Riggalls Removals

Where reputations count.

Woodlands, Mawthorpe
Alford
Lincolnshire
LN13 9LU

Removers - Removals Companies

www.riggallsremovals.co.uk

Email This Business

Tel 01507 462 336

Listed under: Removers / Removal Companies

100% recommended Rating 9.8/100
1093 reviews since 2008

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 1093 reviews since 2008

Sales & Support	9.8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.8/10
The firm took care in packing and handling our property

Collection & delivery	9.9/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.7/10
The price represents value for money

Recent Reviews

" Excellent company very friendly and professional nothing was too much trouble Would highly recommend. " more

" I was very satisfied with the punctual, polite and friendly removers. They went out of their way to be helpful. Nothing was too be cheerful." more

" Absolutely delighted and so thankful Amazing!! Thank you. " more

" A fantastic team that made me feel confident and happy that all would go to plan (And it did!) brilliant communications at all times which was reassuring. Wouldn't hesitate to recommend. Very professi...." more

About Us
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Legal Name: Riggalls Removals.

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Review 16 Apr 2024 Recommended by customer in LE10 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Our move was carried out over two days and I must admit it was the best way a lot less stress.

"Excellent company very friendly and professional nothing was too much trouble
Would highly recommend. "

Team:
William Colin Kevin Dean

REPORT THIS REVIEW

Review 9 Apr 2024 Recommended by customer in LN12 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Smooth and efficient, first class service.

"I was very satisfied with the punctual, polite and friendly removers. They went out of their way to be helpful. Nothing was too be cheerful."

Team:
Mark Colin Kevin

REPORT THIS REVIEW

Review 3 Apr 2024 Recommended by customer in NG23 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Move to another country request for lock stock and barrel and that is precisely what happened.

"Absolutely delighted and so thankful
Amazing!!
Thank you. "

Team:
Mark Colin Dean Kevin

REPORT THIS REVIEW

Review 16 Mar 2024 Recommended by customer in WV15 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The collection and delivery went smoothly. Narrow roads but the team anticipated this and used 2 smaller vans rather than one large I so all went well.

"A fantastic team that made me feel confident and happy that all would go to plan (And it did!) brilliant communications at all times which was reassuring. Wouldn't hesitate to recommend. Very professional thank you."

Team:
Mark William Kevin Dean C

REPORT THIS REVIEW

Review 4 Mar 2024 Recommended by customer in LN2 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved within the village but had furniture put in storage whilst we did some renovations to property.

"Great company
Wonderful team.
Couldnt ask for more. "

Team:
William Dean Colin

REPORT THIS REVIEW

Review 21 Dec 2023 Recommended by customer in YO22 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move household contents from Louth Lincs to Fylingthorpe Yorkshire. Contents were picked up Thursday and delivered Friday.
All contents including piano were delivered with no damages. The route to the front door did include some steps.

"Friendly, helpful and careful staff. They took a great deal of care when moving all items. They were prompt and well organised. They were happy to move furniture around the new house when we changed our minds on where things should go!"

Team:
Mark William Kevin Richar

REPORT THIS REVIEW

Review 8 Dec 2023 Recommended by customer in LN11 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Excellent service all round.

"All staff and owners very helpful at all time, first class service could not ask for anything better.
FIRST CLASS SERVICE."

Team:
Mark Dean Colin

REPORT THIS REVIEW

Review 20 Nov 2023 Recommended by customer in LN11 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Remove two rooms of items and furniture and store.
Return

"Excellent service"

Team:
Mark Judy Riggall

REPORT THIS REVIEW

Review 16 Sep 2023 Recommended by customer in LN9 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Wonderful and professional team.
Very friendly.

"All items were carefully packed and loaded, with great care. Larger items of furniture that I was worried about, the team took extra care and attention.
Superb move!"

Team:
Mar Kevin

REPORT THIS REVIEW

Review 16 Sep 2023 Recommended by customer in LN12 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move went smoothly from start to finish

"Apart from removals men arriving about an hour later than expected, we were very pleased with all aspects of our move."

Team:
Dean Richard

REPORT THIS REVIEW

Review 12 Sep 2023 Recommended by customer in LN9 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from 3-bedrrom house with fairly difficult access including narrow path and steps outside goods taken into storage for a month then delivered to bungalow.

"Very helpful and pleasant firm to deal with, did everything that was asked to them and more."

Team:
Willlam Mark Colin Kevin

REPORT THIS REVIEW

Review 12 Sep 2023 Recommended by customer in LN11 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Arrive within timescale move was straightforward. Easy access both properties (move out and move in)

"Riggalls are a very professional company from start to finish. The removal team very friendly, chatty and jovial throughout. Handled our furniture and goods with care.
We would recommend this removal company. They are far better than the national company."

Team:
William Richard Colin Dea

REPORT THIS REVIEW

Review 3 Sep 2023 Recommended by customer in PE23 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Riggalls fitted us in short notice due to late confirmation of moving date.
They kept our furniture until we had cleaned from top to bottom and returned at again short notice.

"Riggalls are a fantastic family firm who treat customers with respect and always go that extra mile to make sure everyone is happy.
Fantastic and we would most certainly recommend them. "

Team:
Mark Dean Kevin Colin

REPORT THIS REVIEW

Review 3 Sep 2023 Recommended by customer in PE24 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from one property furniture held in storage for 1 year until house was ready.

"Not sure of total costs as not had final bill. "

Team:
William Kevin Colin

REPORT THIS REVIEW

Review 29 Aug 2023 Recommended by customer in LN13 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

One word perfect.

"Riggals could not be faulted.
First class service. "

Team:
Mark Kevin

REPORT THIS REVIEW

Review 25 Aug 2023 Recommended by customer in LN11 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from North London to Louth, Lincolnshire. All contents of the house delivered after overnight storage.

"An exceptionally efficient and friendly service. We would recommend Riggall's removals to anyone requiring a moving company. "

Team:
William Richard Kevin

REPORT THIS REVIEW

Review 24 Aug 2023 Recommended by customer in G83 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Riggal's removals carried out the removal of our baby Grand Piano and delivery between Lincolnshire and Glasgow. The team managed to reassemble the piano and carefully guide it into the building.

"I cannot thank the team at Riggalls removals enough for storing the piano and their careful handling of it on the 300 mile journey. They delivered it carefully into its new home perfectly positioning and re-assembling it for us. I would continue to commend their professional service. Thanks!"

Team:
Mark William Colin

REPORT THIS REVIEW

Review 21 Aug 2023 Recommended by customer in S60 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
William Mark Richard Dean

REPORT THIS REVIEW

Review 17 Jun 2023 Recommended by customer in PE23 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move went exceptionally well with great care and attention paid to fragile and favorite pieces. Nothing was too much trouble. You can't beat experience.

"A pleasure to meet with such a competent team, all well versed in their jobs, willing, pleasant, friendly and able to ease the nerves of the day when required. A sense of humour always at hand, long live the family firm!"

REPORT THIS REVIEW

Review 12 May 2023 Recommended by customer in PE23 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Very friendly. Nothing was too much trouble. "

REPORT THIS REVIEW

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