loading plus unloading of house move into apartment. "
 
 
 
 
Team:
Joe Adam Robin Steve
 
 
 


Review 11 Dec 2018
Recommended by customer in CV37
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.1887, -1.7001
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving out of our house and placing contents into storage until new house is vacant. 3 month approx.
 
Cost: £800

"10 out of 10 for the whole experience dealing with Squab.
Would recommend the company to anyone.
"
 
 
 
 
Team:
Steve Chris Frank James
 
 
 


Review 11 Dec 2018
Recommended by customer in NG12
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.9108, -1.0427
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Warwick to Cotgrave but there was a gap between the sale and the purchase so our belongings went into storage for a month.
 
Cost: £2378

"We were most impressed with Squab. Everyone was helpful and professional and the whole move was dealt with efficiently and pleasantly. We would have no hesitation in recommending Squab's services. "
 
 
 
 
Team:
Paul Adam Dale Joe
 
 
 


Review 11 Dec 2018
Recommended by customer in TN15
51.3068, 0.2712
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Warwick to Sevenoaks.
Complication was that a drive was being tor maced at the new house the day of the move.
 

"An excellent experience.
Paul, Steve, Dale and Frank were all very professional, helpful, informative and effective.
The moving experience was a pleasure with their help.
It was uneventful, which is what we hoped. "
 
 
 
 
Team:
Paul Steve Dale Fere
 
 
 


Review 7 Dec 2018
Recommended by customer in WR11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.1314, -1.9336
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3 bed house with close access to a 5 bed house on 3 floors with a distance between driveway and the house.
 
Cost: £1600

"Very capable and shilled staff. All could do what they were expected to do. Very helpful and friendly removal guys.
Provided confidence and made whole thing easy.
The staff genuinely love working for this company. "
 
 
 
 
Team:
Steve Robin Chris Frank
 
 
 

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