A B Castle Removals & Storage

4 Edmund Avenue, Bradway
Sheffield
South Yorkshire
S17 4RN

53.3212, -1.4980

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.7/10
296 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 296 reviews since 2009
 
 
 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Redy Nice Extremely right men! Very welcoming and friendly fun and professional did more than need too!"   more
 
" Great service, on time hard working staff."   more
 
" We were very happy with Tommy, Danny polite and professional. We would recommend you have all been very helpful. Thanking you."   more
 
" Ian and Brendan are as credit to your company."   more
 
About Us



AB Castle Removals and Storage is based in Sheffield and Rotherham also serving Chesterfield, Matlock, Doncaster, Mansfield, Barnsley and the rest of the UK. We are a highly skilled and professional team in all domestic and commercial removal requirements and warehouse storage for over 20 years.

With years of experience and competitive pricing we have become a highly reputable firm and can boast an excellent reputation as we always ensure that our customers are totally satisfied with our work.

Contact us today and let us make your move as stress free as possible. We are fully supported through our British Association of Removers (BAR) membership and ISO 9001 accreditation. All our extremely professional and friendly staff are fully trained in all aspects of health and safety and understand their responsibility to provide a safe working environment when working within your home.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 89%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 97%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 89%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 86%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 94%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 87%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 6
arrived 3
belongings 3
big 3
Brendan 3
Brilliant 19
care 3
careful 3
Castle 4
couldn’t 3
courteous 7
credit 4
Danny 3
definitely 5
easy 4
efficient 24
efficiently 5
Excellent 42
Extremely 7
Fantastic 9
friendly 36
friends 3
good 42
Great 24
guys 14
happy 13
hard 33
hardworking 10
helpful 40
highly 4
Jason 4
lads 28
Nice 4
non 3
people 6
pleasant 6
pleased 11
polite 25
problems 3
professional 15
quick 4
really 13
recommend 28
Removal 18
service 55
team 9
Thank 21
Thanks 16
workers 10
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 7 Nov 2016
Recommended by customer in S25
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
53.3646, -1.1984
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Redy Nice Extremely right men! Very welcoming and friendly fun and professional did more than need too!"
 
 
 
 
Team:
Darren Ronny Wa
 
 
 


Review 16 Jun 2016
Recommended by customer in S26
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
53.3700, -1.3192
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 storey property. 2 storey with settee, tricky removing them.
 

"Great service, on time hard working staff."
 
 
 
 
Team:
Steve Joh
 
 
 


Review 10 Jun 2016
Recommended by customer in SI8
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £450

"We were very happy with Tommy, Danny polite and professional. We would recommend you have all been very helpful. Thanking you."
 
 
 
 
Team:
Danny Tommy
 
 
 


Review 10 Jun 2016
Recommended by customer in S63
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
53.5399, -1.3114
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent friendly team, professional and efficient.
 
Cost: £349

"Ian and Brendan are as credit to your company."
 
 
 
 
Team:
Ian Brendan
 
 
 


Review 10 Jun 2016
Recommended by customer in S62
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
53.4667, -1.3704
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Back out of window! Piano moved and heavy fire.
 

"Excellent service. Never stopped working!"
 
 
 
 
Team:
John Stev
 
 
 


Review 7 Jun 2016
Recommended by customer in S60
 My Age: 30 - 39 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
53.4072, -1.3415
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £230
 
 
Team:
Brendan Danny
 
 
 


Review 31 May 2016
Recommended by customer in S75
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.5705, -1.5312
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2-2
 
Cost: £300

"Hard working lads. Polite , courteous, friendly credit to your company."
 
 
 
 
Team:
Gary Ian
 
 
 


Review 31 May 2016
Recommended by customer in S60
 My Age: 70 + 
 My level of experience of similar services: Experienced 
53.3827, -1.3437
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal team arrived on time. They carried out their duty with provision and in a courteous manner.
 
Cost: £350
 
 
Team:
Daniel Da
 
 
 


Review 23 May 2016
Recommended by customer in S60
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
53.4252, -1.3473
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Flat to 3 Bedroom House.
 
Cost: £360
 
 
Team:
John Kev
 
 
 


Review 16 May 2016
Recommended by customer in SG1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.9049, -0.1871
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Went Very Smoothly.
 

"Two hard workers very pleasant."
 
 
 
 
Team:
John Kevin
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1