Riggalls Removals

Woodlands, Mawthorpe
Alford
Lincolnshire
LN13 9LU

53.2355, 0.1844

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.8/10
872 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 872 reviews since 2008
 
 
 
Sales & Support 9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We were very pleased with the way the team worked together and handled all items efficiently and with a smile. On arrival at our new home nothing was too much trouble and did their best to help us wit...."   more
 
" We were incredibly impressed by the professionalism of the company. The chaps were always really polite and so helpful and helped very much to alleviate the natural stress of moving."   more
 
" Riggall's were professional and polite throughout. Despite 2 date changes they moved things around to accommodate us, both owners and staff were superb. I can't recommend them enough. Thank you!"   more
 
" Very pleased with all aspects of the move, from initial quote to the delivery at new address."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 97%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 90%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 89%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

better 20
Brilliant 27
care 44
careful 25
cheerful 33
class 20
Colin 18
courteous 55
crew 31
definitely 21
easy 19
efficient 66
efficiently 18
excellent 172
extremely 38
family 26
Fantastic 23
fault 19
friendly 82
friends 19
furniture 27
good 104
great 38
happy 37
hard 42
help 24
helpful 178
highly 39
lads 20
Mark 26
people 25
pleasant 31
pleased 41
polite 114
Professional 78
property 18
really 27
recommend 136
recommended 22
removal 55
Removals 35
Riggall 24
Riggalls 102
satisfied 33
service 185
smoothly 23
storage 20
team 66
thank 58
trouble 57
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 6 Dec 2017
Recommended by customer in NR20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.6790, 0.9663
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was over 1 1/2 days with many boxes and garden items. As well as normal household furniture and equipment.
 
Cost: £1596

"We were very pleased with the way the team worked together and handled all items efficiently and with a smile. On arrival at our new home nothing was too much trouble and did their best to help us with the distribution of our furniture, etc. "
 
 
 
 
Team:
William
 
 
 


Review 1 Dec 2017
Recommended by customer in LN13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
53.2628, 0.1780
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The company had to move us ( a family of 5 ) from one house to another located in the same town. We had a lot of stuff including many toys etc!
Challenge - moving various loads over 3 separate occasions.
 
Cost: £1044

"We were incredibly impressed by the professionalism of the company. The chaps were always really polite and so helpful and helped very much to alleviate the natural stress of moving."
 
 
 
 
Team:
William Colin
 
 
 


Review 1 Dec 2017
Recommended by customer in LN13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
53.2549, 0.1832
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straight forward move within town.
 
Cost: £648

"Riggall's were professional and polite throughout. Despite 2 date changes they moved things around to accommodate us, both owners and staff were superb. I can't recommend them enough. Thank you!"
 
 
 
 
Team:
Ricky Jacob
 
 
 


Review 9 Nov 2017
Recommended by customer in YO12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
54.2936, -0.4179
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Went very well, took good care
 
Cost: £1162

"Very pleased with all aspects of the move, from initial quote to the delivery at new address."
 
 
 
 
Team:
William Jake Ch
 
 
 


Review 3 Nov 2017
Recommended by customer in LN9
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
53.1990, -0.1114
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Business relocation.
 

"Team were efficient and effective, making the day as stress free as possible."
 
 
 
 
Team:
Mark Colin Nat
 
 
 


Review 2 Nov 2017
Recommended by customer in DN22
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
53.3886, -1.0110
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Second move within 7 months - using the same company as so impressed. Everything went seamlessly, with great humor, care and efficiency.
 
Cost: £678

"Moving house is stressful - Riggalls made the whole process as easy as possible and also fun! Efficient, courteous and very careful. We can highly recommend this family business to anyone.
"
 
 
 
 
Team:
Mark Nat Colin
 
 
 


Review 30 Oct 2017
Recommended by customer in IV9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
57.5678, -4.1698
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Minting Lincs to Avoch, Scotland, so a long trip.

Both houses in narrow, single track lanes. The entrance to the drive at Ardgowan is also steep.
 
Cost: £7738

"Riggalls provided an excellent service. The move out was well planned, with a time table that allowed us to draw breath and recover in between. The staff were always friendly polite and amazingly cheerful, even at the end of an extremely long day when the vans unloaded - amazing. They took excellent care of our possessions, both large and small, valuable or utility. "
 
 
 
 
Team:
William Colin Chuck Jake
 
 
 


Review 25 Oct 2017
Recommended by customer in PE23
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
53.1501, 0.0832
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Team arrived early and worked non-stop. It was raining but they covered all furniture to keep everything dry. The only company to put covers on mattresses. They filled and emptied wardrobe boxes. they put 2 beds together in the new house. Nothing was too much trouble. The skill of putting everything in the van was impressive and clever!
 
Cost: £1000

"The weather awful and situation for delivery tricky, but they managed a long day professionally. Best movers in my many house moves. Friendly, helpful and helped take out the worst of stresses on the day!"
 
 
 
 
Team:
Ricky Jake Colin
 
 
 


Review 23 Oct 2017
Recommended by customer in WS12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.710702, -2.001201
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved over two days from Mablethorpe tp Hednesford Staffordshire.
 
Cost: £1368

"The whole move went off very smoothly the lads where very pleasant and helpful. They arrived at the times agreed and made the whole experience very easy.
"
 
 
 
 
Team:
William Colin Potty C
 
 
 


Review 20 Oct 2017
Recommended by customer in LN13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
53.2425, 0.2652
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lorry arrived within time stated. Parking was not easy but they ___ that they asked and parked as instructed.
 
Cost: £1392

"All staff were friendly and courteous. If we asked to be informed at any point this was carried out. We would recommend Riggalls without hesitation. "
 
 
 
 
Team:
Ricky Chuck Dotty
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1