Central Moves Limited

Unit 5, Skills Centre, Twickenham Trading Estate, Rugby Rd
London

TW1 1DG

51.4559, -0.3388

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating 9.5/10
35 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5/10 Overall Rating 9.5/10
Based on 35 reviews since 2007
 
 
 
Packing & Handling
9.3/10 Packing & Handling Rating 9.3
The firm took care in packing and handling our property

 
Collection & delivery
9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service
9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value
9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Thank you for your excellent service in June."   more
 
" Excellent communication and service."   more
 
" Wonderful service from start to finish, both from office staff and removal men. They took almost all of the stress out of the day for me. The 2 removal men were fantastic, funny, kind and really helpf...."   more
 
" I would like to thank you many, for the way in which you firm carried out he removal to Devon. Your staff went the extra mile and made what could have been a stressful experience exactly the opposite....."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 84%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 69%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 76%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 91%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 77%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 2
belongings 2
Central 10
courteous 3
crew 3
definitely 3
easy 2
efficient 3
exactly 2
excellent 5
fabulous 2
friendly 4
funny 2
Great 5
guys 3
hard 3
helpful 6
just 2
Mark 2
Movers 4
Moves 7
pleased 2
polite 2
professional 4
really 2
recommend 5
removal 3
service 7
stress 2
stressful 2
team 3
Thank 4
working 2
Workmen 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 5 Sep 2013
Recommended by customer in SW10
51.4875, -0.1871
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £1000

"Thank you for your excellent service in June."
 
 
 
 
 
 


Review 24 Jul 2013
Recommended by customer in TW8
51.4839, -0.3018
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Excellent communication and service."
 
 
 
 
 
 


Review 11 Jul 2013
Recommended by customer
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
 
 


Review 21 Dec 2012
Recommended by customer in TW8
51.4816, -0.3033
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £1338

"Wonderful service from start to finish, both from office staff and removal men. They took almost all of the stress out of the day for me. The 2 removal men were fantastic, funny, kind and really helpful. I would recommend Central Movers to everyone."
 
 
 
 
 
 


Review 30 Nov 2012
Recommended by customer in CB6
52.4042, 0.2511
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £1122
 
 
 
 


Review 13 Jun 2012
Recommended by customer
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
 
 


Review 18 May 2012
Recommended by customer in PL6
50.4241, -4.1297
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"I would like to thank you many, for the way in which you firm carried out he removal to Devon. Your staff went the extra mile and made what could have been a stressful experience exactly the opposite.I will definitely recommend you to others.
"
 
 
 
 
Team:
Mark Adam Luke
 
 
 


Review 18 May 2012
Recommended by customer in SW15
51.4612, -0.2146
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £600

"Great company. Would highly recommend."
 
 
 
 
 
 


Review 17 May 2012
Recommended by customer in TW1
51.4501, -0.3177
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £1200

"A very big thank you! To all the crew who were brilliant as always. Have used central moves many times. A great company.
"
 
 
 
 
Team:
Mark Richard Paul
 
 
 


Review 25 Aug 2011
Recommended by customer
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £960

"I will be recommending Central Moves to my friends & family."
 
 
 
 
 
 


Review 18 Aug 2011
Recommended by customer in KT15
51.3720, -0.5028
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
 
 


Review 21 Jul 2011
Recommended by customer in RG45
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £1300
 
 
 
 


Review 2 Jul 2011
Recommended by customer in KT19
51.3498, -0.2696
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £1500

"Central Moves did a great job. The crew ere courteous and hardworking. Our belongings were moved quickly and with great care. I would happily recommend them."
 
 
 
 
 
 


Review 23 Nov 2010
Recommended by customer in RG6
51.4400, -0.9172
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost estimate as I don't have the record to hand and cannot remember exactly.
 
Cost: £2200

"Very efficient service and professional, polite, helpful workmen. Would definitely use this company again. Workmen worked hard throughout, particularly in very hot weather to remove all my house belongings at 7 Gregory road, Sathall."
 
 
 
 
 
 


Review 17 Oct 2010
Recommended by customer in BR2
51.4024, 0.0083
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Mark & Adam were exceptionally helpful, thoughtfully and sensitive to the stresses of a move."
 
 
 
 
Team:
Mark Adam
 
 
 


Review 1 Sep 2010
Recommended by customer in W8 4
51.5088, -0.1914
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 
 
 
 
 


Review 25 Jun 2010
Recommended by customer in BN1
50.8392, -0.1496
 
 
Satisfaction Ratings
 
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 2/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Delivery men polite. Ailean very helpful and good @ called back promptly.
 

"The crew were booked for 10am and Central Movers were contacted when they hadnít turned up by 10:30am. Unfortunately they werenít able to get there until 1pm, which meant a lot of waiting around. The delay was explained as a job that hadnít materialized the day before so extra staff were barrowed to complete the job. However, the lady in the office hadnít known about this Ė if this had been communicated to her 1st thing, she could then have told us not to hang around & came back."
 
 
 
 
 
 


Review 24 Mar 2010
Recommended by customer in WD3
51.6241, -0.5132
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £950

"The men was punctual and did everything that needed doing, they made our move easy and took all the stress from us. They were funny & made our move stress free & enjoyable, great movers."
 
 
 
 
 
 


Review 18 Feb 2010
Recommended by customer
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £650

"The guys were great and easy to interact with. They did a great job and when and if I move again I will definitely use Central Moves again."
 
 
 
 
 
 


Review 10 Feb 2010
Recommended by customer in KT6
51.3988, -0.3091
 
 
Satisfaction Ratings
 
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Excellent service, the two guys were really really a good advert for you."
 
 
 
 
 
 

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